wifi was ok, but they were having some problems when i was there, maybe linked to the till not

lovely and clean, nice bar downstairs, central to the town.

wasn't anything negative about my stay but i only discovered the wifi password when i sat in the bar at breakfast

surroundings and a nice atmosphere, staff were very friendly behind the bar and at breakfast which was was exceptional, locally sourced pork and leek sausages and bacon

big bar area with really good beers

e asked and the chef said he was busy feeding 500 people)

staff were very pleasant and helpful, and room service was excellent

advice re room service was incorrect view from room very poor car park in poor condition

also there was no room service

excellent room

lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

breakfast was delicious

good breakfast menu

staff are exceptional, from the owner at reception to the bar staff

easy parking

was booked in for an evening meal but i wasn't too well so my partner ordered room service

room service

there is also no hot room service available after 9pm which meant a cheese and pickle sandwich was nearly

no room service meals or other snacks were available

didn't want to go to the restaurant or bar) and couldn't get anyone

there's no room service if you want to get your meals instead of going to the dining areas.

no room service so i cant get my meals in my room

room service was excellent, the pool was great and the food was fantastic.

a 2nd pillow ideally no fridge in room no room service wedding music was loud outside our

room service at times was slow in delivering and in answering

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

there was no cooked food available or bar/room service

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

refused to give my ill daughter, room service

arriving at 9pm and no food or room service available. had to go and find eatery in the village

excellent room service when i needed a sandwich. lovely staff

my partner was unable to walk back downstairs after we checked in, so we tried to order room service by calling reception 5 times

the food wasn t very warm when room service arrived.

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it was

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the room service menu, it said between the hours of 4pm-10pm

waited two hours as room service did not replenish toilet roll and still did not do it.

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

helpful staff room lounge & bar location very close to shipley 10 pin bowling value for money, especially for people who want a

free wifi and parking was a bonus too

s sandwiches etc all ready over priced , why do you need to pay

negatives apart from room service we could bot contact reception room telephone did bot work when we went to reception

room service charge expensive

ordered food to the room for tea and for the price, including a 5 surcharge for room service, the quality of the meal wasn't very good

room service a bit pricey for quality provided

size, swimming pool/jacuzzi

the staff were very friendly. the room service/ food was delicious.

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

ditional cost though), friendly staff, room service, food was delicious

had a nice bar,nice restaurant,gym,sauna and swimming pool,all for a very reasonable

it's far too noisy for kids to sleep the bedding wasn't clean nor ironed

the staff were fantastic made me my partner and the kids feel so welcome comfortable room price

off road parking and free wifi, i will certainly stay again when i am in the area

small parking area. rooms not en suite. it is an old building so not suprised.

lovely rooms wonderful staff good parking fun pub downstairs

really a complaint as it was outlined to me on arrival but food (and room service) were only available until 7pm as it was a quiet period so okay as i was told (+)lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service (-) little packets of biscuits with the room service bundles, tea ,coffee would have been nice

delicious breakfast and the best pain au chocolate i've had since paris

fantastic staff, re-tuned the bar tv for me.

we stayed on the night of someone 40th birthday and the whole bar was celebrating and included us in the fun

perfect parking

room service charge was too high

staff were very friendly and helpful, room was fantastic, the building is beautiful, very clean, room service was great, serving good freshly cooked food

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at the moment of writing

breakfast served as 'room service' due to corona virus restrictions

stay, staff were extremely helpful, beautiful classic looking hotel, room service superb, receptionists and duty managers were so helpful, its so good i will be staying

tried to get through to room service 1/2 hour before it closed and no luck then they phoned me back at two minutes past

no room service as too busy with christmas party

the suite was lovely, food for room service was great too

only room service menu

the room service menu included a number of vegetarian options and the food was excellent

the tv home menu displays all of the hotel services inc the room service however it doesn t show all of the

but lunch/evening and even room service - i feel it s not done with much care and thrown on a plate

room service must have taken a break, had to go to reception to place an order

y and night)room service, bar person at the stables and jason and his team and nicola

including the breakfast, staff, room service and complimentary entry to david lloyd gym

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

room service was very quick

the room service was perfect for us as my autistic son can t sit for too long without screaming so it

option to upgrade on the room i booked and the room service meal really made this stay stand out from a normal stay on your own in a hotel

no room service after 9pm, which kind of defeats the point of room service!

