no wifi is what you need around the lake to enjoy it the fullest

our kids

enagers) loved the family style dinners meeting other travellers

no laundry facilities

as i have adopted kids of color that is not something i appreciate

served us room service dinner even though we got there late and the kitchen was almost ready to close

breakfast included the food served in the restaurant is quite bad no room service the beds are extremely uncomfortable our patio wasn t cleaned so we could use the

didn't like that there's no room service

oh and the wifi is great throughout

also there are spa treatments like sauna, massages, hot tubs and swimming stops

room was beautiful and we had a good time at the pool

i looked forward to coming home each night and relaxing in the pool and room

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well

the breakfast was delicious (please get the chilaquiles) (+) on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points to me as well (+) and the breakfast was sooo good (+) haha the breakfast each morning was phenomenal

they also have a nice heated pool

don't speak english, little services offered after 5:00pm, wifi not very efficient in the rooms

breakfast was amazing

wish the restaurant was open earlier for breakfast and stayed open for dinner

lot of natural light, silence,comfortable bed, towels and strong wifi

breakfast was included and delicious

room service was great too

the staff was very friendly and helpful. the pool was great! very nice view of the lake.

at the resort was good except the wifi was very weak

peaceful clean room, pool, and direct access to the lake was fantastic

only the fact that the pool was closed by the time we stayed there.

they did not have room service and were not flexible at

no room service at the time.

room service no tea/coffee facilities in room gardening machinery is noisy and starts early garden

room service was super quick to deliver our morning coffee

room service was also not good

although i was charged the extra the room service did not respond, because there were left only towels for one person

nice pool and gardens

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a fantastic slide too

the pool didn t seem nice to me

if you have kids, they have an excellent play area, including trampolines and playsets

7)

very friendly staff, helped with a very efficient taxi and laundry service

parking is included, but it is about 2 blocks away

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

parking of our car was not in the hotel, but very close in secure parking, for free

no pool or many sunny areas to sit in.

laundry service was also quick and well

central location but in quiet area, clean, affordable, good wifi, breakfast options, nice gardens and resting spaces

it has private bathrooms and a great wifi connection

parking was cramped.

the view, the pool, the large windows, the large bed, and the room service

tub doesn't get hot, front desk wouldn't exchange dollars, no phone/room service, breakfast not

- room service was efficient, friendly, and affordable

eaning)

nice bathrooms and good room service with free delicious guatemalan coffee you can make in small perculators

breakfast is delicious

also breakfast included for the price was amazing and very yummy

accommodating staff, comfy bed, convenient location, clean private room with bathroom, basic breakfast included, the price

staff, friendly, professional and honest tasty breakfast comfy mattress very clean great

staff we had were super friendly and even organised a take away breakfast for us

wifi connection working perfectly from the room, so could join an online session

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing, central

the hotel was very clean and the sunday breakfast buffet was fantastic

large room with balcon quiet at night good place for family with children pool

nice to have a pool to swim after a long travel day

the water in the pool was very cool, almost cold

the pool area is sheltered from wind and it s pretty quiet in the rooms

no ac in rooms, pool wasn t available

pool was dirty and not used

good wifi nice hot water

pool was constantly dirty, my kids were not able to enjoy it

wifi was weak

don t bother with the pool

we got our laundry done here with a 24-hour turnaround

location is close to where to take the boat. friendly staff. free parking.

have laundry services onsite

friendly staff, off street parking, clean rooms, hot water

i felt safe using the parking as well

pool/spa area was lovely and we basically had it all to ourselves

the spa was nice and relaxing, clean and warm

also, there is excessive noise from a nearby bar from morning until around 10pm every night

it has a walled in property where kids can play.

breakfast very good also and staff very helpful and friendly

breakfast takes a little while as everyone seems to come down at 8am and i think it's only 1 or 2

the breakfast was awesome, great coffee!

a nice rooftop terrace and a pool

staff was friendly. breakfast good. wonderful views. good value for money.

but clean room, comfortable bed, very friendly staff, good breakfast included, good location, good wi-fi

was hot water, good wifi, a good breakfast, and daniel and his family were accommodating and friendly

was friendly and attentive, there was free drinking water and in guatemalan terms good wifi

wifi did not reach room

wifi was not good, a lot of loud noises from dogs on the street.

liked the proximity of the main tourist attractions and early check in

breakfast could improve a little bit

breakfast was good. nice view from outside breakfast terrace. short distance to all facilities.

staff, parking and breakfast

liked the service, the breakfast and the peace of the place

location and breakfast

wifi was weak.

good wifi

parking far from hotel

parking. it was difficult to get the car down the narrow road.

clean, comfortable with a good shower and excellent wifi, this was excellent value for money.

