to golf course, good green fee price for hotel guests, small but good spa area cons: slow/late room service

ly came after 3-4pm), not enough storage space in rooms, driving range relatively

dialogue during an evening walk was unpleasant -20+eur price for simple cold hamburger as a room service is too

a small thing but it became frustrating when the glasses we got each day were then cleared by room service

pool area was busy but never felt crowded

room service was expensive for pretty average food

full a few times with corporate events so we didn't / could eat there in the evening, albeit room service was good

a room service) was a very good standard

size suite, evening turn down, bed was really comfortable, food from the main restaurant

restaurant and room service food quality wasn't very good.

room service is good and food as well, just

when we asked about such food we were told about the room service menu but on checking, it was the same menu

the hotel also has a restaurant with quick room service

the delicious breakfast and excellent room service

and room service was all finished at 10pm which is a bit early

telephones of the room service were not working, staff was very unhelpful

room service very quick

ternoon).

no bathtub in some of the rooms, and room service

eaning) often late

didn't like the food i ordered through room service, thought it was inappropriate to open bottle of wine before it arrived

limited room service option for breakfast

staff were friendly and welcoming. very clean and good room service

i didn't expect a 5 euros charge for room service and i would prefer a later check-out time.

no hot pot or coffee in the room. no room service till 8 am

same applies for the room service and reception staff

the room service was very good

leaning and 24hr service )

breakfast buffet, dinner buffet, and room service were all very good

i would have a small complaint on the room service

breakfast was perfect and the pool services too

lovely, tranquil pool area and no problem getting a sun lounger

the staff were great, the room was great, the facilities were great

i also worked whilst here and i could get wifi everywhere (even by the pool

the pool is quiet and less busy than the beach if you prefer

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the personalised book sign i received because i had a book on the bedside table, very

the breakfast is excellent. the staff are very helpful.

staff seemed nice but were unable to fix key issues like plumbing, tv & wifi

ich is

price of the drinks at the bar

although there was room service there was no bar, it would have been nice to be able to get an alcoholic drink

room service 10 as well.

no room service and very little amenities available at the hotel

secondly, i called reception and asked for extra coffee, and was told they do not provide room service

is a good 3 star hotel iwith swimming pool

the first night we called ahead to make sure room service was still open

the lack of a bar or room service to get a drink was an inconvenience.

full on night of arrival no room service available and no recommendations for somewhere to eat a little disappointing when you

room service is a little slow, and a pool facilities are a little far from everybody

staff and very considerate in every department: reception, room service, dining room, facilities

the room service knocked on the door and tried to enter already before 9am while we were still

room service impeccable

the room service was very slow

very helpful staff! my only comment is room service could have been better.

but in entire room there were no number were mentioned for reception, house keeping neither for room service, again i went to find the house keeping staff who directed me to reception, i came to

bar staff's attitude/ room service team when we asked for a bucket of ice for the room

room service was not good at all

the restaurant staff and room service staff were most friendly and professional so we had a very pleasant stay

room service food poor, cold chips and chewy sandwiches

beds were not comfortable at all, however room service managed to provide a solution but still the beds need better mattresses

breakfast was very ok and the cleanliness and room service of our upgraded room was very good

each night only 7-8 ice cubes are available and no room service

another day the room service completely forgot to change towels, shampoo bottles, take the trash bag and clean the

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

room , good room service , nice accommodating staff especially the man receptionist i think his name was

the room service was appalling, hubby tried 5 times to get service

having a room service charge for a coffee pod

room was quite nice; our room service was not the best -- cleaning was poor

also i ordered room service food was not the greatest salty and meat was tough to chew

location cannot be beat; parking is free and very easy; the staff are friendly and helpful and there is still a certain

the best are the ladies for room service as well as the golf club

room service food was mediocre.

service is on top, both at lobby,room service and restaurant, especially breakfast.

