room service was great and worth the price

the restaurant & room service

staff was great, room was clean, restaurant/bar/room service was good as well.

bottle opener), once i used in room

pillows were sooo soft and comfortable and the room service option was great; even though we did end up eating out

room service was awesome!!

pay for room service, just buy your own food, it was way too expensive to be that

i enjoyed the room service. dinner was good. the location was convenient.

weren't offered a kitchen menu upon check in and the doubletree alsips website is

i also ordered room service

shuttle service to airport didn't operate on a consistent schedule

fenced area with airport shuttle. grounds were nice.

the pool is so cold that my kids quickly turned blue & seemed at risk of hypothermia

clean and comfortable place with hot breakfast served with various types of foodies

the pull out bed the kids slept i. was horrible. the mattress was lumpy and very uncomfortable.

the room was large and spacious, the tv was working. it was quiet, there was free parking.

it had decent parking

breakfast was ample ,the pool hours great

breakfast is

door heated pool),the bed very comfy

the staff was very nice the facility was very clean and the kids love the pool

nice breakfast options

the room service was excellent. i enjoyed my trip.

look, friendly and helpful staff, proximity to airport with frequent shuttle service

fitness center was small but efficient

was close to the midway airport, had a shuttle that would get me there in time for my

just for the guy to change my room just for the tv in the other room to be broken too there were kids running through the hallways screaming the pool despite them having the restrictions on the

did not provide water for drinking . channel guide for tv ir number for room service

elevator was confusing/card didn't always work for floor room service every other day

no room service.

that i hadto ask for towels and that they didn t have room service

room service and bar hours need to be extended.

the manager was rude about the parking on the property

wifi was poor it had a weak signal and disconnected often

their wifi wasn't strong enough to connect to the tv.had to use my mobile hotspot

staff was excellent , very good wifi and lot of restaurants nearby

free parking

location was good, close to the airport. i had room service and it arrived in time and relict.

having the sports bar on the premises was convenient.

i liked the large rooms, comfy beds, excellent service and top gym.

pool area was relaxing-would have loved a hot tub

all the staff was amazing and the pool was also clean

room service was fast

the hotel was not offering room service or daily cleaning at this time

llway carpet bunched down the aisle, rooms/tv old), no room service at all including cleaning, towels, anything

property was pretty old/run down

located in midway hotel complex, safe, clean, good breakfast, minute to costco, walmart etc.

just the no room service !

covid 19 shut down, no room service, no dining breakfast ud83dude12 no discount ud83dude22

good room service, complementary airport shuttle, and complementary breakfast

also you could hear room service talking in the hall outside our room about the other rooms and stuff people have left

noisey guest , no room service

no parking because most of it all blocked by construction dumpsters and vehicles

parking close to your room

the wondering of random people near the parking lot

no room service provided/ the room was never cleaned

the fact that room service was not available

roomy, nice bathroom, room service, glass glasses.

location, cleanliness & the bar downstairs.

super convenient to midway airport, with a shuttle to and from the airport

never ordered room service because again never picked up

no room service.

for bare minimum, no amenities such as mini bar, room service, cotton swaps etc

we attempted to get dinner via room service and were told we couldn't do to short staffing

we ordered room service for breakfast which was very good

never got room service the whole 4 days.

slightly outdated and the room service came once during our 3 night stay.

people not wearing masks staff is horrible room service is bad internet does not work

there s no room service

though i asked the receptionist at the front desk to not have anyone in my room didn t need any room

could of had better breakfast for the money we paid

- the breakfast buffet was very limited and food was lukewarm

breakfast a bit limited. restaurant food was fantastic

breakfast

breakfast okay. location excellent.

the room was clean and they don't have room service the nearby connie's pizza fills in with great pizza

room service was quite expensive

room service did not change the sheets while our entire stay and sheets were not ironed ,also the

room service didn't want to give us an extra chair. however not all rooms were booked

out $30+ for a 12 inch pizza), and a few of the facilities that

ry old and un comfortable)

no room service during 5 days stay, no lift, everything is very run down

the beds were small quite old material was available in room. no room service

the room service was good though

the website says they have, but do not: a safe, room service, 24 hr front desk, and toiletries

no food available for room service

was no room service and the deposit was too much they don t clean the room reasoning the covid-19 wich

the breakfast was fresh hot, areas clean and most my son enjoy his birthday by the pool

location, swimming pool, laundry, and gym facilities

i believe there may have been a rooftop bar, wasn t told by the front desk if it was open

service for example there was no room service to replace towel or coffee or shampoo

room service closed at 10 pm

breakfast was appalling and lack of room service as well

smell in the room and corridors, room service not great, rude staff at breakfast,

room service hospitality staff behaviour no one was polite next time i will not recommend to anyone

an in-house restaurant, for room service, needs a hot tub or sona

and i believe it was more expensive due to the marathon, parking was not included, there was no room service, the room/bathroom was not cleaned on any of the days we stayed and the tv in the room

was kind of disappointed with the room service

room service

didn t receive a single bit of room service as every time we came back to the hotel the towels weren't replaced and not even the

besides this, the cost of room service and in-room movies was outrageous

no room service available

no room service.

no room service

charge for room service and food only available from the deli downstairs

room service

issue w/the room service order, but the hotel is new; still training staff so it is to be expected

room service call indicated they were not able to include fries with their burger, only kettle

room service breakfast in take out boxes and a bag was impersonal

call order room service breakfast was never answered after 20+ rings.

dirty diapers and kids running around hallway

was located closely to horseshoe casino and staff was very friendly and helpful

proximity to the event and plenty of parking space

good parking and the staff were helpful

wifi was terrible

room was clean and quiet with a well equipped kitchen

it was clean and had a good amount of space in the room. loved the mini kitchen.

the website it says a heated pool however the water in the pool was cold but the room was warm

kitchen

the staff were very polite. rooms was clean and the breakfast was awesome.

1 person thought she heard 'room service'

i had a good hamburger from room service comfortable bed and quiet

room service was great

unfortunately because of all this coronavirus we're unable to get room service

why charge a room service charge fee plus 20% gratuity. i found that to be excessive.