when i call to room service the staff was extremely rude. despite this everything was ok.

bed extremely comfortable. quick room service and food was delicious.

large room. nice toiletries. great room service and food.

room service is excellent

room service pizza was not very goid

incredible level of cleaning , staff was all the time very sweet and helpful, room service food was delicious and quick, housekeeping staff were absolutely incredible and super

i ordered room service and it was promptly delivered and was hot

stay and loved the room, the staff was fantastic with excellent customer service skills and the room service both trips was exceptional, not to mention the food was delicious too

loved the spa, room service and friendly staff!

great room service and staff welcoming and attentive

staff was friendly and super helpful, room service was affordable and the food was delicious.

the option for room service was nice

room service charge 20 euro - be aware

as was the room service fee

room service was also very reasonably priced

room service food temperature and quality

was inviting, clean and the beds were really comfortable, the staff were very pleasant and the room service was very good

well equipped room with good view and great room service

good food in the restaurant and for room service

room service was quick

room service was good

there is no microwave in room and too high service charge for room service.

the food ordered with the room service was served cold

room service - food was not hot. deliverer wasn’t friendly.

one tiny thing that made me a little be embarrassed was that room service girl tried to enter the

no coffee/kettle facilities unfortunately and no room service at all

is no room service, and only a coffee shop (other than the restaurant used for breakfast)

coffee shop never opened , unable to get a cup of coffee, no room service

no mini bar,no room service

telephone in the room was not working so room service or asking anything at the reception was out of the question

room service and noise for areoplans in my room.

is very organised, room service contains free drinks, coffee

room service ordered arrived 90m late

fast room service ud83dude0a

room service meals were relatively cheaper

room service...

website is misleading - no airport shuttle, no room service, 5 food items on their menu available but it's pre-packaged meal they just heat in the

great room service

not given enough information about room service

says that they have room service and a bar with a menu and when i arrived they told me there’s no food available on

i wish they had a restaurant open all the time or a larger menu offer for the room service

no restaurant or 24/7 room service. menu selections very limited.

covid pandemic caused the room service to function only until the early afternoon and bar to be close

there's no restaurant or room service

near the metro and train station large window with access to fresh air room service for food as i’m quarantined large park across the street to walk outside with my

bathroom was extremely dated, had such a bad smell & sloppy room service and cleanliness

on monday 16 sept i rang room service at midday to be told that they were on a lunch break and to call back for service

the room was big and clean the room service was fast

and the last 2 days i stayed there i didn’t have room service, when i came back at the end of the day the room wasn’t clean

fast room service

the lady in the breakfast kitchen was very kind to offer a tray full of goodies to take as a room service

there is daily housekeeping, fast wifi and an amazing breakfast spread

size of the room. excellent breakfast. late check out.

very good wifi, comfortable bed and clean room

delicious breakfast,great wifi ,the balcony was nice too.

we used the room service and the toasts were king-size, quite good for the price

not too noisy from outside, very helpful staff, very good room service

room service but with many options to choose from and delicious and fresh

breakfast is good, the room we got was very big and with a new tv the room service is good and

was no menu in the room for room service or info book next to the phone to show the number to call for reception or other

room service is not responsive

it seemed as though room service was run by another company

room service prices are extremely expensive for a three star hotel

they don’t even give room service

noises all the night, wash room get flooded as soon take shower and it doesn’t dry up until room service come and clean next day

good room service for dinner

had asked for ice to be sent to our room from room service

they have late room service

was difficult to use, found it hard to call for room service had to use an app

good airport hotel with spa, room service, etc c

room service, took over an hour for 2 omelettes and chips to arrive (and only after we called

very pleased with customer service and hospitality received from reception to cleaning ladies to room service

room service breakfast had good options

there are 2 saunas dry and steam, room service and bootle of water daily

are comfy, room size is adequate ,location is near public buses, cleanliness and super room service

room service was efficient and the food was good

good dining options, prompt room service, friendly staff, nice big lobby, great location

continous room charges for room service.

