nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service breakfast room is messy and not clean but coffee is ok

room service , not even water in the room , elevator not working my room was in 4 floor dirty hall

the room service was not available unless requested

pool, room, location

people

no service- 3 nights no room service- no change of towels - no garbage removal - shower broken - manager indifferent to

no room service even it was requested several times.

is no proper room service, no soap, no body lotion, nothing

parking

very friendly staff, pool is small but still useable

room service food was terrible...had to return it all

ordered room service it was prompt and the food was very good

room service menus weren t valid any longer. very poor and limited choices for dining.

pool on the inside

wish that there was a way to inform guests that the pool was out of commission

the room was lovely. the bed was comfy. i did room service for breakfast. it was perfect!

they gave us a cookie at checkin. they have many amenities. and room service.

the pool closed at 10pm. nd room service finished at 11

our room service orders got messed up a few times but nothing that was a really big deal.

excellent room service

directory was missing several pages for room service menu

excellent hotel, very nice room service, cleanliness, everything at an excellent level.

ladies who took care of the room service were fabulous

when i first checked in, the new rules, especially regarding room service, were not well explained and limited staff did not help

room service, the room it self

to relax, i put the do not disturb sign on the door, and room service did not knock

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

nice lobby & good fitness room.

great restaurant and bar as

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

had room service for breakfast

the parking, the beds, the location

the bar is cozy and the bartender is wonderful

the ability to do room service on line did not work limited channels on the tv to watch

room service was a bit pricey, but the food was really good

very large room with a very comfortable bed. excellent staff and room service.

the food is good. the first night i was there they did not habe any room service available.

very clean ,showers are wonderful room service is swift ,food was good

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

extremely helpful staff, good room service menu

their gym and pool were closed due to covid

was maintenance work on carpark which was disruptive to parking

parking: i waited 40 minutes for a parking spot on arrival

a few more breakfast options would have been nice

their pool is a decent size and our kids had a blast

the pool was clean and the kids had a blast

their pool is a decent size and our kids had a blast

plenty of free parking

no room service

balcony, large tv, safe, good room service.

our room from the front desk, we had to drive around back there seemed to be minimal staffing--no room service, restaurant closed on

coming in the room even though i asked no room service

room service did not service our room, breakfast was good but very expensive

i had to walk over to main lobby and pick up water bottles and snacks because there is no room service

our only criticism would be the detail to which the room service attended

the restaurant/room service was overpriced

no room service and dining was limited menu needed handicapped parking near room

no room service for breakfast, television would turn off at will.

room service skipped our room we had to call for clean towels

quiet! starbucks. room service. small bar and restaurant onsite.

great room service

limited room service

we ordered room service for breakfast and

internet-wifi is adequate but in this day and age, below par

the to go breakfast was filled with things that everyone would enjoy

free breakfast & fresh coffee get the room with the view you will not be

free continental breakfast was good and only $5

the free breakfast and coffee were also much appreciated

real amenities, no ice, room service was limited

room service website was broken, tv had no way to watch netflix, and the staff were unprofessional

did not do room service and you had to request it

building in a beautiful location, excellent spa treatments, good restaurant - and even an outdoor pool

spa was closed

room service staff didn t recognize that we are four in the room even we informed them several

old school customer service of an employee taking your bags from the car to your room and the room

no room service after 10pm no good for late arrivals ..no lunch available during week

room service was very helpful

it was a good value and the room service meals were excellent.

machine he said he wasn't sure if the vending machine was working also i ordered a coke with my room service it was so bad i couldn't drink it

breakfast room service - no privacy in bathroom as all the doors and part of the walls are sliding doors - no

and if you dont want to leave the room you dont have to everything you want you can order on room service

rooms are clean, room service and breakfast are also really good

loved the restaurant food though, so good and filling and offers room service

check in was fast. room was clean and bed very comfortable. room service food was really good.

the room service was fast food affordable great value price for the weekend

love the staff!! very accommodating. the room service is amazingly fast and delicious!!

clean rooms room service was great checking in was fast

initially gave me a room that wasn t cleaned

wifi not working room heat not working

hotel i have stayed in, wifi didn't work, room half renovated and a stream formed across the bathroom when i had a

there is a free wifi, microwave in the room, which is reay comvinean

the bed was very comfortable. room service was great. the hotel very nice

room service didn t work

room service was way overpriced for the types of food available, no food or stores nearby, our room

food is good, plus the room service is pretty quick

location, the lack of room service, the price of the food which did not match the quality at all, but we had to have it

no room service

room service

room service staff , cleaners couldn't communicate in english, cleaners should work along with

no staff, no room service

no room service, no pool, no place to sit to hang out, only the room and no food

it's very clean, even parking lot is clear of any rubbish

bathroom was to small the parking lot was to small and the front desk clerk was not very

location; size of room. ample parking