no pet fee

had a wonderful breakfast and a nice swimming pool and exercise room

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

breakfast had alot of choices and was delicious

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

there were little seats at the breakfast place.

entrance was open and welcoming with clear area for breakfast and indoor pool

cleanliness, brightness and a very good hot breakfast.

the pool heater was broken but they were trying to get it fixed

breakfast was great

the pool was super small!

also, there was to be laundry facilities but that was not so, i had to find a laundromat

clean, quiet. variety of foods for breakfast.

laundry dryer was thumping against the wall

got great sleep in the comfy bed and was happy to wake up to fresh waffles in the breakfast room

staaff member from the front desk, housekeeping, breakfast staff was so pleasant

pool and other facilities were nice as well

not a lot of parking out front

pool was small and had chipped paint on the bottom

at first it was a problem with the pool being closed on our first day

the wifi somehow logged in to my phone and my accounts were hacked

loved the large room, breakfast, nightly kickbacks included, and popcorn available during the day

wonderful breakfast with several delicious options

complementary dinner and breakfast. in shower toiletries. decor

needs a seat or safety bar in shower

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

the pool area is awesome and the hot tub was above board

no spa or hot tub it was out of service.

the pool. and definitely the heart shaped room we had

everything, good experience, love my spa in my room aswell.

the heated spa and swimming/gaming area

excellent stay. staff, breakfast rooms are awesome.

the fitness center was a nice touch, and i was able to get an early morning work out in.

not enough breakfast

price was okay. good restaurants around. had a fitness room.

room is great, free breakfast every morning!!

almost a full size fridge and freezer with counter space and kitchen sink

hot breakfast and pool staff was super friendly

clean, quiet room and great breakfast

an indoor swimming pool. cream cheese for the bagels

the staff brought thanksgiving food and there was hot breakfast every morning and towels were clean and the hot tub was big and

someone was working out in gym with music on at bedtime

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

the staff was friendly and helpful. it was clean great breakfast.

breakfast wasn't all that good

world of golf was in walking distance.

breakfast was good and staff was nice

lots of storage in the room, lots of outlets in the room, lots of room, workout facility/laundry room is very nice, nice pool is led lit and up to 6ft, comfy bed, nice quality soaps

also the breakfast was tasty, just not our favorite items

everything looked new , it had small kitchen with a regular refrigerator

good breakfast choices

is huge big with old school kitchen area with real dishes and real glass big refrigerator dish washer and many more all room

not able to have shuttle available

convenient location right off the interstate and free parking is great

decor was nice, parking was easy, room set up was functional

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

hotel advertised a nice indoor pool

the bed was so comfortable that we overslept and missed breakfast all three mornings

didn't like that breakfast wasn't served after 9:00 a

beds were clean and comfortable. pool condition and cleanliness was good.

that it was too early to make use of the pool.

breakfast was waffles and muffins.... everything was fine... location, cleanliness, value

went to the laundry area to ask a question about why the television was not working, she told me that she did

needs a bigger gym and pool fixed

kids running up and down hall late at night

breakfast could have been a little better.

swimming pool not in service. gym to small.

gym and good location

clean , excellent decor, breakfast was well set up.

you also stated there was a pool and to our disappointment it was closed

extremely clean, staff was friendly, nice breakfast, safe area.

bacon would have been nice on the continental breakfast.

family loved the breakfast, the beds were very comfortable, the young guy at the front desk could not have been more

breakfast was good and plentiful.

breakfast was really good

breakfast was good and the staff was great

breakfast was good …. could’ve had some meats

why are the pools kept so cool!

breakfast choices could be expanded.

the breakfast was just basic. no fruits and other alternatives available.

very friendly, breakfast always refilling

kids were there the last of 5 night for me

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

the elliptical in the gym was brand new

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

pool had too much chlorine. caused a rash on my grandson

we we left waiting for an airport shuttle for over an hour in sub 20 degree temperatures

the breakfast was wonderful

breakfast had a great selection

the room was very nice and the breakfast was great

breakfast ud83cudf73

free breakfast was awesome--egg white omelet

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

great shuttle service and driver to cvg

very clean, nice warm pool

close to the airport, great staff, and easy shuttle run in the morning.

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

very clean close to attractions personalized kitchen good value for the money

nice to have a working kitchen.