to the limitation of covid was not possible to use the restaurants and we had to ask for room service

because of this we lost a dinner reservation and had to call in room service which was of terrible value for money and had a cold soup

d the trolley

room service and waiting staff need more training as they regularly got our orders wrong

), no daily complimentary water in the room so we ordered one with room service which took over an hour for them to deliver and we had to follow-up multiple times

room service after 11pm

excellent room service, delicious food and fresh swimming pool as drinking water.

reception and room service staff were very helpful and polite

location, breakfast, good room service and good value for price.

was not secured, this wrinkled during the night and caused a bit of discomfort, unfortunately the room service did not flatten this out, and i had to repeat this process every day

of english was problematic especially with room service

i felt that there should have been bathrobes and slippers provided because it was a spa hotel

lastly a minor thing, the room service menu selection is very small, only pizza, lasagna etc

e room service which is something you can receive due to no evening meal service

the staff was amazing, room service was excellent, the breakfast was excellent and my special regards to inna who managed

pm) or if i should look for an alternative: i was told he could ask for room service until 12pm

dinner upon arrival

calm, huge parking lot, nice balconies, fast internet, good breakfast

calm, huge parking lot, nice balconies, fast internet, good breakfast

nice breakfast, clean and cosy rooms, free parking and good wifi

no vegetables at breakfast, wifi slow, pics different from the reality

in the lobby/common room there was a kids area with games and paintings which made my daughter enjoy every moment and for us to eat

we had 2 beds and a bunk bed the kids

kids loved the play kitchen and garden

room service

we ordered room service on our second night and that was a disaster

3/ we mentioned via booking that we r just married couple, what the hotel room service do as a compliment in that occasion… right - again nothing

good sized room. linen and room service good

room service wasn’t fantastic and made me feel we didn’t get great value for money

not only you have a decent stay but in the same time you are helping the kids program

very comfortable and clean room, good breakfast, excellent location, great value for money

close to the main street, so sometimes quiet loud * kids can be loud (if that is a problem for

this is a good place for family with kids

it is made and lead by a foundation, so all the money they earn are spent on less fortunate kids education, food and holidays

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

there is no room service from eight at night

was poor, we had to carry our bags room service menu didn't include any hot dish and it was very poor in terms of offer the room

stopped in the middle of checking us in to deal with a telephone request from another client for room service

room service was good

the wifi was in and out, and slow.

breakfast with a good variety, friendly staff, good location in walking distance of several

wifi

nearby bar locals were a bit noisy but did in no way spoil our stay

there is a bar with outdoor seating in the neighborhood that stays open until 1200 or 0100, so if you leave

room service was delightful and the beds were super

drain not working (did advise but not fixed), deck door latch not working, beds are a bit hard, room service very late in day, the construction a bit

tried to order room service breakfast one day and it seemed like they don’t really offer it despite advertising

room service was very reasonably priced and the view in the breakfast room was amazing

balcony room service was good

pool table, dining, living room, sitting room with piano

kids loved the google lights and speakers. comfortable round bed.

centuries old mountain paths have become snaking 1 way roads with little parking

parking was too tricky for us to try (up a steep side street where other cars were parked and it

it is true that there is no parking on the property, but you can drive to the front, and then the owners will give you options

parking mid-day was a challenge.

great place for a family with kids, with very spacious and well-equipped rooms, a good location and superb hosts

it was not so bad for my kids and i but my husband had difficulty sleeping with the heat and woke up during the night to

only thing i did not like was that the kitchen light and fan were not separate to turn on and off

also plenty of parking and a perfect place to stay if you want to visit pena palace

room is very comfortable, breakfast rich and versatile

the pool was a very good size and set in a beautiful large garden

nice location. very nice staff. good breakfast. lovely old fashioned room.

that the hotel can do about it but the parking entrance is extremely narrow and the lane leading to it at a very sharp angle to the busy

excellent garden with pool and also a football field

was not clear how to use the room service, no info what number to call

was missing more option of food at the restaurant and room service

can give a 10 to this hotel because it's a 3 star's hotel so the small luxurious details such has room service they don't provide, but however they give you a standard mini bar filled with beer,

no room service.

