pleasant staff very helpful nice quiet location plenty of parking

location with parking for an event at piece hall

large parking area quiet and peaceful lovely range of good food

and he works 24/7 to maintain his impeccably clean bar

the bed was comfortable. clean and lovely and quiet. great bar ! close to the piece hall

room service - no clean cups

room service is good value for money

and my dad ordered room service, food was over cooked and dry but it was late so we weren t too bothered, as i say

free wifi which was a bonus, yes i would stay again

very clean lovely room breakfast was great staff very friendly good service

able to order room service

setting, fabulous food, great service from the friendly and attentive staff, plenty of parking, well-appointed rooms and we loved the small touches like freshly baked cookies in our room

great spot, great parking, fab food

steep hill down, but plenty of parking

the late night bar for guests was a bonus

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great nice outdoor area romantic

location, easy parking, good room service and wifi

there are lots of car parking spaces out the back of the hotel

- lovely homemade jams dinner - excellent menu - again cooked to order and beautifully presented bar - what a wonderful selection of gins

close to the piece hall

we would have liked to just sit and relax but sadly the bar was closed for the night so we had to go back out to get ourselves something to eat

food on arrival, and closed early due to no-one in the bar when we returned from getting something to eat, but the tenants nathan and yana

we got to the bar at exactly 7:45 on the dot and we stayed until 8:40 - 9:00

very accommodating with an early check in. super comfy place. incredibly friendly people.

good parking. very comfortable bed. good tea/coffee provisions. friendly host. spacious room.

hotel provided room service, food was delicious

free, safe parking

nice touch of coffee/tea/chocolates/biscuits, wifi, all tv channels

wifi was exceptionally

lsh)mother-in-law who wanted to watch the rugby, but there was no tv in the bar

the room service charge was a bit excessive.

room service was great - try the club sandwich

excellent room service and a splendid cooked

no room service at night

hotel was beautiful, lots of extras swimming, restaurant, room service, gym, saura, jacuzzi

room service pizza was the best i have had for a long time!

option to eat in bar area or hsve room service with food delivered from attached italian restaurant

we ordered room service food from the italian restaurant next door

love the room service too from the italian next door

the room service is fantastic too

we ordered room service when we got the only to be asked to come down and collect it as they were busy

rooms cleandaily and room service was available

ordered room service, served a bottle of red win in a bucket full of ice

we found the staff spot on and the hotel had a lovely cosy feel, breakfast was really good

a little sign in the bathroom explainging how the shower works, a nice picture frame with the wifi code, etc

com advertised room service for this hotel, which i value as a woman travelling alone, however this is not

parking for residents , day time wedding took priority no room service even though they have a

we asked if we could have room service for breakfast, which the accommodated, they helped me carry presents into the hotel

lovely room quality of presentation and ingredients of room service food was very good and the breakfast was delicious

is nothing we didn t like, we were unsure if they provide room service or not as there was no information in the room regarding this

great room service, fantastic bar and food

no menus for potential room service offerings

food we had delivered by room service could be better

the lady on reception was very helpful and we enjoyed the food in the bar and room service

meal wasn't great- had room service and it was luke warm and a bit slimy!

everything was spot on just the charge for room service was a bit much

the room service, the balcony and hotel was very clean, quiet and the breakfast was excellent

was quite old and slow and there could have been more gluten free dairy free options on room service

clean hotel big rooms modern bathrooms comfy beds excellent room service

breakfast, the fact i could bring my dog, the room service was prompt and the food was amazing

wifi in restaurant not good

wifi not great and digital tv kept breaking up

parking was difficult as there are no lines in the parking lot, so others were parking with random

comfortable and the room was big for a single room everything was so clean and very nice and the breakfast was delicious i really enjoyed my stay and i would recommend it to my friends thank you

the room was lovely, very clean and comfortable and a delicious breakfast with lots of choices

also there is no shops near or room service so need to get snacks in

comfy bed, reasonable breakfast, room service.

to have room service breakfast and was not able to have extra pillows for comfort this something you get as

room is spacious and comfortable, and the wifi is the fastest i have experienced

adequate parking to the rear

good room service

bonus, i was advised that there was also an in-house restaurant facility with an opportunity for room service

great room service

also, room service was excellent as was the quality and cost of the food

good and big rooms, comfortable bed, close to city centre, very good breakfast, very good food by room service, very helpful and good staff

is no place to sit and have a drink or a coffee in the hotel and no food via room service which was unexpected

clean, modern suite, room service was very good, staff at reception were super.

hotel is advertised as having a restaurant and room service

the only thing i can grumble at is that i like room service & this hotel didn t provide it

breakfast was good, but selection was a bit minimal

no room service over christmas period

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping with heating

there was no phone to say they offered room service

large comfortable bed lots of space in room large desk and mirror room service

room service and paid 3

in the upgraded room the telephone didn't work for room service

of a week, no answer) and seems the staff member manning the tablets is also manning the bar and room service

urine, jugs and banana peels left in the corridor ms for hours and the room adjacent to ours had room service and left their plates/cups/cutlery/leftover food outside their room

there was room service available but the phone wasnt plugged in and there was no phone socket

restaurant on site/room service

of room service trays just left lying around outside room doors which was a little unsanitary for long

the room service meal was very poor.

tried to get through to room service 1/2 hour before it closed and no luck then they phoned me back at two minutes past

good bed ud83dude09 quiet hallways easy check in service good room service

the room service menu included a number of vegetarian options and the food was excellent

was stunning outside and inside was just as lovely, excellent room service, it was quiet, the restaurant was lovely, all 4 of us said the food was stunning

the room service was also very good

wifi worked. breakfast was included. room was great. hotel was clean.

