size, swimming pool/jacuzzi

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

ditional cost though), friendly staff, room service, food was delicious

the staff were very friendly. the room service/ food was delicious.

clean spacious rooms. helpful staff. lovely warm swimming pool.

waited two hours as room service did not replenish toilet roll and still did not do it.

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

there is car parking available but we went by train which was about 10 minutes away

lovely room, plush carpets, great spa bath, allowed us to check in early, great breakfast

stay, staff were extremely helpful, beautiful classic looking hotel, room service superb, receptionists and duty managers were so helpful, its so good i will be staying

) as i wanted to order room service but have an allergy which is a bit awkward

loved the veggie breakfast and the dinner menu - see photos

very covid safe with all food being room service

marvellous 24 hour room service and bar

good bed ud83dude09 quiet hallways easy check in service good room service

beautiful bathroom, comfortable huge bed, room service was great and staff were lovely, location has everything you need and want

no room service as too busy with christmas party

the suite was lovely, food for room service was great too

the room service meal was very poor.

room service meal wasn't to expectations

restaurant and room service expensive

negatives apart from room service we could bot contact reception room telephone did bot work when we went to reception

food was very pricey and the 5 charge for room service was a bit much

s sandwiches etc all ready over priced , why do you need to pay

room service was excellent, the pool was great and the food was fantastic.

no room service so i cant get my meals in my room

didn't eat in the restaurant but had room service which was excellent

excellent scenery, hotel was good. room service was excellent.

there's no room service if you want to get your meals instead of going to the dining areas.

in the upgraded room the telephone didn't work for room service

restaurant on site/room service

immediately without fuss naz quickly upgraded me to another room and all was well v - i ordered room service at 20

issue was the phone in our room not working so we were unable to order room service

i stay there every other month and the room service menu is varied and enables me to complete work without losing time going out

refused to give my ill daughter, room service

arriving at 9pm and no food or room service available. had to go and find eatery in the village

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

breakfast was lovely and also the room service

we ordered room service and excellent service again would certainly

thing room service meals very poor for the price

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping with heating

no room service over christmas period

tried ordering room service, put on hold to a kitchen argument

poor room service

room service food was cold and not very nice. charge too much for it

ordered room service and was a bit cold by the time it arrived

i stayed two nights in the executive suite which was very comfortable and had good room service

daily room service

we had room service and the food was amazing - definitely recommend that - felt like food was from 5 star

the food was inedible as i ordered room service and it had a strange over bearing taste of garlic

welcome was great and room service breakfast was spot on but no fried eggs though plenty of

welcome, good facilities and amenities available, menu / food / room service all good, nice check out, definitely recommend and would stay

a bit more information with regards to this and room service choice would be good

no fridge, no choice of pillows, no room service menu

no room service meals or other snacks were available

was booked in for an evening meal but i wasn't too well so my partner ordered room service

there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

we were offered room service though but that was charged

we asked if not seated in dining room if we could get room service, same answer not before 9pm

for room service, which was resolved and very nice meal delivered to the room

room service not available for the bride and bridesmaids

we had an excellent stay and the room service and the facilities were great !

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great nice outdoor area romantic

location, easy parking, good room service and wifi

plenty of parking

the wifi was intermittent at best and the tv in our room did not work one day

bar and restaurant also very good

able to order room service

patchy wifi

the bar staff served us a drink when we returned late from a concert and, despite it being late and

bed was big and comfortable, the shower was lovely and powerful and the breakfast was fantastic

no problem parking, even though the car park was busy in the evenings

in, the bar area was warm and welcoming

this meant the bar closed @ 8

big bar area with really good beers

to stay - only negative comment 'only wish it was dog friendly' you have dog biscuits at the bar and a water bowl in the

thing was fine could not expect great wifi due to building being old with thick walls

no room service after 9pm, which kind of defeats the point of room service!

