great hotel, would be great to have a gym for business guests

it was absolutely fabulous. i is impressed with the room and the room service

we had to order room service for a pot of coffee

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

the room stank like mould and the wifi doesn't work in the bedroom

staff and clean rooms the fire alarm went off at 4 am but there was an electrical fire in the pool room so i m glad they went off

loved the building and room service.

no one answered the phone when i attempted to order room service

you should have room service for breakfast and breakfast should end at 11:00am

had kids so was disappointed pool was closed. understandable though.

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

even with covid, they still had bar and restaurants open and had room service unlike other restaurants that stopped offering extra amenities

due to covid the pool and restaurant at the top were closed but they did have a nice restaurant on the first floor

the indoor pool was fun for the kids, and was well maintained

we came back to our room later saturday and the house keepers had the kids animals placed cutely on their bed the kids thought it was cute

pool was huge and the children couldn t live with out it

00 per day charge to park in the hotel parking lot

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

breakfast was reasonably priced and not half bad

she was so sweet & welcoming for breakfast

12.99 breakfast

liked that it was very quiet, although i didn't use the kitchen, the area was well taken care of and clean

was a kitchenette with a refrigerator, microwave and stove

breakfast and bed and toilet

the kitchenette was great. staff very friendly.

we liked having the kitchen area in our room.

the breakfast buffet had many options very delicious

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

rooms were large with full kitchens (no oven, just a cooktop)

the bed was extremely comfortable and breakfast was amazing.

loved the full kitchen with anything needed to cook, even though we weren’t staying in the room for that purpose

breakfast was a little weird

the price, i feel there should have been a complimentary breakfast included in the room rate

i didn’t have any breakfast

location and breakfast!

the breakfast.

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

friendly staff. free parking. free breakfast. clean room.

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

staff was great to accommodate my kids to get to use the pool.

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

room clean/ breakfast service still great although modified/ kids loved the pool

breakfast selection

also there was a rule against being alone in the pool area

pool open and great

the breakfast was awesome!

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

went to the brick & morter bar & restaurant or drinks

the lady working the front desk and the bistro bar were so so nice

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

didn't get breakfast because no one was working at the breakfast bar and no food was available

they don't have a bar and don't sell any beer.

breakfast was delicious. great choices for menu.

need another person to help with cooking the breakfast

gym needs upgrade

too many kids in the hot tub

too many kids in the hot tub

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined the experience

the pool was closed at the time of our visit. our kids were very disappointed.

architecture and room service

egg white omlet terrific room service staff was very accomodating.

have been nice to have a breakfast bar to get a quick bite or coffee

the only downfalls were the noisy kids

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

the only hotel bar drinks were really awful.

gym equipment outdated and out of order, furniture worn and

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

the bar hours are limited but it’s lively, when they are open

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in the various areas

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was said on behalf of the rest of the

they ran out of regular coffee at breakfast and i ddnt hv the heart to ask them to make more

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

i love the amount of space you get for the money, i love the kitchen

reakfast was outstanding

kudos to the chef for the free breakfast - hot cooked choices ready to grab, along with continental items also

breakfast was excellent

there was an incredible rooftop bar and dining venue

friendly and helpful staff, which included the valet, front desk, bar tenders

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

roof top bar was awesome

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

i love the room it was big and my kids definitely enjoyed the space.

to front desk and room service out of order tv did not work our first visit we will give another try

wifi out of service

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

very clean, great breakfast and the staff was polite and courteous!

made breakfast a joy

the gym had decent equipment

free breakfast, good location, nice gym.

room service food very expensive and not very good

good for families with kids, alot of inappropriate nude arts and magazines

ont desk and bar)

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

i like the art theme and i liked that the gym and restaurant were available.

i had no issues.. unfortunately the bar was not opened but we still didn't have no problem.

breakfast was not well stocked

kitchenette

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

room was great. liked having the kitchen.

lobby bar and comfortable spacious room.

we really loved the bar area

great bar and restaurant on site

room was very comfy - really nice bed and the bar area was fun after a long day of work

excellent bar and restaurant

everything you need, friendly, great breakfast

and clean, fitness room was great and community rooms with the pool table, mini home theater and bar area were a nice added bonus for the kids

bar off the lobby was very nondescript

there was no rail or bar to hold on to

the location of the room,the set-up and breakfast

the cleanliness and the pool area.

pool water was very cold. didn't offer free breakfast.