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

everything was clean and we really liked the kitchen

i love having a spacious kitchen

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

i love the room i had of had a small little kitchen area, seating area, and the bed

love the kitchen and the fact it had a bathtub for my kids

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

we also enjoyed breakfast

didn't think much of the breakfast, but i am not a breakfast person anyway i found it to be very quiet considering how close

clean rooms. kitchenette.

kitchen, refrigerator, stove, room size, tv, laundry faciities,

oatmeal, coffee, muffin and nutrigain bar was an ok start for grabngo breakfast

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

free shuttle to airport comfortable beds

the location was extremely close to the interstate. very easy to find. the pool was very clean.

there was a bar and restaurant though i didn't use those

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

so clean room and breakfast area and great food.

early morning desk clerk didn't even acknowledge us when we came down and had to ask twice if the shuttle was coming on schedule

different things to do at the hotel that you didn't have to leave for there was a gym an indoor pool a pool table corn hole ect

but we missed the breakfast each day because we needed to sleep in

friendly staff, great location, 24 hour shuttle, pool, clean room.

lack of options for breakfast

selection at breakfast including hot sausage and eggs

very nice staff. kids loved the pool. everything was clean

24/7 shuttle, breakfast included, clean and comfortable, great staff

the staff at the front desk were very friendly and the breakfast was great

everything seemed new, amazing breakfast, the staff was super polite and there was lots of stores close to the hotel

excellent breakfast

loved breakfast!

super clean, great amenities such as pool and continental breakfast, room was fabulous

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang

pool was small but kids will always have fun with water.

pool was out of order so that was a huge bummer for our kids.

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

the pool was too small and the water was very cloudy

screaming kids in the pool all day, so didn't get to take a dip

although it's late in the season, a dirty pool reflects badly on the hotel

literally everything within five min of property (airport, casino, stores, restaurants

the pool wasn't open but not a huge loss.

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

the pool was perfect and very clean

clean pool area was very clean and warm

and the staff could not have been more accommodating and friendly - checkin, checkout and the shuttle driver, all 10/10

suite had the best kitchen layout with sophisticated storage system

breakfast was difficult.

or go swimming in the clear water cool temp pool

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

room is beautiful and comfortable, also the breakfast was great.

great breakfast and cleanest pool ever

small gym and swimming pool but nice to have these facilities around

handicapped room but we asked if there was any way we could move to a room with a bathtub for our kids

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good work

breakfast was great, location was good close to creation and the ark

the toilet is so tiny, like a kids toilet and i'm

breakfast was okay they had ran out of some of the food and kids were working to help refill the

wasn't aware of the pool being closed completely untill we had got there the kids is only reason we had choice this hotel thinking the pool was

pool closed

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

great hotel, have stayed here several times, quiet, comfortable beds, easy check in and out, hot breakfast and plenty of

the pool wasn’t open due to the covid 19 so the kids were a little sad .

the pool was open

they didn’t even ask if we wanted a late check out

fitness room was not air conditioned

affordable room clean room good breakfast friendly staff

clean, friendly staff, great breakfast choices

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

ice machine and the best breakfast

clean friendly affordable breakfast

airport shuttle runs 24 hrs so very convenient

very friendly staff and free of charge shuttle to the airport

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

shuttle was prompt

easy access to & from airport with free shuttle.

they had a hot breakfast buffet with lots of items

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

shuttle to airport

airport shuttle

i think someone even rolled their eyes at my kids and i

the pool area was nice, it was nice it stayed open late.

breakfast was really good, and of course i ate too much

was worn and outdated, time for updating, broken leg on table, laundry vending machine didn't have soap to wash clothes, check in agent wanted to give me a

the food was awesome and the pool was a huge hit with my children

the rooms, pool and staff!

it was a quick trip and not able to use the pool.

my room was excellent. bed extremely comfortable. overall perfect. breakfast was wonderful.

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

pool was chilly.

michael held a room for her and her kids until we got there and was more than accommodating

lowest cost long-term car parking, with reliable airport shuttle

i'm a truck driver, and they have space or a place for me to park my truck and trailer

location and shuttle to airport. nice, clean, comfortable room. friendly staff.

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

the breakfast was awesome and well stocked with an assortment food

the kids had a great time at the pool

the pool was cold. i don’t remember asking for a quiet room. i had kids

exercise/fitness room didn't have but a treadmill and elliptical machine

they are doing construction to increase size of the breakfast and lobby area, which is

also, i am always looking for vegan options for breakfast, and this hotel was better than many in that regard, but most of the food was not vegan

bed was very comfortable, the shower was great, the room was very clean, the breakfast offered a great many options

later hours on pool sholuld be 24 hours just like the gym

nice front desk staff. has gym.

a little more gym equipment would be nice, but it was a good space and functional.

the kids loved the pool

pool needed to be warmer!

great location. hotel felt safe for families. nice breakfast selection nice inside pool.

