breakfast was okay, nothing too special

helpful, breakfast, excellent restaurant, beautiful setting, accommodating for late check

simple rooms and good traditional breakfast

the breakfast and big property area

at the hotel is excellent, breakfast was delicious

wifi very good and possibility to have a great breakfast with homemade

wifi was good and room pretty quiet

the wifi worked well and the room was clean and comfortable

the wifi is not working very well on the top floor.

early check in 10am and great location

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

wish the restaurant was open earlier for breakfast and stayed open for dinner

breakfast was included and delicious

the breakfast each morning was healthy and delicious

lot of natural light, silence,comfortable bed, towels and strong wifi

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

room service was great too

the bungalow, the pool

it had breakfast included there 3 simple option which were all good

wifi in the room, onsite restaurant was closed so we had to order in or go into town

easy to walk to the lake shore or the pool

the breakfast was great and the wifi was good enough for a skype call

wifi was super great for video calls. dropped a few times.

balcony room costs a little extra and just looks over a parking area

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

wifi was not good, a lot of loud noises from dogs on the street.

wifi was weak.

good wifi

parking. it was difficult to get the car down the narrow road.

parking far from hotel

hotel, 3-4 star quality, wonderful staff, strong wifi, hot water

breakfast in the morning was delicious, and the staff were all incredibly friendly and helpful

hotel is pretty and confortable, there is a swimming pool

delicious , filling breakfast was included

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and transport

the only downside was the wifi was very off and on in our room.

lovely pool

large room with balcon quiet at night good place for family with children pool

the pool area is sheltered from wind and it s pretty quiet in the rooms

nice to have a pool to swim after a long travel day

no ac in rooms, pool wasn t available

we had wifi in our room and all over the property

there was a playground for kids and sitting areas for adults

the wifi was strong and reliable

location, parking available and good service

wifi was not able in the rooms...

they did not have room service and were not flexible at

room service was also not good

room service was super quick to deliver our morning coffee

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

no room service at the time.

also breakfast included for the price was amazing and very yummy

good location and good breakfast.

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

staff we had were super friendly and even organised a take away breakfast for us

where else can you get a bed for 6$ with breakfast included

hot water available, restaurant, storage bins for luggage if needed, laundry service too

nice sauna temascal , good price, free parking, very good attention

there was plenty of space, it was very clean, decent wifi and hot water

parking was kind of tight

great hotel, spacious room and wifi. good value.

the showers were good, the internet was fast, the bed was comfy and the breakfast was good!

friendly staff, breakfast

breakfast could improve a little bit

staff, parking and breakfast

just about everything you need for a bed and breakfast place

very friendly staff, helped with a very efficient taxi and laundry service

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

7)

the hotel offers free parking, which is a block away

parking is around the corner in private lot

although i was charged the extra the room service did not respond, because there were left only towels for one person

if you have kids, they have an excellent play area, including trampolines and playsets

the ease of parking was also great

if you have kids, they have an excellent play area, including trampolines and playsets

play area for kids

eaning)

the view, the pool, the large windows, the large bed, and the room service

was charged twice for a room service item and the rooms were very warm

- room service was efficient, friendly, and affordable

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

have laundry services onsite

we got our laundry done here with a 24-hour turnaround

location is close to where to take the boat. friendly staff. free parking.

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

the breakfast was delicious and all was very clean and safe

the view from the balcony, breakfast included, the pool was nice

so you get restful sleep, the breakfast was one of the best we had

the swimming pool was a plus

a nice rooftop terrace and a pool

don t bother with the pool

also, the hotel has a lovely little outdoor pool as well as an indoor pool table and foosball that kept our teenagers happy and busy

the pool was unusable, dirty and probably unhealthy

the location was good. there was a game room with pool.

pool was not available which is why i booked

reasonable value for money. pretty garden and easy safe parking

went to this hostel with my adult kids and husband and we really enjoyed it

our kids (teenagers) loved the family style dinners meeting other travellers

very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

wifi only works at some areas but that is what i wanted

as i have adopted kids of color that is not something i appreciate

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

so much anything to dislike, but they will need to carry out maintenance to pool area soon

unfair to charge the full price of a chapin breakfast when the continental breakfast is included

the included breakfast is simply coffee, fruit and bread with jam

their iconic infinity pool is currently closed for refurbishments but they don't offer guests any discount because of

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

served us room service dinner even though we got there late and the kitchen was almost ready to close

didn't like that there's no room service

oh and the wifi is great throughout

the wifi can be spotty at times

i looked forward to coming home each night and relaxing in the pool and room

room was beautiful and we had a good time at the pool

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

they also have a nice heated pool

the room service

- great balcony

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

small imperfections, like the wifi wasn t always working, the windows didn t close properly, but nothing significant

has the best wifi on the lake

located really close to the main pier / water front where all the shops are and parking space included for our car

amazing, location, views, accommodation, staff, breakfast

loved everything at this amazing hotel from staff to cleanness, good food and breakfast, fires at night amazing jacuzzi view with extra costs but good value this will forever be

on the water with a view of the lake, very clean, comfortable room, wifi, lots of amenities like boating, jacuzzi, breakfast included, the restaurant food was good and

wifi wasn't strong in our room and last day we had only cold showers in the morning :

no wifi connection in room 1a for whole stay

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

wifi was also slow

d the wifi along with it)

advice you to book at the door and not online

there is a big shared kitchen (only vegetarian cooking allowed), a yoga platform/gym and the most adorable wood fired sauna (book ahead cause it's popular) (-) the communal kitchen, the sauna and the gym wouldn t be in service, many items from the restaurant were not available, to name a few (-)it's a little walk out of town (10 min) and yoga/gym has more potential