exceptionally clean! immaculate pool area! friendly staff!

close to the aquarium and overall a very nice place! kids loved the pool!

great hotel, have stayed here several times, quiet, comfortable beds, easy check in and out, hot breakfast and plenty of

clean and breakfast good.

they didn’t even ask if we wanted a late check out

pool was cold, the temperature in the shower wasn’t great (either too hot or too cold), i

bed was very comfortable, the shower was great, the room was very clean, the breakfast offered a great many options

pool temperature was very cold

the pool was open, thank goodness

pool water too cool.

breakfast selection was amazing

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

breakfast .. plain eggs possibly ( most kids do not like the peppers and cheese)

we all enjoyed the fitness room, pool and whirlpool

the indoor pool for the kids.

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

ck dinner) but neither of our sides were put through to the kitchen, and forgotten about

we had to order room service for a pot of coffee

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious (+) bar drinks were delicious (+) the lobby bar creates delicious and beautiful handcrafted cocktails to order (*) welcoming staff and delightful bar with excellent restaurant (-)bar was closed during our stay and restaurant for a private event (+) mini bar was fun (large bottles of

also wish there was a shuttle service to and from the riverfront

loved the full kitchen with anything needed to cook, even though we weren’t staying in the room for that purpose

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

my kids enjoyed going up to the roof top bar and looking around the city

the bed was extremely comfortable and breakfast was amazing.

staff was friendly and helpful and the complimentary breakfast was upscale and really good

the pool was smaller than we thought it would be but our family of five still had a great time playing

the breakfast was awesome!

breakfast was very good and the staff at breakfast was very nice and helpful

we also enjoyed the pool and was grateful for the guest laundry after a root beer incident

pool is tiny

pool table was free

a lot of kids running around

disappointed when we found out the pool wasn’t open and they weren’t serving food, but under the circumstances with covid i

pool, gym, and court yard were all on the same floor & close to each other

cool vibe, great staff, happening bar with awesome unique specials added to the experience

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

pool area and gym were mostly clean

dislike was how cold the pool was

the hotel was great , but the kids were upset the pool was out of order.

the swimming pool area was very well kept and my boyfriend was quite satisfied with the gym as well

faucet was broken and there was a 12 by 12 hole cute out in the ceiling for what looked like a wifi router

ancakes or waffles) turkey saugage for non pork eaters or vegetarians larger pool

fact that during our entire stay, we had no room service, and the soap dispenser fell off the wall

breakfast was great! room was spacy! pool was nice!

ancakes or waffles) turkey saugage

beds were very comfortable and my kids really enjoyed the lights that changed colors on the outside of the building

check-in, i was given no information about wifi access, the location or the hours of the pool and gym

the pool gym location balcony views size of bathroom and hooks mini fridge

pool was nice

upgrades to rooms were great. downstairs bar quaint

had kids so was disappointed pool was closed. understandable though.

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

the breakfast wasn't that great either

breakfast was good but both mornings there was no coffee

breakfast with hot and healthy options, room very clean and comfortable

it was cleaning and had parking on spot. plus late check out times.

breakfast was super

close to stadium and bussing available or the golf cart service

charge for parking. that's a new one for a holiday inn.

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering us a floatation vest for her and was extremely helpful and friendly to us

surprised you had to pay for parking and no included breakfast service.

12.99 breakfast

the breakfast bar just had coffee,, no water or juice

breakfast and bed and toilet

the kitchenette was great. staff very friendly.

the cute room with kitchen.

beds were a little smaller than expected and the breakfast wasn’t what most hotels offer and no

friendly staff. free parking. free breakfast. clean room.

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

staff was great to accommodate my kids to get to use the pool.

2nd night kids in the hallway and slamming doors at 11.30 pm

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

including the room, the shower, the gym, the location, the roof top bar, and all the nice staff

the location, the bar in the lobby and the gym were great.

location and breakfast!

the gym was great, everything was clean

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

breakfast was good too

laundry was fresh and clean.

we loved the pool. the breakfast was very good.

location and staff very friendly. pool and early check in a bonus before concert.

the pool was nice and clean

there was an incredible rooftop bar and dining venue

very hospitable. i enjoyed every minute from the valet to room service

the room service food was expensive, limited menu and bland - we had the pizza and it tasted like

room, breakfast

the shuttle service was top tier

the pool was clean and comfortable

1st floor room, early check in

very very nice pool

clean rooms, good breakfast, friendly staff. i love it here

pool should be open later on the weekends and our mini fridge in room 214 was broken

over charger , paid for parking that was not mentioned. no room service.

