breakfast buffet was great, the property is a beautiful old mansion.

the bar is fun and has games which isn't totally a selling point

the bar wasn't taking cash and the atm was broken

room was very clean and spacious

the front of the building and the lobby was pretty. they gave us early check in

the gym (which i used to 3 times during my 4 night stay) is nice but could have better equipment

dinner - breakfast excellent service amenities pool pleasantly furnished

great pool for kids, comfortable room, great bathroom

minor, but there was also no silverware at our table and we had to seek out a waiter at the bar area to find some

restaurant and coin operated laundry on site.

the breakfast ended at 9:30am a bit too early

the hotel was nice and quite. having a late check out wasn't a problem like other hotels.

the kids loved the pancake machine. in our second night the staff was wonderful.

kids noisily running around in halls at all hours

small the bed took up the whole room the walls were paper thin heard our neighbors arguing and kids yelling it was the worst experience and a lot of

breakfast. attendant was super capable and charming.

parking, wifi, & breakfast were included /free

laundry

we had to call room service couple of times to unclog the toilet

they provided free early check in

(drinks were amazing) we are looking forward to visiting again and using the spa services

hotel & spa has become my home away from home

spa was excellent

the spa was also very nice

if you happen to go to the bar and get alex as a bartender, you just hit the jackpot - he’s great

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

staff was excellent and accommodating for early check in. greeted by an exceptional valet.

would be nice to have a coffee/snacks service throughout the day or at least for the bar to be open before 5pm

comfortable beds and bath, coffee maker, gym excellent sushi bar in hotel polite staff walkable to train and

loved the lobby and bar area, had lots of options

large, well appointed gym

gym facilities were not available.

the room was a little small and there is no pool just a gym and a giant courtyard but who cares about a courtyard in the fall/winter time

wish there was free breakfast, cups in gym area, and free parking.

i needed a late check out and the staff allowed me to do it despite the fact they were busy.

was pixelating all day and there was no phone in the room it had too many glass mirrors we had no pool it had no room service for breakfast and you have to wait to to go outside after 8:00 to get

the pool

they have a functioning outdoor pool

friendly staff, like the late check out, roomy suite.

little kitchen with microwave and fridge

very good free breakfast. p

advertised pool the be open and the gym door was unable to open and the staff was frustratingly difficult to get them to prop it

the room could use a renovation, but the outdoor pool is all that mattered to the kids

no golf channel on tv

clean, and recently renovated room with a kitchenette

breakfast was not included so we skipped it. i thought it was included

we didn't have breakfast on site but there were also a few chain breakfast places on the same street if people

breakfast not included despite silver elite ihg membership.

when i got there for breakfast i was told i needed a voucher

i still prefer a bar of soap for shower and not the lotions

there's not much to do in the hotel when you have kids.

the bedroom and the pool.

exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there isn’t anything that i think they need to improve

from the staff, room cleanliness, exceptional breakfast and spacious rooms, as well as the pool, on site restaurant and gym i would say there

there is a modest pool and gym, which is nothing fancy but not bad

gym... needs more weights

located, gym and pool were squeaky clean

laundry room had more than half of the machines needing repair.

bed and pillows very comfortable. pool and gym were great. breakfast was fresh and yummy.

i liked everything, including the breakfast buffet.

the front desk staff, kitchen and maintenance personnel were amazing

a healthcare worker and requested late check out and without hesitation they accommodated my request extended check out time til 1pm

love to stay at the hampton inn in garden city it’s always clean the breakfast is good and the staff the

the front desk personnel and the kitchen staff

clean and comfy bed nice breakfast

rooms are very large and all have a patio that faces the pool

the pool table and ping pong table in the game room were a lot of fun for our group

room had high ceilings, beautiful kitchen

the lobby was beautiful, the pool as well

we enjoyed the game room( ping pong table and pool table)

they always accomodate my requests either for early check in and my preferred floor...

if it wasn’t for the waffle maker (which is a novelty) then we would have struggled with the kids

i enjoyed my sent me & my kids n husband we had a good time

the swimming pool for the kids and the location was great!

