the breakfast was slightly different both mornings which kept it interesting and the pool and pool bar were so relaxing after a full day on your feet exploring the town

big plus with available parking and electric car charging capabilities

the views and grounds are so well kept and the parking makes it a perfect choice if you are driving to sintra

chap serving at breakfast whose name i didn't catch also excellent and accommodated requests well and accurately

the breakfast was one of the best i had so far in portugal, and i traveled for three weeks so far

was no working surface in the kitchenette

it was not so bad for my kids and i but my husband had difficulty sleeping with the heat and woke up during the night to

parking opposite easy to find

room were extremely cold, as we are family with kids it was not an acceptable situation

great place for a family with kids, with very spacious and well-equipped rooms, a good location and superb hosts

they made us eggs one morning for the kids when requested

a magic place, great garden and mansion. the kids loved it also. would recommend it!

the parking is good, just be careful on with the narrow entrance

address was confusing, parking onsite but gate to enter is super narrow.

wifi was a little patchy but not really an issue.

room is clean enough with room service

room service was done every day (not absolutely perfect, but they tried)

wifi didn't work (even though we had a password) , it wasn't crucial for us as we stayed just for

staff was very friendly and facilitated an early check in for us which was great

i didn't use), a mug, toiletries (towels, toilet paper, soap, shampoo included) and free wifi

kids loved the google lights and speakers. comfortable round bed.

you don’t need a car in sintra because parking and traffic can be really bad

in sintra isn’t easy and the property is on a one way street and the parking opposite is tricky especially if there are already cars parked there

in fairness parking in sinatra's crazy streets isn't easy, that's really not the owner's fault

parking was too tricky for us to try (up a steep side street where other cars were parked and it

the room service menu is very limited

good sized room. linen and room service good

room service wasn’t fantastic and made me feel we didn’t get great value for money

3/ we mentioned via booking that we r just married couple, what the hotel room service do as a compliment in that occasion… right - again nothing

room service

is a bar across the road which made for a lot of noise until 2:30 am on saturday night (sunday

nearby bar locals were a bit noisy but did in no way spoil our stay

breakfast was delicious-especially tartswe thoroughly enjoyed our stay

ideal location, fantastic staff, amazing breakfast and the rooms are just fantastic

the only thing is that the mobile network and wifi is not so stable here

room service was delightful and the beds were super

tried to order room service breakfast one day and it seemed like they don’t really offer it despite advertising

drain not working (did advise but not fixed), deck door latch not working, beds are a bit hard, room service very late in day, the construction a bit

balcony room service was good

no one answered for the room service other than this everything was good

stopped in the middle of checking us in to deal with a telephone request from another client for room service

there is no room service from eight at night

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

was poor, we had to carry our bags room service menu didn't include any hot dish and it was very poor in terms of offer the room

room service was good

could not get hold of room service

room service food was less than mediocre and there are no other restaurants within walking distance

buffet food for breakfast and dinner was average as were the room service choices

plastic layer between mattress and bedsheets, room service food was average (better to eat in town)

room service

easy parking, spacious room, good eggs at breakfast.

very nice easy parking quilt a bit thick

easy car parking right outside the hotel

large parking lot, free

parking is extensive and convenient

to the limitation of covid was not possible to use the restaurants and we had to ask for room service

service is on top, both at lobby,room service and restaurant, especially breakfast.

because of this we lost a dinner reservation and had to call in room service which was of terrible value for money and had a cold soup

room service food was mediocre.

the best are the ladies for room service as well as the golf club

great room service and breakfast

excellent food and room service at reasonable prices

24 hours room service

bed and room service

breakfast is great! and i love the room service and their 'prego no bolo do caco' pure heaven

room service took quite some time .. longer than 30 mins

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

room service even the receptionist said so

room service was superb and the food was divine

room service is ok

calm, huge parking lot, nice balconies, fast internet, good breakfast

calm, huge parking lot, nice balconies, fast internet, good breakfast

kids liked the piano most. its really hard to tell well about the place.

in the lobby/common room there was a kids area with games and paintings which made my daughter enjoy every moment and for us to eat

kids loved the play kitchen and garden

nice breakfast, clean and cosy rooms, free parking and good wifi

in the lobby/common room there was a kids area with games and paintings which made my daughter enjoy every moment and for us to eat

proximity to the beach, breakfast, comfort, ocean view, room service.

personnel was extremely helpful. great breakfast and a lot of parking places.

didn't seem to be much staff around. food and bar offerings were poor and not really encouraged.

wifi.