welcome was great and room service breakfast was spot on but no fried eggs though plenty of

we had room service and the food was amazing - definitely recommend that - felt like food was from 5 star

welcome, good facilities and amenities available, menu / food / room service all good, nice check out, definitely recommend and would stay

the food was inedible as i ordered room service and it had a strange over bearing taste of garlic

daily room service

the mini bar was a great focal point, especially as this is a dog friendly hotel which as you can imagine

location for our purposes lovely helpful staff very comfortable and quiet great for parking

wifi wasn't good

wifi is fine

excellent location and good breakfast. off road parking, helpful staff

i stay there every other month and the room service menu is varied and enables me to complete work without losing time going out

restaurant on site/room service

urine, jugs and banana peels left in the corridor ms for hours and the room adjacent to ours had room service and left their plates/cups/cutlery/leftover food outside their room

room service tray charge expensive 5 and takes over 25 minutes to answer telephone

in the upgraded room the telephone didn't work for room service

we were very lucky and ordered room service

was something on the phone in our room when used for room service it went over my fingers as hadn t been cleaned

very good service at reception and room service

the food ordered via room service from the orchid restaurant was delicious very peaceful and quite even though i was

room service is always a bonus

location is excellent, room service i had one night came quickly

we also had room service

tried to get room service and despite offering it, the night i was there it was not on offer

the location is great, love the fat badger bar so cosy and friendly !

room noisy ,next to laundry room & outside kitchen fan..

no room service

room service was slow

my room was huge, and very comfortable. room service was delicious!

advertised room service

bed was comfy,food was good room service was excellent

breakfast was very good and tasty, we took room service on the first day , food arrived bang on the ordered time and restaurant on the second

breakfast room service said from 7 on the form you put out the door however this was incorrect and it was 8am

did nit have breakfast but room service for supper was excellent

breakfast was very nice and room service was good

like the charge for room service

having to queue at the bar to check in.

to be fully expected when staying in a pub, you could hear the bar noise / music in the room, which made it difficult to relax when the bar was open

the bar was very busy and there wasn't anywhere obvious as guest

old feel of the hall ,welcoming ,good staff ,extensive bar ,information in room,highly recommended

cooked breakfast starting at 9am and bar noise until 11.45

seemed to be an inexplicable lack of room service

room service for in-room dining was

room service is amazing we stay all the hotel du vine but love the harrogate one as does our

was no option of room service as they had two functions on in the bistro and only two young gentlemen serving behind

room service was really great - super delicious

contact reception), bottled water

the advertised room service which we wanted to take advantage of was not running because the restaurant was busy

apparently, there was room service, but no idea on what to order and how to order it

no room service available after 9.30 pm.

room service app didn't seem to be working for the pickled sprout which was disappointing

no room service

about the miss understanding of free drinks for room service

suggestion of room service with menus but no phone - how does that work

later that evening i ordered a meal on room service and was called by the receptionist to say someone was coming up with the card reader

bar closing at 11pm with no option for room service was very unusual

no working tv no room service in room, and nothing to clean sinks baths etc

on the following: times of meals; wi-fi code; use of telephone to call reception or another room; room service /or lack of : waste bins/bags had to be left outside room; how guest could request

location great bar facilities room service

the room was very big, really comfortable and warm with daily room service

room service and the breakfast. large public areas

we had room service s i wasnt feeling amazing

for room service at night was rather limited

the room service was great and the staff were friendly

room service was good

fridge in the room after i was told i had an upgrade to a king room & charged me 50 deposit for room service which wasn t mentioned on top of the charge for the

staff from reception, at breakfast, room service, engineer (problem with safe) were all friendly and helpful (+)room service was excellent. good menu delivered quickly at reasonable price. staff very helpful. (+)fabulous room service breakfast (+)hotel in harrogate to see a band who were on in the adjoining convention centre room service was excellent comfort and cleanliness top rate room overlooked town and church (-)even after requesting to room service they will leave sparkling water instead of still. (+)excellent location. room service swift and food was lovely. staff helpful (-) so rang for room service and could hardly hear him and having to go down and pay for it after a long day we (+) breakfast and room service supper excellent (+)very nice rooms, excellent room service

location at the bottom of town, easy walking to bars, shops, restaurants etc

liked the gym, breakfast and the location

gym was a bit cramped and would have benefited from a lick of paint!