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

loved the kitchen and amenities made it feel more like an apartment

i have rarely experience such pride in one's work that was on display daily, especially the kitchen personnel

friendly staff, nice breakfast offering

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

were very polite room service was there every morning to change out laundry and clean the room they were helpful with any questions i had in the front

i also like that there is a laundry facility on the premises

the guest laundry room was ran down and looked dirty

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

the lady working the front desk and the bistro bar were so so nice

food was just bar food and very mediocre

went to the brick & morter bar & restaurant or drinks

didn't get breakfast because no one was working at the breakfast bar and no food was available

the kids running the halls all night knocking on our door throughout the evening

our concert we all came back and sat at the bar and then we moved to the lobby

availability of late check out

the kids enjoyed the

nice gym & pool area

spa tub was a wonderful feature, very relaxing

the hotel fitness center is actually a snap fitness gym and has phenomenal equipment

everything including the kids and i experience was wonderful!!!

everything including the kids and i experience was wonderful!!!

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the bar just for us

very nice hotel. the pool was extremely nice and the gym.

for our family - room was clean and comfortable, kids loved the pool

we weren't allowed to have an extra cot for our kids

the breakfast is perfect everyone is helpful and friendly:) bar has good local beers ;) food in the restaurant is very

the only hotel bar drinks were really awful.

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

the cleanliness and the pool area.

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

pool was ccccooooollllld

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

withe a weekend away from kids, a girl just wants to take a hot bath

funky phone system, very hard to place a room service order

no pool or hot tub, spa took forever to get in touch with.

the gym was standard -- nothing too special, but adequate.

i chose a 4-star expecting access to food, drinks and wifi

they let us store the milk in the room service fridge

no room service

i requested room service and towels were thrown on table

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

didn't eat breakfast.

the morning breakfast only offer chocolate chip muffins, they didn't offer any drinks

didn’t see any breakfast or coffee when i went down at 7a.

everyone was very nice. i did like the breakfast but wish there was food for diabetic people.

could have been better choice for breakfast than just two kinds of muffin and the coffee was on the weak

breakfast was wonderful

the gym had decent equipment

the morning for breakfast was outstanding

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

free breakfast, good location, nice gym.

it wasn't even an early check in, it was 6:45 in the evening

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

great breakfast

great breakfast friendly staff spacious room

breakfast was not well stocked

lobby bar and comfortable spacious room.

room was very comfy - really nice bed and the bar area was fun after a long day of work

location, restaurant and bar on the bottom floor

information about the lobby bar opening hours on the website is incorrect

great bar and restaurant on site

stayed 2 nights including new year’s eve and the bar was closed by 10pm

the pool was great ud83dudc4d good coffee and good breakfast

everything. gym is nice

if your on one end and kids are on far end and they splash, it will hit you

breakfast was the typical hotel free breakfast

the rooms are not kids safe.

once getting to a room at 9pm (with 3 kids under 8) to pull back the

the pool was great and the bar on the 12th floor and the location.

free breakfast, staff were extremely friendly, parking free, wifi free, very comfortable bed

they said they had a gym

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

the bar closed early each night we were there

the price at the laundry very

the shower was away from the toilet so my husband could shower while the kids were able to still use the bathroom

sofa bed was not your normal sofa bed, more like a trundle bed, only fits little kids

breakfast buffet was ok but no cheerios or rasin bran cereal, no oatmeal, only fresh fruit was

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

small pool, could improve hot breakfast food quality.

pool & gym were great! breakfast enjoyable. good location.

it was new, clean; we liked the pool and gym

liked that it had a mini kitchen with a nice an clean refrigerator

good coffee and a great breakfast. close location the the zoo.

finally, breakfast on every day we staid but saturday was literally scrambled eggs and dry sausage with some

early start to the breakfast buffet and a gym on-site were also great perks to this place

the front desk was very friendly. the room had a kitchen and a large refrigerator with freezer.

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

indoor pool was nice and check in easy!

cold breakfast area. really smelly air freshener in lobby area

pool was a little murky but when we stayed there was a ton of kids so that is to be expected

door pool samsung flat screen the breakfast the popcorn in the dining area omg i loved my stay keep up

pool and gym were both open early and late

was okay they had ran out of some of the food and kids were working to help refill the bar

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

pool closed

pool was dirty,up all night with kids running and jumping in hall ways.

room was comfortable. staff opened up the firepit to us which the kids really enjoyed.