the hotel is clean and comfortable. room service is very good, specially the breakfast.

the room service food was just ok

the coffee/cappucinno for room service was bad

great customer service and breakfast menu. outstanding room service!

also the fact that there was no room service was very

machine in suite but no tea facilities so had to get tea via room service

was no bar or room service available

the room service was good and customer services were very helpful

guest service were very helpful room service were very trustworthy, i forgot my

also, it took far too long to get ice from room service & the mini fridge wasn t cool enough to have a cold drink

food was amazing (breakfast, room service and restaurants)

cheese platter on room service menu.

room service

a bar and also room service food is available

easy and fast checking in and out room service was great, easy to order, fast and very tasty food overall a great

there isn’t a restaurant in the hotel to have diner at. there is only room service.

the room service staff is also very

room service very efficient - lots of staff at the reception to support whenever needed - room was

dinner at the restaurant was delicious as was room service breakfast

staff was friendly and always there to help :) excelent room service, food was great

but they have room service for that and the fridge in the room is well stocked

than room service, no way to get just a cup of coffee or tea in the morning

cleanliness and room service was not satisfactory

scrambled eggs were chalky and inedible - limited room service

for free into an executive room, with some delicious sweets waiting for me, amenieties, free room service, late checkout at 5pm instead of 12pm and got a discount for the next time i stay in

pillows room service - really bad food, also poor customer service on fixing the issue pool- closed for

was offered, and accepted, room service

room service options and food were poor.

room service menu was very limited

the room service was always spot on, excellent drinks, cocktails and food a minimum requirement

the staff are lovely and helpful - we ordered room service every morning for breakfast

check-in and room service on time

check in and meant that we missed out on many opportunities to enjoy amenities like the spa and room service due to missing links and qr codes

room service was really good

- no room service

ordered room service... not great food.

room service after 10:30 o'clock is just a sandwich

closed all food facilitates, but the hotel did arrange room service to the door to avoid contact - which was

ordered room service a 2 or 3 times

i dont like is the room service, because no one clean the room, and the excuse is the covid19

- no children's menus - poor indoors kids play area: only a bucket of kapla - poor room service

ordered room service and it took over 45 minutes - continental should have been faster than this

couple room , me girl and i was so satisfied, we stayed there for 3 nights and every day we had a room service witch they maintained the room so clean , for the price i had to pay the quality was

very nice location, clean and good kitchen.

door/key systems could be a challenge for some travelers as you do need access to wifi for links etc

there was a fridge in the shared kitchen that was great for storing some food and drinks

regal old building, nice bathrooms, nice to have a kitchen, right next to the metro station

location near to museum near to metro near to shopping mall clean modern easy travel to airport room service good

they also provided a great room service and a gluten-free breakfast every morning

nice hotel with many services (room service, mini-bar, shuttles, etc

room service was alright but the increased prices of the menu plus the service charge felt

everything was excelent, staff, facilities, room size, wifi connectivity.

didn’t like the charge for room service

room service and cleaning

staff and breakfast was amazing except room service, i ordered 2 carbonara for room service and staff informed me that 20-25 waiting time

hotel was nice and clean room service was clean pool and top deck nice atmosphere

bad room service

very helpful staff, good prices for the room service. very comfortable beds.

in addition, the room service was very good

helped me make the call from the reception and did not charge me for the attempted calls :-) room service - is not available during the day

i was working from the room - didnt have any problems with wifi

friendly and helpful staff nice buffet breakfast modern room.

room service very helpfull

perhaps adding a vending machine or a 24 hour room service would have been a nice plus

excellent room service, the bathroom was spotless clean every day

hotel, beautiful room with daily room service and bottled water

great breakfast and the hotel bar is unmatched

room service forgot to leave shampoo and shower gel had to ask myself for them

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

there is no room service (to eat food at night) there is no bar and alcohol drinks

water pressure and shower. sumeya (?) a room service worker was kind and professional.

