was disappointed the pool was not heated and didn't use the beautiful pool for this reason

just the wifi was a bit weak - everything else was amazing!

wifi in the room but wasn t a big deal

wifi connection in the room was patchy and unable to sustain video calling.

well paced, kind staff, good parking

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

main bar was closed to guests twice during our 4 day stay for promotional events, once for pretty much

sulper location, friendly staff, easy parking, top bedrooms views, great pool,….

easy parking

nice view from room perfect bar and terras to finalize the day comfy big bed

need a long way to go. staff needs training. terrible room service strange layout in some rooms.

no blindées si light enters room at 6am. no room service.

room service charged you around 12 dollars or so to bring the food to your room

one night we decided to order room service only to be told they did not have on the menu what we were ordering, when the menu was

room service staff missed flannels and hand towels and had to be reminded

i ordered room service twice

rude staff, room service number didn't work, went to the restaurant to order food was turnt away and then told

telephone for room service never answered

the room service was totally disappointing the main dish, vegetarian, that i always ask for, is

and the room service was also great and didn't took too long

breakfast, bed, room service

the wifi in our room did not work

room furnishings are tired. broken lamp. desk not ergonomic. spotty wifi

was no fridge in in my toom and had to keep my drinks at the bar in reception then go and get them which was annoying

best breakfast in town, excellent location, great staff

we ordered breakfast in the bedroom and got room service for all the meals

we ordered breakfast in the bedroom and got room service for all the meals

lot of items in the breakfast

the breakfast offered a wide variety of delicious options, and i highly recommend visiting the same

breakfast wasn't great

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable purée served piping hot

perfect room service

room service use very old produce, i was worried about the quality of the food

had a wonderful spa treatment and the breakfast is truly lovely

lovely room and amazing breakfast

cost of the room service in terms of food orders from the restaurants on property are by no means in keeping

like snacks, sodas, or other incidentals that a guest may want or need without having to order room service or drive to get from somewhere

food quality was low and expensive and i didn’t like that i had to pay fees for the room service to deliver my food to my room

it would be nice if there were more options on the room service menu.

the breakfasts / in-room service were amazing

the staff on reception and, in particular in the bar/room service were very helpful

nice room with ocean view and clean, room service was excellent!!

i ordered room service several times during my stay, and every time it was fast, friendly, and delivered with

good location tasty breakfasts, good room service; comfortable rooms and bed

room service girl who also worked the pool bar was very sweet

just found the coffee at breakfast a little but soft, din`t loved it .

breakfast was very good

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

the food is delicious, breakfast, snacks and evening meals are all memorable

restaurant and breakfast are very good and reasonably priced

was too cold when we called room service some one came and checked ac but it was not helpful we were freezing all 5 night of

the room service could not be ordered via the smart tv, which was a bit odd

room service could be more attentive to the details

wonderful room service (a bit expensive

& room service was 5/10

the room service was lazy

room service

the room service menu and a lot of information about the hotel was only available by subscribing to the

the room was comfortable & quiet, room service & restaurant was very good.

room service (including dinner until 10:30pm), and very decent restaurant/bar service.

hosts, rooms comfy, coloured led mood lighting, chilled pool settings, great sauna, steam, spa, pool and bar

una+jaccuzi+hammam), the magnificent swimming pool, as well as its superb place all around the pool the kindness of the hosts, their smile etc

local people were coming enjoying the pool and the sauna paying 20 euros per entrance and we felt sometimes uncomfortable because, we

was nice to spend the afternoon by the pool and using the facilities such as the sauna with many external guests that can purchase an

it s a clothing optional gay report with an amazing pool, sauna and steam room.

good buffet breakfast with fresh and varied options

excellent staff, varied breakfast with hot options, and good transport connections

varied breakfast with good hot options and fresh products

the breakfast was varied and also included hot dishes

staff, moderately clean rooms, very safe location, outdoor was locked all times and a decent wifi

the hotel rooms were clean and the room service was also good

excellent room service . reception and breakfast all friendly staff

the breakfast it was ready on time and lot of offer.really good.

the bar and reception staff were all friendly and helpful

wifi connection needs improvement, especially in speed.

cleanliness ; excellent location, decor, bar area, bathroom set up

the staff are fantastic, loved the bar and service

staff was very helpful and the breakfast and dinner offerings were great

the quality and variety of food for breakfast is great

like the surrounding area s with good quality of various places for breakfast, lunch as well as dinner

was perfect: the breakfast, the pool, the room service

the room service and breakfast was great and the beds were soft

was extraordinarily good: from room service to housekeeping

room service was excellent when you were too tired to go out

room service was fast and fabulous

we ordered room service in the middle of the night and we got delicious toasts

the breakfast was excellent and the pool was great. our room had plenty of space.

besides alex, everyone else made us very uncomfortable to have our kids with us

beautiful boutique hotel. quiet location. very helpful staff. great breakfast!

the breakfast was plentiful & very good

room service was closed before the time; mini bar was empty; toilet paper was poor; toilet

room service was good most nights and the outside space was also nice.

