extremely helpful staff, good room service menu

nobody cleaned room service for over 24 hours. someone left a mess outside and nobody cleaned it

right off the highway and i love the free electric car charging station in the parking lot

i like the amenities of the indoor pool , gym & sports bar.

gym facility was great to have

the heated pool and fitness area

the location was perfect. the room was clean and the morning breakfast was a plus.

indoor pool was closed

very hard to get into the parking lot coming off the highway i drove by it several

breakfast was very good, great variety

stunning lobby and nice bar restaurant and room service on

when i first checked in, the new rules, especially regarding room service, were not well explained and limited staff did not help

directory was missing several pages for room service menu

excellent hotel, very nice room service, cleanliness, everything at an excellent level.

there was no room service and little food choose at hotel

to relax, i put the do not disturb sign on the door, and room service did not knock

and in nearby rooms were fully audible in our room) bland, sterile decor in common areas lobby bar closes by

enjoyed u added a resturant & bar on property & room had a refrigerator which u do not often get

great restaurant and bar as

the fitness room looked really nice, and the onsite laundry was an added bonus

nice sized room, beds comfortable room rate is too high for condition of grounds or lack of room service breakfast room is messy and not clean but coffee is ok

room service , not even water in the room , elevator not working my room was in 4 floor dirty hall

the room service was not available unless requested

kids running around and yelling at midnight

many things so called breakfast was a box with chocolate muffins in plastic and kids’ juice

no service- 3 nights no room service- no change of towels - no garbage removal - shower broken - manager indifferent to

is no proper room service, no soap, no body lotion, nothing

no room service even it was requested several times.

we got the last parking spot in the lot

breakfast wasn't that good

room service menus weren t valid any longer. very poor and limited choices for dining.

ordered room service it was prompt and the food was very good

room service food was terrible...had to return it all

nothing. well, if the breakfast bar was open

pool only on the inside

the pool closed at 10pm. nd room service finished at 11

coke the first night and sour cream the

no room service

our room service orders got messed up a few times but nothing that was a really big deal.

i highly recommend the santa fe burger from room service or the restaurant

room service associate waking me up late at night to ask if i needed a wine bottle cork implement

had room service for breakfast

sleep well because air conditioning was so loud turing on and off- no room service - no breakfast to purchase

the bar is cozy and the bartender is wonderful

comfortable bed, renovated bathroom, hot shower, friendly staff, large facilities

very clean and great room service, staff was great in responding in a timely fashion

when you have kids that's kind of frustrating

the gym was very very small

clean, nice breakfast, and pet friendly

hotel was clean, neat, and very nice. parking, the checkin/checkout process, and all was easy.

the room service never answered the phone and there is no

room service was excellent and delivered fast

the ability to do room service on line did not work limited channels on the tv to watch

very large room with a very comfortable bed. excellent staff and room service.

room service was very attentive

clean rooms room service was great checking in was fast

i loved room service

throom towels in floor, bed wasn t made, old room service trays, etc)

room service were always available if we needed anything

initially gave me a room that wasn t cleaned

the cops are just lurking around harassing people around the parking lot

parking is alright

parking!

no room service after 10pm no good for late arrivals ..no lunch available during week

room service staff didn t recognize that we are four in the room even we informed them several

room service was very helpful

it was a good value and the room service meals were excellent.

old school customer service of an employee taking your bags from the car to your room and the room

more food options after hours like room service on the weekend 24 hours

no room service

we are in a pandemic so a lot of the services weren t available like housekeeping and room service but that s not there fault

was a wonderful hotel from the warm cookies at check in, to great room service

charged someone else breakfast room service to my room in error

there is a free wifi, microwave in the room, which is reay comvinean

wifi not working room heat not working

hotel i have stayed in, wifi didn't work, room half renovated and a stream formed across the bathroom when i had a

room service staff , cleaners couldn't communicate in english, cleaners should work along with

no room service, no pool, no place to sit to hang out, only the room and no food

no room service

no staff, no room service

room service

room service didn t work

don t think of utilizing the pool, restaurant, gym, room service, or any other advertised program

room service was great

able to order movies, no room service

breakfast was good no room service no water bottles .

there is a restaurant in the hotel and it has room service till 10 pm which was super convenient

unusually good breakfast, with made to order eggs. exceptionally well outfitted gym.

desk staff were exceptional, friendly, breakfast was good, restaurant and bar were great- staff there were exceptional in customer service

from the immaculate renovations to the customized, cooked on-demand omelet breakfast, everything was clean and nice

location on 46 and sharing a parking lot with a strip mall was a little hard to reach

room service was good

room service was ok, breakfast was very good

the person responsible for room service kept it tidy up to our expectations

room service looked good as well

bed sheets had small holes in them, even after room service changed the sheets

would have enjoyed free breakfast room service

room service which in reality was a takeaway that was simply inedible - absolute disgrace the room

room service is great the room actually gets cleaned very well

and if you dont want to leave the room you dont have to everything you want you can order on room service

loved the restaurant food though, so good and filling and offers room service

staff, dscipline,pool

restaurant room service

excellent food with room service

prices for room service were really high

think i may have gotten sick from the room service or the free breakfast

th their comfortable beds and free breakfast) and the calandra's full service restaurant & bar was a perfect combination, as we dined

room service

room had great air conditioning;the hotels in room guide mapped the room service, available transportation, and multiple services/hours

had been travelling all day and decided on room service

nice spacious rooms, daily room service and great staff...

the room service was great

the to go breakfast was filled with things that everyone would enjoy

they gave us an early check in that had a great view of the hudson 5

view, friendly staff, grab 'n go complimentary breakfast 5:30;on, 24 hrs business center

wifi was good and they gave you a piece of paper with all the info and password.

view. breakfast.

room service website was broken, tv had no way to watch netflix, and the staff were unprofessional

did not do room service and you had to request it

real amenities, no ice, room service was limited

everything was good parking is always an issue but understandable

was pricey and they do not have any options for a snack / bar food when having a few drinks

liked everything abt the stay except when we requested things from room service we didn t get them

room service wasn t done in our bedroom

clean room service

breakfast not included garbage under bed some room service absence

room service never came by to clean the rooms during our 3 day stay either