great parking

very good breakfast

excellent staff and breakfast

very friendly and helpfull, breakfast very good, everything fresh and the cakes were amazing

and the hotel itself was very comfortable and clean with friendly staff and a wonderful breakfast

room service was superb and the food was divine

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

room service is ok

room service even the receptionist said so

room service took quite some time .. longer than 30 mins

excellent food and room service at reasonable prices

fast room service

bed and room service

room service and food excellent with plenty of choice

24 hours room service

proximity to the beach, breakfast, comfort, ocean view, room service.

clean, nice, pool, beautiful views, close to train

free parking

the flies in the swimming pool lounges were annoying! :)

the staff were extremely helpful. lovely room. wifi not great. but would go again

room service menu distance from centre by road/taxi (but good for train)

room service food was terrible

the staff is friendly and room service outstanding

no coffee or tea in the room ( only room

room service complicated and no restaurant by the pool

excellent room service . reception and breakfast all friendly staff

the hotel rooms were clean and the room service was also good

the bar man did not know how to serve

outdated rooms uncomfortable bed bar only had 4 glasses so could not even serve out whole group a

the shower pressure and the wifi connection in the room.

water, had to change rooms 3 times due to the intense paint smell, on first night a group of 15 kids screaming and rapping till 12 pm

a nice restaurante with friendly staff and a great pool.

the longest swimming pool i have seen

the swimming pool is gorgeous - just for guests

ybe an oversight) but decent free breakfast buffet, spacious room with loft if you brought kids, private parking space like an apartment

room service staff missed flannels and hand towels and had to be reminded

no blindées si light enters room at 6am. no room service.

the food at breakfast and in the restaurant at dinner was excellent and even the room service was of a high standard

one night we decided to order room service only to be told they did not have on the menu what we were ordering, when the menu was

food situation seemed to take a long time, my room service was comped due to it taking an hour after ordering and then not being able to get what

breakfast very nice but classic, some foodie specials can give some extra value (chakchuca, chai,

modern, comfortable, very clean, delicious breakfast, exceptional views and wonderful staff

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

beautiful indoor pool and spa facilities

spa was too busy to take new request.

breakfast, bed, room service

free parking outside the hotel was a boost as well

best breakfast in town, excellent location, great staff

coffee at breakfast could have been hotter

inadequate off-street parking and the toilet flushing mechanism needed repair

room service use very old produce, i was worried about the quality of the food

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable purée served piping hot

perfect room service

fantastic gym

highly recommended! clean, modern, comfy. breakfast - top.

breakfast a joke for the money they charged. called room service no answer

child, really well maintained, swimming pool, spa, shops, restaurants, super close to the beach, room service, that little extra touch the staff made it all more comfortable

there are however also items which let the hotel down such as: dated appearence; expensive room service; stained carpetting (too many dust mites), a mini-bar price list with an empty

great location, good breakfast, helpful staff, great room service.

to ask for room service sometimes breakfast could be a little better can't use the minibar at your room, not

everything was perfect, the staff are very nice, the room service was great, the pools both indoor and outdoor were amazing and there are electric car

3/ we mentioned via booking that we r just married couple, what the hotel room service do as a compliment in that occasion… right - again nothing

room service wasn’t fantastic and made me feel we didn’t get great value for money

great room service, fast and decently priced

we did however use room service three nights,and it was very good and reasonably priced,the adjacent golf club also

i requested a bottle of wine from room service and it never came, i requested 3 times

aldo, room service could not provide me with european adaptor for my phone charger cable for seven nights

was too cold when we called room service some one came and checked ac but it was not helpful we were freezing all 5 night of

wonderful room service (a bit expensive

replaced when cleaning and on ordering bottles of water to the room we were charged 8 euro for room service

i had to walk into the business area to a cafe to have wifi to get an uber

you arrived right downtown to explore - without traffic or more expensive parking

parking at the ferry is easy and reasonably prices - 6 for the day

poolview and cityview rooms were not nice the poolview room had no wifi or hot water bathroom in poolview was small, narrow and old these bottom rooms should not

it would be nice to have chairs that fit its level of quality - relaxation music around swimming pool could go along way to improve the atmosphere and ambiance - make it easy to order from

great value for the money. breakfast hit the spot perfectly

use the refectory for dining but the breakfast was very good, don't be put off by any bad comments of being a guest within a educational

breakfast is a little confusing and unfortunately at 9:30 was empty therefore the options available

the facility caters for local kids with special needs or are disadvantaged

this is a good place for family with kids

cost of the room service in terms of food orders from the restaurants on property are by no means in keeping

not charged dly room service

food quality was low and expensive and i didn’t like that i had to pay fees for the room service to deliver my food to my room

room service

they did not leave enough water to the rooms and when i asked to bring from room service once, they replied that they have only sparkling

we ordered breakfast in the bedroom and got room service for all the meals

location, pool, parking

good breakfast

the breakfast was amaizing, the hotel is verg close to the beach, the pool is good (not big but not ridiculously small so fine for me) the room was clean and personel (+) nice swimming pool area and restaurant (-)pool was too cold. almost felt refrigerated. (+) grounds are well kept and the pool looked inviting (+)the rooms were nice and clean. the outdoor pool area was amazing for group activities. (+) the pool was quite small but nice and clean (-)surrounding area limited restaurant options pool was smaller than expected beds weren't as comfy as we'd hoped so didn't get as much rest as we (+)clean, close to the beach, had a pool (+)very peaceful place with nature, beach and swimming pool all together (-) the swimming pool is closed from 7pm

breakfast was amazing, tasty and with many options to choose from

restaurant and breakfast are very good and reasonably priced

breakfast was basic not too many choices

very new, modern and super clean. great breakfast!

