hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

nice to have a working kitchen.

there was no real breakfast, but that maybe because there was a kitchen in each room.

very clean close to attractions personalized kitchen good value for the money

big rooms and kitchenette

no weights in the gym only treadmill

great breakfast, nice pool area

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

loved having the small bar sink, large sitting area, spacious all around other than the shower area but that is a small

of the hyatt benefits were available: gym, pool, breakfast, decent rooms

the breakfast was just basic. no fruits and other alternatives available.

very clean great pool nice staff family friendly

clean room and comfortable bed, breakfast was good. staff was friendly and professional.

easy access to whatever you needed comfortable breakfast was decent for on the move

it was good for what we needed and the kids enjoyed the pool

great shuttle service and driver to cvg

the main reason we booked this specific hotel was because they had an outdoor pool

an airport shuttle was available for a very early flight

close to the airport, great staff, and easy shuttle run in the morning.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

i wish the pool was heated more and i would have loved a hot tub to be there

the location was extremely close to the interstate. very easy to find. the pool was very clean.

wish the bar stayed open until either 1am or 2am

only thing that i didn't like was that the pool was not open

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

selection at breakfast including hot sausage and eggs

the free shuttle was icing on the cake

there is also a casino in a short walking distance

shuttle service.

the pool was open clean

oatmeal, coffee, muffin and nutrigain bar was an ok start for grabngo breakfast

light breakfast

kitchen, refrigerator, stove, room size, tv, laundry faciities,

the grab and go breakfast.

could expand continental breakfast and have coffee makers in rooms

i enjoyed this hotel, good breakfast, clean, quiet, and great staff.

breakfast was waffles and muffins.... everything was fine... location, cleanliness, value

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

no breakfast

vending machines not overpriced, breakfast was great, pool was clean and well maintained

down, was looking forward to their hot breakfast ice heard so much about in reviews, also the gym was closed, workout equipment looked lovely

we stayed, pool closed, & still i would recommend this hotel, it's clean, everywhere you look

went to the laundry area to ask a question about why the television was not working, she told me that she did

were fasting so the receptionist to set an early breakfast at 3

need to take your own laundry detergent, none available to buy

i didn t like the fact that online it states that they have a pool

was informed after i checked in that i had to give a 24 hour notice for the shuttle

convenient location right off the interstate and free parking is great

our shuttle driver was a great ambassador for your brand as well

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

was clean, bed very comfortable, breakfast delicious

room was beautiful, staff lined us up for a shuttle for an early flight. really a great stay.

, love the different layout , great ac , beds nice and comfy , no pets, extra snacks if kids get hungry, love the desk area , we are on a medical trip for my special needs son to cincy

very nice hotel clean with updated rooms. breakfast was excellent with something for everyone.

the breakfast was a really nice bonus

we love having the kitchen in our room to be able to keep food and drinks in the room

breakfast—omelette were awful and needed better breads and healthier cereals

the breakfast was great and well organized. the pool was nice and clean. location was great.

loved the hot breakfast as well

laundry room was feet away

very good breakfast consisting of cereal, milk, bread, bagel, tea/coffee, boiled eggs etc

nice hotel, also like the pool and gazebo area!

lovely continental breakfast

staff amazing, clean, shower great pressure, breakfast had a great variety

the pool was nice and there was a wonderful sitting area outside

loved breakfast!

it was nice we could reserve and have the pool to ourselves

laundry, breakfast was wonderful, room was super nice with everything we needed

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang out around

the pool was great

clean, quiet room and great breakfast

my rooms have been clean; and there is a variety on the hot breakfast that is offered

my son and i went to the gym and worked out together

the breakfast is fresh with great options

almost a full size fridge and freezer with counter space and kitchen sink

the breakfast is great

breakfast wasn't all that good

breakfast, tv and seating in the lobby, laundry services, vending machines, tv channels in the room, setup of the room, shampoo/conditioner

there was a good selection of foods for breakfast.

the room we were given was next to the laundry room and the staff was doing laundry all night

breakfast ud83cudf73

the breakfast was wonderful

the room was very nice and the breakfast was great

the access to a laundry room and clean rooms.

