having to queue at the bar to check in.

the bar was very busy and there wasn't anywhere obvious as guest

to be fully expected when staying in a pub, you could hear the bar noise / music in the room, which made it difficult to relax when the bar was open

noise from bar downstairs

cooked breakfast starting at 9am and bar noise until 11.45

lovely rooms wonderful staff good parking fun pub downstairs

off road parking and free wifi, i will certainly stay again when i am in the area

dirty, wifi didn't work very well, facilities were bad , felt like a homeless shelter

comfortable atmosphere. friendly staff. parking available.

nice bar area, and staff great and very helpful

really a complaint as it was outlined to me on arrival but food (and room service) were only available until 7pm as it was a quiet period so okay as i was told (+)lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service (-) little packets of biscuits with the room service bundles, tea ,coffee would have been nice

plenty of parking spaces

the room, facilities and the lovely staff. breakfast - coco pops!

this time i drove - easy access from the keighley to skipton road, with more than adequate parking

ample car parking and very easy access to the a629 dual carriageway without actually being located on it

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

arriving at 9pm and no food or room service available. had to go and find eatery in the village

there was no cooked food available or bar/room service

refused to give my ill daughter, room service

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

room service a bit pricey for quality provided

s sandwiches etc all ready over priced , why do you need to pay

stated 24/7 room service but when we tried phoning reception several times there was no answer

room service was hard to order and poor communications between staff resulted in my daughter having

ordered food to the room for tea and for the price, including a 5 surcharge for room service, the quality of the meal wasn't very good

location, easy parking, good room service and wifi

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great nice outdoor area romantic

poor wifi coverage and connection

the bar. parking

there are lots of car parking spaces out the back of the hotel

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

waited two hours as room service did not replenish toilet roll and still did not do it.

parking right outside,good location quiet, clean, bed comfortable, good shower, towels and

free wifi and parking was a bonus too

able to order room service

good conversation in bar with local, breakfast delicious, best eggs benedict i have ever had

wifi was a little intermittent when busy and didn t work in the room, but it made the stay even

the breakfast was also good, with local produce and a range of dishes to chooose from

a minor gripe, the wifi was patchy in an area where we had no mobile phone signal

great bar

loveley bar area with wood stove, and outstanding food - best

stairs from the bar to the room were quite steep,my wife struggled to get up and down it would help if there was a

easy to find and ample parking with some great views

one disabled parking that was always used without blue badge

room service - no clean cups

room service is good value for money

and my dad ordered room service, food was over cooked and dry but it was late so we weren t too bothered, as i say

wifi was fast and free

wifi registration required disclosure of too much personal data

hotel says it has room service but they don t offer a menu in the room

dinner - we had room service and it was lovely

fab room service gorgeous christmas tree and decorations nice and relaxing

due to covid no daily room service was available but it could be requested

the decor needs a face lift. also the room service menu is way too expensive.

breakfast served as 'room service' due to corona virus restrictions

loved the veggie breakfast and the dinner menu - see photos

marvellous 24 hour room service and bar

great room service and excellent food

very covid safe with all food being room service

staff were very pleasant and helpful, and room service was excellent

also there was no room service

good, very comfy bed. helpful breakfast staff, and good cooked breakfast. room service good.

e asked and the chef said he was busy feeding 500 people)

very nice room indeed, friendly staff, and nice meal via room service. great all-round.

staff are exceptional, from the owner at reception to the bar staff

staff were really welcoming, friendly and lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

nice view from our room, plenty of parking.

loved the staff..food..sitting out..breakfast..location

easy parking

the room service menu included a number of vegetarian options and the food was excellent

tried to get through to room service 1/2 hour before it closed and no luck then they phoned me back at two minutes past

the room service meal was very poor.

good bed ud83dude09 quiet hallways easy check in service good room service

no room service as too busy with christmas party

the staff were very friendly. the room service/ food was delicious.

size, swimming pool/jacuzzi

ditional cost though), friendly staff, room service, food was delicious

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

on site restaurant and spa facilities

wifi good connection rate

i had a late check in and the young lady behind the bar was very helpful and very friendly

cosy little bar and restaurant serving a good range of tasty, homemade food

and he works 24/7 to maintain his impeccably clean bar

the bed was comfortable. clean and lovely and quiet. great bar ! close to the piece hall

immediately without fuss naz quickly upgraded me to another room and all was well v - i ordered room service at 20

in the upgraded room the telephone didn't work for room service

of a week, no answer) and seems the staff member manning the tablets is also manning the bar and room service

i stay there every other month and the room service menu is varied and enables me to complete work without losing time going out

room service tray charge expensive 5 and takes over 25 minutes to answer telephone

no room service so i cant get my meals in my room

room service at times was slow in delivering and in answering

room service was excellent, the pool was great and the food was fantastic.

there's no room service if you want to get your meals instead of going to the dining areas.

a 2nd pillow ideally no fridge in room no room service wedding music was loud outside our

also great to have food as room service

with queues for toast and waiting for breakfast items to be replenished information in room said room service available by dialing 0 on phone but alas no phone in

very nice hotel with pleasant staff /room service and now serving cooked breakfast

pleasant room and wifi worked well. breakfast was good.

staff were pleasant and friendly. room clean and bar area relaxing

room service was not available the staff arranged to have our evening meal delivered to the room as

believe room service wasn't available

also, we ordered room service breakfast for them and it must be hard work for the staff having to bring heavy

that when my wife challenged a female member of the kitchen staff about washing her hands after breakfast for leaving the loo without washing her hands she said that she would do them in the

the photographs suggested a spa bath with the superior rooms, no spa bath in our room

thing room service meals very poor for the price

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping with heating

there was no phone to say they offered room service

large comfortable bed lots of space in room large desk and mirror room service

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves as having a restaurant the food must be

quiet location and plenty of parking available

cute little place, lovely bar with good selection off drinks and food. room was comfortable.