do advertise they have a gym but unfortunately it really isn't, it is so small, you fit like 4-5 people in there

views across the park and room service excellent reception staff were excellent answering calls every few minuets for food

room service menu much better and nicer than retaurant one

only nitpick with this hotel is the way room service is prepared

lovely atttentive staff. fantastic full english delivered via room service

room service arrived to our door on time and really hot

working at all , very frustrating but in the end the gentleman yashee given us discount and good room

ordered room service and was a bit cold by the time it arrived

no room service or mini bar

i stayed two nights in the executive suite which was very comfortable and had good room service

bad room service

due to covid no daily room service was available but it could be requested

room service also very good and again staff very friendly

fab room service gorgeous christmas tree and decorations nice and relaxing

dinner - we had room service and it was lovely

the restaurant menu was restricted, and bar meals and room service were not available

there was no room service.

in addition, the room service workers don't give a refill of the

having room service, bed made and having clean mugs and glasses each day appreciated

gar, tea bags

there was no room service as advertised online

we ordered room service and excellent service again would certainly

room service and paid 3

breakfast was lovely and also the room service

thing room service meals very poor for the price

no room service over christmas period

i didnt like that there was reduced room service

it would be great if you could get room service!!!

don t have room service for food.

friendly staff, 24/7 room service and good basic facilities for a

fter 2 ) no car

the breakfast was fabulous as was room service

room service was a bit hit and miss

no map for optimal use of facilities and expensive room service.

would have had room service but was 8

50 per person add on charges to room service didn't like the fact it was extra 35 per person to use rooftop pool n

it took over an hour to get through to room service/the bar/reception which was due to short staffing and it being evening and the team

we had pizza for room service and it was really good

room service menu and lack of availability

i did not like the charge for room service, u feel i should tip at my own discretion.

room service, swimming pool, location, parking and breakfast..

also, we ordered room service breakfast for them and it must be hard work for the staff having to bring heavy

believe room service wasn't available

room service was not available the staff arranged to have our evening meal delivered to the room as

lovely relaxing bar and lounge area, with a nice outside courtyard

clean friendly and nice relaxing bar area

the price of parking the room service- shocking!

we were a little disappointed when we got in from our night out at 3am to find that the 24 hour room service for the pizzas wasn t running because they had ran out of cheese, we would of had it

room service not good value

the restaurant and room service menu was limited; especially at dinner time.

room service wasn t available as kitchen was out of order

we had room service 2 out of 4 nights as it was so delicious

room service was some of the best i've ever experienced

room with really high ceilings the burger i ordered using room service was delicious, and arrived quickly lovely bathroom with a really powerful shower, and

room service was quick and the food was delicious

lovely hotel very friendly lovely welcome good room service and generally a nice feeling

breakfast was amazing and my husband ordered room service

standard you could get any type of drink as a resident and not have to resort to our room for room service

room service very speedy

room service was amazing

was so lovely, the service was amazing especially room service drinks came so quickly

was all lovely apart from i am celiac so would of been nice for a gluten free option on room

the breakfast buffet was a favourite and great price for the room! loved the room service

room service & comfort and security of the room.

out systems were a bit slow and no room service after 10pm i think room service should be 24/7 i stay up and down the uk at various

room service was delivered promptlyand hot, excellant

no room service at all

vertised on page), no restaurant yet still advertised

no room service

great restaurant and shisha bar room service and facilities were goid comfy bed

this hotel also offers, off road carparking, its small but had no problems with parking as there was quite a few spaces

amazing breakfast had great room service - nice food served fast and hot

no restaurant but lovely room service and food

excellent location, the friendliest staff. fabulous setting, amazing rooms. great room service!

room, excellent bathroom, comfy bed, nice decor, no sound from next door rooms, great room service, high ceilings, helpful and polite

,she loved the two day stay ,paid extra for balloons,more than happy ,she got breakfast in bed,room service were jolly too ,maids made rooms pristine,just a lovely hotel and lovely happy

only negative was the room service finished at 11:00pm

could have at least one vegan option on the 24h room service, we got back late from a festival and couldn't order anything

more options of snacks for room service would be good

there was no phone in my room so went down to reception to order room service

the staff were extremely friendly and nothing was too much trouble even when u order room service at 1am