clean and quite big water pool

wifi ok

low wifi

another thing to be aware of: wifi is not the strongest, so if you need to work remotely, rather pack your own data

helpful hosts (thank you) comfortable bedroom with use of lounge and kitchen when we wanted very nice swimming pool and sunbathing area great (+) there is also a big kitchen that you can use whenever you want (+) and a fully equipped kitchen (+) there is a good kitchen if you want to cook, which we did one of our nights (-) also, the walls are quite thin, so you might hear people talking downstairs in thee living room/ kitchen (-) use of kitchen but never any milk for coffee

room service not available from midnight to 3

also room service thought we were leaving a day earlier so the communication was not great

very friendly staff and room service

the hotel as we knew there was only 1 iron and didn't want to risk it on the day quite slow with room service and at the pool bars but staff were friendly tea and coffee facilities would be good

champagne at breakfast was a nice

room service is available at a very reasonable rate with a quick delivery

we order room service and we were expecting better quality for the price.

thing i was missing is a kettle in the room - they have room service but from 10am, and i wake up at 6am

the cost of room service just for coffee is outrageous

to the indoor pool, they even have an outside pool with oceanview and seawater as well as a pool bar open til late at night

quietness, the service , amazing view, very complete breakfast and dinner, the pool, the sea waves made an amazing environment and sleep time

it would have been nice if the bar had some food. i couldn't wait until 7:30 for dinner.

the breakfast is ok and the bar has a very nice terrace which is perfect to see the sunset

at arrival i was refused wifi password and i could see it

gym is

no room service and extremely expensive bar food

plastic layer between mattress and bedsheets, room service food was average (better to eat in town)

and apartments, half board, lots of pools, indoor heated pool, playground, kids club, kids menu, room service

could not get hold of room service

room service

wish the breakfast had been available before 9 am for the day we drove to the city of sintra

would not recommend it for families with small kids as it's right next to the rocks

if we could have had breakfast a bit earlier that would have been nice for our original plans, but in the end, even that

the pool at the back is a nice peaceful place to chill out

private parking onsite

lovely large rooms and swimming pool was welcome.

the pool was also nice and overall our stay was pleasant

generous room sizes lovely pool area close to the centre of town.

nice pool to relax, and pretty decent breakfast

the pool.

cold food and pastries, we had breakfast on our balcony on a couple of occasions and also had room service at night

was missing more option of food at the restaurant and room service

the lack of room service was made up by the bar downstairs ensuring that tea was able to be brought up on trays

was not clear how to use the room service, no info what number to call

no room service which is puzzling for a hotel of this caliber

the breakfast was of a good quality and the staff were very attentive

big plus with available parking and electric car charging capabilities

the breakfast was great, the pool was long for swimming and the people were super frindle

the breakfast was one of the best i had so far in portugal, and i traveled for three weeks so far

chap serving at breakfast whose name i didn't catch also excellent and accommodated requests well and accurately

kids loved the play kitchen and garden

not recommended for young kids to walk to village tbh

in the lobby/common room there was a kids area with games and paintings which made my daughter enjoy every moment and for us to eat

kids liked the piano most. its really hard to tell well about the place.

nice breakfast, clean and cosy rooms, free parking and good wifi

calm, huge parking lot, nice balconies, fast internet, good breakfast

calm, huge parking lot, nice balconies, fast internet, good breakfast

room service was done every day (not absolutely perfect, but they tried)

room is clean enough with room service

the wifi did not work very good in the room

i didn't use), a mug, toiletries (towels, toilet paper, soap, shampoo included) and free wifi

the wifi was great the first night but seemed to have stopped working later on the weekend

could be difficult to find a good parking spot since the restaurant is quite busy.

the breakfast was excellent, continental with several other options

breakfast was very good.