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

pool temp and pool area was freezing

the hotel has a bar inside it

breakfast with hot and healthy options, room very clean and comfortable

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

it was cleaning and had parking on spot. plus late check out times.

the breakfast staff is a little unfriendly

breakfast was good but both mornings there was no coffee

it was very clean. the bed was comfortable. breakfast was good.

my kids had left items behind in the room after we checked out, but they located them and gave them

are bed bugs there my kids got bite up real bad when we enter da room he smell like smoke real bad

would not take kids there

i liked the cleanliness, the open pool, and the complimentary breakfast.

the hotel was great , but the kids were upset the pool was out of order.

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

they had a clean heated pool and grab and go breakfast

breakfast and coffee were great

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

my four kids were devastated

great amenities including the bar, pool, fitness center and free breakfast

everything was clean and comfortable. i loved the separate bath areas perfect for kids.

breakfast was excellent, good variety and quality

the price at the laundry very

breakfast buffet was ok but no cheerios or rasin bran cereal, no oatmeal, only fresh fruit was

the room, pool and eating area were all very clean

very respectful staff ,clean rooms,nice breakfast and an amazing pool

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

pool & gym were great! breakfast enjoyable. good location.

liked that it had a mini kitchen with a nice an clean refrigerator

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

breakfast was suitable

room had alot of room. furnishings were nice. bed was comfortable. kitchen was nice.

staff friendly, helpful. breakfast was great! something for everyone.

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

pool was closed and we were not made aware before stay. we had some very disappointed kids :

breakfast good, location great for campus visit but it's on busy street

30in the morning, the desk reception were very nice, i did not see the gym, nice clean hotel was very impressed would stay

laundry facilities available

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

i liked the comfort of the room, the quality of the gym and the service of the staff.

bed was comfortable. breakfast was good. location excellent for our purpose.

very clean great breakfast

front desk staff amazing. breakfast was exceptional

we did not eat breakfast because we had a surgery scheduled at 5:30 am

the location and parking garage are great. hotel bar cool. room clean and staff very friendly.

my kids loved the fun decor throughout the hotel

as kid friendly, while the kids love all the fun details as much as we do, there are a lot of party aged kids and the walls

in the lobby area, fiona's bar is great for an evening drink and simple meal, and poindexter's serves an ok breakfast

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

1st floor room, early check in

had asked for a non-smoking room and we had just done a load of laundry we were folding in the room

alot of people in the pool and for a second shift person pool isn't open long enough

clean friendly affordable great breakfast wifi cable

very very nice pool

the rooms, pool and staff!

pool was chilly.

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

the hotel was clean, staff was very friendly, the breakfast was great, and i liked the location.

they gave us a handicap room so this is probably why), breakfast was excellent, we enjoyed the pool to ourselves but unfortunately the whirlpool wasn't working so overall a great stay

great bed and breakfast

location is excellent. breakfast was great also!

nice front desk staff. has gym.

bed was very comfortable, the shower was great, the room was very clean, the breakfast offered a great many options

staff, breakfast, room

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

the kids loved the pool

the pool was a little small but still nice

the pool room was so potent with chlorine it was almost unbearable.

pool was clean

we checked in the kids and i wanted to hit the pool and get cooled off but was closed off during our entire 3 day

girl that checked me in was fantastic but all the other “kids” at the desk never even looked up

nice breakfast as

the pool wasn’t open due to the covid 19 so the kids were a little sad .

the pool wasn’t open due to the covid 19 so the kids were a little sad .

you couldn’t order movies, no safe in the room and no pool

no pool

no pool or hot tub to relax in

breakfast

laundry room and pool hard to locate

the gym, and location

clean, close to shops and restaurants nice breakfast

good choices on breakfast bar

very nice pool, clean rooms, clean lobby

the breakfast offerings were excellent and a good variety oof selections.

staff was hospitable and friendly. room was comfortable. breakfast was good

the lights are dim and the main light in the kitchen only had one of the two florescent bulbs working

the kitchen, netflix, the coffee.