breakfast was good, the ladies that were bringing food out were very nice

location was phenomenal and you could sit out with a nice fire, bbq, swimming, 5star breakfast

arrived at 4 pm to see 2 room service trays

was a quick shuttle ride to the airport

had room service the food was very good

the free shuttle ride

no receptionist upon arrival and room service trays left in corridor

breakfast was great

it was quiet, close to highway and restaurants, great price and excellent hot breakfast

too many younger kids running around without adult supervision maybe more signs would help

was no pool

was paying for 4 rooms for my kids

helped us park our trailers out back, gave us recommendations

the breakfast was nice

breakfast was excellent

the staff was super friendly and courteous, and the breakfast setup and options were great

the staff,breakfast,early check in accomodation, the condition of the room were excellent.

cigarette smoke even though it's non smoking, someone was smoking marijuana and there were always kidsrunning

not draining ,dog next room barking all night ,kids running in the 2ndfloor

we were on the first floor which was great for our kids who like to run around

i cleaned the floor in our room with clorox wipes before our second night when our kids stayed with us

very filthy, not just rooms but parking lot

pool was somewhat warm and clean and the gym was clean

there were a lot of of older kids playing very rough, screaming, and running

kids friendly, the breakfast was very nice, and the kids enjoyed the pool and cookies at the evening

free continental breakfast and pool area for kids

literally about 20 adults and 60 kids, so my family was unable to use the pool

the breakfast was nice - they had hot and cold choices

clean, friendly staff and great breakfast.

the breakfast was excellent. there was a nice selection.

the service was great, very friendly employees, enjoy the breakfast.

bonny ( i believe ) the lady who took care of the breakfast area was very nice and friendly

breakfast was less diverse than at all the other hotels we stayed at on our road trip

the room was great, i opted for the spa tub and it was useful after the long days.

the breakfast was awesome, and the kids loved the pool.

the heated pool was cold

pool was closed, very disappointed.

plenty of parking at the hotel

gym and pool were great

bad but the sliding doors in the newly remodeled rooms made my kids a bit uncomfortable because you can hear it when they use it, lol

beds were extra hard, shuttle service was an inconvenience, and the dinner we ordered was bland and overpriced

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

comfortable beds, friendly staff, hot breakfast.

bed was very comfortable. great breakfast. staff very friendly

had broken items in our room (toilet seat, microwave), ants, the room was not cleaned daily, the gym had broken machines and an empty water jug, there was nowhere to get water unless the breakfast

the facilities laundry room needs updated equiptment.

nice quick shuttle to airport and cheap price to leave car

really wasn't much of a breakfast

wish the pool opened before 10 am.

kids enjoyed the pool

breakfast was good

the room was like a suite. very nice and clean great pool an awesome gym!!

even with covid, they still had bar and restaurants open and had room service unlike other restaurants that stopped offering extra amenities

the pool gym location balcony views size of bathroom and hooks mini fridge

warmer pool area

the indoor pool is nice and i love the gym

pool was nice

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

also wish there was a shuttle service to and from the riverfront

was no kitchen aid with a mini fridge you could not use full of items

their shuttle service was excellent

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all very accommodating

noisy kids running up and down the hall and taking over the pool

nice staff, great breakfast, great location.

way too much chlorine in indoor pool, kids had red eyes

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

did not eat breakfast, the location was perfect for me as my business was in downtown cincinnati

said it had breakfast, i guess i was hoping for more

was absolutely thrilled to find that my pet room came with a full kitchen

breakfast and bed and toilet

liked that it was very quiet, although i didn't use the kitchen, the area was well taken care of and clean

room has kitchenette room and hallway are clean proximity of restaurants and highway

00 per day charge to park in the hotel parking lot

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

surprised you had to pay for parking and no included breakfast service.

my grandsons enjoyed the gym.

friendly, comfortable, great walk-in shower. nice breakfast.

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

ancakes or waffles) turkey saugage for non pork eaters or vegetarians larger pool

also nice that you provide complimentary guest laundry services and an awesome omelet as well

breakfast was great! room was spacy! pool was nice!

pool was great breakfast was amazing

excellent size executive suite! pool was great! happy hour was nice. breakfast was awesome!

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

my kids enjoyed going up to the roof top bar and looking around the city

breakfast was good and the kitchen staff did well restocking the buffet as needed

the breakfast was really good and healthy

the bed was extremely comfortable and breakfast was amazing.

breakfast selection

pool is tiny

the breakfast was better than the last time but could still use a little boost

to the ball park, nice gym, cathedral ceilings in the room and it was nicely done

i liked that it had a gym, it was close to everything, and the free breakfast

early check in friendly staff

the breakfast.

breakfast/ coffee would be nice. a night light in the bathroom softer bed

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

expensive parking like all downtown hotels. no comp breakfast or drinks.

once getting to a room at 9pm (with 3 kids under 8) to pull back the

it was comfortable. it met my needs for my visit. my kids enjoyed their time in the pool.