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but there

room service was very poor

clean but somewhat small room shops and cafes and services including laundromat close by luggage room service

bathroom is very clean, room service is perfect

though we did not find a way to signal room service not to clean the room

location,room service, breakfast room.

from the room itself there wasn’t much else offered, no room service or bar menu yet

food from kitchen for room service was not high quality

- when you call the room service either they are not answering or they don’t facilitate our demands

i called the room service, and just after i received 1 body towel (not for hands and for food after shower)

room exceeded expectations, mini fridge, smart tv, comfy beds, room service and bar if you wanted

room service (towel change twice forgotten, tv not connected) can be improved.

room service was always on time, polite and quick

it was also great that room service is available

room service food was terrible but i was exhausted and just wanted to sleep, the comfort of the

to order room service

room service was quick and friendly, even though i ordered food quite late

glass of wine and room service were very reasonable

room service didn’t deliver! go out instead; plenty of choice in area.

room service is fast, staff are nice

not all food on the room service menu was available when we tried to order

have ordered room service twice and both of the times food looked like it was warmed up in a microwave

the room service was fast and the food very good

i had to call room service which never had anyone answer the telephone

we ordered room service as we had arrived too late for a meal in the restaurant and it was

i also thought the room service was very expensive + the €5 service charge

helpful staff from the desk information, to breakfasts and dinner plus the room service

staff and room service

also we called for room service around 6pm but was told the kitchen was closed despite saying in the book in the room

room service is a bit expensive but good quality and delicious

lovely staff and the room service is top class

the location is great and very good value for money. room service was included in stay.

wifi wasn’t stable

bathroom easy access with electronic code and lift tea pot and tea are provided cups are clean wifi works well 6-7 euro uber to

lift did not go to last floor hopefully being fixed and wifi intermittent.

the corner are nice place for breakfast overall nice and clean place new and good working ac wifi

we opted for room service and were so glad we did — the restaurant team were superb

room service food was unfortunately really under par (surprise as breakfast was great) - i had the

50 euro for room service

slow service (taking dirty plates away), unreliable room service (e

room service/cleaning

room service, towels very changed daily even we didnt leave them on the floor

the room service food was also terrible

also, if you use room service just an advice - check if you got what you ordered while the delivery guy is still

no mini frigobar no room service no great food option had to call uber eats

we ordered room service the first night and it took over 2 hours to arrive

one young member of staff doing the bar,kitchen,and room service,not really what a 4 star hotel should be providing

was nice and clean and in a very good location bed was sooo comfortable and room service was

temperature control, plenty of lighting options, room service, cozy bed

position, room service, cleanliness, coffe, juices

room service understood just basic english

the food we've ordered in the room service wasn't good, so not at the level of the hotel.

overnight room service menu could be expanded

restaurant was closed and nobody informed us at time of booking extremely limited f&b menu and room

the service was excellent - from the front desk staff, to the room service staff to the breakfast staff

the reception and the room service

we ordered room service as we arrived late and the service was very quick

there was no direct connection to room service

we had towels being forgotten during the room service

they will charge you €6 to get food ordered on room service to your room

the room service forgot to leave a bottle of water sometimes

i had room service a couple of times (lasagne bolognaise), and it was delicious

the quality of the room service food could be improved

room service even though it was advertised

room service is good

and its 24hours room service food

room size, room service, staff, cleanness, location

flight arrived late and by the time i got into the room the room service had closed 10 minutes before

at the hotel was exceptional, beginning with the staff at check in, to the dining room service, to the bar service, to housekeeping, to check out

the restaurant was just ok, a little dated and the food option for room service was just ok

the restaurant and room service were closed when we arrived at 22h40

staff was really nice over breakfast, at reception, at the bar and for room service as well.