breakfast was very good and the pool was very useful, rooms very well equipped and beautiful

there was a lot of counter space in the kitchen area

car shuttle service. continental breakfast. comfy beds. great smelling toiletries.

parking convenient

wasn t able to get a spa appointment

natalie at the spa was sweeter than sugar and the body scrub perfect

average, toilet paper is the cheapest available and roll fell off almost every time pulled, mini bar half empty and never refilled in three days, overcharged on final bill with a double charge on

pet fee was not stated on web site $75

the kids enjoyed their stay

parking is free

one of the elevators was not functioning and the resident kids were riding the only functional elevator a lot, so it was a long wait for us from the 5th

- old gym equipment

maybe there should be more food at the complementary breakfast.

the man at the front desk was very nice, seemed to be doing laundry which is located right behind the front desk, but he shut the machine after he realized i

kitchen

i loved the kitchenette, the friendly employees and great customer service.

breakfast was not hot meals.jus quick grab and go snacks.-

area, absolutely wonderful staff (best i've seen in a long time), comfortable large rooms, 24hr room service, on-site spa, indoor pool, close to cafes and restaurants (-)room service meal price (+)clean, super nice staff and delicious room service (-)the menu for room service was limited and expensive. (-)room service rep over the phone mentioned that our food would be delivered in 45 mintues (+) room service for breakfast was excellent and well presented (+) room service was very good and super quick (+)room service breakfast was outstanding (-)took too long for room service (+) convenient access to restaurant in house, good room service and nice porters and bellmen ready to

i love where it s located. beautiful inside and outside the hotel. plenty of parking.

was great, the bar man, german, was an excellent chap

red door spa waiting end of day and bar great with 2 different kind of

every thing. close to the lirr--- good parking, doorman service...quiet room....

the breakfast was great and there were tons of options.

breakfast was decent

breakfast bags were not nutritious or appetizing

in addition, the breakfast was plentiful and delicious

comfortable bed, spacious and well-equipped gym

the breakfast was yummy.

the indoor pool

didn t use any amenities like the pool or gym

didn t use any amenities like the pool or gym

had breakfast at restaurant on last day, food was good not great

breakfast is ok for me but could be better in terms of the quality of products

small gym but totally fine, and great breakfast

breakfast was nice and a particular lady in the kitchen was

the staff went above and beyond bringing our kids a goodie bag for their trip to the zoo

breakfast amazing. betsy at breakfast bar is super helpful

didn't go to swimming pool

convenient and plenty of free parking

my kids room above us, the shower didn’t drain, and our toilet overflowed/ backed up and flooded the

plenty of parking, good heat specially during rough winter and snow and location is close to the downtown

a bright friendly bar and restaurant

loved everything from the complimentary breakfast to the pool and jacuzzi

the pool/jacuzzi and gym were available for use via private reservation to maintain safety

staff - parking - pool - gym - computer room - kitchen

in the gym (1) one of the two treadmills didn't work, (2) the water fountain was empty on two days, (3) no

my one and only problem was the pool was a bit cold for the season and the hot tub wasn’t working

was given to someone else, secondly they gave me a room on the first floor all you can hear were kids running down the halls all night and then had prank calls at 7am a few times which was

a place to bring kids it was so smoky on the second floor and i don’t smoke my room smelled like smoke no cable

type refund i didn’t get no sleep last night all room on that floor they put someone with all kids a cross from running hallyway all day and night i left be4 my time too

not worth your money especially when early in the am you hear kids running up & down the hall

is accessible for folks with limited mobility - i liked that it's really not a place meant for kids to be, adults only

pool and gym were closed for renovations.

not the most lovely people, and they always seem to have a pack of screaming kids

everything was clean and the pool was great

the breakfast could be better

i love the pool and the big bathroom

breakfast could be better

breakfast available in the morning is the best

breakfast was great.staff

right by the i 95 highway comfortable bed and pillows setting and décor of room breakfast options nice fridge courteous, helpful

continental breakfast not much to offer.