would not take kids there

its quiet and the breakfast

no pool

om service) was delicious and on time.

room service

have been nice to have a breakfast bar to get a quick bite or coffee

small shallow pool. kids were not impressed.

the pool was very small but entertained the kids for a short time.

didn't get breakfast because no one was working at the breakfast bar and no food was available

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

went to the brick & morter bar & restaurant or drinks

the key cards weren’t working on the parking garage, pool or gym.

kids swam in the pool

the gym needs a little more throughout the brand

everything, especially the outdoor area for the kids to play games

but the kids had to problem with any of it

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the location and the gym was by far the top 2 things

so we had to shower in the gym

egg white omlet terrific room service staff was very accomodating.

the bar restaurant food and drinks are exceptional but very pricey

the pool was closed at the time of our visit. our kids were very disappointed.

room service

also i ordered room service and it took over a hour in a half to get my food then when i

bed and pillows, sooooo comfy. gym and pool.

the kids enjoyed the

the kids running the halls all night knocking on our door throughout the evening

the bathroom/spa was amazing. we went for our anniversary and had a great time.

didn t even know about wifi

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

i chose a 4-star expecting access to food, drinks and wifi

wifi out of service

location, restaurant and bar on the bottom floor

great bar and restaurant on site

excellent bar and restaurant

room was very comfy - really nice bed and the bar area was fun after a long day of work

we really loved the bar area

breakfast was good, staff was phenomenal, valet was phenomenal

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

everything from the rooms to breakfast. they always do a great job.

breakfast was wonderful

free breakfast, good location, nice gym.

it had a full kitchen, nice size living room, big bathroom, and a huge bedroom

breakfast was not well stocked

the lighting in the kitchen area could be brighter

the kitchen staff was amazing!! also cleaning lady with blond hair was great

bed compfy and breakfast good

the location of the room,the set-up and breakfast

is no bar or restaurant in the hotel

pool and the extra area downstairs with pool table and tvs

the pool was great ud83dudc4d good coffee and good breakfast

breakfast could have had more options.

location, room service, staff, parking fee, comfortable beds, excellent amenities.

the rooftop bar is a little small.

room service food very expensive and not very good

om service delivery) but some were lacking and disinterested

good for families with kids, alot of inappropriate nude arts and magazines

the room was a little dusty in a couple of places. kitchen items were a little sparse.

the roof top bar has an amazing view as well

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

love the gym and friendly staff.

the rooftop bar is spectacular! it was nice to relax in the evening.

the breakfast was horrible. need to explain the options better. and need more options

the food was delicious at the bar as well as breakfast room service

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

the shuttle service was top tier

polenta breakfast bowl was delicious!

i took my kids out the pool and went back to our room

pool temp and pool area was freezing

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

wish the pool had been open

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

pool area and gym were mostly clean

no towels available in the pool area

it was clean and the pool was a hit with the kiddos

pool's great room was clean and comfortable

the breakfast staff is a little unfriendly

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

the breakfast wasn't that great either

it was cleaning and had parking on spot. plus late check out times.

very clean, staff was so kind and helpful. right across the road from the ark. small breakfast

were a lot of people but a small area for breakfast but everyone was considerate of one

to touists attraction allowed early check in room exit door in front of parking and able sit outside in camping

the breakfast was decent, i was hoping for bit more options but they had a serviceable continental

quite nicely priced pet friendly staff was very polite it's big free and very clean breakfast was good for two nights

fact that the pool is inside, the smell of chlorine is too strong, you can barely stay for more than 30 minutes

don’t like to bother staff to let us into the gym to work out, the room key has not worked either time we have been there

the location was great and the breakfast was very good

the room was great , the breakfast was wonderful and my kids loved the pool

so sorry but the breakfast wasn't that great

swimming pool could have been repaired and working

enough but the bathroom was very outdated and cramped, it was in dire need of an upgrade, the laundry facilities worked well enough but again, machines old and outdated, room not to clean

the free breakfast had limited choices

the pool was clean

one of our kids left his money in the motel room

the shower was away from the toilet so my husband could shower while the kids were able to still use the bathroom

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

nice staff, clean rooms unique way rooms are set up, pool was great

we enjoyed everything. the rooms were clean. the pool was a nice size.

great amenities including the bar, pool, fitness center and free breakfast

free wifi and complementary breakfast were much appreciated

breakfast good, location great for campus visit but it's on busy street

you could hear kids yelling and traffic outside all night long.

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

the breakfast was nice but wished there was a little more variety

unsupervised unruly children in the pool

breakfast was fantastic

the room, pool and eating area were all very clean

very respectful staff ,clean rooms,nice breakfast and an amazing pool