we had room service for breakfast

excellent room and the room service was outstanding

the food from room service was also very good and delivered quickly

the last morning, i ordered room service instead and it arrived late with no phone call to let me know

we ordered room service once and buffet the next. the buffet was good

didn t use any amenities like the pool or gym

didn t use any amenities like the pool or gym

had breakfast at restaurant on last day, food was good not great

the fitness center never had more than one person in it but we saw it and the pool in use

the indoor pool

cable was not working after the room service

in the lobby and very friendly staff, check in and out was a matter of a minutes, we ordered room service and it by far was

room service came fast and were very nice property room service made everything correctly and food

parking was plentiful good central

plenty of parking, good heat specially during rough winter and snow and location is close to the downtown

the fact that there is no room service is a negative i had to leave everyday to get meals

room service was great and prompt

i don t appreciate hilton holding an additional $100 deposit for potential room service charges one week after i checked out

room service not available right now

also i noticed that room service left a food tray that was out on the floor in the room across from me for 2 days

there were breakfast and dinner menus in the room too that explained the surcharge for room service if i ordered any

was pleasant and thorough at check in, informing me of restaurant, bar, and room service hours, breakfast options, wifi, etc

like the fact the hotel had a restaurant room service and also a pool it was very clean and

room service was very good

location couldnt be better,the hotel is beautiful with plenty of amenities pool,gym,bistro and bar what more could you ask for

friendly front desk person in the evening when we arrived. friendly room service staff.

also, we ordered room service

the room service was a nice amenity however the phones in my room did not work so i couldn t enjoy

than that the hotel was extremely clean the staff was amazing they are so accommodating and the room service was also great the manager caitlin corbett is super sweet and so understanding she

we ordered room service and we were not disappointed

room service is good and flexible

we had to call room service couple of times to unclog the toilet

when i asked to get our room cleaned they said we have no room service available today

the parking was a bit challenging. the bar was in the lobby, but not opened.

really nothing bad to say about this hotel besides not having a variety selection on breakfast, but overall

only saving grace is the food for room service was good

room service, although they didn't provide water bottles again to our room but provided daily to

not clean no restaurant no room service no fridge or microwave

wish room service was until later, but there is an applebee s across the street, so i satisfied my

given any towels until i asked approximately four times over the course of a day and a half, no room service, carpet was torn and stained, small hole in the wall, no microwave, no fridge, bad tv,

no room service

room service took a long time to answer and the food was so-so

room service to the room and friendly accommodations

late night room service menu.

no room service.

staff is friendly very helpful, the restaurant is connected to the hotel, i had room service, however, you are able to go down and sit outside or inside to enjoy the food

i was surprised they don t do room service because they restaurant is attached to the lobby

they basically just close when they want to and no room service available but that s not the fault if the hotel

fridge stopped working, bathroom was very small, decor was poor and no wifi information in the room, i did not ask because i got tired of calling for everything

- carpets on the floor -no internet connection due to bad wifi

no room service, which is not good when you are tired and don't want to go down to have something to

you don't really get room service unless you ask but we were only there for a week we where good with out it just ask

so it's just as expensive as room service and it gets charged to your room but they dont deliver it to your room

room service said they were coming to clean our room and never showed up.

we disconnected it but room service connected it again every day

overall the staff were friendly. the room was also clean, and room service was regular.

you did not have enough staff for room service and the poor lady in the kitchen didn t even appear happy

included with the stay is below average room service is every other day unless asked

quality supervisor check, after the room service is complete to ensure a well prepared room is offered to guests

no room service

expected room service to be available. front desk said

meals in the restaurant downstairs were excellent, as was the room service breakfast

the restaurants & room service

room service is way too expensive

clean, location, room service, restaurant in the building, parking, kind staff

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

every thing. close to the lirr--- good parking, doorman service...quiet room....

wish they had something in room stating where pool, gym and patio were,

even the parking attendants where super friendly and helpful

would have liked a wet bar in the room and/or a small refrigerator

the breakfast was cold not happy will try room service next time

in-room service especially the continental breakfast

it seemed like they were short staff at nite in room service and housekeeping

room service was amazing

would have liked a room service menu with more options than just the menu from the restaurant.

i didn't like the room service because the food was cold

did not like the fact that room service was advertised but no one picked up that extension

that there wasn't any room service and no pool.

no room service and constant passing through security for hotel

telephone in room to order room service all ice machines were broken food expensive with no flavor no smoking facilities or

the only good part, room was small , photos on website very misleading, staff friendly , as for breakfast, there was

no breakfast and location was good

breakfast was awful

breakfast is a joke - there is not even a breakfast room

did not like the breakfast either

response: i placed a call twice on 2 separate days on the room service option on the phone

room service was descent

:536) it rang relentlessly and went to busy signal after

expensive garage, no room service

we got to our hotel very late so we just ordered room service, and it seemed like a lot of money for not a lot of food

called down for room service, fresh hot coffee and they brought coffee maker packets up, and no water

the room service was wonderful nice and hot and fresh

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders left in the hallway

the staff was great, as well as the bed and food from room service.

room service was very courteous and so was the server who brought our food

room service was not done for first 2 days, have to ask at the front desk

hotel room service is not proper. room cleaning person visiting after 6 days

plus no one came for room service for my 4 days stay

room service was not done for first 2 days, have to ask at the front desk

come on, you don t have the expense of daily room service, so you should give us discount coupons for the diner

price for room service very high

room service breakfast is only available saturday and sunday and we stayed monday and tuesday

breakfast, no coffee machine and mini bar in the room, room service menu

bathroom was good, the robes were comfortable , the room service was amazing &

the room service menu was very limited with regard to food

and price are fine for what it is i wouldn't bring a family of 6 and expect breakfast and room service

somehow only received room service once during my whole three-day stay

not have room service for 2 days friday and saturday room was untouched was lucky to be there sunday when

not good room service

free parking

it would have been great if there was a room service option or if the bar served food earlier

open, but no room service

i asked was station cnn was on and the room services had no idea

no room service.

room service and hotel kitchen hours should be adjusted

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location, starbucks coffee available to order,

rooms were very clean, we were informed that room service is provided every other day

ich was fine for us), the receptionist could have made

nice and complete gym

the sink in the mini kitchen didn t work. there was no water

room service was awesome and was very prompt

room service and the food were very

tiramisu from room service was so-so

i was disconcerted to receive my room service breakfast oatmeal in a bowl with a large chip

i arrived late friday evening and after checking in promptly ordered room service

tell in advance no room service or restaurants not open or available.

love that location , the room, valet parking. room service

there was still room service, but it was limited

the room service was quick and friendly

over 100.00 dollars worth of room service left in the hallway by the cleaning lady. ..

pool was so relaxing

chi pings of various birds, including cardinals in the yard, which is kept beautifully with the pool in the back

beautiful mansion and gardens, the cosy room with a view on the pool and garden, the friendly, accommodating and efficient staff, the healthy breakfast, the easy

in the refillable containers the outdoor areas with tables

th outside my room and near the pool)

i would have gotten breakfast the next morning, but they don't provide room service until 10 am

hotel is very dated / old .... and no access to room service for food

there was no room service available

elevators were full of trash, nothing is open in the hotel, no restaurant, no cafe, no room service

room service did not change sheets or clean bathroom thoroughly