excellent food. very nice outdoor pool. lovely paths down to the lake.

the kids enjoyed the pool

the pool is fantastic for kids

the kids enjoyed the pool

pool was great and best of all, they have temascals you can book at no extra cost

enjoyed the sauna, hot tub and pool

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

around pool

i loved the pool, the staff and the food at the

we loved the pool, jacuzzi, and sauna and privacy of the cabins

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

staff was very pleasant and attentive, the rooms were very clean and beautifully decorated, the pool was beautiful, and there were many seating area

pool water was extremely cold

no tv or anything for the price of the room i pay, i feel the room have nothing special, the pool was no clean at all and the restaurant have hours for service, an example its they don't serve

steep steps like you will find in other

the wifi is not available in the rooms, only the restaurant, but they have a covered porch area (with a (-)wifi in the room which wasn't clear until i got there (although this is not necessarily uncommon (-)creationist christian vibe they don t tell you about in advance, overpriced restaurant, wifi was (-) no wifi in the rooms available (-) i was on a working trip and had booked this hotel counting on its wifi so that i would be able to work, and i found myself unable to for half my stay, and without (-)spanish, making it hard to get help with booking for example hiking trips, and they do not have wifi in the rooms

large room, good breakfast, reliable wifi, great lake view

laundry facility at your doorstep at a great

wifi wasn't strong

also there was wifi up until the exterior of the hostal near the lake which was nice

gs, pancakes and banana)

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

the breakfast area was not really clean, and overall the place looks a little run down.

i was to leave very early so they cooked my breakfast the night before to accommodate

beautiful and very clean swimming pool

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

the staff were really friendly & provided a laundry service

best view ever. super chilled rooftop terrasse. very cheep laundry

tienda next door does laundry

good laundry service available too

laundry service is good and very cheap

location pool staff

pool is a bit too small and wouldn't use it, but otherwise everything is great!

t lake views), really nice rooftop terrace, gym, and location

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed the garden and the roof with city

all) pool

the loud music from the gym next door.

service the the breakfast was excellent it's not parking and the streets around the hotel are to small is hard to

for a few nights -good food -good wifi -central location close from everything and easy to reach -locally-owned hotel and restaurant,

they have a restaurant lake front and they include the breakfast in there as well, super nice

it was clean and nice, the breakfast was really good.

the breakfast is absolutely amazing and they let you choose which of the 2 restaurants you would like

ests, staff, roosters, dogs

loved the place, very organized, nice breakfast and great staff

sized room, comfy bed, private bathroom, hot water, a wonderful terrace where breakfast is served

homemade breakfast on the top deck was great!

breakfast was very

there was a gym on the roof where there was also a great view. great laundry service too.

the location and the room anddd the laundry

also the laundry service was nice because they don't use a drier but let it sundry :d

the wifi

difficult to wash hands/face kitchen/gym were quite rusty/not great to use

ry central but still quiet) - highly recommend

the breakfast is simple but perfect, the family are very kind, great views.

breakfast included was really nice

from the terrasse hammocks spacious room staff so friendly & organized laundry for us lots of free

nice breakfast, free purified water, great location

good breakfast of eggs, banana and pancakes

delicious and free breakfast

the breakfast is tasty, although it's symbolic

was the cheapest accommodation in town and included a delicious breakfast

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

nice kitchen

prepared by two lovely mayan ladies in costume, endless supply of free filtered water, use of kitchen

the kitchen is up in level 5 so consider that if you have low mobility

wifi didn t work well from my bed but thats minor, it worked really well from my balcony

also the shared kitchen, and common spaces were very nice with a terrific view

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

amazing view of the lake and the morning serenade of the birds. great breakfast area.

only that there was no wifi in the rooms, only in the restaurant.