), good tasty breakfast, pool with the views, nice staff

no coffee or tea in the room ( only room

the staff is friendly and room service outstanding

menu options for room service expensive with small

prefer to have an iron and electric kettle in the room instead of calling to room service every time when i want to drink hot tea or to iron

room service menu distance from centre by road/taxi (but good for train)

excellent room service . reception and breakfast all friendly staff

the hotel rooms were clean and the room service was also good

clean and comfort . easy access to town centre. great breakfast

wifi not working for guests at all, and clearly had not been for some time as notice in lift

very good breakfast clean room convenient parking

although there was room service there was no bar, it would have been nice to be able to get an alcoholic drink

secondly, i called reception and asked for extra coffee, and was told they do not provide room service

room service 10 as well.

no room service and very little amenities available at the hotel

restaurants (and casino) are at the distance of a pleasant walk

one evening, we indulged in room service, opting for the lasagna, soup, and dessert, which turned out to be one of the best

the staff was amazing, room service was excellent, the breakfast was excellent and my special regards to inna who managed

lastly a minor thing, the room service menu selection is very small, only pizza, lasagna etc

to constantly go to reception to ask them for to get the room service to leave coffee every day & then to leave soap etc

pm) or if i should look for an alternative: i was told he could ask for room service until 12pm

room , good room service , nice accommodating staff especially the man receptionist i think his name was

each night only 7-8 ice cubes are available and no room service

another day the room service completely forgot to change towels, shampoo bottles, take the trash bag and clean the

breakfast was very ok and the cleanliness and room service of our upgraded room was very good

the 4* rating is inaccurate- no bar, no room service, no restaurant service except for a very very average

and paid full charges for room service breakfast despite having breakfast included in the rate for our suite

excellent room service, delicious food and fresh swimming pool as drinking water.

room service after 11pm

), no daily complimentary water in the room so we ordered one with room service which took over an hour for them to deliver and we had to follow-up multiple times

room service and waiting staff need more training as they regularly got our orders wrong

rooms are clean and the breakfast that is included is simple and good

breakfast in the morning

great value for the money. breakfast hit the spot perfectly

is an amazing place, a foundation that cares for kids, one gets a chance to play or talk to them

property grounds plenty of space for the kids to run around and play

location, breakfast, good room service and good value for price.

was not secured, this wrinkled during the night and caused a bit of discomfort, unfortunately the room service did not flatten this out, and i had to repeat this process every day

reception and room service staff were very helpful and polite

of english was problematic especially with room service

breakfast was good value

breakfast includes eggs, toasts, ham, different cheeses, fruits and you can enjoy it on the ocean

it offers big rooms, free parking, nice breakfast view

free parking on site, professional and extremely friendly host, delicious breakfast made to your own

breakfast was simply amazing

if we could have had breakfast a bit earlier that would have been nice for our original plans, but in the end, even that

child, really well maintained, swimming pool, spa, shops, restaurants, super close to the beach, room service, that little extra touch the staff made it all more comfortable

friendly personnel at reception, room service and restaurant staff

the food menus were kept up to date and the room service was prompt

breakfast a joke for the money they charged. called room service no answer

the food was also very good :) nice room service

included breakfast is a nice option and the restaurant has a good view of the river

the swimming pool was lovely and not many people around

food at breakfast was great, but they should improve on scrambled eggs a bit

breakfast can be served a bit earlier e.g., 07.30

can imagine much healthier breakfasts, plastic spoons and cups were astonishing option, swimming pool opening only from cca half of june to only cca half of sep, better isolated shower corners,

there also is no info about room service, laundry service, restaurants, etc

the lack of room service was made up by the bar downstairs ensuring that tea was able to be brought up on trays

no room service or help with luggage available.

no kleenex, no room service

cold food and pastries, we had breakfast on our balcony on a couple of occasions and also had room service at night

breakfast was perfect and the pool services too

pool area

all small gym and not huge pool but who cares

it even had a great view of the pool area and ocean

so enjoyable, from the molton brown toiletries to the incredibly comfortable sun beds around the pool

would ve liked to see a wider selection of food for the room service and a hot tub at the spa

leaning and 24hr service )

breakfast buffet, dinner buffet, and room service were all very good

there needs to be system update where cleaning and room service liase about replacing used cups.

i would have a small complaint on the room service

view, i utilised both the main restaurant and room service for breakfast during my stay

beautiful setting overlooking the sea , room service excellent.

ternoon).

eaning) often late

telephones of the room service were not working, staff was very unhelpful

and the breakfast room service, would be good if we were informed when we requested it that it's the traditional

didn't like the food i ordered through room service, thought it was inappropriate to open bottle of wine before it arrived

staff were friendly and welcoming. very clean and good room service

limited room service option for breakfast

room service was fast and efficient

the room service prices,they increased a lot since my last stay in april.

