room was nice, the beds were comfortable, the gym was outstanding compared to other places i’ve

but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened kudos to the parking garage staff very nice staff cafe that

emailed the property several times regarding an early check in they responded and i confirmed the time

loud up to 2am monday morning - it felt like a celebration but could not sleep i was promised a late check out and that didn’t happened i was assured an early check in that didn’t happened

i was told i would be accommodated for late check out for them to tell me the next day that there is no late check out

free parking. walking distance to yankee stadium, easy check in and out, free coffee

free parking. didn't see any bugs. affordable hotel in the bronx.

parking is a plus

bathroom door was dirty. gym was not available for the whole trip

hotel to explore upper west side, friendly staff, huge rooms with nice beds, clean gym with nice selection of equipment

staff, location, room, the breakfast bar all exceeded expectations.

addition to that a bag of trash was left in our room one day also, while we really did like the gym, the yoga mats are very worn out

mandated vaccine passports to enter bar area

and gym is part of hotel

flash and new decor, lobby and gym and bar all looked great

great design, comfy beds, great gym

beds super comfortable and hotel near the tube really clean and modern. good gym. great price

good and is a short commute away from the key attractions, it was spacious and clean, and has a gym, i didn't use it but it was good that it was there, the bed was comfortable, the amenities were

we just needed a comfy place to sleep while visiting our kids

small room for 1 adult and 2 kids and no room for luggage

so accommodating with an early check in

location for visiting kids, friendly staff, clean room

my kids love the place - so fancy

close to subway and a lovely area, the gym was nice, bathrooms, lights, quiet even though the subway was nearby, cable too

it was dead quiet with black-out shades, well heated, with fluffy sheets, an operational gym, and great front desk service

nice greek restaurant attached too with bar and good food

the staff are lovely and the amenities are great - gym, filtered water tap, coffee machines, cleaning services, and 24 hour manned service desk

decor, clean rooms, convenient to madison avenue, hotel were very accommodating with late check out

the rooms are huge and comfortable by new york standards. bar and restaurant are great

great bar food

coffee and pastries in the bar were too expensive.

they gym could be upgraded

there is a reason that out of every hotel on the planet, spa valmont chose the carlyle

cover charge at the bar on weekends when jazz trip plays.

nice bar and restaurant

the jazz bar was so crowded and popular we couldn't get in!

nice gym facilities (though small)

for room service delivery could take up to an hour

room cleaning was sporadic. often room service

price of 2 cappuccinos for room service including service and tip was $48 - ridiculous

blather sitting area and gorgeous marble and wood bar in room

roof top bar staff

from public transportation, very clean, excellent staff, very good price for the rooms, bar very cosy, very modern decor i would definatly come back to this

the bar and breakfast pastries and coffee selection

live entertainment in the bar on weekends

nicely located; had nice workspace facilities in the ground floor, and a gym i think.

morning coffee shop and evening jazz bar were a delightful surprise

my negative comments re leaking shower and wifi , we really do enjoy the ambience of the belleclaire as we were on our 2nd trip to this hotel

the location is great. really appreciated the free wifi and vouchers for the bakery.

room offered on second floor north wing was facing a courtyard where there was noisy exhaust from laundry dryer

we ordered room service but no one told us it was 'cash only.'

good location, away from the crowds and near a subway. friendly staff. late check out time.

food menu looked good but kitchen was closed when we arrived for post-show cocktails at 1030pm

but it’s no big deal, there is a little fridge and kitchenette area in the room and lots of bakeries etc

was so quiet and very nicely renovated with a great bathroom and kitchen area

fitness room average

can't wait for the bar to open

nannette was very helpful and cheerful at breakfast service each morning. she greeted

all areas were sparkling clean, smell good, omg and the location

offering mediocre at best and bar is poor

very clean, spacious, my kids love the pool, great location.

no complementary breakfast

i don't recommend it for family with kids that needs strollers or more than two people in the same room

they gave my kids free cookies :) erica was very good to us she helped me in the breakfast area

the bathroom felt as if we were standing outside because of the draft coming in the window, the kids room was freezing

downsides are rooms abit small and the breakfast room is cramped with little choice

staff was friendly and helpful. breakfast was very good and the public areas were very clean.

no smart tv, we got a hdmi cable for the kids to watch their cartoons

spacious and functional for my husband and our two kids. upgrades were well done.

quiet location, laundry facilities, friendly staff, quick access to subways

gym was small and somewhat limited in equipment

mirror in room difficulty connecting to wifi elevators inadequate for property laundry bags missing every

the room was comfortable and spacious, featuring a small kitchen area with a refrigerator, microwave, and sink

newer property with modern amenities. hotel room had an en-suite kitchen.

it was loud and noisy with kids playing in the streets and sirens and loud music

we joined the hotel club for free, which allowed early check in and late check out

breakfast is good and all employees were friendly

but during the day/early evening it is fine, loads of families around and kids playing in the streets

midtown (10 min walk to nearest subway station), safe neighborhood, great staff, clean room, free breakfast

also, sometimes the cable tv was a little scattered and couldn't turn on tv in gym

length time of breakfast should extend till 10am daily and 1030am on weekends

the gym is not worth even mentioning

a lot of storage space and a good-sized kitchen, i think it would be great for long stays

roomy, bright, responsive staff, nice kitchen and utensils, low shower pressures

location in the ues and spacious with a well stocked kitchen

only thing was lack of counter/dining space particularly when there is a full kitchen.

