room service a bit pricey for quality provided

stated 24/7 room service but when we tried phoning reception several times there was no answer

room service was hard to order and poor communications between staff resulted in my daughter having

food was very pricey and the 5 charge for room service was a bit much

s sandwiches etc all ready over priced , why do you need to pay

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

waited two hours as room service did not replenish toilet roll and still did not do it.

decent enough wifi to work by

small bar - decent prices

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

there was no cooked food available or bar/room service

refused to give my ill daughter, room service

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

arriving at 9pm and no food or room service available. had to go and find eatery in the village

the staff were very friendly. the room service/ food was delicious.

size, swimming pool/jacuzzi

ditional cost though), friendly staff, room service, food was delicious

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

early check in , free parking, helpful staff and decent breakfast

room service charge was too high

marvellous 24 hour room service and bar

room, bathroom were exceptionally clean all due to very good daily room service

) as i wanted to order room service but have an allergy which is a bit awkward

loved the veggie breakfast and the dinner menu - see photos

a 2nd pillow ideally no fridge in room no room service wedding music was loud outside our

room service was excellent, the pool was great and the food was fantastic.

asked if i wanted to give a card to charge room service

no room service

excellent scenery, hotel was good. room service was excellent.

no room service as too busy with christmas party

of room service trays just left lying around outside room doors which was a little unsanitary for long

beautiful bathroom, comfortable huge bed, room service was great and staff were lovely, location has everything you need and want

the room service meal was very poor.

good bed ud83dude09 quiet hallways easy check in service good room service

no en suite shared bathroom wasn't ideal with kids but as we knew this before we booked we coped

it's far too noisy for kids to sleep the bedding wasn't clean nor ironed

off road parking and free wifi, i will certainly stay again when i am in the area

was doing karaoke but went expecting noise so quite surprised with how quite it was, afew car parking spaces also, ignore the junk on the bed as that's ours but decent rooms, you get what you

good value for money. friendly staff, spacious room, off road parking, good location

there was room service available but the phone wasnt plugged in and there was no phone socket

room service tray charge expensive 5 and takes over 25 minutes to answer telephone

mixed information on the phone in room stating ring 2004 for room service tried multiple times to find it was wrong number after girl eventually answered and

immediately without fuss naz quickly upgraded me to another room and all was well v - i ordered room service at 20

in the upgraded room the telephone didn't work for room service

noise from bar downstairs

the bar was very busy and there wasn't anywhere obvious as guest

cooked breakfast starting at 9am and bar noise until 11.45

having to queue at the bar to check in.

to be fully expected when staying in a pub, you could hear the bar noise / music in the room, which made it difficult to relax when the bar was open

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great nice outdoor area romantic

location, easy parking, good room service and wifi

the bar. parking

on site parking

bar and restaurant also very good

to have a burger in the evening as a room service order, they were busy and had run out, so chips and a salad had to do

advice re room service was incorrect view from room very poor car park in poor condition

very nice room indeed, friendly staff, and nice meal via room service. great all-round.

also there was no room service

one day room service forgot to leave some milks.

there was no phone to say they offered room service

room service and paid 3

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping with heating

no back up provisions for food due covid whereas other hotels provide room

breakfast was lovely and also the room service

available wifi on site parking near the front door

plenty of parking spaces and easy to find, dog friendly, reasonable rates

nice view from our room, plenty of parking.

hotel is ideally placed for easy access to ilkley and one of the few free parking areas

there's a great choice for breakfast

able to order room service

e how to open remote windows, wifi password, breakfast times, also the complimentary biscuits should have been covered or wrapped

the bar staff served us a drink when we returned late from a concert and, despite it being late and

the breakfast was wonderful

wifi was terrible

room service for breakfast again delicious and a varied menu

room service and maintenance leave a lot to be desired, at least on this four night visit

no fridge, no choice of pillows, no room service menu

was booked in for an evening meal but i wasn't too well so my partner ordered room service

a bit more information with regards to this and room service choice would be good

really a complaint as it was outlined to me on arrival but food (and room service) were only available until 7pm as it was a quiet period so okay as i was told (+)lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service (-) little packets of biscuits with the room service bundles, tea ,coffee would have been nice

very easy to find plenty of parking space

we stayed on the night of someone 40th birthday and the whole bar was celebrating and included us in the fun

plenty of parking spaces

lovely hotel, staff very friendly, nice bar and lovely food.

good location, warm room, excellent wifi speed and smart tv

wifi was ok, but they were having some problems when i was there, maybe linked to the till not

wasn't anything negative about my stay but i only discovered the wifi password when i sat in the bar at breakfast

big bar area with really good beers

lovely bar area

sue resolved by assistant manager) and poor waitress service at breakfast

tried ordering room service, put on hold to a kitchen argument

room service food was cold and not very nice. charge too much for it

i stayed two nights in the executive suite which was very comfortable and had good room service

ordered room service and was a bit cold by the time it arrived

room service - no clean cups

room service is good value for money

and my dad ordered room service, food was over cooked and dry but it was late so we weren t too bothered, as i say

there was also plenty to eat and a good selection to choose from wifi wasnt great

a bargain price with a clean room and a goid breakfast

daily room service

welcome was great and room service breakfast was spot on but no fried eggs though plenty of

great room service and delicious food

the food was inedible as i ordered room service and it had a strange over bearing taste of garlic

we had room service and the food was amazing - definitely recommend that - felt like food was from 5 star

i had a late check in and the young lady behind the bar was very helpful and very friendly

friendly, ample parking, 10 mins from centre of halifax

free parking, free wi-fi

she really was a pleasure to meet, the accommodation was so clean and comfortable and the bar was very cozy, will definitely be back,

some background noise from the bar but finished by 11.00.

