really a complaint as it was outlined to me on arrival but food (and room service) were only available until 7pm as it was a quiet period so okay as i was told (+)lots of choice for breakfast, warm comfy bed, clean room, extremely fast room service (-) little packets of biscuits with the room service bundles, tea ,coffee would have been nice

plenty of parking

swer, 15mins) and they brought it up to our

the breakfast was more than ample with a plentiful supply of tea coffee and toast

location bed very comfortable bar food very good breakfast excellent, plenty of choice for all tastes staff very friendly and made you feel at home

fab room service gorgeous christmas tree and decorations nice and relaxing

the decor needs a face lift. also the room service menu is way too expensive.

hotel says it has room service but they don t offer a menu in the room

room service also very good and again staff very friendly

the restaurant menu was restricted, and bar meals and room service were not available

the staff were fantastic made me my partner and the kids feel so welcome comfortable room price

music from the bar can be heard through the walls, but the street is just as noisy and it didn't affect our stay

off road parking and free wifi, i will certainly stay again when i am in the area

comfortable atmosphere. friendly staff. parking available.

comfy bed and tv with access to netflix. wifi also available.

nice view from our room, plenty of parking.

great location, excellent parking, small friendly lounge with a lovely coal fire great food

free parking and great access to the town centre including restaurants

were lovely, service from hotel staff friendly and helpful, restaurant and bar area very attractive and food was amazing and a stunning location right on the river wharfe in

staff were really welcoming, friendly and lovely to talk to: luke at check-in, teighan behind the bar as well as kristine and catherine at breakfast

also, we ordered room service breakfast for them and it must be hard work for the staff having to bring heavy

believe room service wasn't available

room service was not available the staff arranged to have our evening meal delivered to the room as

we had our evening meal in the restaurant and it was delicious as was the breakfast

booked the room because it had a spa bath

gave me the wrong room key, and messed up my room service order.

excellent room

very nice room indeed, friendly staff, and nice meal via room service. great all-round.

good, very comfy bed. helpful breakfast staff, and good cooked breakfast. room service good.

also there was no room service

loads of parking

a late check out (12pm) was very convenient as we weren t flying until 5 pm

plenty of free parking

parking was ample

location spot on, nice quite retreat from a busy day out in the dales, no hassel with parking,

also no room service after 8 pm which is not advertised in the room i phoned at 835 for a sandwich and was

this was due to a wedding function that we were not prior informed off so we settled for room service which was very enjoyable

refused to give my ill daughter, room service

there was no cooked food available or bar/room service

food was excellent, including the room service that i had on arrival - where they were happy yo take a starter from the main

noise from bar downstairs

cooked breakfast starting at 9am and bar noise until 11.45

old feel of the hall ,welcoming ,good staff ,extensive bar ,information in room,highly recommended

the bar was very busy and there wasn't anywhere obvious as guest

having to queue at the bar to check in.

room service a bit pricey for quality provided

negatives apart from room service we could bot contact reception room telephone did bot work when we went to reception

restaurant and room service expensive

ordered food to the room for tea and for the price, including a 5 surcharge for room service, the quality of the meal wasn't very good

room service was hard to order and poor communications between staff resulted in my daughter having

plenty of parking spaces

excellent wifi in room

choice of menu in the bar was excellent as was the food

ne thing to note if you like a dark room for sleeping, the lights from the emergency lighting and wifi sty on all night and could be a problem

the bar has a great selection of timothy taylor

waited two hours as room service did not replenish toilet roll and still did not do it.

waited two hours as room service did not replenish toilet roll and still did not do it.

in rooms very poor quality, frayed breakfast was average at best towels were not changed, no room

wonderful big bed, excellent power shower, wifi very good!!

staff, lovely breakfast, brilliant rooms -with wifi & parking

welcoming atmosphere in the bar and restaurant and friendly staff , special mention to yvonne who served breakfast and nothing

loveley bar area with wood stove, and outstanding food - best

price, clean, views , parking log fire easy check in nice breakfast

the bar ran out of pinot grigio.

huge range of drinks in bar and obviously a popular haunt of locals

also great to have food as room service

with queues for toast and waiting for breakfast items to be replenished information in room said room service available by dialing 0 on phone but alas no phone in

very nice hotel with pleasant staff /room service and now serving cooked breakfast

all the other staff were very friendly and very helpful the breakfast was laid out really nicely and lots to chose from

breakfast was lovely and fresh

room service at times was slow in delivering and in answering

asked if i wanted to give a card to charge room service

didn't eat in the restaurant but had room service which was excellent

no room service so i cant get my meals in my room

no room service

good location, warm room, excellent wifi speed and smart tv

lovely bar area

wasn't anything negative about my stay but i only discovered the wifi password when i sat in the bar at breakfast

in, the bar area was warm and welcoming

to stay - only negative comment 'only wish it was dog friendly' you have dog biscuits at the bar and a water bowl in the

size, swimming pool/jacuzzi

the staff were very friendly. the room service/ food was delicious.

