the room service was swift and again staff, were great

room service was delightful, breakfast was excellent loads of choice

room lovely. room service brilliant. staff friendly.

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

option to upgrade on the room i booked and the room service meal really made this stay stand out from a normal stay on your own in a hotel

love the discount voucher idea if you don't have room service

including the breakfast, staff, room service and complimentary entry to david lloyd gym

room service options are great for those travelling for work

cosy, very large bed, and room service was excellent!

particular thanks to front desk staff

the food was inedible as i ordered room service and it had a strange over bearing taste of garlic

daily room service

welcome, good facilities and amenities available, menu / food / room service all good, nice check out, definitely recommend and would stay

we had room service and the food was amazing - definitely recommend that - felt like food was from 5 star

welcome was great and room service breakfast was spot on but no fried eggs though plenty of

wifi wasn't good

free parking

good quality wifi

parking isn't ideal for motorbikes.

clean. value for money. parking. great breakfast and good old fashioned charm and friendliness

ditional cost though), friendly staff, room service, food was delicious

the staff were very friendly. the room service/ food was delicious.

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

size, swimming pool/jacuzzi

the fact that it had it's own gym and restaurant

there's no room service if you want to get your meals instead of going to the dining areas.

no room service so i cant get my meals in my room

room service at times was slow in delivering and in answering

didn't eat in the restaurant but had room service which was excellent

asked if i wanted to give a card to charge room service

was no room service, so we ordered a takeaway from one of the many local restaurants

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling reception 5 times

excellent room service when i needed a sandwich. lovely staff

room service breakfast due to an early start was fine

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it was

there was no room service.

there was no room service as advertised online

having room service, bed made and having clean mugs and glasses each day appreciated

in addition, the room service workers don't give a refill of the

gar, tea bags

didn't want to go to the restaurant or bar) and couldn't get anyone

a bit more information with regards to this and room service choice would be good

would have been helpful to have a detailed brochure in the room with details such as whether room service was available, if there was bar food on the menu as different members of staff

there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

no fridge, no choice of pillows, no room service menu

it was small and was leaking, the room service sometimes came late

clean room good room service friendly helpful staff.

the reception to room service all of them they are friendly and warm and welcoming the room was very cleaning and

don t have room service for food.

friendly staff, 24/7 room service and good basic facilities for a

poor room service

sue resolved by assistant manager) and poor waitress service at breakfast

ordered room service and was a bit cold by the time it arrived

tried ordering room service, put on hold to a kitchen argument

i stayed two nights in the executive suite which was very comfortable and had good room service

we had pizza for room service and it was really good

i did not like the charge for room service, u feel i should tip at my own discretion.

loved that room service was also available

comfy bed great room service for breakfast great spa facilities great reception check in and out

it took over an hour to get through to room service/the bar/reception which was due to short staffing and it being evening and the team

i would have had room service on the night i stayed because by the time i returned from my evening out the

the breakfast buffet was a favourite and great price for the room! loved the room service

room service

room service & comfort and security of the room.

out systems were a bit slow and no room service after 10pm i think room service should be 24/7 i stay up and down the uk at various

room service if

the bar sometimes got a bit loud so being able to have a drink in our room with the expense of room service would have been nice

also no one answered when i tried to ring for room service

room service was some of the best i've ever experienced

room service was good and well priced

we were a little disappointed when we got in from our night out at 3am to find that the 24 hour room service for the pizzas wasn t running because they had ran out of cheese, we would of had it

no room service because of staff shortages

room service wasn t available as kitchen was out of order

quiet room, haven't heard any noises. great room service, quick check in and out.

room service not good value

breakfast was amazing and my husband ordered room service

was so lovely, the service was amazing especially room service drinks came so quickly

fast room service we ordered 2 pizzas freshley made tasted amazing

standard you could get any type of drink as a resident and not have to resort to our room for room service

kota burger) and said it was amazing we would definatly come

no restaurant but lovely room service and food

your team are, how close you are to the station

excellent location, the friendliest staff. fabulous setting, amazing rooms. great room service!

room service was delicious and staff were warm

bar not very inspiring. more choice on room service would be good.

more options of snacks for room service would be good

there was no phone in my room so went down to reception to order room service

could have at least one vegan option on the 24h room service, we got back late from a festival and couldn't order anything

the staff were extremely friendly and nothing was too much trouble even when u order room service at 1am

cinnamon kitchen takeaway to the room which felt better than room service

stay, staff were extremely helpful, beautiful classic looking hotel, room service superb, receptionists and duty managers were so helpful, its so good i will be staying

great room service and excellent food

) as i wanted to order room service but have an allergy which is a bit awkward

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at the moment of writing

very covid safe with all food being room service

had everything in what we needed , had films already on the tv for us to watch and could order room service

room service excellent. staff couldn't help enough

bar is great to spend a short while watching the world go by or waiting for friends etc having room service is convenient

we wanted room service after the concert but we were told it wasn t available ud83dude29

in addition, the room service and staff were first class

the suite was lovely, food for room service was great too

the room service meal was very poor.

only room service menu

beautiful bathroom, comfortable huge bed, room service was great and staff were lovely, location has everything you need and want

no room service as too busy with christmas party

really helpful staff, especially room service

very clean room service was excellent good was beautiful

staff was very friendly and room service was very good, a lot on the menu and came fast

there is room service available and the food was really nice

loved the food and room service

we ordered room service and it arrived in a timely manner

didn t like the long wait for room service or the expensive food prices

staff friendly, room comfortable and clean , the room service food & breakfast was delicious

bacon sandwiches, 1 fruit salad & 2 coffees) upon checking out we were told that 1

was excellent but the charges they apply for room service is terrible

there is a restaurant on-site and room service is also available

we couldnt get a drink

breakfast and room service fantastic

i was tired with a headache when i arrived so i opted for room service

food ordered from room service came quick and was nice

charge for room service

horrible weather so ordered room service

the room service guy told me mine was his favorite room in the hotel and someone left me chocolates

beds were very comfortable! room service was fast.

