area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

even the parking attendants where super friendly and helpful

the manger was treble they asked for $50 for early check in

gym too small not a lot of equipment

the gym is severely out dated!! no tv work as well.

lack of room service

quality supervisor check, after the room service is complete to ensure a well prepared room is offered to guests

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

no room service

overall the staff were friendly. the room was also clean, and room service was regular.

we disconnected it but room service connected it again every day

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

room service said they were coming to clean our room and never showed up.

no room service, which is not good when you are tired and don't want to go down to have something to

so it's just as expensive as room service and it gets charged to your room but they dont deliver it to your room

ench toast was dry - considering

no room service

no room service.

really miss room service

late night room service menu.

meals in the restaurant downstairs were excellent, as was the room service breakfast

expected room service to be available. front desk said

no room service on sunday mornings

the restaurants & room service

clean, location, room service, restaurant in the building, parking, kind staff

of whatever cleaning product they used in room hung around for a day no room service to clean room carpets very dirty not hoovered reception undergoing painting and

was no breakfast or room service

hole stay bad breakfast dirty bathroom had to call for room service room was severed cleaned to after 4 pm very bad parking had to park and feed meter on

indifferent attitude of most of the staff; no lobby coffee, and no coffee packages renewed on room service; very disappointed for pricey hotel

that the restaurant was kosher, room service and the hours it was open to dine in weren t convenient

room service every 3 days

don t have room service everyday

good breakfast, room service, clean, near to burger king, starbucks and bus stop line q12

great for kids

free breakfast. free parking.

parking.

tha staff was awesome . breakfast was delicious

the staff were very friendly and the free breakfast was absolutely amazing.

just the food for the continental breakfast could you some upgrading.

the staff was incredibly helpful, breakfast buffet was great

they basically just close when they want to and no room service available but that s not the fault if the hotel

staff is friendly very helpful, the restaurant is connected to the hotel, i had room service, however, you are able to go down and sit outside or inside to enjoy the food

i was surprised they don t do room service because they restaurant is attached to the lobby

wifi poor connection in our room.

ey have a restaurant but was closed) as most of the

there is no room service unless you request a day before the actual service

super clean, great room service and super comfortable beds

to notifying the front desk for room service

bar barely had alcohol and closed very

the gym was clean and efficient

we had to call room service couple of times to unclog the toilet

when i asked to get our room cleaned they said we have no room service available today

room service is good and flexible

parking, wifi, & breakfast were included /free

clean and good breakfast.

no room service

room service, if you need dinner you have to come downstairs to get it

also the lack of room service was disappointing especially for a hotel that caters for air travellers

2) room service daily without request 3) easier method to contact hotel to arrange airport shuttle for

lack of restaurant or room service

it's an inconvenience to have to call room service for more

didn't no there was not room service . parking is what it is .

room service would be great.

like a midnight room service or something

very comfortable, clean, and loved the butler room service option

there was over charged room service, was a nice wrap but completely overcharged

opted to get room service as the lighting in the bar and restaurant was too bright for us

room service food was awful and very expensive for what it was i couldn t eat it but to be fair

restaurant and room service food was poor, the taste was not good and the food was overpriced

no room service 24 hours price is high

i couldn t call room service or contact the front desk

we ordered room service and we were not disappointed

friendly front desk person in the evening when we arrived. friendly room service staff.

the room service was a nice amenity however the phones in my room did not work so i couldn t enjoy

also, we ordered room service

stinks, found out because it s near the sanitation facility my first room wasn t clean & room service never came to clean my room when i had my first room

cleanliness of the hotel and the facilities. the room service was wonderful.

room service excellent process and delivered in timely manner

limited food facilities no room service

didn't have the breakfast since room service didn't answer the phone

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered any

room service was very good

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

like the fact the hotel had a restaurant room service and also a pool it was very clean and

also great environment, pool and excellent restaurant, as well as spacious rooms and cozy bed

housekeeping, no room service, no breakfast also unde construction and amenities were very poor

ordered room service for 8:15 and they woke us up at 6:15 in error

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

great location. staff was awesome. room service was extra nice!!!!!

the shuttle driver was awesome, and most of the staff was very friendly and helpful

the very first-morning room service came and we advise we don't need anyone

liked that i wasn t disturb by room service every 30 minutes

the carpet was dirty. room service will not change towel if it s not thrown on the floor.

was in poor condition room was not clean up or change sheets next day after requesting front desk room service came and fixed same old dirty sheets for three nights towels were washed but smelly

i stayed in had a busted door knob to bathroom, but the room service cleaning staff was excellent, diligent and helpful

cable was not working after the room service

room service came fast and were very nice property room service made everything correctly and food

in the lobby and very friendly staff, check in and out was a matter of a minutes, we ordered room service and it by far was

the gym venter could be better with more equipments . it s poor nowadays.

parking was included

room service you have to leave your room to receive it didn't like that at all

from check in we were never told that we should fill out a room service form

poor quality linens - very rough no in house restaurant nor room service

not told we had to ask for daily room service so received none bar and restaurant on top floor had a minimum so could not just grab

location, really convenient location. room service is attentive.

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn t use any amenities like the pool or gym

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

didn t use any amenities like the pool or gym

had breakfast at restaurant on last day, food was good not great

they gave me early check in at no cost and we're very attentive to answer any questions

we didn't get to use the room service but it was very

the restaurant, front desk and the room service

not find room service menu

sleep and some one just come inside my room without my permission and i didn t request any room service i feel like unsafe live this hotel by someone come inside my room while i was alone

room service

was located in flushing , close to stores, room service every day

room service was spotless

no room service options

room, room service daily, variety of food provided for breakfast, convenient place to restaurant and

daily room service made our room very inviting each of our 6 nights we returned from exploring nyc

room service is great

stayed for two nights and received no room service

subway station 15 minutes on foot or you can take a bus + very helpful staff

they made check in and check out easy and they cleaned my room when i requested room service.

u can ask for room service every time you need it) + clean bathroom and room + iron with ironing board in your