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

the room did not have a telephone for room service.

room service was very quick

room service was delightful, breakfast was excellent loads of choice

room service not up to par

y and night)room service, bar person at the stables and jason and his team and nicola

room service must have taken a break, had to go to reception to place an order

room service options are great for those travelling for work

but lunch/evening and even room service - i feel it s not done with much care and thrown on a plate

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

music from the bar can be heard through the walls, but the street is just as noisy and it didn't affect our stay

nice bar and facilities parking space and outdoor area

it's far too noisy for kids to sleep the bedding wasn't clean nor ironed

the wifi code given to me didn't work

we used the new whatsapp option for all our room service and it was flawless

four poster bed, lounge area in the room, room service was yummy.

room service was impeccable

room was a bit sparse no easy wifi or room service

breakfast it was not communicated to us that it was room service!

excellent room service when i needed a sandwich. lovely staff

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it was

was no room service, so we ordered a takeaway from one of the many local restaurants

prompt delivery of food by room service despite being busy in the restaurant

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the room service menu, it said between the hours of 4pm-10pm

good, very comfy bed. helpful breakfast staff, and good cooked breakfast. room service good.

excellent room

advice re room service was incorrect view from room very poor car park in poor condition

one day room service forgot to leave some milks.

at 4 pm had to ask for room service breakfast wasn't good for price ,just warm

wifi was good enough to use for skygo

free parking

free wifi and on-site parking

wifi wasn't good

we appreciated the free parking

and my dad ordered room service, food was over cooked and dry but it was late so we weren t too bothered, as i say

room service - no clean cups

room service is good value for money

hotel is ideally situated, warn clean and comfortable offering a bar and restaurant

the breakfast selection was perfect and set us up for the day

old feel of the hall ,welcoming ,good staff ,extensive bar ,information in room,highly recommended

the bar was very busy and there wasn't anywhere obvious as guest

cooked breakfast starting at 9am and bar noise until 11.45

having to queue at the bar to check in.

noise from bar downstairs

in addition, the room service workers don't give a refill of the

having room service, bed made and having clean mugs and glasses each day appreciated

there was no room service.

there was no room service as advertised online

gar, tea bags

breakfast scrambled eggs were microwaved

staff were really welcoming, friendly and lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

available wifi on site parking near the front door

breakfast was delicious

hotel is ideally placed for easy access to ilkley and one of the few free parking areas

hotel provided room service, food was delicious

nice touch of coffee/tea/chocolates/biscuits, wifi, all tv channels

friendly staff, parking on site, very good breakfast, all the normal facilities and bar for weary travellers,,,not

quirky decor, great location, comfy bed, loads of parking and great staff

quiet location with onsite parking available

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was lovely, all 4 of us said the food was stunning

the room service was also very good

it was a busy evening in the restaurant & bar following a wedding but the service was, as always, quick and friendly from the young team

bar staff friendly and fun

lovely hotel, really nice staff and great location. brilliant parking. breakfast was excellent

bed very comfortable and room very clean, room service was great, clean towels etc

the reception to room service all of them they are friendly and warm and welcoming the room was very cleaning and

it was small and was leaking, the room service sometimes came late

maybe not say 24/7 room service with food at weekends as unfortunately wasn't the case

clean room good room service friendly helpful staff.

rooms cleandaily and room service was available

ordered room service, served a bottle of red win in a bucket full of ice

we ordered room service when we got the only to be asked to come down and collect it as they were busy

tiny thing, the wifi connection was a bit of guess work given the signs in the rooms and the details on the back of

comfy bed, great wifi, parking outside the door and cheap

great old inn with lovely guest rooms! breakfast was superb!