great value for family of five staying here. spacious location, good parking

very clean and comfortable, plus a great breakfast

drain not working (did advise but not fixed), deck door latch not working, beds are a bit hard, room service very late in day, the construction a bit

only then did we find that room service was available

room service was very reasonably priced and the view in the breakfast room was amazing

no one answered for the room service other than this everything was good

balcony room service was good

breakfast was fresh and varied — yogurt, fruit, eggs, ham, tea, and coffee

everything ! especially the breakfast ! the homebaked cakes ! everything is awesome !

is a bar across the road which made for a lot of noise until 2:30 am on saturday night (sunday

only couple of things to keep in mind (which did not bother me much during my stay): - the wifi and connection on the top floor aren't great (but i think it's already being dealt with, so it

wifi worked great for a quick work call and we were able to back up a backlog of travel photos

stopped in the middle of checking us in to deal with a telephone request from another client for room service

was poor, we had to carry our bags room service menu didn't include any hot dish and it was very poor in terms of offer the room

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

room service was good

there is no room service from eight at night

kids loved the google lights and speakers. comfortable round bed.

it is true that there is no parking on the property, but you can drive to the front, and then the owners will give you options

parking opposite very handy but you have to reverse up the steep hill and stop the traffic but

in fairness parking in sinatra's crazy streets isn't easy, that's really not the owner's fault

you don’t need a car in sintra because parking and traffic can be really bad

fridges in the rooms), giving restaurant recommendations, luggage storage, or helping us organise laundry

three adult kids were very comfortable in their room with a small table and all the rooms have 10 foot open

stayed at this hotel for 1 night with our 2 kids - aged 1 and 3 - and their grandparents

that the hotel can do about it but the parking entrance is extremely narrow and the lane leading to it at a very sharp angle to the busy

we had a bit of misunderstanding about laundry, that personnel resolved well

our kids loved exploring the small garden/pond as well

it was not so bad for my kids and i but my husband had difficulty sleeping with the heat and woke up during the night to

there is a free parking lot in front of the place, which was super convenient knowing the european streets, a big

the caretaker was amazing and took care of my family so well, she always had a big smile for the kids and nothing was too much trouble

was no working surface in the kitchenette

because of this we lost a dinner reservation and had to call in room service which was of terrible value for money and had a cold soup

to the limitation of covid was not possible to use the restaurants and we had to ask for room service

the best are the ladies for room service as well as the golf club

service is on top, both at lobby,room service and restaurant, especially breakfast.

we ordered a pot of tea for two through room service and received cups and saucers, two teabags and milk

room service wasn’t fantastic and made me feel we didn’t get great value for money

we ordered room service on our second night and that was a disaster

we did however use room service three nights,and it was very good and reasonably priced,the adjacent golf club also

the room service menu is very limited

room service charge €8 swimming pool water set to a constant 25c - uncomfortable

breakfast was very poor.

big free parking behind the hotel. room and breakfast was ok.

very clean, comfy beds and good continental breakfast

utilities/hydraulics and people working from very early in the morning (maybe staff prepairing breakfast

every good the staff ,the rooms ,the breakfast and very clean and quiet

spotless, great room service new towels everyday

modern, spacious, nice staff, pool, and the room service food was ok

comfy bed., large bathroom with bath and room service affordable. very good breakfast

of the food available on the room service menu, none of my choices weren’t available

absolutely disappointed with the room service, and lack of professionalism from the staff in general

bed and room service

room service and food excellent with plenty of choice

excellent food and room service at reasonable prices

breakfast is great! and i love the room service and their 'prego no bolo do caco' pure heaven

24 hours room service

emailed to ask if there was room service, they replied and confirmed there was

website is misleading - no airport shuttle, no room service, 5 food items on their menu available but it's pre-packaged meal they just heat in the

also no room service

not given enough information about room service

room service...

to open late or room service fo late ordering as i arrived hungry at 11pm and nothing to eat

room service pizza was not very goid

bed extremely comfortable. quick room service and food was delicious.

room service food was among the worst i have ever experienced❗️the caesar salad was just gross

room service

room service was quick, had a fair price, and a good variety of options

stay and loved the room, the staff was fantastic with excellent customer service skills and the room service both trips was exceptional, not to mention the food was delicious too

incredible level of cleaning , staff was all the time very sweet and helpful, room service food was delicious and quick, housekeeping staff were absolutely incredible and super

great room service and staff welcoming and attentive

loved the spa, room service and friendly staff!