so the room service of the hotel stole it so the hotel is not safe

moreover, nothing mentioned in the room service was available in terms of food

the only thing i have problems was with the decor of the rooms a bit old but very clin room service available, but walking distance to timesquare,broadway and a time square metro takes

cleopatra the room service girl is excellent, the only nice room service staff i saw in the hotel

the room service food was of a good standard

friendly and professional staff, clean comfy room, good room service

room service did a great job maintaining well the room

there was no room service at 11ish and when i called for a few bits (that should have been in the room) they

had a misunderstanding when ordered from the room service

room service cleaned daily, changed bedding and towels

room was perfectly clean, equipped with fresh water fulfilled everyday by room service

window overlook other people's apartment and hanging laundry

quiet hotel, good gym, nice neighborhood

the initial greeting from the staff at check in to the room, breakfast, lounge area, location it was all brilliant

the staff members were awesome! the facilities clean and an excellent room service.

got room service, delicious and good service

they also have 24hr room service if your checking in late like we did

the waiting it take up to an hour when you request for a room service

great hotel, great location and excellent room service food.

there was no room service during the day, but it was displayed in the room. the tv didnt work.

alongside the bed which was a hasle, breakfast was nice with bacon and sausages, do not order room service from the menu kept in the room, apparently some other company is responsible for room

the room service was incredibly expensive, but there are great coffee shops and restaurants all around

the room service could've stay open at least until midnight.

room service forgot to add towels once and water twice.

did not take the breakfast, but the room service was on time and the room itself was incredible

- room service did not replace dirty towels or dirty teacups for some reason

supply of tea snd coffee. no milk in the room. always had to ask room service for milk.

of room service menu options was not great, the cleaning staff are not very understanding as they

points - bathroom was a little small, room service didn't provide goods we ordered nor did they seem to ever recieve the order

room service was not great, not the staff, which were always very friendly and helpful

room service food was excellent

the breakfast, lunch and room service was amazing

ditto no room service

also so pleasant, including the individual that brought our food to our room, when we ordered room service

station nice restaurants around, and el corte ingles just 10mns walking distance friendly staff, room service

room was near elevator and was noisy. room service food was just ok.

room service and food at the bar was a bit disappointing, both in selection and quality

very comfortable bed, very good room service

good breakfast. clean rooms and undisturbing room service. superb location.

the bathroom smelled like smoke. room service didn’t answer the phone

location and parking immaculately clean well designed rooms good room service

room service was a bit disjointed one of the mornings.

really impressed room service was excellent wifi was excellent room was spotlessly clean and beautiful

the room service was excellent and the food was amazing

at the end of our stay, the hotel provided us with complimentary room service breakfast

room service was spot on

noise from airplanes in some rooms, limited room service menu

room service and restaurant for breakfast was really top as well

the room service fee is a little bit much when you want just some glasses or cutlery

room service could be improved in terms of attention to detail

lastly we booked because there was mention of a hotel restaurant and room service on booking

hotel's facilites included room service and a rooftop bar - which the front desk staff said is open until 10pm (and it is also

not a big deal, room service are not supposed to wear plastic hats, they don't work in the kitchen

were great, food was very nice too, we got room service ud83dude0b, clean , spacious room , all was very well presented and most importantly

i needed to ask for some room service and i had to go down to do it

- especially the bathrooms - do need updating, but the place was spotlessly clean, with daily room service

nice breakfast staff willing to help with

excellent breakfast and breakfast area both inside and outside

was very helpful location was good price benefit ratio is ok complimentary breakfast as an extra

staff were helpful and attentive, breakfast was made to order and delicious, pool and room amenities fantastic

the breakfast included was also fantastic and a large range of food that leaves you walking out

amazing breakfast with specialty coffee

indoor pool could benefit from further design and maybe adding pump systems that allow swimming in such

i loved the overall decor except the weird face paints that seems a spa advertisement in the lobby

room service very cold, heating was not working poor breakfast expensive on the main road, couldn't

was there for three days, and it was an unpleasant surprise to find out that the room service did not clean the room at all on the second day

strong sewage smell on the first floor - the room service missed toilet paper and towels on day 2 ( we passed 2 night) - parking is secure but

service was terrible, no coffee or tea, no phone, no room service, no porter to help with luggage, no extra bedding

the room service was very good and always cleaned our room perfectly, even if we liked to leave late in