nice owners, really helpful and cozy rooms. breakfast was delicious!

the staff were very friendly, the complementary breakfast was delicious!

amazing place very cozy, friendly staff, great views. breakfast was delicious

the gardens are luscious and the included breakfast is amazing

the stay comes with daily free breakfast included and it was great

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

the hotel provided wonderful hospitality and served a delicious breakfast

breakfast was great. location was good as well.

breakfast was fantastic and the chef amazing

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us a gift when we left

breakfast was free but they did not tell us which meals were and which were not free so we

included breakfast which was minimal but nice to be included

wifi was not working during our stay

the wifi connection is bad when you are in the back rooms.

, in other comments wifi and not enough coffee at breakfast was critisized

breakfast was delicious

good laundry service

good location, nice quiet inside room. small deck upstairs to dry laundry.

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on the roof

their laundry was slightly expensive compared to full-fledged laundries

wifi is decent if you want to work and there is a restaurant at the front of the property which

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

the daily room service is a nice touch

the wifi was spotty every now and then but otherwise this place was perfect!

coffee - quiet and great view from the roof terrace - big room, fresh bed sheets, tv, great wifi, comfortable bed

wifi

good wifi pretty bedroom comfy bed helpful staff - readily available

wifi was a little slow when working remotely

decent wifi clean helpful staff

used the laundry service and the clothes came back a bit wet

same with late check out at 1 pm

decent enough wifi, water never got too hot but didn t really bother us

2) there's no working wifi

the bad wifi.

we had wifi as well

wifi could ve had stronger connection.

location is good, breakfast is great. employees friendly.

wifi was sometimes down

horrible wifi

there was loud music from a nearby bar until 12

nice staff, great wifi signal great location

there was a crying baby from 7am to 9am on sunday and running a shouting kids all day

the wifi didn't reach my room.

they also offer a laundry service with fair price

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

facilities were great, we used the kitchen a few times, the showers were hot and powerful and the wifi was good

location, rooms were clean, you could do laundry at very good price

besides that the location is great, love the pool and rooms and the service

the pool was heated, courtyard beautifully landscaped perfect place for coffee or a gallo

pool very small

the pool helped rejuvenate us and we loved the view from our porch

have a very nice swimming pool

the shower was strong and hot, breakfast was amazing with a selection of hot meals every morning

breakfast was included in the price and a variety of options were included

we did laundry and it came back same day

perfect location, quiet, friendly staff and super fantastic breakfast

breakfast was

welcoming staff, cute, clean, good wifi, great location and nice fresh breakfast.

the wifi is kinda slow.

there were lots of english magazines and the wifi was

nothing except maybe the wifi that's not reaching some of the rooms.

the breakfast is delicious ( i went for the traditional guatemalan breakfast) and the service was (+)every thing. great hotel reflecting guatemala. fantastic room, breakfast and staff.. (+) we like the typical breakfast so much (+)location with a great view for breakfast at the terrace (+) breakfast is great and different every morning - home made granola to die for (+) the breakfast was included and very delicious (+) breakfast is very good (+)has a beautiful terrace, the breakfast served is very diverse ando rich, overall a great hotel (+) the breakfast is very good too, fruit, eggs, beans, bread, etc (-)from mexico we would have enjoyed the fabulous guatemalan tortillas with breakfast, but the bread was good too (+) delicious and fresh breakfast

the beds, showers, ambiance, wifi and daily filtered water were great

beds were hard as a rock, wifi did not connect to room.

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

because of the easter week processions, their off-street parking became a real plus

reception

it’s a lovely, comfortable bed and breakfast

my husband and i love the breakfast this hotel serves

breakfast was good the location was excellent the staff welcoming and helpful

breakfast is amazing

the breakfast was delicious and they let us leave our bags while we did the acatenango trek which was

we ordered room service and felt like food quality could be improved

the room service excellent, the food quality 10/10, the service from hola to ciao was 11/10

bed was comfy, room service tasty and they gave us

can t decide if you want room service or not, they enter your room to clean it anyway, twice a day , so it s also positive

i did not eat a variety of their room service because i prefer to eat outside of hotels; however i got sick and had to order a

wifi. variable. dropped al 3 of my devices frequently.

the second one didn t have a good wifi connection and i found two roaches on the room

even the wifi signal is low

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

wifi worked quite well :)

great breakfast

more breakfast selections ,incorporate more traditional dishes. everything else was excellent

breakfast could have been a buffet, but it was still great

staff was kind and accommodating. breakfast was delicious. overall facilities looked great.

was amazing and the breakfast was delicious

the included breakfast was delicious

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

the breakfast is also quite nice

breakfast was tipico - and delicious: eggs to order

beautiful quiet property in a great location. great breakfast!

location, has a nice parking spot and very good room service.

it is almost in the outside of the city however it s a nice place with good parking

hotel is really nice, clean the staff is friendly and their breakfast was delicious, their pool area just stunning

no options for breakfast

parking, staff excellent breakfast, attention to my special needs

delicious breakfast, i would definitely return to this hotel

the breakfast was delicious as well

very good breakfast

marina and her staff are always attentive but never intrusive and breakfast in the courtyard is a perfect start to the day spent exploring antigua

breakfast is prepared fresh to order and her omelettes and the homemade marmalade is fantastic

i don t recommend booking a shuttle or doing laundry through the hotel

charming family-run place with a beautiful view and a wonderful breakfast

breakfast included is a big plus

wifi was a bit weak.

breakfast

the laundry service is high recommendable

speedy laundry service

cheap laundry, it was actually cheaper than nearby laundry places

wifi works

caused some issues with hot water, no wifi and most of the last day in the dark

the breakfast was great

the breakfast was unbelievable

setting and breakfasts, very quiet and spacious rooms, very centrally located, off-street parking available

i liked the property itself. i also liked the staff and the free breakfast.