in pet fees (non refundable) for our 2 cats for 5 nights, ridiculous

surprise additional $20 per night to park your car, i don't mind the additional $25 a night pet fee but it would be nice if it was part of my total when i made the reservation

more varieties of breakfast

not provide laundry items, hairs stuck to bathroom vanity, no paper towels at kitchen area, and room had bugs

the staff is not always at the front because they are also doing laundry

loved the ambiance of nature indoors! the salt water pool and hot tub exceeded expectation.

i wish the pool was still partially inside and outside. pool area was so hot.

room service, overall look of hotel

lightening in the rooms was terrible. kids running up and down hallway constantly

they have now everything good hotel has, nice fresh rooms, gym, pool, nice bar and nice staff

close to a park for the kids

the staff was great breakfast was also .amazing....

breakfast decent, bar at front desk nice, kids liked pool

just some kids running making noise beside that it was good

breakfast decent, bar at front desk nice, kids liked pool

on site kitchen serving 3 meals

liked the facilities offered, the pool and gym along with the other facilities such as the washing

liked the facilities offered, the pool and gym along with the other facilities such as the washing

like, i also enjoyed the breakfast and the room and amenities

i disliked that room service was not available all the time

the pool, the room, the friendly staff, the location

room service was

a hotel to charge you $28 per day for use of the pool and gym when you are not using either one of the areas does not bode well for me

also i had heard from other travelers when i was sitting at the bar that their food at restaurant was overpriced and not well prepared or tasty

clean room and bedding good hot and cold breakfast selection

even when my kids spoke

great place to stay with all the little kids too!

complimentary breakfast was terrific

i love the outdoor seating area during breakfast

plus, the amenities close by like the spa and the rooftop club make for an even better

servise she was nasty and then 2 fight and were late night kids sceaming and beer

newly renovated with an airport shuttle was a huge bonus!

i was especially impressed with the bathroom and the spa like shower

i especially loved the bathroom which was a king room with a spa bath

didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

a restaurant or bar in the hotel would add a lot.

they have a free shuttle service to take you anywhere within 5 miles

coffee bar needs a small light, it's a little too dark to see inside the cubby

staff didn’t give a run down of facilities that the hotel had to offer - gym, breakfast arrangements, bar

website indicated that there was room service and two restaurants serving meals but when i got there there was no room svc and only

loved the pool, our kids loved the pool because it goes from indoors to out doors

it had a well-equipped gym

agora spa was sensational

room service was very courteous and so was the server who brought our food

very poor breakfast.

there wasn’t even a coffee pot in the room, no cups, no bags for laundry, the only pail was in the bathroom

would have liked more choice for breakfast.

recliner and full kitchen

there and very friendly and with covid they have it extra clean and i love that i can do my laundry

we enjoyed the pool, gym, and in-room dining

the swimming pool and gym were a great addition.

really liked the gym and the bathroom

pool, bathroom

great location and pool was awesome!

the pool is in a neighboring building, so u need to walk outside for a minute or less

was great, pool was great, beautiful hotel

rooms were very clean, we were informed that room service is provided every other day

ich was fine for us), the receptionist could have made

breakfast was good!

location to the airport, free shuttle, food on sight, indoor pool heated

bar was a nice touch to our morning wakeup routine

restaurant leaves a lot to be deserved; what bar does not have gin

modern and stylish hotel, great staff, nice rooms, good breakfast, well equipped gym and

absence of a bar and seems under staffed

no sponge provided in kitchenette

location was great. apartment was large with full kitchen.

spacious, clean, good breakfast

parking is extra. no vegetables in breakfast. everything else was great.

kitchen old and outdated and unclean. no kitchenware.

didn't have breakfast.

cleanliness, friendly staff, yummy breakfast

no restaurant or bar except coffee bar until 10

the breakfast was so good and the waiter (can't remember his name), he was awesome too

our 2 kids slept on the sofa bed, comfy enough