room service should be 24 hours

would have expected for the room to be visited by room service at least once during my 4 night stay

lack of daily room service.

sadly, we had to ask for room service

room service

room service for breakfast was excellent

room service

wanted to order room service but nobody answered the phone

missed a few things off our breakfast list

really good room service given, had everything we needed for the few nights

no room service was available

other than that all was good with room service supplying clean towels daily and making the bed and emptying bins etc

ended too early and breakfast started too late and room service would have been fab but it was explained to

room service excellent in cleaning etc

the book in the room said we could phone down for room service however there was no phone in the room to do

good considering after lockdown, had small problem with room service menu, but resolved quite

room service after hours would have been an added bonus.

dinner is quite expensive if you're just travelling on business but i guess i could have had room service, fab breakfast

room service breakfast was very quick to organise and dietary requirements were catered for

ordering room service the person didn't really understand me so the order wasn't quite right but food was

breakfast and room service were excellent, both in terms of quality and value

it was out dated and the room service staff had difficulty speaking english, which made some requests regarding room

room service menu limited and rooms a little dated, but still very pleasant.

breakfast - would have preferred relaxing room service breakfast the next time

limited breakfast room service menu. slow bar service at the terrace bar.

was away for work and it was my 30th birthday, when i ordered room service i mentioned i was treating myself to a glass of wine as it was my birthday and i was

just had room service once, prices reasonable

no food no room service no spa no activity

no room service for breakfast.

not even room service

a bit of trouble getting checked in and the children were tired and hungry, the manager took our room service order and by the time we checked into our room the food soon followed after which was

helpful staff, great pool, excellent room service food, beautiful setting.

fantastic to relax with breakfast as room service, lovely staff that brought it to us

room service forgot a couple of things but minor no big deal

we used the gym, room service,

due to the covid19 curfew of 22:00, we ordered a pot of mint tea to the room for 6 via room service

i would have liked to have seen a better selection of wines on the room service menu

room service was little patchy - had to wait an hour for a simple lunch

tea-making facilities in the room meant that you had to pay an exorbitant rate for room service to get an early morning cuppa

u can't order room service for coffee, it's not hot

everything, room, staff, meals and bar were fantastic.

disappointed with the breakfast on my 1st morning, food was fine, but it was luke warm when i git it

nice room decent bar and fresh cooked breakfast

the breakfast was first class, room, location and staff excellent.

very comfortable bed. easy access to lounge and bar areas. hot water in shower was fantastic.

gentleman who served us was amazing and the lady who does room service

stay loved the hotel and would definitely return to stay again only thing is the restaurant and room service was quite pricey but still great food and great

and if we wanted to get room service to send some up it was 5 per day

the bed was very comfy plus and the room service

used room service as there was a wedding, and this was fairly priced, a delight to order on the phone,

the phones were not working so when we tried to call for room service, nothing

room service did not go in to our room after the first night of our two night stay

no room service post 9pm

though food was great)

turns out the hotel take your bank details incase you have any room service, i didn t feel comfortable with this process

from 08:30 onwards all you hear is doors banging for room service.

room service didn't come daily and the management needs to ensure that this is looked into

phone didnt work when i needed to call room service

facilities, no room service

sometimes room service is available, sometimes according to the most grumpy of the receptionists it is not

down for room service but got no answer so i went downstairs to order

room was right next to the room for housekeeping carts and room service staff

was told when i checked in that i could either give card details for room service or pay as i went

room service was extremely disappointing.

room service menu wasn't great

very comfortable. perfect location. responsive room service if any issues. good restaurant.

location, great room service, room felt spacious, nice breakfast

undergoing renovations the alternative areas still offered lovely choices room service breakfast absolutely

restaurant is very good as well and i did the room service this time - very tasty food and was ready fairly quickly

bar, very nice restaurant, food excellent, would highly recommend this hotel delicious cocktails room service for breakfast was a very nice

we ordered room service this time and it arrived promptly

ry unusual for hotel room

spacious, quiet room great room service

room service was great

staff welcome upon arrival and room service food quality from the restaurant menu was absolutely outstanding

we ordered room service one night which was great but there were no menus in the room, i had to google the

no room service or shop nearby

excellent customer service and great facilities. extremely clean and wonderful room service

with a hot bath and room service

to sit anywhere we liked , never no one on reception nor in bar area on one occasion phoned for room service no answer

the room service menu was amazing quality and very extensive. the shower was the best ever !

customer service- from the minute we were met by kamil to the bar staff and room service staff

staff, room, breakfast, room service.

diverse selection of room service meals

room service restrictions

at the cafe in the gym for dinner, which wasn't exactly the kind of thing we wanted, so we had room service, which was absolutely fine

the most disappointing aspect was there was no room service at all

we were feeling lazy and indulgent so ordered room service on saturday night

like 5 for each room service visit, 15 weekend mark up on all spa treatments

breakfast was ok on the first day, but very nice on the second when we ordered room service, however i thought it was included in my rate so was quite shocked when i saw the cost

room service breakfast seemed a little mean - ordered toast and pastries for two and received 3

room service menu small and expensive for what you got

room service neglected to empty bins, didn't leave spare toilet roll, lift failed on two

only used room service once

very happy there was a late room service

the food was fantastic (had dinner, room service) (-)only gripe was no phone in the room so i had to walk downstairs to order my room service (+) quick room service for food (-)the qr code did not work properly for ordering room service (+) offered room service and she even made extra effort to help us connect my grandson's xbox to the wifi (+)room quite pleasant a change from usual chains. they did room service.

