wifi was ok, but they were having some problems when i was there, maybe linked to the till not

lovely and clean, nice bar downstairs, central to the town.

wasn't anything negative about my stay but i only discovered the wifi password when i sat in the bar at breakfast

surroundings and a nice atmosphere, staff were very friendly behind the bar and at breakfast which was was exceptional, locally sourced pork and leek sausages and bacon

big bar area with really good beers

e asked and the chef said he was busy feeding 500 people)

staff were very pleasant and helpful, and room service was excellent

advice re room service was incorrect view from room very poor car park in poor condition

also there was no room service

excellent room

lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

breakfast was delicious

good breakfast menu

staff are exceptional, from the owner at reception to the bar staff

easy parking

was booked in for an evening meal but i wasn't too well so my partner ordered room service

room service

there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

no room service meals or other snacks were available

didn't want to go to the restaurant or bar) and couldn't get anyone

prompt delivery of food by room service despite being busy in the restaurant

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling reception 5 times

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it was

the food wasn t very warm when room service arrived.

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the room service menu, it said between the hours of 4pm-10pm

the food ordered via room service from the orchid restaurant was delicious very peaceful and quite even though i was

we had room service at 11

room service is always a bonus

nice hotel, decent dinner

was something on the phone in our room when used for room service it went over my fingers as hadn t been cleaned

location is excellent, room service i had one night came quickly

we also had room service

tried to get room service and despite offering it, the night i was there it was not on offer

wifi poor, parking expensive, no enough room for 6 in the lounge.

i told reception that the wifi wasn t working in the room, was told someone would come to the annex to reboot it, but it

no room service

my room was huge, and very comfortable. room service was delicious!

slight down side, it would have been nice to order late bar snacks or room service but this was not available

bed was comfy,food was good room service was excellent

room service menu was a superb collection of gourmet dishes

on the following: times of meals; wi-fi code; use of telephone to call reception or another room; room service /or lack of : waste bins/bags had to be left outside room; how guest could request

no working tv no room service in room, and nothing to clean sinks baths etc

location great bar facilities room service

location, easy car parking, friendly staff, lovely communal areas, quick room service for which no tray charge and comfortable bed

room service and the breakfast. large public areas

later that evening i ordered a meal on room service and was called by the receptionist to say someone was coming up with the card reader

the option for room service would have been appreciated

no room service

about the miss understanding of free drinks for room service

hotel and staff were very welcoming food was good too had room service and nothing was too much trouble

the breakfast was very tasty and fresh. the room service was fabulous

room service was good

we had room service s i wasnt feeling amazing

fridge in the room after i was told i had an upgrade to a king room & charged me 50 deposit for room service which wasn t mentioned on top of the charge for the

room service was not available after 10pm and in a hilton 5 star hotel room service should be

the advertised room service which we wanted to take advantage of was not running because the restaurant was busy

rooms needed updating no aircon too hot no phone no room service badly decorated we paid extra for a bigger room and it faced an inner section so we

room service app didn't seem to be working for the pickled sprout which was disappointing

later that night ordered room service, the seafood sharing platter was amazing

apparently, there was room service, but no idea on what to order and how to order it

staff were great and really friendly. breakfast was lovely and room service too

room service is amazing we stay all the hotel du vine but love the harrogate one as does our

we re unable to provide a full room service breakfast

room service was really great - super delicious

seemed to be an inexplicable lack of room service

our stay there were some issues that meant we couldn t order room service when we returned to the hotel late from being out

breakfast was very nice and room service was good

i used room service for my evening meals and the service and food quality was very good

room service were good, it was clean, toiletries restocked daily

did nit have breakfast but room service for supper was excellent

a 2nd pillow ideally no fridge in room no room service wedding music was loud outside our

no room service

there's no room service if you want to get your meals instead of going to the dining areas.

room service was excellent, the pool was great and the food was fantastic.

room service at times was slow in delivering and in answering

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

breakfast was very good

i was told that as an ihg member we could have late checkout of 2pm

breakfast was amazing woukd definitely book

spacious room, complementary late check out , jake at reception was very helpful

room service phone was not picked up and l ended up sleeping without a meal,

room service was great & staff friendly & couldn t do enough for us

cost of stay to have no room service very disappointingud83dude23

room service arrived to our door on time and really hot

have liked a welcome pack in my room saying what facilities and room service were available

refused to give my ill daughter, room service

arriving at 9pm and no food or room service available. had to go and find eatery in the village

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

there was no cooked food available or bar/room service

would have had room service but was 8

negative was the very limited room service menus, no dessert on room service either, and the food quality in general was very

no map for optimal use of facilities and expensive room service.

room service was a bit hit and miss

50 per person add on charges to room service didn't like the fact it was extra 35 per person to use rooftop pool n

waited two hours as room service did not replenish toilet roll and still did not do it.

waited two hours as room service did not replenish toilet roll and still did not do it.