early check in and friendly staff.

backwards to ensure your stay is comfortable, it has been under new management for 3 weeks the bar is fully functional but there is a lot of work to be done inside, watch this space it's an

nice bar and eatery comfortable bed

plenty car parking space

ample parking, beautiful location, excellent service, lovely room and amazing food

parking was ample

a late check out (12pm) was very convenient as we weren t flying until 5 pm

fresh tasty and plenty, the staff polite and friendly the location great the views outstanding parking hugh area, very satisfied with stay will go again

hotel provided room service, food was delicious

bed was comfy, room was quiet, wifi worked better than it does at home.

there is a greek restaurant and bar on site

close to the m62 will hopefully get to enjoy its nice lounge bar on my next

quirky decor, great location, comfy bed, loads of parking and great staff

ordered room service, served a bottle of red win in a bucket full of ice

we ordered room service when we got the only to be asked to come down and collect it as they were busy

rooms cleandaily and room service was available

comfy bed, great wifi, parking outside the door and cheap

a little sign in the bathroom explainging how the shower works, a nice picture frame with the wifi code, etc

was quite old and slow and there could have been more gluten free dairy free options on room service

clean hotel big rooms modern bathrooms comfy beds excellent room service

room service and table service through all is great

breakfast, the fact i could bring my dog, the room service was prompt and the food was amazing

staff, facilities, gym, pool and lazy qr code room service which was useful!

this meant the bar closed @ 8

thought the tv is very small for the room, shower very small for having a shower wifi hit and miss no evening meal

light & airy, friendly staff, and a great 'gin menu' at the bar with staff who really know how to serve gin with accompaniments

slow wifi

wifi was ok, but they were having some problems when i was there, maybe linked to the till not

room service and maintenance leave a lot to be desired, at least on this four night visit

room service

no fridge, no choice of pillows, no room service menu

was booked in for an evening meal but i wasn't too well so my partner ordered room service

room service for breakfast again delicious and a varied menu

hotel was beautiful, lots of extras swimming, restaurant, room service, gym, saura, jacuzzi

breakfast good mattress good tv good shower room good and room service is very good

no room service at night

room service was great - try the club sandwich

room service. staff was so nice as it was our anniversary

spa bath, huge shower, nice toiletries

wifi not great and digital tv kept breaking up

no bhi wifi in lalou room

wifi didnt work in room

limited off road parking bathroom a little tired

poor room service

bad room service

ordered room service and was a bit cold by the time it arrived

room service food was cold and not very nice. charge too much for it

no room service or mini bar

there is an italian restaurant connected to the hotel for room service

love the room service too from the italian next door

the room service is fantastic too

excellent location room service from the restaurant and a lovely breakfast

we ordered room service food from the italian restaurant next door

lovely friendly staff & atmosphere in the bar really nice breakfast

they were very helpful with my car parking difficulties

ample on site parking

easy off road parking and bedrooms in a separate building from

pub was in a lovely location and it plenty of parking

we asked if not seated in dining room if we could get room service, same answer not before 9pm

room service not available for the bride and bridesmaids

we had an excellent stay and the room service and the facilities were great !

for room service, which was resolved and very nice meal delivered to the room

we were offered room service though but that was charged

there was no opportunity for room service.

across a part of the desk, crumbs etc under the glass and there was nowhere to sit if you wanted room service or just watch television and for the price that was poor, a holiday inn express would

we asked if we could have room service for breakfast, which the accommodated, they helped me carry presents into the hotel

parking for residents , day time wedding took priority no room service even though they have a

also, no room service offered at all on any day of the week throughout the entire year

no menus for potential room service offerings

the lady on reception was very helpful and we enjoyed the food in the bar and room service

for dinner i had room service and it was not great

i ordered room service which i knew rmfood was going to be expensive but did not like the way the person i

great room service, fantastic bar and food

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was lovely, all 4 of us said the food was stunning

the room service was also very good

beds were comfortable giving us a good nights sleep, i was expecting a continental breakfast but was pleasantly surprised to be offered a full english if wanted

excellent freshly cooked yorkshire breakfast - just perfect

excellent breakfast. also exceptional evening meal. the staff were amazing

to have room service breakfast and was not able to have extra pillows for comfort this something you get as

comfy bed, reasonable breakfast, room service.

also there is no shops near or room service so need to get snacks in

room is spacious and comfortable, and the wifi is the fastest i have experienced

clean room with good wifi connection

hospitable, very informative & made our stay memorable, got an excellent choice of food & even room service

bonus, i was advised that there was also an in-house restaurant facility with an opportunity for room service

good food both breakfast and room service, and the location was ideal for our needs, as well as ample

also, room service was excellent as was the quality and cost of the food

good and big rooms, comfortable bed, close to city centre, very good breakfast, very good food by room service, very helpful and good staff

access was available either through reception or from the rear, which was convenient from the car parking area

there was parking which was a bonus and a good location for key hot spot locations to visit

bed and fantastic shower room, tea and coffee making facilities also provided along with free wifi

clean, traditional and full of character. lovely kitchen and walk in shower.

cream cake on arrival. wet clothes dried on aga overnight, friendly staff, good car parking

the only thing i can grumble at is that i like room service & this hotel didn t provide it

is no place to sit and have a drink or a coffee in the hotel and no food via room service which was unexpected

clean, modern suite, room service was very good, staff at reception were super.

hotel is advertised as having a restaurant and room service

lovely, healthy breakfast with a good choice of items on offer