great location, excellent parking, small friendly lounge with a lovely coal fire great food

food was beautiful we were just bed n breakfast but had tea as well both nights as it was so good the bedroom was gorgeous very blingy

english breakfast, professional and friendly staff, family

we were fuelled by a wonderful breakfast - all cooked to order - full english, but there were cereals, toast and porridge too

staff are exceptional, from the owner at reception to the bar staff

very nice room indeed, friendly staff, and nice meal via room service. great all-round.

excellent room

good, very comfy bed. helpful breakfast staff, and good cooked breakfast. room service good.

staff were very pleasant and helpful, and room service was excellent

gave me the wrong room key, and messed up my room service order.

due to covid no daily room service was available but it could be requested

however if you want room service they vharge you a ehole 5 pound to walk down a flight of stairs

fab room service gorgeous christmas tree and decorations nice and relaxing

room service also very good and again staff very friendly

the hotel throughout was excellent and room service was exceptional

plenty of parking

of parking, breakfast was good as was the evening meal in the bar

a late check out (12pm) was very convenient as we weren t flying until 5 pm

location spot on, nice quite retreat from a busy day out in the dales, no hassel with parking,

loads of parking

room service was not available the staff arranged to have our evening meal delivered to the room as

believe room service wasn't available

also, we ordered room service breakfast for them and it must be hard work for the staff having to bring heavy

room cold, shower not great, free wifi poor

food , staff , location, bar ,

really a complaint as it was outlined to me on arrival but food (and room service) were only available until 7pm as it was a quiet period so okay as i was told (+)lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service (-) little packets of biscuits with the room service bundles, tea ,coffee would have been nice

location bed very comfortable bar food very good breakfast excellent, plenty of choice for all tastes staff very friendly and

the breakfast was great, and the staff were very accommodating in the dining area, too

hotel was very clean the staff were very pleasant l liked it that i could av my breakfast in my room i only stayed one night its a hotel i would stay again

and comfy, bar staff and car very staff very friendly food and drink were amazing i paid for late check out as i dint want to leave the lady who runs the hotel is also lovely would definitely

was great good choice, room was bit dated & no room service, we didn't bother to ask for fresh towels but as radiator towel rail was not working

no room service, no fresh towels daily.

no room service but it is a pub with rooms and dont doubt staff would have accommodated any reasonable

the owner provided an early cooked breakfast for us because we needed to leave early - nothing was to much trouble

evening meal and breakfast exceptional wonderful big comfy bed

karen is an asset to the hotel pub. very very friendly. bar manager.

the wifi code given to me didn't work

dirty, wifi didn't work very well, facilities were bad , felt like a homeless shelter

free wifi

wifi and tv.

lovely bar with great atmosphere

the staff were very friendly and the food in the bar was especially tasty

room, breakfast, friendly staff

great bar with plenty on and a good restaurant that serves quality food both in the evening and the

location and a lovely cosy hotel including bar and restaurant

arriving at 9pm and no food or room service available. had to go and find eatery in the village

refused to give my ill daughter, room service

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

plenty of parking spaces

plenty of parking space large comfortable room good breakfast. niice pub good beer

choice of menu in the bar was excellent as was the food

lovely friendly staff & atmosphere in the bar really nice breakfast

window blind operation and other bits and pieces, and then was happy to chat for a while in the bar as

wifi was ok, but they were having some problems when i was there, maybe linked to the till not

thought the tv is very small for the room, shower very small for having a shower wifi hit and miss no evening meal

to stay - only negative comment 'only wish it was dog friendly' you have dog biscuits at the bar and a water bowl in the

service from bar staff when we arrived was excellent

thing was fine could not expect great wifi due to building being old with thick walls

restaurant and room service expensive

room service meal wasn't to expectations

ordered food to the room for tea and for the price, including a 5 surcharge for room service, the quality of the meal wasn't very good

negatives apart from room service we could bot contact reception room telephone did bot work when we went to reception

food was very pricey and the 5 charge for room service was a bit much

there's no room service if you want to get your meals instead of going to the dining areas.

no room service

room service at times was slow in delivering and in answering

excellent scenery, hotel was good. room service was excellent.

no room service so i cant get my meals in my room

cooked breakfast starting at 9am and bar noise until 11.45

the bar was very busy and there wasn't anywhere obvious as guest

old feel of the hall ,welcoming ,good staff ,extensive bar ,information in room,highly recommended

having to queue at the bar to check in.

to be fully expected when staying in a pub, you could hear the bar noise / music in the room, which made it difficult to relax when the bar was open

character filled accommodation and everything just works - whether it be reception, scenery, car parking, security, quality of breakfast, furnishings, wi-fi, information ref local attractions,

access was available either through reception or from the rear, which was convenient from the car parking area

bed and fantastic shower room, tea and coffee making facilities also provided along with free wifi

parking was a bit tight

however, this wasn't a big issue and we watched things on our phones instead as wifi was very fast

room service and maintenance leave a lot to be desired, at least on this four night visit

no room service meals or other snacks were available

would have been helpful to have a detailed brochure in the room with details such as whether room service was available, if there was bar food on the menu as different members of staff

a bit more information with regards to this and room service choice would be good

there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

waited two hours as room service did not replenish toilet roll and still did not do it.