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

lots of extras that added to its comfort and convenience. great breakfast.

the pool abs jacuzzi was great

has nice pool and hot tub

lots of hotels but i have never had a shower like they had feel in love with it when we went for breakfast which was different both days we were there we were greeted by lois who really help made

got a suite with a kitchen, but the toaster was falling apart and needed to be replaced

having access to a gym was awesome and the location is perfect

the staff was friendly and the breakfast was good & well maintained

a great great gym

there were many things to do in the hotel it self. it was very clean. breakfast was good.

early morning desk clerk didn't even acknowledge us when we came down and had to ask twice if the shuttle was coming on schedule

the indoor pool was a great way to burn some energy, and the staff was always very friendly and helpful

the gym and pool area was warm and clean

comfy rooms , good hot breakfast , plenty of coffee, clean property and clean rooms

clean, modern and close! staff was amazing!!! pool was wonderful for the kids.

it would be a great hotel long term as it had a whole kitchen in it

breakfast was good …. could’ve had some meats

great location. very clean and comfortable. friendly staff. also had a good breakfast

breakfast was good, okay pool was good could have been heated.

the pool

indoor pool

very small pool that is outside so we could not swim because it was cold and raining

buffet breakfast was cold stale bagels and yogurt

the place is kids friendly and very safe

everything was good, wish the pool could have been open.

the breakfast was nothing to brag about. more centered in kids eating.

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

the pool area was really nice the kids loved it .

they are pet friendly

no spa or hot tub it was out of service.

very nice people and great pool

the pool. and definitely the heart shaped room we had

breakfast was great, location was good close to creation and the ark

good breakfast

fyi the pool is seasonal because it is outside

out our window the pool looked a nasty green, totally grossing out my kids

we asked in advance, regarding a hot buffet breakfast and were told yes, yet only a continental breakfast was provided

staff, breakfast, indoor pool

price was okay. good restaurants around. had a fitness room.

i love the pool, breakfast was awesome.

pool area could be updated along with fitness room.

breakfast was very limited. usually there should be waffles maker.

traveled with 4 adults and 4 kids on a church trip

clean, friendly front desk staff, nice continental breakfast /staff (maybe add

good breakfast

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up the good work

pool hours

would have liked for the pool area to open by 7 or 8

the hotel not only has the wonderful amenities that are drury's standard, they have a lovely bar and restaurant in the hotel

hot breakfast buffet with biscuits and gravy

wasn't a grab bar for the toilet to be able to get back up

pool was a little cold

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

the parking area and surrounding hotel area badly needs lighting

pool

arrival there was no parking and we had to park under the overhang out front

so clean and i was happy that there s not a lot of people hanging in the parking lot who weren t guests

friendly and helpful employees, on the highway, kitchen with room service.

got great sleep in the comfy bed and was happy to wake up to fresh waffles in the breakfast room

nice breakfast didn't rush us out at check out

room was next to laundry room with cursing employees entering my room without knocking

i was only there overnight for a few hours and did not eat breakfast.

i'm so thankful ur employees ok my service dog to stay here no pet fee

breakfast :(

the breakfast was delicious the cleanliness of the place

from the front desk to the kitchen, everyone went above and beyond to make us feel welcome

the kitchen staff not so friendly

we needed an early check in to be at an event on time

very friendly staff and free of charge shuttle to the airport

airport shuttle runs 24 hrs so very convenient

did not have time for breakfast. i caught the airport shuttle at 6:30.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

shuttle was prompt

machines out of order, laundry 2nd floor

to airport was great; room met all of our needs; we went to an outside vendor for breakfast

close to the airport, providing a shuttle, reasonable price.

lowest cost long-term car parking, with reliable airport shuttle

no fruit or yogurt for breakfast. quite starchy/sugary choices.

the gym could have been better stocked with equipment, but for a hotel gym, it was pretty good

pool opened at 5am

pool

the food was awesome and the pool was a huge hit with my children

kids ate free at restaurant

cleanliness, pool

desk said i could order room service and it would be deducted from the $50 hold

location, shuttle, bar, and restaurant

the pool had alot of clean, large towels available without having to call and request them

room service dishes and discarded food on floor not collected all day outside of people s rooms

pool was nice

clean, friendly staff, great breakfast choices

1st floor room, early check in

pool to small

ice machine and the best breakfast

spa room the jets were not very strong at all

the pool was super cold

every thing was great except spa tub was week

breakfast was comprehensive and well prepared

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

restaurant and bar very convenient -comfortable bed and staff were so helpful and friendly

airport shuttle and parking is a major plus for travelers.

great location to and from airport. bar and restaurant on location.

had a flight that left at 400 pm and they gave me a late check out of 100 pm

i would rate the breakfast and room service except i was only there for short time to rest before my flight

clean hotel, great breakfast, close to the airport. i would definitely stay here again.

the checkout was 12p was nice to give kids pool time

pool needed cleaning. not enough tables/chairs for breakfast.