the apartment is modern, very clean, and functional, with a fully equipped kitchen: dishwasher, complete set of dishes and utensils, a large fridge, and even some nice

and the shuttle to the airport was excellent

early check in and nice staff

very convenient to have the restaurant and bar on premises

fun to have a bar and pool table to relax at and the food was good too

the barman was excellent. beds comfortable and the gym clean and big enough

little balcony where one can sit outside and enjoy the weather, the bathrobe and slippers , the gym

definitely enough room for 2 adults and 2 kids

nothing i could think of...breakfast, bar service, room and location all great.

staff, although always polite, did not fulfill instructions given and the breakfast staff for room service were poor

travel to nyc frequently for work and the room service prices here are a bit shocking compared to other similar hotels

location, staff, bar exceptional

location, staff, tidiness, gym, bar

laundry facility within the hotel was very

location, view, spacious room, facilities, kids room, gym, kitchenette..

my kids had a media room to play in. lots of breakfast options

breakfast was really good, however maybe rotate some options as we were there for 8 nights and it

i used the gym a few times and it was perfectly adequate with some treadmills, bikes and weights

the location and affordable room service if traveling with children

at the reception, medvei for the smooth check-in and kevens for the late check out

no pool and hotel a little outdated

room service knocked at 7.30am on the morning of check out

only concern was the outrageous surcharges added to our room service bill - coffee, 2 smoothies and 3 bagels ended up being $100

loved all the all the mini bar options and the style of the hotel lobby was very

rooftop bar and pool as well as location

had an early check in and very friendly staff who were quick to help when we had a heating issue

the rooftop restaurant would been helpful to have a kids meal

the staff is so friendly and the gym is so clean

we had late flight back and the hotel permitted us the late check out without extra charge

had late flight back and the hotel permitted us the late check out without extra

tried to go to the restaurant to have a drink at the bar

only thing that we missed a bit was a bar or cafe in the lobby

lack of a nice bar area to unwind before bed

bed was very comfortable, excellent gym facilities and bar/afternoon tea was lovely.

paid wifi very expensive breakfast lot of extra charges way too expensive for what you get

the champagne bar service and food is the best and a great place to sit and relax after a day in the city

the rooms are just gorgeous the palms court restaurant and champagne bar restaurant were divine

room service, valet, bellhop, security, housekeeping, front desk team, and especially the manager

storage bench on entryway was missing and choice of wines in private bar in living would have been better as i upgraded to 1 bed room suite

the staff was excellent. the room service was great. the property was very nice.

lounge, bar and general areas not as good as i would have expected.

great location, comfortable bed, room was very quiet, gym was well equipped.

i think the prices of the room service are very high !

staff was great we were able to take the dog with a low pet fee and the free parking the breakfast was an added

costs in new york are all high. i wish the pool was open, but due to covid - sadly no.

very close to airport they had a shuttle to the airport every 1/2 hour breakfast came with room

was good, main areas a were spacious and comfortable, shuttle to airport was timely, early check in and kate

early check in great breakfast

cleanliness, comfort, amenities, guest service, restaurant , gym and everything else exceeded our expectations

my kids first time to new york and we picked the perfect location to go see everything we came for

great for a family with young kids

the services from the front desk to the fitness center and the room service was perfect

room service,the size of the suite,the electronic lights and shades,the stocked kitchen in the

for late checkout they charged us over $300 each, breakfast for 2 adults and 2 kids was over $120

stayed in a 1 bedroom suite with our 2 kids

we arrived early and were able to get early check in

used glasses left on the table since day one, old bed blankets and covers for the second kids bed

art from oliver in the bar) there 3 small examples: laundry back late they forgot my morning call and the car i booked and confirmed was going to the

room with holes no dinning tables expected ridiculous bar food waiter not to to standart, running the manangnent, seriously coronavarisus , 2 percent

location is great the spa at the hotel is really good

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

right across the room with coffee, ice machine & microwave which made it so convenient for my kids & i

noisy was put on a floor were owner family lived kids running in hallways late night babies crying laundry carts up in the hallway all night was the

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

no pet fee (with the understanding you'd pay for any damage of course) and great dog bed, bowls and

the price of room service was incredibly expensive.

room was and amenities were excellent as was the bar and the restaurant

location and gym;

the room service was really good as well

pool was closed and no one told us only when we asked

pool is a bit smaller than what i would like

stunning restaurant, very cool bar especially the

spa and pool were lovely

and accessories are too old, uncomfortable and tiny lobby, tiny pool, almost zero of public

cable and wifi was easy and quick

the room service women was beyond rude.

d

staff was friendly, room service was great!

breakfast bar could be better

food and room service assistance

comfortable room and bed. thanks for upgrade but see below. lovely pool.

gym, pool are great staff is making progress compared to previous

very attentive staff. wonderful pool and spa area

big rooms , great location and staff, room service and the food was good

gym wasn’t on site and was instead 6 blocks away and we weren’t told

rooms, perfect location, gym is just good, staff extremely friendly and helpful, great

bar offers a great atmosphere and even better view of central park

the room was great and the staff was outstanding. the rooftop bar is the coolest..

excellent location , very friendly staff , ned the concierge super helpful , great rooftop bar .

the beds are super comfortable,there are plenty of 24/h markets nearby, there's a fully equipped gym and a cafe

decent gym

excellent gym for a basic hotel

we had to remind them few times for room service

the room service and no breakfast included in the room cost