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm when in reality it closed at 12

com listing says, the hotel’s restaurant is permanently closed so there is no room service available

room service needs to be professionalized.

proximity to the beach, breakfast, comfort, ocean view, room service.

had a parking and it s within walking distance to take the train and to lisbon

th the sudden big drop between the shallow and the deep

beautiful garden with a swimming pool directly accessible from your bedroom

partner ran the lisbon marathon, due to the early start we would have missed breakfast but the restaurant put together a lovely take away bag of food which we picked up from

room service menu distance from centre by road/taxi (but good for train)

no coffee or tea in the room ( only room

menu options for room service expensive with small

room service complicated and no restaurant by the pool

there didn't seem to be a lot of staff so room service or any special requests could be slow at times

we loved the rooftop bar and sitting up there for breakfast everyday

eve, gabriel was very welcoming during my check in, claudia gave me great recommendations during breakfast, and exchanging lamguages with matthieu was also amazing

there was also red wine in the room to welcome us☺️there are also many choices for breakfast, accompanied by a very broad viewud83dude0dthe staff also gave us transportation

it’s also same place you get to enjoy a lovely breakfast

the breakfast was really good and claudia was so lovely to help at the breakfast rooftop room

our room was on street level (arch room) and we could sit on the balcony having room service cocktails whilst watching the buzz of the square

we came back in the evening after room service to more pastries, each evening

most beautiful place with fantastic views from rooms and roof top bar must have the best view in lisbon

the room was impeccable and the views from the rooftop bar are spectacular

the breakfast was tasty and we enjoyed the small pool area

room was beautiful. kitchen facilities in common area if needed. quite outdoor deck available.

wifi wasn’t great, which was only an issue because i needed to work a bit

the room has a mini kitchen to prepare coffee and te

as we travelled with a baby-we can also say,that flores is a kids-friendly hotel

as we travelled with a baby-we can also say,that flores is a kids-friendly hotel

amazing rooms, lovely helpful staff, great pool and amazing location

the employee of the bar called “joao” was just amazing and i can’t talk about the two lovely cats

even simple things like getting your laundry back so quickly are just great

location. room size. pool.

fun and chill outdoor space with guests sharing the sun and pool

room service every day

wifi did not work for most of our 2 day stay - apparently network operator problem, and still

wifi reception was also not

room was quite small and the wifi did not work well, however we were satisfied with our choice given the amount we

no ac or access to laundry facilities

the hotel also offers a 24/7 room service (that i personally checked a few times in the middle of the night)

room service food and included buffet breakfast was super delicious

the hotel staff - at the reception, in the hotel restaurant, room service, concierge services have a service awareness of the highest level, professional and

on the contrary, the room service food is to a high standard (including the breakfast delivered to the room)

time-saving room service orders from fine restaurant the night before flying home

we ordered room service which was not delivered

the greatest experience room service food was not good

check-in, nice traditional big rooms, great room service and stafaf, clean and cosy spa

of had room service menu in room and should of had which numbers to press for front desk this was missing

and the room service will deliver it

exceptional staff and room service. beautiful view

early breakfast not an option in the restaurant, who be good to get room service before 7h30 am

staff were delightful. especially room service and front desk.

the breakfast each day was very good and liked the fact that it was not a buffet

limited gym equipments

hotel have an amazing staff; very good facilities and above expectations room service

bed and pillows were very soft, would prefer it if they were firm room service had few choices though prices were good the location was good, but i still think epic

room service was slow at times but didnt bother us, nothing else was an issue we loved

staff nothing to much trouble always prepared to assist high quality food room service excellent room large and comfortable very

the room service is really good

room service even the receptionist said so

no room service menu, although room service was supposedly limited to the very limited bar options

room service was superb and the food was divine

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service food quality is below standards wouldn't recommend unless totally no other

for the hefty price no room service

for the hefty price no room service

the room service changed the bathroom towels, without a request from our side, everyday

the room service wasn't that good

the bathroom was too small! no room service.

the breakfast was good and the room service was very good.

no room service either

they tend to forget daily room service

liked the prompt room service , quietness, staff very good and breakfast good variety

reception was impressive and receptionist were very friendly room service staff kept our rooms tidy

no room service, poor mini bar and unfriendly service.