enough people to clean and pick up the trash, dirty towels or even bring fresh clean towels, the gym was dirty

didn't have a shuttle to and from then airport so it cost us a total of $35 to and from using a taxi

the pool was nice, it even had stocked towels and was clean

kids enjoyed the pool

not much breakfast one day

the breakfast was excellent with lots of options

breakfast was good

bananas at breakfast

very clean, good breakfast, good daily room service, enjoyed the pool area.

the breakfast was awesome

the pool heater was broken but they were trying to get it fixed

the gym was well equipped

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

breakfast had alot of choices and was delicious

all, the gym.

we stayed for location, hot tub and hot breakfast

very clean, convenient, great breakfast options.

no pet fee

there was a large group of kids staying, and the staff kept up with towels, breakfast service and genuinely great client

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

the pool was great fir the kids

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

friendly staff. free parking. free breakfast. clean room.

the staff was nice. room service was fairly cheap. room design was great.

don't like the parking is way too far and i didn't understand why kids were in the pool area without an

check-in, i was given no information about wifi access, the location or the hours of the pool and gym

for my liking, but there were extras in the room so that helped ud83dude01 the lady who brought room service is so sweet and kind

pool was huge and the children couldn t live with out it

the cute room with kitchen.

everything miss the breakfast.

said it had breakfast, i guess i was hoping for more

had to ask for glasses as it has a kitchenette but you order what you need in room and they bring it up

the kitchenette was great. staff very friendly.

the pool was nice!

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was told

she stated that i had to request room service but they would service it every two days

friendly, comfortable, great walk-in shower. nice breakfast.

this location, it was unclear if parking was an additional fee

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

girl that checked me in was fantastic but all the other “kids” at the desk never even looked up

delicious food with also healthy options for breakfast

the pool was filled salt water which the kids did not like, and there was no hot tub

rooms were spacious, breakfast was plentiful, newspapers and other amenities added to our stay

exceptionally clean! immaculate pool area! friendly staff!

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all very accommodating

we had to order room service for a pot of coffee

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

called for room service for a pot of coffee, front desk told me most people just came down to get coffee

it was absolutely fabulous. i is impressed with the room and the room service

it was very clean and the pool was nice and the gym was exceptionally nice

pool was chilly.

the gym was closed, and loaded with materials

breakfast were really good,entree changed each day plus lots of daily items too

the pool was clean and was relaxing

the pool wonderful to enjoy and the rooms were excellent

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

bed was very comfortable, the shower was great, the room was very clean, the breakfast offered a great many options

breakfast was really good and a great value add to your stay

great bed and breakfast

property is in a safe location just minutes from fountain square and the casino

the manager comes personally and asks every customer if they are ok with the breakfast.

sack breakfast was adequate and varied but i’ll be glad when you can return to a buffet breakfast

once getting to a room at 9pm (with 3 kids under 8) to pull back the

are bed bugs there my kids got bite up real bad when we enter da room he smell like smoke real bad

breakfast was great! room was spacy! pool was nice!

the pool could ve been cleaner

wifi in the room was a plus

spacious room and made-to-order breakfast were great.

the staff was very friendly and they did a great job keeping up with the huge crowd at breakfast

gym equipment outdated and out of order, furniture worn and

indoor pool was very nice for our kids

great breakfast, large room and great receptionist

front desk and room service was very polite and attentive

liked the in hotel gym

the room was comfortable and quiet... room service was excellent.

everything including the kids and i experience was wonderful!!!

well maintained historic hotel. loved the bar area. good food at a reasonable price.

great location for the bengals game! staff was fantastic and hotel bar and ambiance beautiful

the pool was closed at the time of our visit. our kids were very disappointed.

went to the brick & morter bar & restaurant or drinks

didn't get breakfast because no one was working at the breakfast bar and no food was available

food was just bar food and very mediocre

the lady working the front desk and the bistro bar were so so nice

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

early check in friendly staff

the breakfast.

breakfast/ coffee would be nice. a night light in the bathroom softer bed

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

expensive parking like all downtown hotels. no comp breakfast or drinks.

kitchen sink was dirty, but it was easily remedied

we were able to have early check in no questions asked

the front desk, housekeeping, bartender, valet, and breakfast attendant were all great

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

the pool was very small but other then that great a plus

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

our concert we all came back and sat at the bar and then we moved to the lobby

i feel like bar prices for drinks were over priced.

the service at the bar was outstanding

availability of late check out

excellent bar and restaurant

location, restaurant and bar on the bottom floor

great bar and restaurant on site

room was very comfy - really nice bed and the bar area was fun after a long day of work

lobby bar and comfortable spacious room.

the bathroom/spa was amazing. we went for our anniversary and had a great time.

there really wasn't anything for kids to do

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

street noise, half mirror in bathroom, no room service

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

liked that the gym was so easy to find and pretty clean

great value for the location. continental breakfast was very nice!