good food in the restaurant and for room service

was inviting, clean and the beds were really comfortable, the staff were very pleasant and the room service was very good

the reception staff the room service the restaurants and the facilities are all clean and comfortable

room service, delicious food, great and helpful staff, including offering help with receipts after

room service food temperature and quality

room service and noise for areoplans in my room.

room service is a disaster.

is very organised, room service contains free drinks, coffee

i liked that the room service was always accommodating jet lag :) they also gave us extra pillows by request

the room service once i figured out how to order.

then we listened to a tigers game and ordered pizza from room service

staff was friendly and super helpful, room service was affordable and the food was delicious.

the staff will take them from you as soon as you arrive and bring them to your room, there is room service, elevator service, it was like a dream

the front desk staff and the room service staff were amazing

the option for room service was nice

room service - food was not hot. deliverer wasn’t friendly.

there is no microwave in room and too high service charge for room service.

room service was good

one tiny thing that made me a little be embarrassed was that room service girl tried to enter the

very tasty breakfast, good food with room service

food was amazing (breakfast, room service and restaurants)

room service.

also, it took far too long to get ice from room service & the mini fridge wasn t cool enough to have a cold drink

super comfy thick mattress, rich breakfast, beautiful and intimate spa, great views of lisbon, in-room service selection, just awesome stay

guest service were very helpful room service were very trustworthy, i forgot my

room service menu for a late arrival was

is no room service, and only a coffee shop (other than the restaurant used for breakfast)

as we arrived quite late, we asked about room service

no coffee/kettle facilities unfortunately and no room service at all

the air conditioner was not working, no kettle , no iron , no room service …

the lady in the breakfast kitchen was very kind to offer a tray full of goodies to take as a room service

excellent room freindly staff and great breakfast

good wifi and excellent breakfast

auchan supermarket close, quiet despite planes directly overhead, more than sufficient breakfast, very clean

good localization, near to metro station. clean rooms, good breakfast. for city break- perfect!

for free into an executive room, with some delicious sweets waiting for me, amenieties, free room service, late checkout at 5pm instead of 12pm and got a discount for the next time i stay in

was offered, and accepted, room service

room service is very bad the staff doesn’t clean the room properly and didn’t change the bed

room service and location.

staff was not at the level off 4 stars hotel and room service orders was very poor

friendly personnel at reception, room service and restaurant staff

the food was also very good :) nice room service

was closed apart from room service, everyone did an exceptional job during difficult times and the room service was

there are however also items which let the hotel down such as: dated appearence; expensive room service; stained carpetting (too many dust mites), a mini-bar price list with an empty

to ask for room service sometimes breakfast could be a little better can't use the minibar at your room, not

room service was really good

the room was very clean and room service was good

room service after 10:30 o'clock is just a sandwich

ordered room service... not great food.

they brought some portugal sweets for welcome and the room service was very kind

the room service was excellent as well

than room service, no way to get just a cup of coffee or tea in the morning

but they have room service for that and the fridge in the room is well stocked

room service very efficient - lots of staff at the reception to support whenever needed - room was

there were no in-room amenities for making coffee or tea, so i had to rely on room service, which delivered a lukewarm, half-filled pot of coffee

great wifi and room service

the room service was great to say the least i really enjoyed everything from this place, i just got sad

bathroom was extremely dated, had such a bad smell & sloppy room service and cleanliness

on monday 16 sept i rang room service at midday to be told that they were on a lunch break and to call back for service

the room was big and clean the room service was fast

ordered room service and it took over 45 minutes - continental should have been faster than this

we got room service one day, food was not great

asked manager behind reception how much breakfast in room (room service) would be, he said €5 each, when it arrived we were charged €16 each

- no children's menus - poor indoors kids play area: only a bucket of kapla - poor room service

room service could have been better as when they had finished cleaning they had not refilled the