com had laundry services listed in the facilities however when we asked one staff member they said there

the wifi was bad, but this seems to be the case across central america

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

wifi was also slow

reliable wifi and places to work

wouldn t recommend the laundry service

located really close to the main pier / water front where all the shops are and parking space included for our car

if you call them, they even provide room service

the grounds are gorgeous, with a lovely pool and fantastic organic garden and plenty of hammocks

well rated for kids

a beer in the hotel restaurant is three times more expensive than any other bar

well rated for kids

the room service

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

- great balcony

no wifi in the rooms

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

room was beautiful and we had a good time at the pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

they also have a nice heated pool

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

didn't like that there's no room service

served us room service dinner even though we got there late and the kitchen was almost ready to close

wifi in my room it pretty weak.

the location and the swimming pool

our kids (teenagers) loved the family style dinners meeting other travellers

as i have adopted kids of color that is not something i appreciate

went to this hostel with my adult kids and husband and we really enjoyed it

not the best wifi connection incase you need to work online!

felt like we were being treated like kids queuing for a school meal

don t bother with the pool

wifi was not working until i restarted the router outside the room

had issue with the water not working for a day, and then the wifi not working- though the staff were very helpful letting us use the office wifi for flight

pool was constantly dirty, my kids were not able to enjoy it

good wifi nice hot water

was charged twice for a room service item and the rooms were very warm

- room service was efficient, friendly, and affordable

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

tub doesn't get hot, front desk wouldn't exchange dollars, no phone/room service, breakfast not

the view, the pool, the large windows, the large bed, and the room service

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

although i was charged the extra the room service did not respond, because there were left only towels for one person

nice pool and gardens

i like the location and the view. cheap laundry service.

the kids loved the pool area with the big slider

parking was unavailable during my stay

we got our laundry done here with a 24-hour turnaround

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

have laundry services onsite

the view from the balcony, breakfast included, the pool was nice

location, value, views from property third level terrace, breakfast, overall it was great

very nice hotel, nice swimming pool, large and comfortable rooms, large breakfast, good service

so you get restful sleep, the breakfast was one of the best we had

the swimming pool was a plus

overcharged for a load of laundry

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

parking is around the corner in private lot

the hotel offers free parking, which is a block away

7)

and secure parking

central location but in quiet area, clean, affordable, good wifi, breakfast options, nice gardens and resting spaces

quick laundry service

i really liked the wifi signal

lack of adequate parking

room service was also not good

room service was super quick to deliver our morning coffee

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

they did not have room service and were not flexible at

no room service unless you re sick, then you have to bring it up and down yourself

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

inly the pool area, which is way better than the hotel's)

breakfast is incredibly mediocre given what they charge

just about everything you need for a bed and breakfast place

breakfast waa terrible no milk butter or jelly not regular coffee only instant it wal cold they

the showers were good, the internet was fast, the bed was comfy and the breakfast was good!

friendly staff, breakfast

weren t told about the breakfast schedule and figured it was til 11

staff we had were super friendly and even organised a take away breakfast for us

where else can you get a bed for 6$ with breakfast included

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

good location and good breakfast.

location and view and restaurant staff and small pool. night lights. room service.

r me the temperature was great, very refreshing) and a smaller warm one

love the hotel and atmophere. we had a car so the secure parking was also a bonus.

the hot pool

reduced a star because of spotty wifi

room 1 is closest to the street and the bar next door.

the spa is a real treat with the waterfall and sauna and the staff were all so helpful and lovely

no wifi

easy access to water taxis, beautiful and relaxing hotspring, communicative and kind staff, good breakfast and dinner for a decent

we traveled with our 3 kids

lovely pool

no ac in rooms, pool wasn t available

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

nice to have a pool to swim after a long travel day

parking - the hotel is found down a very narrow corridor that can barely fit a small car

parking is included on site, but the path to the hotel is very narrow

location was ok to sleep but parking was inconvenient because we had to go to another location to park , located a few blocks

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

good wifi

room service was great too

the walls are very think in the room so the wifi does not work inside the rooms.

private beach, excelent view, the spa it is clouse becouse covid, the food it is excelent,

good wifi too

the wifi was not great.

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

liked the proximity of the main tourist attractions and early check in

wifi did not reach room

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and then get a tuktuk, also the balcony door/windows make incredible scratching noise if

free parking was available as advertised, and breakfast was included