breakfast is perfect and the staff is very friendly

was wonderful , room was very clean and suprisingly large, hot water which was great , the chapin breakfast and coffee was amazing you had a choice of american or chapin

there is a pool right in the center and plenty of space to stretch your legs outside

pool was small, was low on water and filter system wasn't working great

delicious , filling breakfast was included

- great balcony

ndles, blankets included) - tea and coffee in the morning available including room service - good restaurant - friendly

the room service

wifi was excellent even up in the room

wifi was really slow and unreliable

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

location and view and restaurant staff and small pool. night lights. room service.

perfect shower. nice view of the lake. private parking. nice park and pool.

geothermal pool was relaxing after a day of

reduced a star because of spotty wifi

wifi worked in our room and was not an extra charge

location pool staff

also there was wifi up until the exterior of the hostal near the lake which was nice

laundry facility at your doorstep at a great

large room, good breakfast, reliable wifi, great lake view

wifi wasn't strong

i was to leave very early so they cooked my breakfast the night before to accommodate

a solo traveller and wanted some time alone so i enjoyed it, also the breakfast was good

gs, pancakes and banana)

the breakfast area was not really clean, and overall the place looks a little run down.

need to have someone available at the pool upstairs so you can easily have a drink with that amazing view

- absolutely incredible, breathtaking, tranquil from most of the points in the hotel: restaurant, pool area, almost every room 2

breakfast is incredibly mediocre given what they charge

we stayed on the higher level rooms located 150 steps up, near to the infinity pool and jacuzzi

if it's fully booked then residents of the hotel are not able to use its facilities

parking

i did not go in the pool but the pool/garden area is really nice to relax

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

bed is so comfortable, the sheets were clean, the shower has hot water, the place has parking lot, it has gym also next to it

there s also a well-equipped gym they give you passes to which is next door to the hotel

it was clean and nice, the breakfast was really good.

comfortable bed, big bathroom with hot water, strong wifi even on the terrace

is very good value for money, clean and nice rooms with great breakfast

service the the breakfast was excellent it's not parking and the streets around the hotel are to small is hard to

there is a laundry facilities, massage, salon, and tour companies very close

the breakfast is tasty, although it's symbolic

good breakfast of eggs, banana and pancakes

breakfast, staff, and facilities were amazing

was the cheapest accommodation in town and included a delicious breakfast

gs, pancakes and banana) was very yummy, and the coffee always hot and fresh

the wifi was really poor really let's the place down

the location and the room anddd the laundry

they have wifi but it's not good

decent wifi

large room, decent wifi and hot shower

beautiful and very clean swimming pool

they also offer a laundry service in the little shop at the bottom

good laundry service available too

best view ever. super chilled rooftop terrasse. very cheep laundry

the staff were really friendly & provided a laundry service

laundry service is good and very cheap

breakfast is included, and the view from the terrace is incredible

esn t work on terrace) - extremely noisy all day and night

breakfast was good, it was the same thing both days we were there but it did the trick

you'll also get a good breakfast

as a 5 star hotel which is not for the following reasons: - no amenities - poor wifi

breakfast of pancakes and fruit and coffee was a nice way to start every day

great breakfast, marvellous views from top terrace, good location from ferry dock & lovely staff

although it wasnt mentioned on the page, breakfast was included

breakfast is simple but good: pancakes, fruit and coffee or tea

ry central but still quiet) - highly recommend

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

also the shared kitchen, and common spaces were very nice with a terrific view

the view is spectacular from the top floor and best of all - there is a full kitchen so you can save if you want by cooking for yourself, or if you have kids, you can easily

delicious breakfast and very central location.

breakfast is also reasonable within the price you are paying and staff was very friendly too

d there were routers on every floor).

views, kid staff, private boat launch, great location, informational, free kayaks, free breakfast

the breakfast was amazing

the amenities were great (although the pool was out of commission) (-) pool was not working and there was no information about it (-) on top of that, their swimming pool does not meet the promising pictures

amazing view of the lake and the morning serenade of the birds. great breakfast area.

but they don t have any activity to be performed at the hotel, taking into account a dirty pool and only 1 tuk tuk that works with them to take you in / out of the hotel leads to a waste of

roof broke, a bit to rustique. pool not clean

hotel has a beautiful view, pool, and gardens

steep steps like you will find in other

pool water was extremely cold

the hotel is very nice, the service is super friendly, it has a restaurant and room service with reasonable prices and delicious flavors, very spacious and with all the comforts

located really close to the main pier / water front where all the shops are and parking space included for our car

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use kitchen

reliable wifi and places to work

q at the door, 70q instead) the laundry service is 5q so good but the clothes were not very

and helpful, and it has everything hammocks, books, a restaurant, shuttles to different towns, wifi, the sound of crickets chirping in the evenings, it s a truly lovely experience

wouldn t recommend the laundry service

around pool

it has a gorgeous pool, hot tub and sauna

enjoyed the sauna, hot tub and pool

d my room next to pool), wifi was sometimes a bit too weak or lost.

to note, there are only 4 sun beds by the pool and they get snapped up quickly in the afternoon