room service was quick

upgrade to my executive room and the room service the breakfast fast the room was very big and spacious my wife and son loved so

good food in the restaurant and for room service

the reception staff the room service the restaurants and the facilities are all clean and comfortable

full on night of arrival no room service available and no recommendations for somewhere to eat a little disappointing when you

the lack of a bar or room service to get a drink was an inconvenience.

offer a bar that is poorly staffed since the gentleman that serves it does room service too

the pool bar was closed, so i ordered drinks to the pool over the phone and the hotel charged room service

the first night we called ahead to make sure room service was still open

the attention to details was impeccable: the valet parking service, the complimentary evening room service, the personalised book sign i received because i had a book on the bedside table, very

would have been nice to have a bar area to relax in in the evening.

for an aperol spritz which was double the price than other places in cascais)

didn t have dinner but had a drink at the bar and watched the chef and it looked amazing

new hotel, centrally located offering complimentary valet parking, with a beautiful rooftop pool area, and great restaurant

it was close to the airport which was great for one night and they had 24 hour room service so that helped given we had a delayed flight coming in

room service was so good

cheese platter on room service menu.

also, it took far too long to get ice from room service & the mini fridge wasn t cool enough to have a cold drink

super comfy thick mattress, rich breakfast, beautiful and intimate spa, great views of lisbon, in-room service selection, just awesome stay

room service charged you around 12 dollars or so to bring the food to your room

food situation seemed to take a long time, my room service was comped due to it taking an hour after ordering and then not being able to get what

room service staff missed flannels and hand towels and had to be reminded

need a long way to go. staff needs training. terrible room service strange layout in some rooms.

one night we decided to order room service only to be told they did not have on the menu what we were ordering, when the menu was

to open late or room service fo late ordering as i arrived hungry at 11pm and nothing to eat

room service food was among the worst i have ever experienced❗️the caesar salad was just gross

large room. nice toiletries. great room service and food.

when i call to room service the staff was extremely rude. despite this everything was ok.

bed extremely comfortable. quick room service and food was delicious.

perfect room service

room service use very old produce, i was worried about the quality of the food

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable purée served piping hot

gym, turkish bath, sonar!

the gym didn’t have some weight machines correctly set as far as i could tell

staff was not at the level off 4 stars hotel and room service orders was very poor

pillows room service - really bad food, also poor customer service on fixing the issue pool- closed for

cleanliness and room service was not satisfactory

room service is very bad the staff doesn’t clean the room properly and didn’t change the bed

i loved the room service of breakfast for free it’s an amazing option

room service meals were relatively cheaper

i liked that the room service was always accommodating jet lag :) they also gave us extra pillows by request

room service was very poor, had to call atleast three times to room service for water as the

very few vegetarian options regarding room service.

room service and noise for areoplans in my room.

breakfast, bed, room service

lack of private parking area

is a quaint hotel with a fabulous breakfast, friendly helpful staff and cute rooms-even had a rooster crowing outside

hotel does not count on a private parking and nearby places are always occupied by cars - hotel wifi connection slow and

was no complimentary water in the room, the mini bar was empty and the bathroom window lets a lot of light into the room as the door between the

big rooms and good breakfast, also free parking very much space.

good free parking next to the hotel

the rest of the staff are also lovely the breakfast is fabulous and so is the food in the riverside restaurant

great view and spacious

the one thing that sets it apart however is the rooftop pool overlooking the sea which is incredible

lifts being funny), room service took ages to answer phone, charges for some things seemed funny

the daily room service could be better, like sometimes the room left with no towels at all or the bins not

room service impeccable

but in entire room there were no number were mentioned for reception, house keeping neither for room service, again i went to find the house keeping staff who directed me to reception, i came to

the room service menu should be improved beyond simple sandwiches

- no room service

the room was very clean and room service was good

late night - local restaurant reservations, 2 am room service, taxi hailing and overall great customer

room service was really good

check in and meant that we missed out on many opportunities to enjoy amenities like the spa and room service due to missing links and qr codes

the room service was appalling, hubby tried 5 times to get service

also i ordered room service food was not the greatest salty and meat was tough to chew

having a room service charge for a coffee pod

room was quite nice; our room service was not the best -- cleaning was poor

convinient and free parking

the lady in the breakfast kitchen was very kind to offer a tray full of goodies to take as a room service

wifi is fast and breakfast is quite fine

there is daily housekeeping, fast wifi and an amazing breakfast spread

the staff accommodated an early check in for me and made sure i had everything i needed

were always helpful and nice, the wifi was fantastic (very stable and reliable, could easily do some video calls for work)