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

good location and good facilities though didn’t use pool or gym

pool a little small but fun. wifi didn't work well in our room.

the pool was too cold

the pool was out of order

but the downside was the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

clean and great breakfast.

from the front desk all the way to the morning breakfast crew

pool was busy with families

the breakfast was a little disappointing. food was cold and definitely not as advertised.

staff, breakfast,location,parking. room layout is great.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

well my husband wanted waffles on the breakfast bar lol he was fine lol he found plenty to eat

the pool was out of towels and took a while to replenish

the shuttle driver was a good driver and very helpful and friendly

breakfast was and staff member was very friendly

kids ate free at restaurant

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

the room was spacious. the bed was comfortable. and breakfast was delicious.

lowest cost long-term car parking, with reliable airport shuttle

great breakfast buffet with hot eggs & sausage

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

is a truck driver, and the manager was helpful in showing him where to park his 18 wheeler

very clean and comfortable. staff was very nice. pool very clean.

wasn't heated and exhaust fans were very loud, room was dirty, poor quality breakfast, gym was closed (supposed to be 24 hrs), general upkeep of the hotel was lacking

the pool was perfect for my kids

go for cranberry juice, if you ever think about other choices (apple and orange are good for kids, which i get)

clean, friendly front desk staff, nice continental breakfast /staff (maybe add

shuttle was prompt

airport shuttle runs 24 hrs so very convenient

the shuttle to and from the airport was nice. driver was very courteous.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

was okay they had ran out of some of the food and kids were working to help refill the bar

good breakfast

breakfast was okay they had ran out of some of the food and kids were working to help refill the

the pool was under construction

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

shuttle to airport

the shuttle driver was a bit gruff.

breakfast could have been better

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

breakfast-delish

good staff and it was clean . guest laundry

travel with our dogs and appreciate no additional pet fee

zero pet fee

great choice of breakfast

breakfast bar even though i only got juice it was still clean.

was only minor things i disliked but overall it was worth it bed was very comfortable plenty of parking

bread for breakfast was a little stale

comfortable, breakfast was good and easy,location was great

was no breakfast, only coffee

there was no breakfast, even tho when i booked the room it was stated that it was

no breakfast

no breakfast

no breakfast available but provides free coffee.

good location and easy parking

the pool was very cold & we missed the hot tub. we still had a great time!

pool was cloudy and ran out of towels both days but was still nice and clean

ud83eudd5e breakfast

also, non guest were allowed to be in parking lot playing loud music at 2 am

when i booked the hotel, i did not realize that room service would not be available during memorial weekend

the only downfall was the parking.

loved the aesthetic and the cleanliness of the hotel. great bar as well!

did not seem to have a lot of parking for overnight guests.

dered twice and both were terrible)

no microwave ordered room service twice and food was cold, no way to heat it up

stayed at the bar, had drinks and dinner

room service is horrible

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

the bar was fun

across from the casino and sits around many options for shopping, etc

excellent location and staff. full kitchen!!

although it's late in the season, a dirty pool reflects badly on the hotel

staff were very friendly and accommodating and april the breakfast host was absolutely the best with giving advice on where to visit and how to make the

bought our 8 wk old puppy with us and paid a $15 pet fee

breakfast was great and had lots of choices

every thing was great except spa tub was week

the room was great, i opted for the spa tub and it was useful after the long days.

clean & well maintained hotel inside and outside. conscientious employees. good breakfast.

the swimming pool had to be closed due to the coronavirus

food: breakfast selection was very good, hot cooked eggs, bacon, etc

food - size of room - cleanliness - friendly and helpful staff - had a pool - location

didn't have a shuttle to and from then airport so it cost us a total of $35 to and from using a taxi

the kids loved the pool

hot breakfast, pool, laundry room, location is all excellent.

nice breakfast.

hot breakfast not great,had better at holiday express

nice indoor pool area

pool was very nice

the pool was nice, it even had stocked towels and was clean

the pool is a little small but the kids liked it

breakfast was difficult.

loved the hot breakfast as well

easy to check in. rooms clean. pool was clean.

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

didn't think much of the breakfast, but i am not a breakfast person anyway i found it to be very quiet considering how close

the kitchen was a great benefit for our stay

breakfast: should put a toaster with some eggo waffles or french toast or have boiled eggs

kitchen

was perfect for my wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room

screaming kids in the pool all day, so didn't get to take a dip

gym open 24 hrs

the pool and hot tub were a bit small but i sill would go and stay there again

the staff and ability to get a shuttle to airport early in the morning.

pool looked nice but appeared to always be crowded and felt rather uncomfortable working out in the

the shuttle van driver drove me across the parking lot to a restaurant so i wouldn’t have to walk on

i wish the pool was heated more and i would have loved a hot tub to be there

and no pool to use

it was very well kept despite the restaurant and bar being renovated.

it was nice. i wish the pool was heated

shuttle service.

