room service menus weren t valid any longer. very poor and limited choices for dining.

ordered room service it was prompt and the food was very good

room service food was terrible...had to return it all

our child hugely enjoyed the swimming pool

nothing. well, if the breakfast bar was open

bed was very comfortable and any room service or needs we had were met quickly

only thing that wasn't great was the room service, the food wasn't that great but the prices were reasonable as far as room service goes

our room service orders got messed up a few times but nothing that was a really big deal.

the pool closed at 10pm. nd room service finished at 11

excellent room service

no service- 3 nights no room service- no change of towels - no garbage removal - shower broken - manager indifferent to

no room service even it was requested several times.

is no proper room service, no soap, no body lotion, nothing

getting in and out of parking lot but location was good

hard to get in and out of hotel parking lot due to traffic congestion.

room service , not even water in the room , elevator not working my room was in 4 floor dirty hall

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service breakfast room is messy and not clean but coffee is ok

the room service was not available unless requested

breakfast was great

had no pool no gym under construction and no vending machines no breakfast very dirty tv didn't work i am very

had room service for breakfast

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

wedding took up the whole lobby and entire to the pool area

the parking, the beds, the location

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

the fitness room looked really nice, and the onsite laundry was an added bonus

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

nice lobby & good fitness room.

room service was a bit slow and we couldn t order food to our room but that was literally the

room service was excellent and delivered fast

room service was very attentive

i would love room service for breakfast

the room service never answered the phone and there is no

room service, the room it self

stunning lobby and nice bar restaurant and room service on

clean, comfortable, great room service.... pet friendly!! will be staying there again for sure!!

excellent hotel, very nice room service, cleanliness, everything at an excellent level.

service at front desk and room service were excellent.

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

extremely helpful staff, good room service menu

their gym and pool were closed due to covid

was maintenance work on carpark which was disruptive to parking

parking: i waited 40 minutes for a parking spot on arrival

a few more breakfast options would have been nice

their pool is a decent size and our kids had a blast

the pool was clean and the kids had a blast

their pool is a decent size and our kids had a blast

plenty of free parking

no room service

balcony, large tv, safe, good room service.

our room from the front desk, we had to drive around back there seemed to be minimal staffing--no room service, restaurant closed on

coming in the room even though i asked no room service

room service did not service our room, breakfast was good but very expensive

i had to walk over to main lobby and pick up water bottles and snacks because there is no room service

our only criticism would be the detail to which the room service attended

the restaurant/room service was overpriced

no room service and dining was limited menu needed handicapped parking near room

no room service for breakfast, television would turn off at will.

room service skipped our room we had to call for clean towels

quiet! starbucks. room service. small bar and restaurant onsite.

great room service

limited room service

we ordered room service for breakfast and

room service was very helpful

old school customer service of an employee taking your bags from the car to your room and the room

room service staff didn t recognize that we are four in the room even we informed them several

no room service after 10pm no good for late arrivals ..no lunch available during week

it was a good value and the room service meals were excellent.

machine he said he wasn't sure if the vending machine was working also i ordered a coke with my room service it was so bad i couldn't drink it

loved the restaurant food though, so good and filling and offers room service

rooms are clean, room service and breakfast are also really good

would have enjoyed free breakfast room service

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

was no room service due to covid-19, but that is not the hotels fault

there is no room service during the day/night or full service menu during midday

due to covid-19 there was no room service, but staff was on call if you needed anything like extra sheets and towels

couldn't have room service

had some difficulty ordering from room service, especially from the city pizza restaurant

i loved room service

clean rooms room service was great checking in was fast

check in was fast. room was clean and bed very comfortable. room service food was really good.

the room service was fast food affordable great value price for the weekend

love the staff!! very accommodating. the room service is amazingly fast and delicious!!

parking, very professional staff and great room service

to have an in-house restaurant and room service although i didn't use either, maybe next time

for the price, one would expect room service, however there wasn t for the entire 4 day stay.

room service was fast and the food was good but there were many added fees

room service was

know that s covid related but other hotels have it), had to get a new tv remote

no water bottles, no pool, no room service , no one cleaned the rooms.

food is good, plus the room service is pretty quick

room service was great

the bed was very comfortable. room service was great. the hotel very nice

free breakfast & fresh coffee get the room with the view you will not be

internet-wifi is adequate but in this day and age, below par

wifi available

the location and the view. the easy access to the freeway. the cable and wifi services.

breakfast was very great

did not do room service and you had to request it

real amenities, no ice, room service was limited

room service website was broken, tv had no way to watch netflix, and the staff were unprofessional

to spa from outside wasn t spa like

there is a restaurant and small bar on the first floor

clean room service

my family didn t seem to mind but it bothered me and i asked for room service to clean the room the next day while we were out

i informed room service and the bottle never got refilled

breakfast not included garbage under bed some room service absence

liked everything abt the stay except when we requested things from room service we didn t get them

room service staff , cleaners couldn't communicate in english, cleaners should work along with

no room service

no room service, no pool, no place to sit to hang out, only the room and no food

room service

no staff, no room service

room service was good

room service was ok, breakfast was very good

bed sheets had small holes in them, even after room service changed the sheets

room service looked good as well

the person responsible for room service kept it tidy up to our expectations