mattress bit old and lumpy no bar for a night cap ? because of wedding

nice clean and tidy rooms with great food and beer in the bar downstairs

bar was very cosy and there was an excellent selection of gins

no bhi wifi in lalou room

large parking area quiet and peaceful lovely range of good food

she really was a pleasure to meet, the accommodation was so clean and comfortable and the bar was very cozy, will definitely be back,

pleasant staff very helpful nice quiet location plenty of parking

homely warm welcoming bar area after a long drive

the bed was comfortable. clean and lovely and quiet. great bar ! close to the piece hall

loved that room service was also available

didn t answer the phone for room service or reception or anything so we had to go down to order in the bar

room service menu and lack of availability

we had pizza for room service and it was really good

i did not like the charge for room service, u feel i should tip at my own discretion.

room service and table service through all is great

was quite old and slow and there could have been more gluten free dairy free options on room service

portions amazing and room service no extra charge

breakfast, the fact i could bring my dog, the room service was prompt and the food was amazing

comfy bed. lovely towels in bathroom. very clean. lovely food from room service.

i would have had room service on the night i stayed because by the time i returned from my evening out the

room service

out systems were a bit slow and no room service after 10pm i think room service should be 24/7 i stay up and down the uk at various

in our room when we are away and this has to be the best breakfast we have had with excellent room service

room service was delivered promptlyand hot, excellant

we had room service 2 out of 4 nights as it was so delicious

lovely hotel very friendly lovely welcome good room service and generally a nice feeling

room service was quick and the food was delicious

also no one answered when i tried to ring for room service

the bar sometimes got a bit loud so being able to have a drink in our room with the expense of room service would have been nice

,she loved the two day stay ,paid extra for balloons,more than happy ,she got breakfast in bed,room service were jolly too ,maids made rooms pristine,just a lovely hotel and lovely happy

room service for food after 10

bar not very inspiring. more choice on room service would be good.

your team are, how close you are to the station

tasty room service

room service was amazing

check in was very fast and all information regarding breakfast, the restaurant, room service was given

staff very attentive, room service super quick.

standard you could get any type of drink as a resident and not have to resort to our room for room service

no room service for breakfast

room service! food was punctual and hot! friendly staff too.

breakfast room service wasn t great. a bit cold and sausages wasn t cooked properly.

the price of parking the room service- shocking!

room service wasn t available as kitchen was out of order

quiet room, haven't heard any noises. great room service, quick check in and out.

cinnamon kitchen takeaway to the room which felt better than room service

room service was nice

the staff were extremely friendly and nothing was too much trouble even when u order room service at 1am

only negative was the room service finished at 11:00pm

more options of snacks for room service would be good

bar is great to spend a short while watching the world go by or waiting for friends etc having room service is convenient

stylish hotel we got put on 15th floors had great views overlooking the city center , room service was a great touch too

great variety room service food menu. not the usual, steak chips, chilli, curry as other hotels

had everything in what we needed , had films already on the tv for us to watch and could order room service

24 hour room service was a bonus and the location was amazing within short walking distance of everything

we couldnt get a drink

room service was quick, staff were helpful with paying separate as there was a large group of us

breakfast was brilliant value for money and so much choice, room service was amazing.

food ordered from room service came quick and was nice

i was tired with a headache when i arrived so i opted for room service

really helpful staff, especially room service

very clean room service was excellent good was beautiful

food in hotel a little expensive and room service is expensive to use for food/drinks

room service available, which was convenient for ordering breakfast for the morning

there is room service available and the food was really nice

room service excellant and good food

room service was brilliant

good room service, hot food and delightful service

ordered room service

room service menu

prices for room service menu were a bit pricey

beds were very comfortable! room service was fast.

horrible weather so ordered room service

5 minute walk away from bus stop and got midnight room service for after the

room service very pricey though, 30 for a small pizza and one gnt

room service menu overpriced 17 for fish/chips and a drink served in a takeaway box and can?

room service food was appalling. shower was very poor.

i had problems with the app, which was needed to use room service, and pay at the bar

room service and restaurant food stopped at 21.30, would be good if it was later

room service wasn t 24/7