the hotel rooms were clean and the room service was also good

excellent room service . reception and breakfast all friendly staff

wifi not working for guests at all, and clearly had not been for some time as notice in lift

breakfast was exceptiona! beds comfy and excellent shower. would stay again.

all was amazing ud83dudcaf and breakfast ud83cudf5e ud83dude0b back there soon

perfect room service

room service use very old produce, i was worried about the quality of the food

highly responsive to personalizing a full breakfast , even room service was above average with my vegetable purée served piping hot

well-equipped gym

all staffs were extremely kind and the spa & breakfast were very comforting

breakfast, bed, room service

could not connect to any hotel's wifi with my iphone or macbook

was no complimentary water in the room, the mini bar was empty and the bathroom window lets a lot of light into the room as the door between the

breakfast wasn't amazing but it done the job

com said was a king bed and that hotel had wifi

room service was very basic for a 5star, i had to suggestions, the milk came cold so did the food ,

food situation seemed to take a long time, my room service was comped due to it taking an hour after ordering and then not being able to get what

no blindées si light enters room at 6am. no room service.

the food at breakfast and in the restaurant at dinner was excellent and even the room service was of a high standard

room service staff missed flannels and hand towels and had to be reminded

the spa was gorgeous and the massage i had was divine

spa was fully booked presumably to day visitors

beautiful indoor pool and spa facilities

good free parking next to the hotel

big rooms and good breakfast, also free parking very much space.

the room service could not be ordered via the smart tv, which was a bit odd

was too cold when we called room service some one came and checked ac but it was not helpful we were freezing all 5 night of

room service could be more attentive to the details

aldo, room service could not provide me with european adaptor for my phone charger cable for seven nights

replaced when cleaning and on ordering bottles of water to the room we were charged 8 euro for room service

like snacks, sodas, or other incidentals that a guest may want or need without having to order room service or drive to get from somewhere

like mire variety at restaurant and from room service

room service

it would be nice if there were more options on the room service menu.

not charged dly room service

breakfast was basic not too many choices

the breakfast was amazing and the room was so comfortable

facilities were exceptional - the library, rooftop pool, garden, galleries etc

the rooftop pool was amazing, the rooms were spotless and beautifully designed, the restaurant was excellent,

just found the coffee at breakfast a little but soft, din`t loved it .

the room service was lazy

room service

the room service menu and a lot of information about the hotel was only available by subscribing to the

the room service is very poor

the restaurant, room service, and bar were convenient and tasty

no sparkling wine available at the bar & staff could or would not find any.

great parking

breakfast was top notch. staff was friendly and room was very elegant

and the hotel itself was very comfortable and clean with friendly staff and a wonderful breakfast

very spacious, quiet location, friendly staff, very clean, excelente breakfast!

only small breakfast bar but that was clear from the hotel description.

the breakfast was varied and also included hot dishes

good buffet breakfast with fresh and varied options

the breakfast was tasty and well organized, the wi-fi was fast, and the room was very comfortable

staff, moderately clean rooms, very safe location, outdoor was locked all times and a decent wifi

we ordered room service in the middle of the night and we got delicious toasts

the breakfast was excellent and the pool was great. our room had plenty of space.

besides alex, everyone else made us very uncomfortable to have our kids with us

swimming pool and rooms are great

beautiful boutique hotel. quiet location. very helpful staff. great breakfast!

scrambled eggs were chalky and inedible - limited room service

rooftop pool room service

was offered, and accepted, room service

pillows room service - really bad food, also poor customer service on fixing the issue pool- closed for

room service is very bad the staff doesn’t clean the room properly and didn’t change the bed

also, it took far too long to get ice from room service & the mini fridge wasn t cool enough to have a cold drink

it was close to the airport which was great for one night and they had 24 hour room service so that helped given we had a delayed flight coming in

exceptional staff, room service was great and the pool was very good.

guest service were very helpful room service were very trustworthy, i forgot my

room service.

