the pool spacious room my room heat was broken they immediately reroomed me it was great

room was dirty, the carpet was coming up in the room and kids kept tripping on it

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

i always love my breakfast , the pool and hot tub so close to many activities

was very friendly, the room was big enough for me and 3 kids

pool closes early.

big rooms. nice, spacious pool.

had a suite that had a terrace that leads to the pool

we enjoyed the game room( ping pong table and pool table)

the lobby was beautiful, the pool as well

they always accomodate my requests either for early check in and my preferred floor...

breakfast not included despite silver elite ihg membership.

it is very clean and the food is tasty, especially the breakfast.

i needed an early check in and they did it !!!!!

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

breakfast but not varied; it might be an idea just to add/replace one or two items per day

pet fee was not stated on web site $75

lack of room service

- old gym equipment

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot, so it was a long wait for us from the 5th

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot, so it was a long wait for us from the 5th

the gym is open 24 hours and the pool which is open from 10-10 is very large and good for a decent swim

bar and restaurant had a limited menu

hotel premises/ swimming pool/ spacious room

how the wifi isn t working well at all.

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

breakfast was average but that's

kitchen staff was not very friendly and hard to locate

the front desk personnel and the kitchen staff

large room, very comfortable bed & bedding, fridge in room, continental breakfast

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

the suite was exactly what we needed. loved the kitchen.

the pool and the room so clean

the swimming pool for the kids and the location was great!

more of a selection for the weekday breakfast

i really enjoyed how the room had its own kitchen abs was able to cook for the time i was there

stay at the viana the facility is clean and well maintained they have an excellent restaurant and bar and the bed is above and beyond

(drinks were amazing) we are looking forward to visiting again and using the spa services

property was nice best part was the spa treatment.

hotel & spa has become my home away from home

the bar and restaurant are cute and lovely

was great, the bar man, german, was an excellent chap

the manger was treble they asked for $50 for early check in

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

the spa was great and the late

even the parking attendants where super friendly and helpful

no breakfast's

change up grab and go breakfast do something different

breakfast was not hot foods.just grab and go snacks

didn’t like the fact that they said breakfast included but it was only coffee and muffins at the

was a great stay , enjoyed it . great staff , room was clean , kitchen was great .

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

kids noisily running around in halls at all hours

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

the breakfast ended at 9:30am a bit too early

property was clean, staff was friendly and breakfast was good (the eggs could have been better)

great staff, polite and efficient. clean rooms and enjoyable breakfast and lounge area.

that there was a bar and the lobby was nice and spacious

i didn t like you stopped the breakfast lol

they provided free early check in

the parking was a bit challenging. the bar was in the lobby, but not opened.

pool and hot tub were out of service and we were very disappointed about that

the room was very clean, and the laundry facility was great—very useful as we had to stay for a few days

restaurant and bar on site

he started to mention the amenities such as the bar and restaurant and their times to open and close

great gym and pool. convenient laundry room. useful shuttle service

the gym was closed

some old cracked and walls, no golf channel on their tvs!????

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

the kitchen is not well equipped there is nothing to cook the stove does not work well

kitchenette was nice wifi nice shower to short showerhead needs to taller !!!

she addressed us passively-aggressively and accused one of my kids of stealing candy

the gym, though not large, was immaculate, filled with natural light, and had all the essentials for a

could use more parking spaces

from highway, very clean, great bed, amazing shower, staff helpful and friendly, useful gym

staying here it's got everything we need my kids always enjoy the pool

had to pay extra for breakfast even though tasted good and no food offered for dinner.

didn't have breakfast because i didn't get to bed until 3:00 am, and by the time i woke up, it was already

the breakfast was yummy.

breakfast has not been requested.

didn t use any amenities like the pool or gym

loved everything from the complimentary breakfast to the pool and jacuzzi

extremely clean. was able to use the pool for 30 minutes with just my family.

late check out and very clean!

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

the breakfast. i'd stay here solely for the breakfast, the cooks are fantastic.

there is no gym and the breakfast included is really poor

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

bar staff (especially bria) were lovely and prompt with their services- great long island iced tea

loved the lobby and bar area, had lots of options

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

then tell me when the free breakfast was and the staff could have been a little more nicer

nice and quiet .. convenient guest laundry

it was quiet and had a kitchenette, just something i needed for a quick stay

the breakfast is too simple.

laundry room if need

breakfast was plentiful and food replaced as needed

the continental breakfast was very nice

breakfast not stocked or replenished well.

breakfast good. people be bad

wasn't crazy about breakfast. wife thought it was fine.

very clean hotel and the nicest staff,from the front desk to the kitchen staff and the maintenance people,i really enjoy this hotel

nice staff and big rooms with kitchen

i didnt know the rooms had kitchens

breakfast was great, rooms were comfortable and location was conducive for my needs.

with full refrigerator; bistro across the street had excellent food, complimentary cookies and breakfast were great

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

they also did a buffet breakfast with a roaring fireplace

pub only open thursday-saturday excellent breakfast/ coffee beautiful

the bar wasn't taking cash and the atm was broken

room was very clean and spacious

no turkey products on the breakfast menu. i don't eat pork.

location to beach low pet fee

the bar menu is good and tasty

only the bar food was available at the bar lounge

very friendly staff. nice bar and restaurant. close to beach. close to everything. parking easy.

the receptionist to the cleaners and bar and waitstaff was excellent

close to a park for the kids

tv’s in the rooms should be upgraded to smart tv’s for the kids

the pool on the roof was amazing. live music was great in the lobby at night

enjoyed the pool

gym and mezzanine were closed

location beach property with boardwalk in long beach with hotel amenities, bar, restaurant and pool

helped me by offering a late check out time

in addition, the breakfast was plentiful and delicious

so clean! amazing breakfast. such a cute area.

great location clean rooms good breakfast

the breakfast was great and there were tons of options.

breakfast was great

the breakfast was a scam

bad news: small breakfast feature and no sports channels

the breakfast was poor, little choice (a banana and a cereal bar)

continental breakfast could have more options. wifi could be more robust

paid for breakfast but only consisted of toast and coffee

it was pet friendly with a $50

the wifi is not the best

wifi was not working for me

breakfast, guest laundry facility, clean rooms, friendly and courteous staff.

restaurant with good service and a varied interesting menu; excellent shuttle service; great gym - total comfort

surprise additional $20 per night to park your car, i don't mind the additional $25 a night pet fee but it would be nice if it was part of my total when i made the reservation

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

no breakfast.

the breakfast is a little basic but i had a kitchenette so didn’t need it.

staff is very pleasant. laundry room is very nice.

location to citi field/subway. no pet fee.

ordered room service for 8:15 and they woke us up at 6:15 in error

where nice and clean and very quiet, the room service had very good prices and great food selection, the location was close to restaurants

the shuttle driver was awesome, and most of the staff was very friendly and helpful

very large rooms and free airport shuttle to