before and standard was good staff were very nice and helpful/especially the bar ladies on the 27

the wifi was poor in the room

the family room had a sofa bed which the kids slept in

lovely rooms

w to access wifi/room service menu/how to manage heating) some slippers with the robes would have been nice

left too early in the morning to experience breakfast but my choice of room service was of a much higher standard than i expected

room service needed to be on point

complaints as such but the room was a little spartan - an additional table/chairs would have made room service a better experience although the hotel is a little tired/condition wise it absolutely

great surroundings, and staff are great especially at reception, room service and breakfast

several occasions i have stayed there, when checking in, trays with left overs of room service food have been left on the outside steps and even when reported, these were still

room service is a bit of a faff, menu is also limited, food was ok, honestly could have been better

the room was spacious in the barn area but the bathroom wasn't cleaned properly and there is room service to clean and make bed up

ventilated room, no room service or table service in the bar/lounge areas

room service average at best probably slightly better locations available, this is not marlow

room and toilet rather cramped heating in room sparse no bar although even confirmation shows opening hrs

the indian and bar next door location good

wasnt a restaurant and bar as stated

restaurant, but no bar for just a drink.

for parking £2 for a bottle of water the bar is a restaurant, floor boards make noises when you walk on them or other guest in other rooms

free, safe parking, nice surroundings, good free wifi and especially the restaurant

oh, parking is also free and easy directly in front

parking

no bar facilities but that is not a game changer, the price was exceptional when you consider that if

location and that it has free parking space

exceptionally clean, on site parking.

the royal crown is recommended safe car parking and welcoming breakfast all done with the passion and commitment of owners that have put

wifi signal was not very good

wifi was not that strong, sometimes intermittent, but passable

shown how to operate tv, where to find wifi password and how to contact proprietor if any questions

we asked for an early check in & a late check out, which were both accommodated at no extra charge

good wifi connection which stayed strong for my teenage boy

decent parking, wifi

good wifi

there was a great tv in the room with full freeview and free wifi

the room service needed trays that could work in the room or on the bed, the breakfast was just a tad

room service breakfast was really measly for the price, especially when you add tray service charge

loved the spa loved room service grounds we're beautiful

room service is very expensive as both tray charge and service charge are added

pleased with the reception area seemed strangely placed seemed more of an interview room , room service was slow we had to chase up for milk ,also the phone rang for quite a while before

very clean and tidy. room service had a very reasonable service charge.

i would have liked room service for early breakfast - even if it is toast and fruit

the phone e didn't work for room service the room stunk the bath had hair on it

room service breakfast

food stops at 9 and no room service so if you're going to see a show, eat before or plan accordingly

room service menu could be a little better

have celiac disease and the staff went out of their way to support my needs at breakfast also the room service waiter was great and so friendly

polite, professional and very friendly room size was terrific room service very

order our evening dinner as a family in the bar restaurant and have it delivered to our room as room service was wonderful - thank you

revise room service menu. staff friendly and helpful.

room service on the other hand was

room service food is under expectation for the price, kids pizza looks like supermarket pizza, the

room service and dinner at the restaurants could be better but all in all a wonderful stay and will

food was really good at terrace and room service

cost to have room service and the cost for drinks when you are staying over should really have been discounted

the bad smell in the room no room service for breakfast really hard to park near venue

room service options

in the room would have loved a mini bar as didn't want to leave the room for drinks had to phone room service , they came quick

the room was absolutely beautiful, room service was an option and it was so cosy but luxurious

the room service was second to none , the food was

room and facilities were very clean. good price for a hotel near heathrow. good wifi connection.

they've got free wifi and parking that's so off the charts, it's not just off the street, it's off the planet

the wifi was perfect and enabled me to catch up with all the matches i missed in wimbledon so very

it would be nice if you could get a steak meal on room service.

understandable 10 tray charge for room service, per person

extremely helpful and so friendly, our grandson loved the hotel swimming pool, we enjoyed the room service, excellent stay will definitely return next year, we highly recommend this company

room service could be a bit more extensive

nightclub, great food, room service, huge fish tank, great staff, beautiful hotel

facility included, wifi by arra-ngement, some rooms face a courtyard which is quieter than facing the road

had to ask for the wifi

was given the wifi code but was unable to connect properly during

booked room as it was close to terminal 2, had wifi and private bathroom

free wifi was available as promised

room service spot on food amazing even had gluten free options for myself spoke to the restaurant

room service extremely fast and hot food

room service food was delicious and prompt and poppy the dog on reception was a gorgeous

room service was very nice and breakfast was good

room service is excellent would definitely recommend staying everyone is so heartwarming and very

i ordered room service and it had to be paid there and then, this surely can be added to

th room service available too)

the service was great and they did bar service all night but of course as room service, however this was super cheap

room service charge of 5 for 1 floor up given how expensive food was.

om service) is really unacceptable as we are paying for the food

room service was good, room was clean, bed comfortable and shower was nice.

have done with a phone in room to call reception- didn t know how to order room service or if there was a room service

no water in the rooms and was unable to get a room service

one thing i will say is the app for requesting housekeeping or room service etc isn t great

room was very clean, room service was amazing, and the food was v tasty

corridors had food and drink

st covid) but perhaps that will return soon

but it's a shame they can't run room service at present, i do love my breakfast in bed

no room service yet

beyond to make our stay as good as possible the food is lovely and even though they don't offer room service the fact that they will still make you restaurant quality food and collect it from the