was perfect: the breakfast, the pool, the room service

room service was fast and fabulous

room service was excellent when you were too tired to go out

the room service and breakfast was great and the beds were soft

was extraordinarily good: from room service to housekeeping

check-in, nice traditional big rooms, great room service and stafaf, clean and cosy spa

of had room service menu in room and should of had which numbers to press for front desk this was missing

room service was good value and excellent food and wine

in hallways, rooms, and lounge, noisy bathrooms and very basic breakfast buffet and super short room service menu

room service facilities were good

i had to walk into the business area to a cafe to have wifi to get an uber

well paced, kind staff, good parking

out beyond the large pool and expansive grass area, i enjoyed lounging in a private gazebo for hours one day to just

it would be nice to have chairs that fit its level of quality - relaxation music around swimming pool could go along way to improve the atmosphere and ambiance - make it easy to order from

was disappointed the pool was not heated and didn't use the beautiful pool for this reason

late night - local restaurant reservations, 2 am room service, taxi hailing and overall great customer

ordered room service... not great food.

- no room service

the room was very clean and room service was good

check in and meant that we missed out on many opportunities to enjoy amenities like the spa and room service due to missing links and qr codes

supply of tea snd coffee. no milk in the room. always had to ask room service for milk.

did not take the breakfast, but the room service was on time and the room itself was incredible

- room service did not replace dirty towels or dirty teacups for some reason

of room service menu options was not great, the cleaning staff are not very understanding as they

points - bathroom was a little small, room service didn't provide goods we ordered nor did they seem to ever recieve the order

had room service the next time which was quicker

we got room service one day, food was not great

ordered room service a 2 or 3 times

ordered room service and it took over 45 minutes - continental should have been faster than this

the breakfast and room service was so affordable .

was spacious always super clean - even the gym breakfast was tasty super comfy bed good

comfortable, clean, equipped, nice, super breakfast.

the quality and variety of food for breakfast is great

to be fair, the staff were able to provide glasses from the bar by request, but they took it back after on the next cleaning

cleanliness ; excellent location, decor, bar area, bathroom set up

staff nothing to much trouble always prepared to assist high quality food room service excellent room large and comfortable very

no response on room service but it wasn’t too big of a deal

room service was slow at times but didnt bother us, nothing else was an issue we loved

nice room … excellent room

hotel have an amazing staff; very good facilities and above expectations room service

the room service was amazing

noise from airplanes in some rooms, limited room service menu

the breakfast was excellent as were the room service meals.

one evening we ordered room service, which was extremely satisfying and of top restaurant quality (and relatively cheap)

room service and restaurant for breakfast was really top as well

excellent from front desk to kitchen to room service

we enjoyed breakfast, great soalhiero wine, cheese, and a homey stylish ambiance

some reason they charged me 25 euros for the mini bar despite me not using it

the bar and restaurant staff were very attentive and the cocktails were amazing

the breakfast was at the next level

additionally, we had one night receptionist that refused to give us room service telling us it closed at 11pm when in reality it closed at 12

room service was good most nights and the outside space was also nice.

room service was closed before the time; mini bar was empty; toilet paper was poor; toilet

location, transport links, decor, friendly staff & room service, pleasant terrace.

booked this hotel since they had listed that the hotel had room service but when we called to order food we were told that all things on the menu were not

room service very efficient - lots of staff at the reception to support whenever needed - room was

there were no in-room amenities for making coffee or tea, so i had to rely on room service, which delivered a lukewarm, half-filled pot of coffee

dinner at the restaurant was delicious as was room service breakfast

the room service was excellent as well

room service every day

breakfast closes early on a saturday/sunday for a midday brunch service which annoyed me as a guest

concierge, reception, restaurants, to housekeeping, laundry, we really had been in touch with great and helpful people

the real show stopper is the leisure facilities, stunning pool and roof top running track

the outdoor pool was nice ,spa was nice ,there are nice resturants inside,very well trained staff,very kind

wonderful facilities- spa, pool and gym. good breakfast.

reception was impressive and receptionist were very friendly room service staff kept our rooms tidy

the breakfast was good and the room service was very good.