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

free wifi and complementary breakfast were much appreciated

the heated pool and the room was nice

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

24 hr pool. too many kids to wanna swim

to covid precautions, pool and fitness center were closed and did not have hot breakfast

breakfast area was well kept very clean

good choices on breakfast bar

the gym, and location

the lady making and serving the breakfast kept things full and the area cleaned

the free breakfast was nice

asked for a blanket for the pullout couch for my kids and all they had was a thin little cover that goes on top of the comforter

it was very pool was nice the staff was great ice machines worked

staff was very friendly and breakfast was great

wish pool was open 24 hours. vending machine ate my 2.00 though

kids loved the pool, i was thankful for a washing machine

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the lighting, customer service, pool and gym area, parking, lounge and our room

the lighting, customer service, pool and gym area, parking, lounge and our room

there were clumps of food and dirty cups left in the coffee bar area

bar was sterile

indoor pool

the breakfast was terrible!!!

we enjoyed the pool and the delicious breakfast

we did not eat breakfast because we had a surgery scheduled at 5:30 am

bed was comfortable. breakfast was good. location excellent for our purpose.

very clean great breakfast

gym, adequate swimming pool, just barely long enough to swim laps and get in a workout

very nice layout. well thought out. very clean nice breakfast. will definitely stay there again.

didn’t have breakfast

the kitchen, netflix, the coffee.

the lights are dim and the main light in the kitchen only had one of the two florescent bulbs working

honestly, everything was great. staff, location, facility, gym all are great.

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

my kids enjoyed the free pool table in the lobby.

staff was very helpful, especially african american female working at the bar in the evening!

the bar was open longer

the pool was on the small side and was a max depth of 4 feet deep

pool a little small but fun. wifi didn't work well in our room.

the pool was out of order

but the downside was the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

we went to the pool. it was closed, and dirty. bummer.

i waited 3 days to do laundry and that was going to check every 30 minutes or so until i finally gave up because there

i booked there solely for that reason since i would be there with kids for most of the afternoon before our flight the next morning

pool, no gym, no waffles

specifically booked a motel with a pool so the 5 kids in our family had things to do in the afternoon and evening

the laundry facility was very convenient and appreciated as we were half way through our trip and

bought our 8 wk old puppy with us and paid a $15 pet fee

my kids got a big kick out of choosing a movie to watch before bed

very good breakfast consisting of cereal, milk, bread, bagel, tea/coffee, boiled eggs etc

breakfast was good and simple. location was great.

hotel was not able to provide kitchen items in the night so we had to wait until morning to eat

oatmeal, coffee, muffin and nutrigain bar was an ok start for grabngo breakfast

full service kitchen in my room

it would be nice to have a full breakfast-eggs, meat, juice, tea etc

the grab and go breakfast.

location and shuttle to/from the airport

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

decor was nice, parking was easy, room set up was functional

no pool

was informed after i checked in that i had to give a 24 hour notice for the shuttle

bar could’ve stayed open a little later than 10 o’clock maybe 12

, he escorted me to the main lobby, helped with my bags, loaded them on the shuttle and, then he even carried my bags into the airport (delta ticket counter)

i wish the pool was heated more and i would have loved a hot tub to be there

place not filled with guest and the place next door to me a family with a lot of loud rowdy kids so it was not very peaceful with doors in between my king suite and the other room

it was very well kept despite the restaurant and bar being renovated.

didn't like that breakfast wasn't served after 9:00 a

pool out of order.

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

that it was too early to make use of the pool.

continental breakfast wasn't the best need more options.

the breakfast was great and there was a variety of fruits and other food to choose from

it was clean and the kids enjoyed the pool

nice rooms and pool area. great location.

pool area is super loud when a couple children are playing in there but the kids seemed to really enjoy it

the breakfast bar was very good and filling

wish there was a hot tub with the pool. only complaint i have.

took the kids to the cincinnati area for a little weekend getaway

though we stayed during covid 19 and the pool was closed we still had a wonderful stay

were lots of kids running freely in the halls

one of my kids found a toy that was left in the room

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

there was no real breakfast, but that maybe because there was a kitchen in each room.

the room is big, kitchen is good, very nice staff

very clean close to attractions personalized kitchen good value for the money

i love having a spacious kitchen

nice swimming pool and game room

the pool and the heart shaped spa tub in the room

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

the pool area is awesome and the hot tub was above board

thing i didn’t like was the smoking rooms were in a different building than the pool, but oh well we still have an amazing time

very nice staff. kids loved the pool. everything was clean

airport shuttle also very helpful

the staff at the front desk were very friendly and the breakfast was great

was friendly, breakfast was great

airport shuttle was excellent

good place for families with kids

i'd say the window in room didn't have a screen and that was scary bein on top floor with kids

however we were on family vacation i didn't want to upset the kids by filing a police report

why are the pools kept so cool!

breakfast choices could be expanded.

the breakfast was very fresh, area neat and well kept

shuttle to airport was a big help. room was very spacious. staff was helpful and friendly.

no weights in the gym only treadmill

loved the bar in the main lobby, pool, and the shower head in the shower was amazing!

pool had too much chlorine. caused a rash on my grandson

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

complete breakfast with something for everyone

laundry was handy

friendly staff, great breakfast and good location and amenities.

everything was great. the staff, breakfast, room, and pool was all so nice.

the only thing i didb't care for were the number of guests and kids

near restaurants etc but they have an excellent happy hour out front and a restaurant and bar out in the rear of hotel

i loved the pool and the hot tub, and the food was great

make sure if you have younger kids to keep them close

descent restaurant and bar wish it had a bigger menu but adequate

pool

not a lot of parking out front

the wifi somehow logged in to my phone and my accounts were hacked

friendly and helpful employees, on the highway, kitchen with room service.

thin and we were placed next to someone, even though there were few guests staying at the hotel, wifi is terrible

breakfast was different. considering our current situation, it worked. pretty creative thinking.

breakfast service very confusing. we actually had to eat breakfast elsewhere

room was beautiful, staff lined us up for a shuttle for an early flight. really a great stay.