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

value for money excellent room excellent food free parking free wifi is a huge bonus highly recommended to anyone

room was very spacious, beds are comfortable and the spa bath was a hit!

the staff were very friendly. the room service/ food was delicious.

size, swimming pool/jacuzzi

ditional cost though), friendly staff, room service, food was delicious

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

couldn t use the excellent spa facilities during my stay due to circumstances

s sandwiches etc all ready over priced , why do you need to pay

10/10 and room service available

food was very pricey and the 5 charge for room service was a bit much

room service was hard to order and poor communications between staff resulted in my daughter having

restaurant and room service expensive

really a complaint as it was outlined to me on arrival but food (and room service) were only available until 7pm as it was a quiet period so okay as i was told (+)lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service (-) little packets of biscuits with the room service bundles, tea ,coffee would have been nice

room & bathroom great real ale at bar & food excellent

plenty of parking

the breakfast was great, and the staff were very accommodating in the dining area, too

hotel was very clean the staff were very pleasant l liked it that i could av my breakfast in my room i only stayed one night its a hotel i would stay again

karen is an asset to the hotel pub. very very friendly. bar manager.

the bar is spacious and a nice place to be,as are the bedrooms,which are large and clean with comfy

was doing karaoke but went expecting noise so quite surprised with how quite it was, afew car parking spaces also, ignore the junk on the bed as that's ours but decent rooms, you get what you

off road parking and free wifi, i will certainly stay again when i am in the area

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

had a bath rather than just a shower, which is always nice, and the fact the hotel did room service was unexpected but very much appreciated after a long day with work still to finish

y and night)room service, bar person at the stables and jason and his team and nicola

cosy, very large bed, and room service was excellent!

room service options are great for those travelling for work

the tv home menu displays all of the hotel services inc the room service however it doesn t show all of the

we had room service and the food was beautifully presented and delicious, only wish there was slightly

spa and gym very good too

lovely hotel throughout. particularly liked the gym and spa.

the three graces spa is beautiful and the therapists exceptional

a really great spa with excellent facilities

option to upgrade on the room i booked and the room service meal really made this stay stand out from a normal stay on your own in a hotel

the room did not have a telephone for room service.

the room service was swift and again staff, were great

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

no room service after 9pm, which kind of defeats the point of room service!

no room service but it is a pub with rooms and dont doubt staff would have accommodated any reasonable

no room service, no fresh towels daily.

was great good choice, room was bit dated & no room service, we didn't bother to ask for fresh towels but as radiator towel rail was not working

wasn't any reserved parking, so if you went out for tea and came back there was no parking because other residents had

we found the bar area quite cold and it would have been lovely to have had a welcoming real fire roaring

due to covid no daily room service was available but it could be requested

fab room service gorgeous christmas tree and decorations nice and relaxing

the restaurant menu was restricted, and bar meals and room service were not available

however if you want room service they vharge you a ehole 5 pound to walk down a flight of stairs

the hotel throughout was excellent and room service was exceptional

room service was not available the staff arranged to have our evening meal delivered to the room as

believe room service wasn't available

also, we ordered room service breakfast for them and it must be hard work for the staff having to bring heavy

great breakfast choice especially eggs benedict spa room well worth extra

we had our evening meal in the restaurant and it was delicious as was the breakfast

location spot on, nice quite retreat from a busy day out in the dales, no hassel with parking,

of parking, breakfast was good as was the evening meal in the bar

loads of parking

plenty of parking

spacious free car parking

wifi is fine

i also liked to bar area which was perfect for friends staying in different rooms

wifi was good enough to use for skygo

are very free and easy staff and a bar where we have a chat on arrival

staff were lovely. fast wifi. good breakfast. free parking

marvellous 24 hour room service and bar

very covid safe with all food being room service

great room service and excellent food

) as i wanted to order room service but have an allergy which is a bit awkward

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at the moment of writing

beautiful bathroom, comfortable huge bed, room service was great and staff were lovely, location has everything you need and want

the room service menu included a number of vegetarian options and the food was excellent

of room service trays just left lying around outside room doors which was a little unsanitary for long

the suite was lovely, food for room service was great too

only room service menu

daily room service

welcome, good facilities and amenities available, menu / food / room service all good, nice check out, definitely recommend and would stay

the food was inedible as i ordered room service and it had a strange over bearing taste of garlic

great room service and delicious food

we had room service and the food was amazing - definitely recommend that - felt like food was from 5 star

tv was too big for the room i had evening meal room service but had to juggle the furniture around to eat the room in general seemed too small for

ly the 6 course tasting menu was available) however we were unable to order room service snacks after 5 pm and the local pub didn t serve bar snacks or evening meals on

not soundproofed; water not hot; cobwebs in bathroom; no mini bar; no room service; mattress too soft; crumpled dressing gowns; no clear info on car parks; their sister

we opted for room service

dinner menu - only option minimum of 45 for two courses, but a wider choice available for room service

the staff were very friendly and the food in the bar was especially tasty

location and a lovely cosy hotel including bar and restaurant

if i m being really really pedantic you order your food from the bar rather than them taking order from your table

location dining room and bar cosy, clean and modern.

great bar with plenty on and a good restaurant that serves quality food both in the evening and the