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

parking bit tricky late saturday night

great location, great welcome, nice room, very clean and good breakfast.

also great to have food as room service

very nice hotel with pleasant staff /room service and now serving cooked breakfast

with queues for toast and waiting for breakfast items to be replenished information in room said room service available by dialing 0 on phone but alas no phone in

room was spotlessly clean and the breakfast was terrific

no wifi in the rooms. shocker!!!

size, swimming pool/jacuzzi

ditional cost though), friendly staff, room service, food was delicious

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

the staff were very friendly. the room service/ food was delicious.

we had a few drinks in the hotel bar before and after out theatre trip, again the staff were lovely and friendly and drinks were a

tel) cooked breakfast for many years, and

big car park

it has lots a parking over two levels

great bar

t don't make the mistake of parking under the trees

room service breakfast due to an early start was fine

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling reception 5 times

excellent room service when i needed a sandwich. lovely staff

was no room service, so we ordered a takeaway from one of the many local restaurants

some rooms/bathrooms need maintenance and they charge 3 for room service

wifi didn t reach to our room, had to sit in the bar to use it.

wifi not working

r things like wifi code, breakfast times etc) so if you forget after a few brown lemonades in the three village

easy access good parking good sized room

newly decorated. the staff were excellent in all areas. tbe bar staff above

) as i wanted to order room service but have an allergy which is a bit awkward

staff were very friendly and helpful, room was fantastic, the building is beautiful, very clean, room service was great, serving good freshly cooked food

breakfast served as 'room service' due to corona virus restrictions

loved the veggie breakfast and the dinner menu - see photos

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at the moment of writing

the room service meal was very poor.

no room service as too busy with christmas party

beautiful bathroom, comfortable huge bed, room service was great and staff were lovely, location has everything you need and want

only room service menu

tried to get through to room service 1/2 hour before it closed and no luck then they phoned me back at two minutes past

room service is always a bonus

very good service at reception and room service

was something on the phone in our room when used for room service it went over my fingers as hadn t been cleaned

om service)

nice hotel, decent dinner

we liked the idea of declining room service and change of towels in exchange for a free drink

no room service

lack of room

room service menu was a superb collection of gourmet dishes

due to current restrictions, i believe there was no room service available, this could have been mentioned to us upon check in or on the website and

the room was very big, really comfortable and warm with daily room service

room service and the breakfast. large public areas

no working tv no room service in room, and nothing to clean sinks baths etc

room service - the food was great & the

on the following: times of meals; wi-fi code; use of telephone to call reception or another room; room service /or lack of : waste bins/bags had to be left outside room; how guest could request

tried to get room service and despite offering it, the night i was there it was not on offer

location is excellent, room service i had one night came quickly

we also had room service

wifi in adjacent buildings very poor and had to downgrade my room to the main hotel building

room this time was unfortunately near the kitchen extractor, noisy although it was the cheapest on the site, i paid less for a bigger room on

later that evening i ordered a meal on room service and was called by the receptionist to say someone was coming up with the card reader

room had no air conditioning with room service they wanted 5 just to bring it to the room

bar closing at 11pm with no option for room service was very unusual

suggestion of room service with menus but no phone - how does that work

room service could be better.

my room was amazing, the room service was terrific and slept so well

the spa lovely staff lovely friendly cleaners liked the fact all night room service available

the breakfast was very tasty and fresh. the room service was fabulous

we had room service s i wasnt feeling amazing

for room service at night was rather limited

room service was brilliant, the room itself was the king room with a king bed and balcony and it

no room service available after 9.30 pm.

of - fridge for fresh milk, room service, telephone

later that night ordered room service, the seafood sharing platter was amazing

rooms, very comfortable beds, able to get room service from the restaurant which was great

room service is amazing we stay all the hotel du vine but love the harrogate one as does our

staff were great and really friendly. breakfast was lovely and room service too

room service for in-room dining was

room service was really great - super delicious

phone didnt work so couldnt order room service which is what we wanted and needed, so had to go down to reception and given our room

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

breakfast was very nice and room service was good

like the charge for room service

our stay there were some issues that meant we couldn t order room service when we returned to the hotel late from being out

did nit have breakfast but room service for supper was excellent

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

i was told that as an ihg member we could have late checkout of 2pm

location at the bottom of town, easy walking to bars, shops, restaurants etc

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

try the blues bar you may get a great night

we had room service and the food was beautifully presented and delicious, only wish there was slightly

the booking system for the gym was a restriction becuase you couldn't just go in on the spur, but i understand the reasons

the spa showers are amazing with 4 types of jet and all the shampoos

cial)

spa and treatment

views across the park and room service excellent reception staff were excellent answering calls every few minuets for food

room service phone was not picked up and l ended up sleeping without a meal,

cost of stay to have no room service very disappointingud83dude23

lovely atttentive staff. fantastic full english delivered via room service

have liked a welcome pack in my room saying what facilities and room service were available

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great nice outdoor area romantic

location, easy parking, good room service and wifi

disabled car parking.

parking was not good, we stayed when there was a wedding happening, the car park was full, so after

poor wifi coverage and connection

mixed information on the phone in room stating ring 2004 for room service tried multiple times to find it was wrong number after girl eventually answered and

in the upgraded room the telephone didn't work for room service

immediately without fuss naz quickly upgraded me to another room and all was well v - i ordered room service at 20

restaurant on site/room service

i stay there every other month and the room service menu is varied and enables me to complete work without losing time going out

cosy, very large bed, and room service was excellent!

love the discount voucher idea if you don't have room service

particular thanks to front desk staff

room service options are great for those travelling for work

y and night)room service, bar person at the stables and jason and his team and nicola

no room service after 9pm, which kind of defeats the point of room service!

the room service was swift and again staff, were great

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

room service was very quick

room service was delightful, breakfast was excellent loads of choice