liked the prompt room service , quietness, staff very good and breakfast good variety

no room service either

they tend to forget daily room service

well equipped room with good view and great room service

the reception staff the room service the restaurants and the facilities are all clean and comfortable

good food in the restaurant and for room service

room service was quick

was inviting, clean and the beds were really comfortable, the staff were very pleasant and the room service was very good

the lady in the breakfast kitchen was very kind to offer a tray full of goodies to take as a room service

were always helpful and nice, the wifi was fantastic (very stable and reliable, could easily do some video calls for work)

wifi is fast and breakfast is quite fine

excellent breakfast starting at 7 am

the choice of breakfast, more salt is fun

even though the room service changed the bedsheets and towels every day, we saw different stains on either the

poor and old hotel terrible breakfast , even the coffee was undrinkable room looks like a hostel room service food quality is below standards wouldn't recommend unless totally no other

room service even the receptionist said so

room service is ok

room service took quite some time .. longer than 30 mins

room service meals were relatively cheaper

room service is a disaster.

very few vegetarian options regarding room service.

fast room service ud83dude0a

room service timing

euros fee for room service

the 7 euros room service fee (even for water ordered 1 minutes after the menu...)!

we were charged $7 per room service visit but wasn’t made aware of this x

the room service was only available between 11pm and 8am which i thought was a little weird.

room service is very slow

proximity to the beach, breakfast, comfort, ocean view, room service.

it s also a pity that there s no mini bar in the rooms

free parking

good and convenient free parking

the hotel overlooked the water and there was free parking

thing very clean room service every day staff very friendly thank you for a great stay we will definitely come back

you could only order room service and eat in at the room but not allowed to eat at the rooftop bar

maybe more options for food/room service.

i ordered room service

no room service, mini bar or hot drink facility in the room.

room service that never picked up phone. breakfast was the same for four days.

were really helpful from check-in, through room service and breakfast was very good

large room, bath and shower, comfortable bed and room service each day.

drinks at the rooftop bar of the hotel fenix music next door were a real bonus

my bed and pillows. staff gave efficient and very accommodating service. same day laundry.

had trouble with wifi in our room but the staff were working on resolving the issue

the room has a mini kitchen to prepare coffee and te

good wifi and nice kitchenette facilities

free wifi friendly

there is also a shared kitchen

reception staff, smiling, clean hotel, excellent room service excellent location close to all the places and attractions in the

we didn’t ask for room service on our second day, but staff came in anyway

very good room service. very polite staff. great free parking.

the price and quality balance was perfect, and the room service exceeded expectations

clean hotel and very good wifi

very friendly and helpful the facilities were excellent nice big room and comfortable bed food at breakfast had plenty of choices typical european breakfast items dinner in the restaurant was

food - ok - some of the hot breakfast items were cold maybe use a bainmarie or lids fresh water every day was a nice touch

hot food at breakfast. bar

) breakfast was plentiful with all the options you would expect and the staff were polite and

breakfast experience not great

we called room service and the food is of high quality and inexpensive

reception are extremely helpful and i have to also say a special thanks to the girls who provided room service polite and friendly

is fantastic, staff is friendly, room service menu good

coffee machine in the room - we were ‘allowed 3 coffees’ between us from room service each day and no ironing facilities in the room

tasty food from the room service menu

room service was perfect

room service was delicious, especially the 'better than a burger' - one of the best burgers i've

staff are amazing from reception to bat to spa and room service

you can also eat up at the rooftop bar or request room service

the stuff was always so kind and helpful with anything we needed, room super clean and beautiful, room service quick and always available - all perfect

the location is great and very good value for money. room service was included in stay.

wifi wasn’t stable

lift did not go to last floor hopefully being fixed and wifi intermittent.

wifi was excellent - house keeping was excellent; room cleaned & daily fresh towels reception desk

the corner are nice place for breakfast overall nice and clean place new and good working ac wifi

wish it had room service

the toasted sandwich room service but you are forcing me to say this it was adequate and the bath plug would not seal

the only complaint was no room service. nothing serious

it's necessary either to pay the room service charge for the milk or go to the bar in person and pay 0

availability of food in the hotel/room service at night.

the hotel doesn't have a restaurant, only room service which doesn't have much variety

hotel, clean with great room service

no room service at all

usually expect the bedsheets to be changed during a room service, but that was not the case here

found it odd that you have to pay for room service but come down to reception to collect it yourself

the staff were miserable every day & the room service phone was

and room service options are limited as they depend on the restaurant next door

room service response time

stuff in room service and breakfast room very kind and

upon arrival lobby smelt quite bad and were told about all different facilities like room service which we could not access during the stay

water was no longer brought during room service

the room service menu was very limited.