no room service which is puzzling for a hotel of this caliber

room service was done every day (not absolutely perfect, but they tried)

room is clean enough with room service

wifi didn't work (even though we had a password) , it wasn't crucial for us as we stayed just for

the wifi was great the first night but seemed to have stopped working later on the weekend

wifi and tv was not working on the day i was there

there was a good breakfast spread each day (although the hot food was never very warm

the infinity pool was really amazing

overall building & grounds delightful; excellent pool & sunbed area; secure & accessible car parking; good

the breakfast was one of the best i had so far in portugal, and i traveled for three weeks so far

we enjoyed swimming pool a lot

if we could have had breakfast a bit earlier that would have been nice for our original plans, but in the end, even that

private parking onsite

backside terrace overlooking the pool

swimming pool on the street side

the wifi would not reach when i sat outside on our balcony.

there are however also items which let the hotel down such as: dated appearence; expensive room service; stained carpetting (too many dust mites), a mini-bar price list with an empty

breakfast a joke for the money they charged. called room service no answer

to ask for room service sometimes breakfast could be a little better can't use the minibar at your room, not

the food menus were kept up to date and the room service was prompt

was closed apart from room service, everyone did an exceptional job during difficult times and the room service was

any staff to cover bar or serve drinks and room service

and apartments, half board, lots of pools, indoor heated pool, playground, kids club, kids menu, room service

buffet food for breakfast and dinner was average as were the room service choices

plastic layer between mattress and bedsheets, room service food was average (better to eat in town)

could not get hold of room service

24 hours room service

bed and room service

room service and food excellent with plenty of choice

excellent food and room service at reasonable prices

great room service and breakfast

also, there is free parking right to your apartment door

very friendly staff in reception and breakfast nice pool l bear the sea and

is an exlent position for the beaches, the breakfast was very satisfying and delicious

the swimming pool is gorgeous - just for guests

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking space like an apartment

no room service menu, although room service was supposedly limited to the very limited bar options

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service food quality is below standards wouldn't recommend unless totally no other

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

room service is ok

room service even the receptionist said so

prefer to have an iron and electric kettle in the room instead of calling to room service every time when i want to drink hot tea or to iron

the staff is friendly and room service outstanding

menu options for room service expensive with small

there didn't seem to be a lot of staff so room service or any special requests could be slow at times

room service complicated and no restaurant by the pool

proximity to the beach, breakfast, comfort, ocean view, room service.

the view overlooking the sea and pool are both stunning, we had a sea view from our room which was a lovely

), good tasty breakfast, pool with the views, nice staff

litle worn out, but spacy, parking, good breakfast, lovelly landscape to tagus mouth

was lovely, the location, the swimming pool, the breakfast, the room with a lovely balcony, and the food

large parking lot, free

breakfast is top notch

easy parking, spacious room, good eggs at breakfast.

very good breakfast

very friendly and helpfull, breakfast very good, everything fresh and the cakes were amazing

we ordered breakfast in the bedroom and got room service for all the meals

good breakfast

the rooms are large and comfortable. there is free parking.

breakfast was amazing, tasty and with many options to choose from

good breakfast

the hotel rooms were clean and the room service was also good

excellent room service . reception and breakfast all friendly staff

wifi connection needs improvement, especially in speed.

second, they could send you a bar code for parking if you requested and that manage the parking allocation for guests

very good breakfast, great variety ud83dude0b

room service staff missed flannels and hand towels and had to be reminded

room service charged you around 12 dollars or so to bring the food to your room

need a long way to go. staff needs training. terrible room service strange layout in some rooms.

the food at breakfast and in the restaurant at dinner was excellent and even the room service was of a high standard

food situation seemed to take a long time, my room service was comped due to it taking an hour after ordering and then not being able to get what