prices for room service menu were a bit pricey

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

waited two hours as room service did not replenish toilet roll and still did not do it.

excellent wifi

of parking wasn't able to park in the carpark for the weekend

to stay - only negative comment 'only wish it was dog friendly' you have dog biscuits at the bar and a water bowl in the

light & airy, friendly staff, and a great 'gin menu' at the bar with staff who really know how to serve gin with accompaniments

in, the bar area was warm and welcoming

service from bar staff when we arrived was excellent

lovely bar area

room was a bit sparse no easy wifi or room service

we used the new whatsapp option for all our room service and it was flawless

had room service so only sampled a small selection of items which were good.

breakfast it was not communicated to us that it was room service!

ordered room service about 1am and had chicken & bacon sandwiches

vertised on page), no restaurant yet still advertised

great restaurant and shisha bar room service and facilities were goid comfy bed

no room service at all

no room service

very comfortable, free parking on site, 30 minute walk from the city centre

no room service but totally understand the policy

there is no room service but they are happy to give you a tray to take food orders to your room

luckily, the room service lady helped the next day by bringing an electric radiator which finally managed to

room service minimal.

no room service

mixed information on the phone in room stating ring 2004 for room service tried multiple times to find it was wrong number after girl eventually answered and

of a week, no answer) and seems the staff member manning the tablets is also manning the bar and room service

restaurant on site/room service

i stay there every other month and the room service menu is varied and enables me to complete work without losing time going out

issue was the phone in our room not working so we were unable to order room service

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves as having a restaurant the food must be

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping with heating

large comfortable bed lots of space in room large desk and mirror room service

thing room service meals very poor for the price

breakfast was lovely and also the room service

room service not available for the bride and bridesmaids

we asked if not seated in dining room if we could get room service, same answer not before 9pm

we had an excellent stay and the room service and the facilities were great !

we were offered room service though but that was charged

for room service, which was resolved and very nice meal delivered to the room

s sandwiches etc all ready over priced , why do you need to pay

10/10 and room service available

food was very pricey and the 5 charge for room service was a bit much

ordered food to the room for tea and for the price, including a 5 surcharge for room service, the quality of the meal wasn't very good

room service was hard to order and poor communications between staff resulted in my daughter having

room service

i had problems with the app, which was needed to use room service, and pay at the bar

the room was very pleasant and appreciated the room service for evening meals

the room service stopped serving at 9ish. had to order from justeat.

room service and restaurant food stopped at 21.30, would be good if it was later

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

there was no cooked food available or bar/room service

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

refused to give my ill daughter, room service

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was lovely, all 4 of us said the food was stunning

the room service was also very good

room - quiet location - good parking facilities

of parking

the food, the parking, the staff, the feel.

excellent room

very nice room indeed, friendly staff, and nice meal via room service. great all-round.

gave me the wrong room key, and messed up my room service order.

also there was no room service

staff were very pleasant and helpful, and room service was excellent

room service was

hotel only let down by the fax t that i couldn t order room service

the room service was not the quickest and there was a long wait for drinks.

restaurant was full so was advised to use room service, they didn t answer so had to use uber

room service menu on tv channel.

wifi wasn't good either

location, parking back off the road

just a quick stop off whilst travelling up to scotland with the kids

free wifi was hit and miss but still a bonus and the free carparking was a boon

lovely vibe about the place when i walked in, very friendly greeting, easy to find and convenient parking

it was a very peaceful hotel with free parking

there's a great choice for breakfast

free parking and great access to the town centre including restaurants

lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

the new outside seating will be wonderful when the restaurant and bar opens

room was lovely with everything you needed and room service, breakfast and the restaurants were excellent

i always have room service and it my chicken ceasar salad and caramel pannacotta were delicious

room service was speedy and the food was tasty and excellent value for money

room service menu was limited and some basic food choices/items were unavailable

hotel, excellent facilities, spa, golf, room service, staff were lovely and polite

spa bath, huge shower, nice toiletries

its a great location with a lovely atmosphere and a superb breakfast

the breakfast was good and plenty of it

parking is sometimes difficult

bar is cosy and the whole place is designed to reflect the older parts of the original building

able to order room service

breakfast was excellent

the location, the food, the bar. amazing traditional bar and lovely cosy open fire.

super location safe parking and friendly efficient staff.

the narrow lane access is blocked in one direction by street parking

beds, amazing food (room service is definitely worth it (*) the room service was quick and friendly (+)the view, the room service was quick, efficient and friendly. the bed was very comfortable. (-)were a bit disappointed to find the restaurant served exactly the same menu as the bar and room service (pub type dishes in the main such as sandwiches, burgers etc) (+) room service quick & efficient, food was lovely (-)room service (+)nice spa and pool very good breakfast nice room service friendly stuff (+) excellent room service too (+) brilliant room service options (-)room service was unacceptable, not taking orders, bringing wrong orders, phone in room not working,

setting, staff and comfort. pool was a real bonus

bar food was amazing as well

pool could have been a warmer

it would have been nice if there was a bar where you could watch sports events on a television.

staff, facilities, gym, pool and lazy qr code room service which was useful!

the room service, the balcony and hotel was very clean, quiet and the breakfast was excellent

room was a really good size and comfortable. great to be able to have room service again

breakfast, the fact i could bring my dog, the room service was prompt and the food was amazing

clean hotel big rooms modern bathrooms comfy beds excellent room service