the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

gym facilities were not available.

wish there was free breakfast, cups in gym area, and free parking.

nice gym

little tired. water bottle machine broken in gym.

parking convenient

breakfast had pretty good items

we had continental breakfast in a beautifully decorated room with fire and view of the harbor with few jolly guests

and they have a nice bar outside

spa is nice but the massages were mediocre

we love this place. our kids have a great time at the pool. the staff is always friendly.

next door neighbor's at the hotel had more than 20 30 kids in a room that made noise all night long and all day in the

she gave us a late check out and was very understanding

the pool was absolutely amazing! the environment was welcoming and the kids had a ball!

room service; i thought breakfast would come on a table, not in a paper bag, with a tea pot and not

the swimming pool and gym were a great addition.

really liked the gym and the bathroom

we enjoyed the pool, gym, and in-room dining

pool, bathroom

great location and pool was awesome!

no soap in the bathroom, no soap in kitchen sink

was stuck at 78 degrees and continued to blowout hot air even when the air was turned out, the kitchen was in bad shape, cabinets didn’t close well and neither did the dishwasher

kitchen old and outdated and unclean. no kitchenware.

no sponge provided in kitchenette

parking is extra. no vegetables in breakfast. everything else was great.

salt water pool, coffee in morning, shuttle service--all excellent and made stay very pleasant.

the kids loved the pool

kids running wild

wifi works well even for streaming

wifi didn t work in room - light fixture by bead did not work and wrong light was attached to wall

the room was very clean and staff was very friendly. pool was great. breakfast was great.

in the gym there was no paper towels or anything to clean the machines after use

room: ok breakfast: needs to be improved. bed: ok

my kids enjoyed the pool and the hotel was quiet

easy to find, good breakfast, small pool for the kids.

friendly staff, clean comfortable room, nice breakfast (good waffle machine), great price.

breakfast was great.staff

more breakfast

they have laundry facilities & location is good.

breakfast could be better

lot of teenage kids running around the property with no supervision

breakfast buffet was great, the property is a beautiful old mansion.

were able to accomendate early check in, i stayed there for my sons wedding, which was at soundview

a little far away from my grand-kids , but worth the drive t the north shore

nice breakfast included

friendly staff, like the late check out, roomy suite.

movie theater, funfuzion, applebees, buffalo wild wings, and plethora of other things like planet fitness are within walking distance

little kitchen with microwave and fridge

the friendly staff and immaculate condition of the room. the breakfast was good, too!

pool closed.

had a drink at the bar and the staff was very friendly and

clean room and bedding good hot and cold breakfast selection

room was spacious and the staff was wonderful including the bar /restaurant area,we had an amazing time

i love the outdoor seating area during breakfast

the laundry facility was clean

they have a free shuttle service to take you anywhere within 5 miles

the bar wasn't open.

a restaurant or bar in the hotel would add a lot.

didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

coffee bar needs a small light, it's a little too dark to see inside the cubby

the room service was wonderful nice and hot and fresh

the staff was great, as well as the bed and food from room service.

the gym was the only nice part.

was a broken ceiling tile and light fixture lying on the floor on my hallway, plus room service trays/remainders left in the hallway

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

they accommodate us for early check in which was great

very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location, starbucks coffee available to order,

breakfast at your location

ich was fine for us), the receptionist could have made

all aspects of the stay were made very convenient by all that the property had to offer - breakfast, fitness facility, multiple room service options from nearby restaurants, ideal location,

great breakfast. handsome libby and bar in historic downtown.

really clean hotel with tons of space in the reception. breakfast is really good

no lobby bar or restaurant, at least not one that was open in the evening

this was not great for my kids who needed a bed

lobby, restaurant was closed and no breakfast and i had to check out earlier than intended to get kids

the continental breakfast lacked a lot but i was able to rest so i wasn’t as upset.

breakfast is just cereal and fruit coffee and orange juice and bagels literally, basics, no chicken

breakfast was good

basics, no chicken and waffles here, and there isn't much in the way of groceries, with that nice kitchen

not alot of options as far as breakfast. trust me thats it

come to speak with myself or my husband but it’s fine as i said i expressed myself to both the kids that work here and they were really great about it and i just haven’t had a moment to see

group of kids hanging out in the property around mid

there a cvs not far a bar also walking distance a gym up the ill

excellent parking for a truck & trailer

one of the reasons i got this place was the gym but i was informed when i got there that it was closed

attendants were very good and knocked first, plenty of parking , front desk lady was very nice and help full,beds where very comfortable ,fridge and

spa bath was really amazing everything was clean the bed was very comfortable first time i have

breakfast was sparse, with no one there to help you

the bathtub had a used bar of soap on the corner...otherwise it seemed fine.

