clean and spacious, great restaurant service

oom service)

we got the mini-suite with a big jacuzzi hot tub for two people and had room service and never left the room from 5pm on

the service at breakfast

complimentary breakfast means: coffee & cookies

lot of parking

good parking

ample parking is available near room

excellent fast wifi

close to the hotel is also a laundry

the free breakfast was quite poor, we paid 90 pesos more for a more complete one

very small breakfast but ok

we could park our car inside the building, the wifi worked well

working air conditioning, clean bathroom - within walking distance to the area to the pyramids - wifi

secure parking and walking to tons of restaurants

my room was pretty dark and the only window showed to the parking lot of the owner

they provided us a free parking space

motorcycle friendly. secure parking.

is isolated, literally in the parking lot of a big shopping mall

gym although very small,swimming pool looks good.

comments that if you want to go to the hotel by taxi, the taxi has to pay to enter the mall s parking lot, however, if you approach the mall s parking lot from the entrance of the hotel, you

i did not feel that the parking slot were extremely safety, tough there is surveillance most of the time

room didn t have a private safety box and the pool hours

i liked the big room with a big balcony and a great view of the garden and swimming pool

i didn't have the chance to use the pool as it was raining but the pool area looked inviting

the pool

good location assuming you have a vehicle. onsite free parking. neat rooms.

way to see the teotihuacan pyramids- clean, good on site restaurant, secure parking, king beds in some rooms, smart tv, jorge the manager helped us get to mexico city, can

i did laundry and i felt that someone was taking care of me, i am in a long trip and moved a lot from

a problem with the payment so i went to bed and we sorted it out in the morning, there is a light breakfast and good coffee, plus any information you need they will happily help you and try to make

may be able to get breakfast if you request ahead or if they are busier

hotel provided a very nice breakfast

she gave me wifi access so i can book the room

love the laundry service

good secure parking and clean room

we came by car, so we appreciated the parking lot

there is wifi, although at times a bit slow

room service was very prompt and the prices were good

breakfast, wifi, comfy bed, parking, location

the place is immaculately clean, the showers are wonderfully hot, and the breakfast is delicious

parking

wifi was also not great

we enjoyed a big breakfast in the morning, which was a great start to the day

excellent. very close to the pyramids. the water in the pool is warm.

pool green: only turn on pump after you jump in

swimming pool)

room service: quality and taste of the food was quite disappointing, even though prices were very

sometimes, when i was very tired, i just ordered the room service from the restaurant and it was satisfactory

room service was excellent

ordered room service for dinner. delicious

no view outside the room . room service and house keeping bit slow . have patience ud83dude0a

design (walk that courtyard) service (24hr room service), helpfull staff and off course location (+) nice pool and work out room liked the 24 hour room (+) the 24 hour room service was also ideal after a late flight too (+) nothing like having a nightcap after a 13h flight thanks to the 24h room service - they brought those cocktails right up to the room (+) we felt we could relax right away, and ordered room service as it was late (+) room service is available 24/7 and staff is very friendly (+) we were able to easily order room service to eat when we got there, and it was a nice, spacious place to lay our heads inside of (+)health protocols, check in and check out, room service (+)out + helpful with questions + clean room with all the amenities i required + fast and accurate room service ++ nice breakfast buffet with friendly staff ++ great selection of fresh fruits and (+) room service was decent and staff were helpful

money we came in from t1 and found the instructions very easy to find the hotel they have a great bar with fantastic margaritas our room was great very clean and comfortable we are coming back to

feels like it needs an update gym was ok but old equipment in a not very clean room

there is a good bar inside the hotel that serves fantastic cocktails and local beers

location is perfect for airport transits...vary clean with comfortable beds and good wifi.

loved the room service, and the accommodations were great

the restaurant has delicious food and room service available

good room service, modern tv, you can easily connect to your own netflix account

the food from room service was just average.

the room service was prompt and the restaurants was very good and comfy

24hrs room service

room service breakfast was exactly on time and delicious

24-hour room service

they offer 24 hour room service if you need to grab food before a really early flight

comfortable to have breakfast at the restaurant

the staff offered excellent customer service and the stayed included a decent breakfast.

the breakfast was poor

np breakfast

accommodation, very comfortable, coffee making machine a bonus, free wifi easy to access, room service fast and great food

shuttle, social distancing in restaurant, rice with fried banana was delicious, clean room, good room service

the staff was so friendly and accommodating, and the room service food was surprisingly delicious

good room service lovely staff and good shuttle bus to the airport

room service was not that good

had room service for breakfast from other mexican restaurant

staff is friendly and the room service very fast

room service was very good as was the dinner i received!

food and room service is also very good, it exceeded my expectations

room service, friendly staff, airport shuttle, breakfast

staff was nice 24 hour room service

shuttle to airport there and back, anytime room service, fantastic food, fresh juices, free bottled water in room, comfy beds and friendly,

room service closed 3 minutes before we arrived in our room at 10:03

easy to find, 24h room service, great value for money, very clean rooms with comfortable bedding

only thing i didn t like to be honest was the room service knocking at my door at 8:20 and they even opened the room but i guess it was my

we also had a promotional breakfast which was very good

we had a breakfast included stay which was delicious

the restaurant was amazing-even the continental breakfast

room service were quite pushy in trying to clean my room even though i had do not

price. they didn't charge for room service.

the cable tv to watch cnn the room service

the breakfast was a little disappointing and so was the gym

there is no pool, no sauna and no gym.

room service communication was very difficult for me as my spanish is limited

the room service was very slow

breakfast is a great value and room service is decent at a good price

complementary shuttle to the airport at no cost was very convinient good room service

room service was excellent

staurant) airport transportation recepcionist take good care of

good room service

information about the room service was unclear

liked room service

beds were really comfortable and room service was quick

the only positive is their own secured parking.

good hot water, parking, wifi, tv, bed.

good hot water, parking, wifi, tv, bed.

location, free shuttle, restaurant and room service

they have room service

clean, spacious rooms, comfy bed, 24/7 room service, shuttle bus service, great value for money

expensive than airport hotels, but still was high quality and only a 10 minute ride

the only bad thing was laundry

staff at the lounge and room service always so welcoming

had room service, the food was not good at all!

room service was too long in a busy morning and they made errors in the delivery.

i faced a problem with the room service but it was quickly solved.

great views of the city, the most comfortable beds i've ever experienced at a hotel, great room service

clean and modern place. nice room service meal. i think everything is fine.

breakfast included was very good. check out and room service flexibility.

very clean, 30' flat screen, room service and good food

good wifi and good range of room service meals

centrally located, very clean, efficient room service, generally friendly and considerate staff

room service very poor, i ordered some fried egg they give m scramble and the menu need more

and the room service and house keepers were

employees are very helpful, their room service is cheap, there is a metrobus, trolleybus and metro station nearby

calm and quiet, comfortable bed, 24-hour reception, guarded parking

got there around 3:00 am and the receptionist kindly offered me a late check out

proximity to the airport, it was very clean , staff is super friendly & breakfast was very good.

the breakfast was freshly made everyday with typical items

breakfast is quite varied

the breakfast was amazing, fresh fruit, hot food and delicious bread and yogurt, and the fresh juice

area close to the airport, parking.

i was a bit afraid to leave my room, but luckily they had room service so i didn t have to

room service is offered

room service was cheap but literally had nothing, there were sketchy noises outside our room all

room service was excellent and the cleaning was well done

secondly, room service is provided every day

parking service is good

the wifi was slow

the lighting in the room could be better, the wifi is almost useless and the walls and door are very thin, you can hear everything

huge plus is available private parking

no wifi