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the loft area

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the loft area

great breakfast and choice of food available

food for breakfast was great, as was the rooftop setting

good breakfast

the breakfast on the terrace was really good, the women at the front desk was very attentive

location, staff, a/c, wifi, breathtaking views from the terrace, free delicious breakfast to start your day, safe

breakfast and great room service

we arrived very early morning and they let us have early check in

beautiful room, extremely comfy bed, great location. good breakfast

breakfast was delicious and served in a tranquil garden next to a soothing fountain

breakfast menu very limited but brunch menu top class

pool is small but a beautiful setting

pool is much smaller than expected and not conveniently situated

beautiful rooms and amazing views from the pool. very nice staff.

delicious, fresh breakfast. beautiful old spanish style rooms with many private balconies.

rooms were beautiful & clean views from the pool were great & they treated us with so much kindness for our wedding night

owners were so nice and the breakfast was wonderful, especially the yogurt, fruit, granola parfait

amazing vibes with melody and her mom taking care of everything from breakfast/food to laundry

great location near the center. and very good local breakfast

they have a own laundry and they wash everything after a customers visit - even the blankets

they also offer meals, laundry service, and airport shuttle although all three are extra cost

great location, the best staff, cozy and good value hotel -- don't miss it. great wifi

central location, kind staff, quick laundry service. had a great stay.

its location to the terrace, from laundry services to the cleanness, it has been a fantastic experience, thank you so much

ensuite bathroom, fan and outlets and wifi provided, not much could be better especially for the value

laundry is more affordable elsewhere

the room size was perfect, the room service very good, we enjoyed our stay

room service finished at 9:00 pm, maybe until 10:pm will be perfect.

but you can pay additionally for a great buffet in the restaurant or ask for room service

we love the safe and secure underground parking lot

breakfast is beyond and the indoor/outdoor courtyard throughout the hotel make this place truly

super centrally, staff really friendly and helpful, extremely clean, and the breakfast was really good and available for over 3 hrs

wifi

breakfast is good

the tipico breakfast was 10/10

room, clean bathroom, comfortable bed, wifi strong, good location close to alot of restaurants, stores and spas if you are looking for

the room off of the bar is noisy

i am so glad we were able to eat on a rooftop bar rather than inside

the first room was in corner next to a bar and no windows

maintenance and room service staff. manager called erick.

and the breakfast included was just the buffet at the restaurant it didn't include room service, which wasn't specified

thank you room service team for being so courteous and kind for our requests for extra bottled water

restaurant/ room service menu not very good or varied

front desk staff jose carlos coal and natali galindo in addition housekeeping, room service, dining team are customer service extraordinaires, their prompt, courteous, authentic

the internet or wifi service is very bad

we also had wifi

great location, sweet staff, amazing breakfast and the history of place was

colorful blooms & hanging ferns were our view walking to our room and while having breakfast

super nice staff, good breakfast, quality of sleep, fast wifi, plenty of plugs, great location

they only offer us room service it was 9:12pm and they close at

iting list of more than 1 hour)

complimentary coffee wasn t available - when asked about it they charged to room service

customer service was excellent! room service was also excellent!

the restaurant was great and i ordered room service- which was easy to order, quick and delicious

parking is available on site

wifi but it was the storm that stopped the wifi so it's not their fault

wifi was intermittent

complimentary parking off the street at the hotel

they even helped us to send out our laundry to get it done

property and huge room with good wifi and a very comfy bed

breakfast can be served anywhere you want

no laundry service available through the hotel - but there is a laundry about 8min walk away

wifi in bed, but if we moved close to the window, we could get a connection

ry comfy, spacious and clean), the included breakfast was delicious, and the staff was incredibly attentive

good wifi, hot shower, and very comfortable big rooms

om 23 if i remember well)

wifi poor in room. outside good.

free coffee and water refills, terrace, really helpful and friendly staff, good beds, good wifi, really good price-value

internet in my room didn t work, i had to stand by the door to catch wifi

had to take a shower i had to call to turn on the hot water, no bar, no restaurant after 4pm, no room

is served till 9am and there is no room service

is served till 9am and there is no room service

the gardens, the kids loved the pool, the area outside each room was lovely to sit in

so i found it hard to understand why they put people with a very young and loud (we understand kids don’t like their hair washed, we’ve been there) next to our room when there was so much

like a text whether we want the room cleaned, providing an extra blanket, and the freshly made breakfast

breakfast was pretty amazing, the staff was wonderful and it was really clean

was clean and cute, staff was nice, breakfast was very good

the staff was really nice and also the free breakfast was really good :) thanks

enormous room, nearby a shopping centre

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wifi didn t work, beds were uncomfortable, tried to give us a cheaper listed room than the one we

i liked the spa tub and the security of the place. it was also very quiet and clean.

the second time, i was pleasantly surprised with a working spa bath in the room, which i absolutely needed

wifi works in the room

breakfast delivered to room, offered room service daily. staff was very pleasant.

breakfast was excellent but you have to place an order for it 15 minutes before you want to eat

the spa bath was nice

breakfast

loved the spa tub

they send you a what's app message as to when you want breakfast so it's always freshly made and hot

large bathroom, hot water at all times and free breakfast

the included breakfast was quite nice, and in the evening they send a text to find out what time you would like

the location, the service, the facility to get you tours, breakfast was good and the price vs value, worth it

i was very satisfied with the breakfast options