room service doesn't work

no gym, no room service, bad mini bar selections, not well designed rooftop bar

were painted in black, a lot of noise in the hotel and couldn’t even get a water when i called room service at 8am, also the door wouldn’t closed properly unless you put the lock on or slammed

were painted in black, a lot of noise in the hotel and couldn’t even get a water when i called room service at 8am, also the door wouldn’t closed properly unless you put the lock on or slammed

to catch your flight (options for chauffeured private transfer and early morning breakfast room service)

room service - breakfast

wifi signal very good and strong

we got muffins and a soap bar for a check out gift which was a nice touch

they left a postcard and bar of soap from their collection they sell at reception

the room service food could have been a bit better

generally good. room service could be more prompt.

coffee machine in the room - we were ‘allowed 3 coffees’ between us from room service each day and no ironing facilities in the room

no kids food on the room service menu (like simple pasta), apart from a soup, which is surpising since it's a place for

reception are extremely helpful and i have to also say a special thanks to the girls who provided room service polite and friendly

staff were very helpful and the hotel was very clean ud83dudc4c, the breakfast was lovely with a few different choices ud83dude0b delicious

delecious breakfast, with various options

wonderful staff, wonderful breakfast, rooms a bit dated but immaculately clean and comfortable

the included breakfast was fantastic and we were also provided with complimentary lemonade each day, if we

the breakfast which was included was delicious

staff are amazing from reception to bat to spa and room service

you can also eat up at the rooftop bar or request room service

we could not fault room service at all

the stuff was always so kind and helpful with anything we needed, room super clean and beautiful, room service quick and always available - all perfect

room service was perfect

room service offering limited

room service was prompt and polite

maid room service was inconsistent; towels, coffee, creamer were not properly replenished

it was stunning, great location, amazing bath and amenities, on-site bar and spa were fantastic

the staff were so helpful. we traveled with kids and the staff made sure their needs were met.

good room service menu and surprisingly good burger

had high expectations but unfortunately i got disappointed with the room service options and the malfunction of the air conditioning

room service was quick and reliable, and the staff made us feel truly valued

room service, breakfast nothing special, reception average

there are few choices in the room service menu.

excellent from front desk to kitchen to room service

bright, comfortable, great breakfast, great service, friendly staff, room was upgraded, gym club was good, near the

restaurant was ok but we would probably only eat breakfast there

breakfast was excellent, and the setting was gorgeous

some reason they charged me 25 euros for the mini bar despite me not using it

we used the restaurant room service, and the food was delicious and very reasonably priced

quite poor selection for the breakfast and room service waltzed in to clean the room despite the

beds were not so comfortable, the hotel was clean but room service did not clean our room very good every day they just did the beds

for example, no mini bar or room service

no dedicated room service and no kettle in the room

excellent room service breakfast. very good service and very good rooms

the room service

i used many of the services within the hotel (spa, rooftop bar, lounge, room service) and don't have a bad thing to say

food was amazing. room service was amazing ud83dude0d

room service was very good! doormen were very nice and the spa was lovely!

there is no food room service

no room service coffee facilities not great

i feel there should be some sort of room service,or at least a kettle in the room

they could use a few more options on room service as it's literally just bar snacks or cheese

also, the hotel doesn’t work with the restaurant and the room service costs €10 for delivery

only available on phones not other devises tv service limited - couldn’t watch the world cup bar was more like a

good breakfast

very friendly and helpful the facilities were excellent nice big room and comfortable bed food at breakfast had plenty of choices typical european breakfast items dinner in the restaurant was

a great breakfast and very quiet (good soundproof) we loved it and recommend 100%

the breakfast was fantastic, including fresh pressed orange juice and all sorts of spanish charcuterie

service at breakfast, in the restaurant and room service was excellent

no room service

room service menu was a bit lacking and quite expensive

room service said we should pick up from bar

limited room service menu . not a 5 star hotel by international standards.

room service was prompt, friendly, and delicious

we had someone knock saying they were delivering room service, when we didn’t order any

room service menu very limited and difficult to find on the tv system

took too long for the room service to bring my hot tea

our experience of the room service was not very good at all

did not take the breakfast, but the room service was on time and the room itself was incredible

points - bathroom was a little small, room service didn't provide goods we ordered nor did they seem to ever recieve the order

- room service did not replace dirty towels or dirty teacups for some reason

supply of tea snd coffee. no milk in the room. always had to ask room service for milk.

of room service menu options was not great, the cleaning staff are not very understanding as they