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

free breakfast, good location, nice gym.

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

great breakfast

early check in was appreciated. parking garage across the street.

it wasn't even an early check in, it was 6:45 in the evening

hotel was very clean, staff was friendly, breakfast was great and valets were on point

that the billiards and bar were on separate floors

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

great location clean breakfast was good

loved the full kitchen with anything needed to cook, even though we weren’t staying in the room for that purpose

breakfast was good and the kitchen staff did well restocking the buffet as needed

new build and a great breakfast

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

location, room service, staff, parking fee, comfortable beds, excellent amenities.

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

in front of the hotel to valet which resulted in being in traffic trying to exit the vehicle with kids

room service food very expensive and not very good

the breakfast was awesome!

room clean/ breakfast service still great although modified/ kids loved the pool

continental breakfast was ok

we did like the fact that there was a pool and a gym

only thing i could say i didn't like was the absence of changing facilities in the pool area

there needs to be more glassware and kitchen items

rooms were big and all have a little kitchen

reakfast was outstanding

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

over charged no room service no parking was not mentioned poor location

the bar, restraunts, room service were all open regular hours

haha forgot my apple juice n orange juice at breakfast, it happens right.

breakfast was great. i had the lemon ricotta pancakes,

the food was delicious at the bar as well as breakfast room service

roof top bar was awesome

pool water was very cold. didn't offer free breakfast.

pool temp and pool area was freezing

the pool was way too cold

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

neither of us had popcorn or any food outside of a chocolate bar in the hotel

needs to be a few options for kids,that said the food tasted good

“lobby” has a full bar and a pool table as well as a snack area

gym

pool table was free

no restaurant; no breakfast; bar closed too early.

breakfast with hot and healthy options, room very clean and comfortable

the breakfast was nice

breakfast was okay but not many options.

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

the breakfast wasn't that great either

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

they had a clean heated pool and grab and go breakfast

the location near so many restaurants, things to do, and the breakfast bar

pool's great room was clean and comfortable

pool area and gym were mostly clean

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

good laundry unit

swimming pool it felt great

lots of kids when i stayed so it was impossible to keep the common areas clean

the pool was closed which was understandable because of covid

service,location,breakfast and the gym

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

rooms were great, the breakfast was good and the staff was friendly.

the bar was nice and breakfast was great

pool temp was too cold

breakfast was excellent, good variety and quality

the entire staff were awesome, especially the ladies working the breakfast area....

close to casino and cincinnati children’s hospital

less than a mile to the casino about 2 miles from venue close to down town

the breakfast was nice but wished there was a little more variety

small pool, could improve hot breakfast food quality.

breakfast was good and well stocked

good coffee and a great breakfast. close location the the zoo.

breakfast could have been better

breakfast was suitable

the lady working the breakfast was exceptionally nice enjoyed her very much

beds a bit stiff and the pool was highly clorinated

we enjoyed the pool and the delicious breakfast

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

the breakfast for both days were not to my liking.

we did not eat breakfast because we had a surgery scheduled at 5:30 am

funky interior design, spacious rooms, spacious lobby with pool table, gym.

food and bar closed at 11 and there is nothing nearby

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

the bar was open longer

my kids appreciated it

is a very small complaint, but i'd prefer to have butter rather than margarine served with breakfast

very late, got up in the morning, ate breakfast and left, so we were not able to utilize the pool

pool was clean and was a good temperature

pool was small. beds felt more like full size instead of queens.

also, the breakfast was also very nice, and the staff was very friendly

an indoor swimming pool which is something i wanted specifically since i had my grandson with me

no movies to order in room, no safes in the rooms and no swimming pool

breakfast was decent

have a vending machine with drinks in it, and i didn’t like that they don’t have a swimming pool or hot tub

no pool or hot tub to relax in

i did not like the breakfast. it can be better.

the breakfast was fine.

the pool cut up my kids feet

early check in with no issues.

very friendly staff, cl e an room, great breakfast

service, location, staff , parking, relaxing atmosphere on patio next to river .

in house restaurant and bar were nice

wish it had laundry of some sort

there was no room service and i had to ask for towel replacements

the salad i ordered from room service was amazing

convient to racetrack and casino

raised the bar in customer service

loved the sports bar and live music

no breakfast available in hotel, the only negative. a long walk to the casino to buy coffee and

the casino

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

the bar area for getting together with family after our event.

it said you could order room service which you could not

quick check in/out. friendly staff. room service was a nice add on.