the food is delicious, breakfast, snacks and evening meals are all memorable

the breakfast was amazing and the room was so comfortable

room service

the room was comfortable & quiet, room service & restaurant was very good.

yes and excellent room service

the room service is very poor

room service and good food

food was amazing (breakfast, room service and restaurants)

cheese platter on room service menu.

exceptional staff, room service was great and the pool was very good.

super comfy thick mattress, rich breakfast, beautiful and intimate spa, great views of lisbon, in-room service selection, just awesome stay

also, it took far too long to get ice from room service & the mini fridge wasn t cool enough to have a cold drink

pillows room service - really bad food, also poor customer service on fixing the issue pool- closed for

was offered, and accepted, room service

staff was not at the level off 4 stars hotel and room service orders was very poor

scrambled eggs were chalky and inedible - limited room service

i loved the room service of breakfast for free it’s an amazing option

room service, delicious food, great and helpful staff, including offering help with receipts after

good food in the restaurant and for room service

the reception staff the room service the restaurants and the facilities are all clean and comfortable

room service was quick

upgrade to my executive room and the room service the breakfast fast the room was very big and spacious my wife and son loved so

room service after 10:30 o'clock is just a sandwich

room service was really good

ordered room service... not great food.

check in and meant that we missed out on many opportunities to enjoy amenities like the spa and room service due to missing links and qr codes

they brought some portugal sweets for welcome and the room service was very kind

we got room service one day, food was not great

ordered room service and it took over 45 minutes - continental should have been faster than this

closed all food facilitates, but the hotel did arrange room service to the door to avoid contact - which was

asked manager behind reception how much breakfast in room (room service) would be, he said €5 each, when it arrived we were charged €16 each

the breakfast and room service was so affordable .

good buffet breakfast with fresh and varied options

varied breakfast with good hot options and fresh products

breakfast could have been improved

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

room, attentive staff, and a diverse breakfast including hot selections

dinner at the restaurant was delicious as was room service breakfast

room service every day

the room service was excellent as well

but they have room service for that and the fridge in the room is well stocked

there were no in-room amenities for making coffee or tea, so i had to rely on room service, which delivered a lukewarm, half-filled pot of coffee

the room service rate is a bit too much, in my opinion

of had room service menu in room and should of had which numbers to press for front desk this was missing

room service facilities were good

room service was good value and excellent food and wine

and the room service will deliver it

there is no functioning restaurant, there is no room service

to constantly go to reception to ask them for to get the room service to leave coffee every day & then to leave soap etc

pm) or if i should look for an alternative: i was told he could ask for room service until 12pm

dinner upon arrival

e room service which is something you can receive due to no evening meal service

we ordered room service in the middle of the night and we got delicious toasts

swimming pool and rooms are great

although maybe when it is a little warmer to take advantage of the pool

swimming pool breakfast could get more improvement but it fine i was stomach six all day

breakfast with products from their farm

supply of tea snd coffee. no milk in the room. always had to ask room service for milk.

- room service did not replace dirty towels or dirty teacups for some reason

did not take the breakfast, but the room service was on time and the room itself was incredible

points - bathroom was a little small, room service didn't provide goods we ordered nor did they seem to ever recieve the order

of room service menu options was not great, the cleaning staff are not very understanding as they

room service is a disaster.

the room service once i figured out how to order.

very few vegetarian options regarding room service.

room service meals were relatively cheaper

room service was very poor, had to call atleast three times to room service for water as the

the lady in the breakfast kitchen was very kind to offer a tray full of goodies to take as a room service

auchan supermarket close, quiet despite planes directly overhead, more than sufficient breakfast, very clean

excellent breakfast, wifi, aircon.

excellent breakfast starting at 7 am

staff, they packed us breakfast to go cause we had to check out early

was perfect: the breakfast, the pool, the room service

room service was excellent when you were too tired to go out

the room service and breakfast was great and the beds were soft

room service was fast and fabulous

was extraordinarily good: from room service to housekeeping

service is on top, both at lobby,room service and restaurant, especially breakfast.

we ordered a pot of tea for two through room service and received cups and saucers, two teabags and milk

10 euro room service fee is a little greedy on top of the prices

room service food was mediocre.