we were offered room service though but that was charged

for room service, which was resolved and very nice meal delivered to the room

we asked if not seated in dining room if we could get room service, same answer not before 9pm

room service not available for the bride and bridesmaids

we had an excellent stay and the room service and the facilities were great !

excellent room service when i needed a sandwich. lovely staff

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it was

was no room service, so we ordered a takeaway from one of the many local restaurants

prompt delivery of food by room service despite being busy in the restaurant

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the room service menu, it said between the hours of 4pm-10pm

hotel provided room service, food was delicious

quiet location with onsite parking available

plenty of free parking

friendly staff. free parking.

close to the m62 will hopefully get to enjoy its nice lounge bar on my next

including the breakfast, staff, room service and complimentary entry to david lloyd gym

the tv home menu displays all of the hotel services inc the room service however it doesn t show all of the

particular thanks to front desk staff

y and night)room service, bar person at the stables and jason and his team and nicola

room service not up to par

option to upgrade on the room i booked and the room service meal really made this stay stand out from a normal stay on your own in a hotel

the room service was swift and again staff, were great

room service was very quick

the room did not have a telephone for room service.

room service was delightful, breakfast was excellent loads of choice

rooms cleandaily and room service was available

we ordered room service when we got the only to be asked to come down and collect it as they were busy

ordered room service, served a bottle of red win in a bucket full of ice

the bed was really comfy room spotless very good breakfast

wifi never worked but we were there in particular bad weather so this could of had an affect

breakfast, the fact i could bring my dog, the room service was prompt and the food was amazing

was quite old and slow and there could have been more gluten free dairy free options on room service

comfy bed. lovely towels in bathroom. very clean. lovely food from room service.

room service and table service through all is great

clean hotel big rooms modern bathrooms comfy beds excellent room service

breakfast very good

wifi didnt work in room

no wifi extended to the bedroom although available in the main hotel

upon my return to my room or the bar before bathing

the rooms felt a little tired and the wifi was next to useless.

we appreciated the free parking

free wifi and on-site parking

the bar was closed when we arrived back, but that was probably a good thing

the wifi worked well

while small, the bar area was very sociable and great for chatting to others that has been at the cricket

the food in the restaurant, the breakfast dining and room service is all excellent

ordered room service about 1am and had chicken & bacon sandwiches

ordered room service breakfast and it exceeded expectations, nice and hot, good quality food

great food, courteous staff, wonderful room service

four poster bed, lounge area in the room, room service was yummy.

the room service was also very good

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was lovely, all 4 of us said the food was stunning

parking a bit tight

breakfast was good, lot of options

location perfect breakfast had to depart early so didn t have breakfast

there was no room service as advertised online

in addition, the room service workers don't give a refill of the

there was no room service.

gar, tea bags

having room service, bed made and having clean mugs and glasses each day appreciated

the reception to room service all of them they are friendly and warm and welcoming the room was very cleaning and

fter 2 ) no car

it would be great if you could get room service!!!

bed very comfortable and room very clean, room service was great, clean towels etc

clean room good room service friendly helpful staff.

we had pizza for room service and it was really good

room service menu and lack of availability

didn t answer the phone for room service or reception or anything so we had to go down to order in the bar

i did not like the charge for room service, u feel i should tip at my own discretion.

comfy bed great room service for breakfast great spa facilities great reception check in and out

the decor needs a face lift. also the room service menu is way too expensive.

the restaurant menu was restricted, and bar meals and room service were not available

dinner - we had room service and it was lovely

the hotel throughout was excellent and room service was exceptional

fab room service gorgeous christmas tree and decorations nice and relaxing

room service

room service & comfort and security of the room.

was all lovely apart from i am celiac so would of been nice for a gluten free option on room

was excellent on the 1st day we had room service

we loved breakfast. room service was very helpful and super nice. we had great time.

room service was quick and the food was delicious

room with really high ceilings the burger i ordered using room service was delicious, and arrived quickly lovely bathroom with a really powerful shower, and

room service if

we had room service 2 out of 4 nights as it was so delicious

room service was good and well priced

amazing breakfast had great room service - nice food served fast and hot

,she loved the two day stay ,paid extra for balloons,more than happy ,she got breakfast in bed,room service were jolly too ,maids made rooms pristine,just a lovely hotel and lovely happy

tasty room service

room, excellent bathroom, comfy bed, nice decor, no sound from next door rooms, great room service, high ceilings, helpful and polite

room service for food after 10

kota burger) and said it was amazing we would definatly come

standard you could get any type of drink as a resident and not have to resort to our room for room service

check in was very fast and all information regarding breakfast, the restaurant, room service was given

room service was amazing

breakfast was amazing and my husband ordered room service

quiet room, haven't heard any noises. great room service, quick check in and out.

room service! food was punctual and hot! friendly staff too.

room service wasn t available as kitchen was out of order

breakfast room service wasn t great. a bit cold and sausages wasn t cooked properly.

room service not good value

only negative was the room service finished at 11:00pm

more options of snacks for room service would be good

there was no phone in my room so went down to reception to order room service

room service was nice

the bed was super comfy. the overall room was amazing!! there was room service

room service excellent. staff couldn't help enough

stylish hotel we got put on 15th floors had great views overlooking the city center , room service was a great touch too

24 hour room service was a bonus and the location was amazing within short walking distance of everything

i loved the room,so clean and bright. staff and room service was excellent.

prompt room service

excellent room service and a splendid cooked

room service was great - try the club sandwich

room service food was very well presented and tasty

the room service charge was a bit excessive.

room service. staff was so nice as it was our anniversary