the pool at the back is a nice peaceful place to chill out

the location is excellent, close to the beach, and with reserved parking

wifi was not great in certain areas of the property and especially in our room

wifi

big selection for breakfast, easy parking on site

can give a 10 to this hotel because it's a 3 star's hotel so the small luxurious details such has room service they don't provide, but however they give you a standard mini bar filled with beer,

there also is no info about room service, laundry service, restaurants, etc

no kleenex, no room service

no room service.

no room service or help with luggage available.

we had 2 beds and a bunk bed the kids

not recommended for young kids to walk to village tbh

kids loved the play kitchen and garden

kids liked the piano most. its really hard to tell well about the place.

in the lobby/common room there was a kids area with games and paintings which made my daughter enjoy every moment and for us to eat

calm, huge parking lot, nice balconies, fast internet, good breakfast

calm, huge parking lot, nice balconies, fast internet, good breakfast

room service food was less than mediocre and there are no other restaurants within walking distance

and apartments, half board, lots of pools, indoor heated pool, playground, kids club, kids menu, room service

plastic layer between mattress and bedsheets, room service food was average (better to eat in town)

buffet food for breakfast and dinner was average as were the room service choices

no room service and extremely expensive bar food

drain not working (did advise but not fixed), deck door latch not working, beds are a bit hard, room service very late in day, the construction a bit

balcony room service was good

no one answered for the room service other than this everything was good

only then did we find that room service was available

room service was attentive and friendly

stopped in the middle of checking us in to deal with a telephone request from another client for room service

there is no room service from eight at night

was poor, we had to carry our bags room service menu didn't include any hot dish and it was very poor in terms of offer the room

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

room service was good

breakfast with a good variety, friendly staff, good location in walking distance of several

let us check in early great host during our stay accommodated my wife’s celiac disease at breakfast

i had to take a work call and the wifi was great

everything ! especially the breakfast ! the homebaked cakes ! everything is awesome !

breakfast was delicious-especially tartswe thoroughly enjoyed our stay

room is clean enough with room service

room service was done every day (not absolutely perfect, but they tried)

i didn't use), a mug, toiletries (towels, toilet paper, soap, shampoo included) and free wifi

the staff are very kind and wifi is good

good wifi

room; great breakfast; overall building & grounds delightful; excellent pool & sunbed area; secure & accessible

enough parking facilities on premises

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

the infinity pool was really amazing

the breakfast was of a good quality and the staff were very attentive

it is true that there is no parking on the property, but you can drive to the front, and then the owners will give you options

kids loved the google lights and speakers. comfortable round bed.

parking was a bit challenging, but that seems to be common everywhere in sintra

parking opposite very handy but you have to reverse up the steep hill and stop the traffic but

parking was too tricky for us to try (up a steep side street where other cars were parked and it

a lady who was knitting in a room, was quite unfriendly at our requests to purchase items at the bar at night

the staff was very friendly, the breakfast was amazing and endless, and there was ample on-site parking -- very rare in sintra

it has its own parking in the yard (be careful with bigger car when entering the yard), and if you want to hike to

excellent garden with pool and also a football field

nice location. very nice staff. good breakfast. lovely old fashioned room.

it is a hike into the central part of town which would not have been an issue with older kids except for the heat wave in early august

chick oasis within easy walking distance of the palaces of sintra with plenty of free parking in the public car park opposite the property

apartment, good shower, good but small kitchen area, two outside sitting areas

be aware of the market every 2nd and 4th sunday of each month that occupies the parking area in front if the villas

also plenty of parking and a perfect place to stay if you want to visit pena palace

to the limitation of covid was not possible to use the restaurants and we had to ask for room service

service is on top, both at lobby,room service and restaurant, especially breakfast.

room service food was mediocre.

we ordered a pot of tea for two through room service and received cups and saucers, two teabags and milk

the best are the ladies for room service as well as the golf club

room service wasn’t fantastic and made me feel we didn’t get great value for money

good sized room. linen and room service good

3/ we mentioned via booking that we r just married couple, what the hotel room service do as a compliment in that occasion… right - again nothing

we ordered room service on our second night and that was a disaster

everything was perfect, the staff are very nice, the room service was great, the pools both indoor and outdoor were amazing and there are electric car

room service not available from midnight to 3

also room service thought we were leaving a day earlier so the communication was not great

the hotel as we knew there was only 1 iron and didn't want to risk it on the day quite slow with room service and at the pool bars but staff were friendly tea and coffee facilities would be good

very friendly staff and room service

were good but was expecting a little bit more; i believe the kids slide in the swimming pool should have some kinda of protection because my kid almost had an

restaurant and room service food quality wasn't very good.

full a few times with corporate events so we didn't / could eat there in the evening, albeit room service was good

a room service) was a very good standard

the room service was lovely and better quality in our opinion than the restaurant

room service was expensive for pretty average food

a small thing but it became frustrating when the glasses we got each day were then cleared by room service

dialogue during an evening walk was unpleasant -20+eur price for simple cold hamburger as a room service is too

to golf course, good green fee price for hotel guests, small but good spa area cons: slow/late room service

ly came after 3-4pm), not enough storage space in rooms, driving range relatively

breakfast was amazing

although there was room service there was no bar, it would have been nice to be able to get an alcoholic drink

secondly, i called reception and asked for extra coffee, and was told they do not provide room service

room service 10 as well.

no room service and very little amenities available at the hotel

restaurants (and casino) are at the distance of a pleasant walk

breakfast was very ok and the cleanliness and room service of our upgraded room was very good