location clean room service high standards staff

not a lot of options for room service. room a bit dark.

only improvement i could suggest would be to have bar staff at the rooftop bar during summer months

room service and laundry were beyond quick and friendly

the room service was a bit slow.

i used many of the services within the hotel (spa, rooftop bar, lounge, room service) and don't have a bad thing to say

room service was also excellent

room service timings weren't obvious

the burger on the room service menu was fantastic

replaced they never refilled tea and coffee in room nor did they leave any milk and when i called room service they wanted to charge me a 4 star hotel should have a small note pad and pen or pencil

when i requested additional cups from room service, they informed me that they had run out

room service knocking to ask if any assistance was needed is a thoughtful touch

room service menu is very limited and they said i could also order from the restaurant, but the

have ordered room service twice and both of the times food looked like it was warmed up in a microwave

room service could have been better

spacious rooms , comfortable bed , quick response if the room service , polite staff , easy check in

i also thought the room service was very expensive + the €5 service charge

i believe that is something room service should

room service very helpfull

hotel, beautiful room with daily room service and bottled water

perhaps adding a vending machine or a 24 hour room service would have been a nice plus

excellent room service, the bathroom was spotless clean every day

beds were very comfortable. lobby bar and bartender were great!

- especially the bathrooms - do need updating, but the place was spotlessly clean, with daily room service

i needed to ask for some room service and i had to go down to do it

like the way things were organised, very clean, fantastic breakfast as well as the staff dedication, loveliness and hospitality was superb

across the park where kids can enjoy running, plash on water and playground

they serve good breakfast

nice hotel with many services (room service, mini-bar, shuttles, etc

they also provided a great room service and a gluten-free breakfast every morning

location near to museum near to metro near to shopping mall clean modern easy travel to airport room service good

room service was alright but the increased prices of the menu plus the service charge felt

room was clean and wifi worked well

the hotel also offers room service if you’re feeling lazy(

are english we would have liked more tea bags in the room (2 supplied) instead of having to call room service for more together with milk (for the tea as there wasn't any supplied) not just

the room service menu is extensive and the spa is lovely and

there was a tea maker in room but no coffee and room service didn’t start early enough

room service food very average

in addition, the room service was very good

helped me make the call from the reception and did not charge me for the attempted calls :-) room service - is not available during the day

very helpful staff, good prices for the room service. very comfortable beds.

other than that, really good cocktails at the bar and a proper room

friendly and helpful staff nice buffet breakfast modern room.

35 we had to call room service and await same

no room service

there was no room service fee only to have it in the room so i had to pay for breakfast 2 times total 80 euros

room service menu was a bit lacking and quite expensive

when i asked the room service for water they were atrociously slow (30mins

meals provided through room service were average and not warm enough

when we made a comment on the food from room service we were told very sternly that we should take up with room service as this was not

no gym and room service not avsilable after 10:30 pm.

the hotel offers a good room service, and has a restaurant bar area which is very handy in the evening for relaxing and

room service very pricey and did not enjoy the food

room service understood just basic english

room service in the morning wakes you up due to noise, even on the weekend

one young member of staff doing the bar,kitchen,and room service,not really what a 4 star hotel should be providing

position, room service, cleanliness, coffe, juices

was nice and clean and in a very good location bed was sooo comfortable and room service was

room service forgot to leave shampoo and shower gel had to ask myself for them

water pressure and shower. sumeya (?) a room service worker was kind and professional.

awful hair in our bed before we had even slept in it and hair in the shower was told there was room service but there

there is no room service (to eat food at night) there is no bar and alcohol drinks

front desk and room service female attendant were uncomfortably nosy and unkind, respectively

very comfortable bed, very good room service

room service and food at the bar was a bit disappointing, both in selection and quality

good breakfast. clean rooms and undisturbing room service. superb location.

room was near elevator and was noisy. room service food was just ok.

station nice restaurants around, and el corte ingles just 10mns walking distance friendly staff, room service

inexistant room service inexistant wifi inexistant breakfast no elevator

there was no kettle and fridge in the room or room service

there weren’t room service

room was clean and bed was comfortable room service each day (if you want it) with fresh

friendly staff, the room was clean. good room service.