to the limitation of covid was not possible to use the restaurants and we had to ask for room service

the staff weren’t that great and made a face when i asked about room service timings

noise from airplanes in some rooms, limited room service menu

a little comment to rafael from the reception who was very kind and professional as well as the room service staff who were incredible

one evening we ordered room service, which was extremely satisfying and of top restaurant quality (and relatively cheap)

the room service fee is a little bit much when you want just some glasses or cutlery

room service and waiting staff need more training as they regularly got our orders wrong

), no daily complimentary water in the room so we ordered one with room service which took over an hour for them to deliver and we had to follow-up multiple times

furniture, room service entered the room while i was in it twice without knocking door, reception refused to

excellent room service, delicious food and fresh swimming pool as drinking water.

customer service and responsiveness. quick room service. helpful staff.

accessible parking, incredible hosts, fantastic breakfast and daily travel planning advise

we appreciated the kitchen facilities since we had to leave early for the airport and we were able to still have an

our kids loved exploring the small garden/pond as well

it is a hike into the central part of town which would not have been an issue with older kids except for the heat wave in early august

be aware of the market every 2nd and 4th sunday of each month that occupies the parking area in front if the villas

i loved the shower, room service was superb

i’d like a larger variety of menu items offered for room service delivery

the room service is really good

bed and pillows were very soft, would prefer it if they were firm room service had few choices though prices were good the location was good, but i still think epic

room service,

reception and room service staff were very helpful and polite

location, breakfast, good room service and good value for price.

was not secured, this wrinkled during the night and caused a bit of discomfort, unfortunately the room service did not flatten this out, and i had to repeat this process every day

of english was problematic especially with room service

hotel is very close to the beach and to the casino

excellent from front desk to kitchen to room service

the bar and restaurant staff were very attentive and the cocktails were amazing

the best poached eggs for breakfast on the most delicate of homemade breads

breakfast was great

some reason they charged me 25 euros for the mini bar despite me not using it

and the room service was also great and didn't took too long

the room service due to the covid had an additional charge of 5 euros which i find a little excessive

i ordered room service twice

hotel feels like a labyrinth; the room service almost never answers and we have to call the reception

telephone for room service never answered

staff was very helpful and the breakfast and dinner offerings were great

gorgeous rooms, very friendly and helpful staff, nice breakfast

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

the staff are fantastic, loved the bar and service

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

each night only 7-8 ice cubes are available and no room service

breakfast was very ok and the cleanliness and room service of our upgraded room was very good

another day the room service completely forgot to change towels, shampoo bottles, take the trash bag and clean the

room , good room service , nice accommodating staff especially the man receptionist i think his name was

the best equipped gym in any 5 star hotel that we’ve stayed at with a rooftop running track, offering wonderful

concierge, reception, restaurants, to housekeeping, laundry, we really had been in touch with great and helpful people

bar food round the pool was very expensive

lovely hotel. luxurious and comfortable with good staff. good breakfast.

the breakfast

although there was room service there was no bar, it would have been nice to be able to get an alcoholic drink

secondly, i called reception and asked for extra coffee, and was told they do not provide room service

no room service and very little amenities available at the hotel

room service 10 as well.

the property was lovely and the pool was amazing!

they tend to forget daily room service

no room service either

reception was impressive and receptionist were very friendly room service staff kept our rooms tidy

the breakfast was good and the room service was very good.

liked the prompt room service , quietness, staff very good and breakfast good variety

booked this hotel since they had listed that the hotel had room service but when we called to order food we were told that all things on the menu were not

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm when in reality it closed at 12

room service was closed before the time; mini bar was empty; toilet paper was poor; toilet

com listing says, the hotel’s restaurant is permanently closed so there is no room service available

room service was good most nights and the outside space was also nice.

ordered room service and i hate to say this but one of the worst caesar salads and then burgers i’ve ever

the staff on reception and, in particular in the bar/room service were very helpful

room service could have been better

buffet was the only disappointment, too big a space, food wasn't great also room service charges

good location tasty breakfasts, good room service; comfortable rooms and bed

they were very welcoming of our family with 2 young kids

nice location. very nice staff. good breakfast. lovely old fashioned room.

we had a bit of misunderstanding about laundry, that personnel resolved well

that the hotel can do about it but the parking entrance is extremely narrow and the lane leading to it at a very sharp angle to the busy

play area for kids

the location is great and very good value for money. room service was included in stay.

wifi was excellent - house keeping was excellent; room cleaned & daily fresh towels reception desk

wifi connection doesn’t work after midnight

i was on the second floor of the hotel and wifi was very weak. the showerhead holder was broken.

wifi very weak. ac not working

the room service menu has inly few choices and they are not flexible to prepare a simple

room service (cheap-frozen food) staff doesnt speak good english.

we were charged $7 per room service visit but wasn’t made aware of this x

stylish room (junior suite), excellent room service, fabulous breakfast, excellent customer care

the room service was only available between 11pm and 8am which i thought was a little weird.

they also provided a great room service and a gluten-free breakfast every morning

location near to museum near to metro near to shopping mall clean modern easy travel to airport room service good

nice hotel with many services (room service, mini-bar, shuttles, etc

room service was alright but the increased prices of the menu plus the service charge felt

breakfast, cleanliness, shower, complimentary treat, free wifi