they serve a small breakfast in the morning, consisting of cereal, toast, bagels, and waffles

parking available

the customer service was great from sign in to the bar i greatly appreciated it

the swimming pool is wonderful, as is the hot tub

there s a starbucks in the hotel, swimming pool is open and well monitored that there aren t too many people at once

bar tender was awesome - remembered me and my brother from 2 years ago

they have a good free hot breakfast staff are friendly and attentive and their pool is

the bed was comfortable. good internet connection. empty gym.

i didn't eat breakfast we left early

limited bar service

she helped us immensely with our onward journey and was really friendly with the kids

hotel was separate from the fantastic bar and eatery which is next door

that there were so many areas to explore and the indoor and outdoor pool was a huge plus with the kids

the restaurant/room service was overpriced

staff, super rooms, confortable, quiet, sensational location and surroundings, great breakfast, bar and

parking lots are very tight

also, if you have young kids it's best you request a room on the first floor as someone below us complained of my 2 year

the pool was closed. with covid restrictions being lifted, the pool should've been open.

the cleanliness and laundry site

the free breakfast was great

was ok missing strawberry for waffles, but other than that it was good, the kids enjoyed the pool

dinner - breakfast excellent service amenities pool pleasantly furnished

the hotel has a resturant, snack place, gym and pool

swimming pool and gym

the atmosphere looked incredible. i loved the bar restaurant set up, and the room was so nice.

and the hot tub wasn't working at the time but the indoor pool was super relaxing

loved the fact that there's a kitchenette

breakfast amazing. betsy at breakfast bar is super helpful

i called to the front desk to ask for a blanket at 8:20pm when the kids were going to bed, and had to leave a recording because no one picked up

the kitchen set up

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

we asked if we could pay for breakfast as we were cold and wet he kindly agreed so we had breakfast got internet and left taking

kids noisily running around in halls at all hours

breakfast was good in the morning

rooms were comfortable and clean. great free breakfast.

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

there is no gym and the breakfast included is really poor

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

the gym was a little small

loved the lobby and bar area, had lots of options

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

not worth your money especially when early in the am you hear kids running up & down the hall

not good for kids

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

close to one of our favorite gyms and the bed was very comfortable!

clean room, comfortable bed,decent shower,good breakfast, friendly pleasant staff,good location, easy access, nice bar, and reasonably priced

parking, wifi, & breakfast were included /free

the wifi worked well, and the bathroom was in good working order

breakfast. attendant was super capable and charming.

breakfast and guy at front desk

the room was a great size, but hair on bathroom floor and food hardened on the kitchen sink

staff, nice sized room with kitchen

i didn't use the breakfast and the location was fantastic and the staff are very friendly

nice sized room with nicely equipped kitchen

the breakfast was great and there were tons of options.

in addition, the breakfast was plentiful and delicious

breakfast was great

great location clean rooms good breakfast

breakfast was a typical hotel breakfast

gym equipment not fully working

modern, pool, bar , room, clean , love this hotel

my kids woke up and had a hard time going back to sleep, and they usually sleep through anything

place was packed no parking available, one of your employees gave me his parkin spot

the food is good. the first night i was there they did not habe any room service available.

was clean, staff was helpful, shuttle to the train station a huge plus and breakfast was really

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

booked for 1 adult and 3 kids and they only gave us one bed even though i had requested 2 double beds

breakfast was very good

the room could use a renovation, but the outdoor pool is all that mattered to the kids

kids totally love the fact we can finally use the swimming pool

the bar and restaurant are cute and lovely

great for an adult weekend away from the kids

hotel & spa has become my home away from home

(drinks were amazing) we are looking forward to visiting again and using the spa services

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

they upgraded our room, to ensure there was room for the bedding they provided for the two kids

surprise additional $20 per night to park your car, i don't mind the additional $25 a night pet fee but it would be nice if it was part of my total when i made the reservation

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

wish they had bigger muffins or more breakfast

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

our room close to the laundry room, loud tv sounds all

was a kitchenette but no dishes or utensils

the breakfast was the worse part of the stay. everything else was good very clean and quiet

enjoyed my stay, room has kitchen and i am able to prepare and cook the food just the way i wanted it while i'm away from

the fitness room was just two machines and elliptical and treadmill and the treadmill was not working

they have kitchen and dishes that makes everything easy