the breakfast was really good

there is also a casino in a short walking distance

breakfast was great, staff was very kind

pool could have more tables available for family afternoon gatherings.

was a quick shuttle ride to the airport

had room service the food was very good

room service dishes and discarded food on floor not collected all day outside of people s rooms

was actually a $60 hold) on my card

food was delicious and bar area was great

there was only one kids channel available (cartoon network)

no cartoon channels for kids on the tv either

pool was not open for the kids the play in

very nice staff and allowed early check in and late check out

didn't like that the pool was closed

the room is big, kitchen is good, very nice staff

very clean close to attractions personalized kitchen good value for the money

big rooms and kitchenette

there was no real breakfast, but that maybe because there was a kitchen in each room.

i love having a spacious kitchen

breakfast choices could be expanded.

pool and hot tub clean and well kept

very clean and nice. nice bathrooms and my child loved the pool.

love the staff the breakfast n pool is always right temp just feel safe there.

nice breakfast with a variety of things to eat

it was raining so they had a shuttle bus that took us to a nearby restaurant

great breakfast, nice pool area

breakfast was awesome fresh and hot

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

excellent breakfast. quiet and clean.

an airport shuttle was available for a very early flight

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

the main reason we booked this specific hotel was because they had an outdoor pool

pool was closed, even though it was outdoor and the weather was perfect

convenient location right off the interstate and free parking is great

was informed after i checked in that i had to give a 24 hour notice for the shuttle

no pool

i didn t like the fact that online it states that they have a pool

decor was nice, parking was easy, room set up was functional

vending machines not overpriced, breakfast was great, pool was clean and well maintained

great staff, offers breakfast, good looking rooms.

plus they have a pool that is well maintained

that it was too early to make use of the pool.

the pool was nice and we had waffles for breakfast

the pool was nice and there was a wonderful sitting area outside

guest laundry area and fitness center

laundry, breakfast was wonderful, room was super nice with everything we needed

pool was cold

room was a great size with a full kitchen, and it had a sofa bed as well to accommodate our family of 5

staff was great especially hotel employee at breakfast the next morning

my rooms have been clean; and there is a variety on the hot breakfast that is offered

the staff was fantastic tammie had the breakfast bar immaculate and well furnished everything was available to us and it was in good

the breakfast is fresh with great options

that is wasn’t summer and the pool was closed for the winter.

staff contemporary feel shuttle cleanliness free breakfast

but we missed the breakfast each day because we needed to sleep in

breakfast was yummy, and the staff was helpful and efficient

current restrictions, we were quite surprised to see all the facilities open (the pool and the gym)

friendly staff, great location, 24 hour shuttle, pool, clean room.

almost a full size fridge and freezer with counter space and kitchen sink

the rooms were clean, the shower was great, and the breakfast was amazing!

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

few things we would recommend is bigger garbage can in the kitchen

open floor plan in the kitchen flowing into the living room was great

we enjoyed the freshness of the foods. the kitchen staff was helpful.

same breakfast menu everyday.

amazing staff, clean property, and excellent breakfast

was goid and the fitness room was very nice

being able to do our laundry since we were there four nights was very helpful

on-call hotel shuttle service to and from cvg is good

next door is an awesome paved trail for golf carts around a pretty pond with geese

there was a good selection of foods for breakfast.

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

kids yelling until 12:30 pm

the pool

dident get breakfast

indoor pool

breakfast was good …. could’ve had some meats

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

the “heated” pool could have been a tad warmer.

updated and clean rooms with comfortable beds and nice little kitchen

we were a larger group with lots of kids and the hotel staff was so friendly and kind to us all

pool was small but that's okay. everything else was amazing!

i particularly like that every room comes with its own kitchenette

it was great to have laundry services available to wash clothes

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

breakfast was good me and my family liked it

gym and good location

was a light going out on the pool so it was flashing into the room all night long

the pool. and definitely the heart shaped room we had

very nice people and great pool

the pool and the heart shaped spa tub in the room

rooms were nice and the pool was great

the bed was very comfortable and the spa was awesome

will take that into consideration for next trip with the kids

breakfast was very good and although we did not have any of the evening meals, it looked very good

free items included in room rate-- hot breakfast, kickback p

of kids in the hot tub

beautiful hotel kitchen and bar till midnight pool and hot tub till 10 rooms were great

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

i love the pool, breakfast was awesome.

excellent stay. staff, breakfast rooms are awesome.

breakfast was awesome i really would like to recommend this hotel to other travelers

staff, breakfast, indoor pool