ditional cost though), friendly staff, room service, food was delicious

welcome; friendly staff room size information available to guests options for food; room service available as well as a pub serving food next door dogs allowed clean room lovely

couldn't get wifi in the room that we were in

access was available either through reception or from the rear, which was convenient from the car parking area

however, this wasn't a big issue and we watched things on our phones instead as wifi was very fast

there was parking which was a bonus and a good location for key hot spot locations to visit

character filled accommodation and everything just works - whether it be reception, scenery, car parking, security, quality of breakfast, furnishings, wi-fi, information ref local attractions,

parking was a bit tight

no room service but it is a pub with rooms and dont doubt staff would have accommodated any reasonable

no room service, no fresh towels daily.

was great good choice, room was bit dated & no room service, we didn't bother to ask for fresh towels but as radiator towel rail was not working

evening meal and breakfast exceptional wonderful big comfy bed

rooms were clean and tidy. cosy bar and dining area. good parking facilities.

would have been helpful to have a detailed brochure in the room with details such as whether room service was available, if there was bar food on the menu as different members of staff

was booked in for an evening meal but i wasn't too well so my partner ordered room service

i tried four times to get room service to order food

no fridge, no choice of pillows, no room service menu

room service

staff were very friendly the food was amazing the service in the restaurant was efficient room service was great nice outdoor area romantic

location, easy parking, good room service and wifi

nice bar area

the bar. parking

fantastic location and free parking

it has a lovely little bar area with a spacious dining room

excellent breakfast

prefer not to pre order breakfast but lovely all the same

great bar with plenty on and a good restaurant that serves quality food both in the evening and the

the food was delicious and breakfast was plentiful

room service charge was too high

loved the veggie breakfast and the dinner menu - see photos

stay, staff were extremely helpful, beautiful classic looking hotel, room service superb, receptionists and duty managers were so helpful, its so good i will be staying

breakfast served as 'room service' due to corona virus restrictions

room, bathroom were exceptionally clean all due to very good daily room service

good bed ud83dude09 quiet hallways easy check in service good room service

beautiful bathroom, comfortable huge bed, room service was great and staff were lovely, location has everything you need and want

the suite was lovely, food for room service was great too

tried to get through to room service 1/2 hour before it closed and no luck then they phoned me back at two minutes past

no room service as too busy with christmas party

able to order room service

setting, fabulous food, great service from the friendly and attentive staff, plenty of parking, well-appointed rooms and we loved the small touches like freshly baked cookies in our room

no problem parking, even though the car park was busy in the evenings

the breakfast was wonderful

breakfast was included and was beautiful and our server was fab, very professional and does such a

there was room service available but the phone wasnt plugged in and there was no phone socket

immediately without fuss naz quickly upgraded me to another room and all was well v - i ordered room service at 20

in the upgraded room the telephone didn't work for room service

room service tray charge expensive 5 and takes over 25 minutes to answer telephone

mixed information on the phone in room stating ring 2004 for room service tried multiple times to find it was wrong number after girl eventually answered and

was no room service, so we ordered a takeaway from one of the many local restaurants

prompt delivery of food by room service despite being busy in the restaurant

went to order room service and they said they weren t doing it and was kinda frustrated on the phone as it was

room service breakfast due to an early start was fine

only slightly negative thing was that we was expecting to have 24 hour room service, but when i looked at the room service menu, it said between the hours of 4pm-10pm

and my dad ordered room service, food was over cooked and dry but it was late so we weren t too bothered, as i say

room service - no clean cups

room service is good value for money

beds a bit low needed a table between two chairs in bar area no where to put your drink

great location, brilliant breakfast, staff very friendly,

is very close to the motorway the staff are incredibly friendly and helpful including room service and helping with heating

no back up provisions for food due covid whereas other hotels provide room

breakfast was lovely and also the room service

room service and paid 3

don't be fooled into thinking that because they offer room service at hilton level prices and promote themselves as having a restaurant the food must be

wifi good connection rate

a 10 minute walk from the venue, plenty of car parking space, lovely and quiet

plenty of parking too

wifi good

cosy little bar and restaurant serving a good range of tasty, homemade food

bad room service

poor room service

i stayed two nights in the executive suite which was very comfortable and had good room service

sue resolved by assistant manager) and poor waitress service at breakfast

ordered room service and was a bit cold by the time it arrived

welcome was great and room service breakfast was spot on but no fried eggs though plenty of

we had room service and the food was amazing - definitely recommend that - felt like food was from 5 star

daily room service

welcome, good facilities and amenities available, menu / food / room service all good, nice check out, definitely recommend and would stay

great room service and delicious food

y and night)room service, bar person at the stables and jason and his team and nicola

had a bath rather than just a shower, which is always nice, and the fact the hotel did room service was unexpected but very much appreciated after a long day with work still to finish

love the discount voucher idea if you don't have room service

including the breakfast, staff, room service and complimentary entry to david lloyd gym

the tv home menu displays all of the hotel services inc the room service however it doesn t show all of the

room service was delightful, breakfast was excellent loads of choice

room service was very quick

the room service was swift and again staff, were great

room lovely. room service brilliant. staff friendly.

complaints except the room service app wouldn t work and we suspect the night reception staff might have been smoking

hotel provided room service, food was delicious

there is a greek restaurant and bar on site

ample parking with the town centre not too far away

one night i arrived to a big car park located around the back of the property, so no issues with parking

no wifi

we had an excellent stay and the room service and the facilities were great !

room service not available for the bride and bridesmaids

we were offered room service though but that was charged

we asked if not seated in dining room if we could get room service, same answer not before 9pm

for room service, which was resolved and very nice meal delivered to the room