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

another day the room service completely forgot to change towels, shampoo bottles, take the trash bag and clean the

each night only 7-8 ice cubes are available and no room service

room , good room service , nice accommodating staff especially the man receptionist i think his name was

private parking made it even better

drinks from the bar were great as well

from the moment we arrived and we were welcomed at the door by jorge, who took us to the bar area for a welcome drink and check-in, until we left and the receptionist accompanied us to the

breakfast was perfect and the pool services too

all small gym and not huge pool but who cares

and the room service was a little below the standard

breakfast buffet, dinner buffet, and room service were all very good

great food, including an excellent room service 24h/day

i would have a small complaint on the room service

room service was excellent and very timely

pm) or if i should look for an alternative: i was told he could ask for room service until 12pm

e room service which is something you can receive due to no evening meal service

the staff was amazing, room service was excellent, the breakfast was excellent and my special regards to inna who managed

dinner upon arrival

lastly a minor thing, the room service menu selection is very small, only pizza, lasagna etc

room service was unacceptable - little choice and some items from the menu were not available

ternoon).

hotel doesn't offer drink/food service in the pool area, you have to order room service to your room

great room service and food

eaning) often late

room service and waiting staff need more training as they regularly got our orders wrong

pool, extravagant lobby, very good breakfast, great concierge, very good room service, the food was amazing and there s service all 24/7

d the trolley

excellent room service, delicious food and fresh swimming pool as drinking water.

furniture, room service entered the room while i was in it twice without knocking door, reception refused to

location, breakfast, good room service and good value for price.

of english was problematic especially with room service

reception and room service staff were very helpful and polite

was not secured, this wrinkled during the night and caused a bit of discomfort, unfortunately the room service did not flatten this out, and i had to repeat this process every day

since kids are not allowed the pool is a very calm environment

when we asked about such food we were told about the room service menu but on checking, it was the same menu

not much action in restaurant why we chose room service

the hotel also has a restaurant with quick room service

room service is good and food as well, just

pool and the restaurant were restrictive, where there was a smaller service for breakfast and no room service or minibar items

limited room service option for breakfast

i didn't expect a 5 euros charge for room service and i would prefer a later check-out time.

and the breakfast room service, would be good if we were informed when we requested it that it's the traditional

no hot pot or coffee in the room. no room service till 8 am

room service was fast and efficient

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the personalised book sign i received because i had a book on the bedside table, very

staff were fabulous and the breakfast was the best i ve ever had in a hotel

the service was exceptional from the people at the front desk to the wait staff at breakfast.

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great restaurant

and the gm is also visible - we had a beautifully appointed room with access to a small roof top pool - again all very stylish with great attention to detail

staff and very considerate in every department: reception, room service, dining room, facilities

not able to get hot drinks at night, without paying the room service charge.

the first night we called ahead to make sure room service was still open

full on night of arrival no room service available and no recommendations for somewhere to eat a little disappointing when you

2) there is no room service and at times that's a bad thing, especially when you need to replenish your drinking

the room service menu should be improved beyond simple sandwiches

nice gesture by room service to slip a friendly note under the door after indicating

should be tea and coffee facilities in the room and the room service menu could be more extensive

the daily room service could be better, like sometimes the room left with no towels at all or the bins not

the restaurant staff and room service staff were most friendly and professional so we had a very pleasant stay

beds were not comfortable at all, however room service managed to provide a solution but still the beds need better mattresses

the room service staff

the staff were incredibly gracious and attentive, especially miguel, from room service

room service was not good at all

the room service was appalling, hubby tried 5 times to get service

also i ordered room service food was not the greatest salty and meat was tough to chew

having a room service charge for a coffee pod

room was quite nice; our room service was not the best -- cleaning was poor

location, view, free parking

perfect breakfast perfect pool amazing view incredible management of the house spirit of the house advising beach close to

wifi ok

helpful hosts (thank you) comfortable bedroom with use of lounge and kitchen when we wanted very nice swimming pool and sunbathing area great (+) there is also a big kitchen that you can use whenever you want (+) and a fully equipped kitchen (+) there is a good kitchen if you want to cook, which we did one of our nights (-) also, the walls are quite thin, so you might hear people talking downstairs in thee living room/ kitchen (-) use of kitchen but never any milk for coffee

there were plenty of space and a nice pool area

clean and quite big water pool

is an amazing place, a foundation that cares for kids, one gets a chance to play or talk to them

property grounds plenty of space for the kids to run around and play

use the refectory for dining but the breakfast was very good, don't be put off by any bad comments of being a guest within a educational

breakfast in the morning

the facility caters for local kids with special needs or are disadvantaged

breakfast is great! and i love the room service and their 'prego no bolo do caco' pure heaven

great room service and breakfast

excellent food and room service at reasonable prices

24 hours room service

fast room service

friendly personnel at reception, room service and restaurant staff

child, really well maintained, swimming pool, spa, shops, restaurants, super close to the beach, room service, that little extra touch the staff made it all more comfortable

there are however also items which let the hotel down such as: dated appearence; expensive room service; stained carpetting (too many dust mites), a mini-bar price list with an empty

great location, good breakfast, helpful staff, great room service.

to ask for room service sometimes breakfast could be a little better can't use the minibar at your room, not

slight downside during our stay was that the restaurant and bar was closed, but had nice breakfast in the palace cafe 100 metres away

very good breakfast

parking is extensive and convenient

the breakfast was probably the best hotel breakfasts from a hotel in a long time

breakfast was top notch. staff was friendly and room was very elegant

room service took quite some time .. longer than 30 mins

room service is ok

room service even the receptionist said so

room service was superb and the food was divine

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service food quality is below standards wouldn't recommend unless totally no other