bar had an excellent choice of beers and lagers, and the food was delicious

good bathroom. nice bed. tv. coffee and tea.water. wifi

stay, staff were extremely helpful, beautiful classic looking hotel, room service superb, receptionists and duty managers were so helpful, its so good i will be staying

great room service and excellent food

room service charge was too high

very covid safe with all food being room service

fruit and juices brought to our room - covid restrictions so restaurant not in use, all meals room service at the moment of writing

room service not available for the bride and bridesmaids

for room service, which was resolved and very nice meal delivered to the room

we asked if not seated in dining room if we could get room service, same answer not before 9pm

we were offered room service though but that was charged

we had an excellent stay and the room service and the facilities were great !

stated 24/7 room service but when we tried phoning reception several times there was no answer

ordered food to the room for tea and for the price, including a 5 surcharge for room service, the quality of the meal wasn't very good

negatives apart from room service we could bot contact reception room telephone did bot work when we went to reception

restaurant and room service expensive

s sandwiches etc all ready over priced , why do you need to pay

old feel of the hall ,welcoming ,good staff ,extensive bar ,information in room,highly recommended

noise from bar downstairs

the bar was very busy and there wasn't anywhere obvious as guest

having to queue at the bar to check in.

cooked breakfast starting at 9am and bar noise until 11.45

bad room service

i stayed two nights in the executive suite which was very comfortable and had good room service

working at all , very frustrating but in the end the gentleman yashee given us discount and good room

brought up anything we needed through room service not matter what time

staff went out of their way to bring me room service food even after the kitchen had closed

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

waited two hours as room service did not replenish toilet roll and still did not do it.

waited two hours as room service did not replenish toilet roll and still did not do it.

loved the spa bath very good value for money and we are always made to feel welcome staff were amazing and

great powerful shower, great wifi

great location and very good room service food.

rooms modern and comfortable, friendly staff, ease of parking, good stay.

the spa is a lovely addition and the newer rooms are comfortable too

breakfast was tasty but no menu

we booked the spa party for the evening which was fabulous and highly

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

the staff were very friendly. the room service/ food was delicious.

size, swimming pool/jacuzzi

ditional cost though), friendly staff, room service, food was delicious

staff were friendly, early check in and quiet room

refused to give my ill daughter, room service

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

there was no cooked food available or bar/room service

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

and a little warm tiny windows which were difficilt to open no fan or phone , the latter to order room service , one of the bar staff was very

good food in the restaurant and our room was very clean with good room service

all items were available from the dinner menu & room service was incomplete but was

friendly staff, comfortable room, breakfast was immense, great location

wifi took me over an hour to connect as it would not load the sign up page but once connected it

dirty, wifi didn't work very well, facilities were bad , felt like a homeless shelter

was doing karaoke but went expecting noise so quite surprised with how quite it was, afew car parking spaces also, ignore the junk on the bed as that's ours but decent rooms, you get what you

comfy bed and tv with access to netflix. wifi also available.

off road parking and free wifi, i will certainly stay again when i am in the area

parking on site was a issue there is only two spaces any one else has to park outside the gates on

breakfast was good and the staff were very warm, welcoming and friendly

breakfast was good but basic i didn t agree having to pay extra for something what is normally

fantastic location staff on breakfast very nice.

restaurant staff were excellent, and a special thankyou to my breakfast waitress and morning receptionist, infact everyone

really helped that breakfast was included with my stay

can t wait to visit when the spa opens next year

four poster bed, lounge area in the room, room service was yummy.

ordered room service breakfast and it exceeded expectations, nice and hot, good quality food

breakfast it was not communicated to us that it was room service!

room service was impeccable

the food in the restaurant, the breakfast dining and room service is all excellent

great room service and delicious food

welcome was great and room service breakfast was spot on but no fried eggs though plenty of

the food was inedible as i ordered room service and it had a strange over bearing taste of garlic

we had room service and the food was amazing - definitely recommend that - felt like food was from 5 star

daily room service

room service wasn t 24/7

room service menu overpriced 17 for fish/chips and a drink served in a takeaway box and can?

i had problems with the app, which was needed to use room service, and pay at the bar

clean comfortable room, room service was excellent. very friendly and helpful staff.

room service

there's no room service if you want to get your meals instead of going to the dining areas.

a 2nd pillow ideally no fridge in room no room service wedding music was loud outside our

no room service

no room service so i cant get my meals in my room

asked if i wanted to give a card to charge room service

did room service at night a lovely menu felt safe and

done with being in control of the heating in room as it was a little chilly for the kids

we had a very comfortable night sleep and the breakfast was cooked to perfection

done with being in control of the heating in room as it was a little chilly for the kids

hotel, nice food, pleasant staff, nice location, great playpark for kids, and good views of saddleback moors

really a complaint as it was outlined to me on arrival but food (and room service) were only available until 7pm as it was a quiet period so okay as i was told (+)lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service (-) little packets of biscuits with the room service bundles, tea ,coffee would have been nice

good parking facilities. very friendly and helpful staff. good sized bedroom. good breakfast.

hotel was very clean the staff were very pleasant l liked it that i could av my breakfast in my room i only stayed one night its a hotel i would stay again

plenty of parking

delicious breakfast and the best pain au chocolate i've had since paris

there was no room service.

in addition, the room service workers don't give a refill of the

having room service, bed made and having clean mugs and glasses each day appreciated

gar, tea bags

there was no room service as advertised online