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

the pool was on the smaller side is really the only negative i can think of.

close to the airport, great staff, and easy shuttle run in the morning.

pool was closed, even though it was outdoor and the weather was perfect

very clean, nice warm pool

an airport shuttle was available for a very early flight

the main reason we booked this specific hotel was because they had an outdoor pool

were very clean staff was very friendly breakfast was very good and relaxing in and by the heated pool was just what our family

the room was very clean and comfortable. the breakfast was very good with a lot of options.

pool would be better a little warmer. great for kids but as an adult i was cold.

the pool was too cold

updated room. clean. good breakfast. nice pool. great location.

the fitness center was a nice touch, and i was able to get an early morning work out in.

the breakfast needed a little help.

i love the pool, breakfast was awesome.

the night was quiet in the morning there was breakfast hot coffee, i would definitely check in this hotel if i were you

not enough breakfast

laundry dryer was thumping against the wall

laundry machines not working

breakfast was very good

entrance stairs hallway need a facelift. no bag for laundry.

clean, quiet. variety of foods for breakfast.

shuttle was prompt

easy access to & from airport with free shuttle.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

airport shuttle runs 24 hrs so very convenient

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

staff at breakfast was so nice and friendly it reminded you of being a young child at your grandmothers

pool was closed

pool and gym were closed

i wasn't able to utilize the facilities

currently being renovated so the pool and the gym were not available

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the breakfast.

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

clean and great breakfast.

rooms are very nice and clean. great breakfast as well.

huge suite rooms, amazing breakfast selection, good functional gym

breakfast meat over cooked and boiled eggs needs to be warmed before serving

huge suite rooms, amazing breakfast selection, good functional gym

the pool and hot tub were nice

it had a wonderful airport shuttle service that helped me get to the airport on time.

clean room and love the fact that has self laundry facility

nothing stood out that i did not like. the breakfast was very good.

location, restaurant on premise , shuttle service and on site extended parking.

the room, lobby, pool, etc was all very clean

good breakfast

clean, comfortable, and the breakfast was phenomenal.

my rooms have been clean; and there is a variety on the hot breakfast that is offered

hot breakfast and pool staff was super friendly

almost a full size fridge and freezer with counter space and kitchen sink

their is a very nice reasteraunt called

so nice they have a parking garage and a very clean building !

they closed the kitchen without notice on one evening and also stopped room service

did not seem to have a lot of parking for overnight guests.

coffee maker didn t work, the bathroom toiletries were open and used, and the qr for the room service menu was

was so close to the airport, and they had free shuttle service

service was nice .room clean good parking .breakfast good for on the go!

i'm a truck driver, and they have space or a place for me to park my truck and trailer

i needed to do laundry and ran out of quarters and the 3rd shift staff helped me out and gave me quarters to

shuttle took me to valet parking garage

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

we needed an early check in to be at an event on time

loved the two bedroom suite with full kitchen

well-appointed rooms with full kitchens

i liked most the ability to have two separate areas, a bedroom and a living room/kitchen.

pool was closed a couple nights

the size of the room. great breakfast and coffee.

breakfast was amazing

the pool was nice and warm!

breakfast was excellent

no pet fee

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

kids yelling until 12:30 pm

they didn’t have essentials , no fruit , no eggs , no oatmeal … kids were running down the hallways

spacious rooms, near everything, and friendly staff, breakfast is a joke, but other than the breakfast lady being a super old grouch, this place is

world of golf was in walking distance.

we had our large family and our dog, got a suite with two queens, a pullout, and a kitchenette, and we were very comfortable and everything was very clean

comfy rooms , good hot breakfast , plenty of coffee, clean property and clean rooms

we were a larger group with lots of kids and the hotel staff was so friendly and kind to us all

the breakfast was perfect for my kids.

breakfast was not good. didn't have any choices and nothing for the kids.

my boys enjoyed it very much as well as the gym

our room was directly above the pool possibly whirlpool

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

the pool and hot tub were great, the kids loved it.

great breakfast, free laundry, very nice staff

guest laundry area and fitness center

is soda in the kitchen

clean, bed was extra comfortable, pool was nice, pet friendly

guest laundry area and fitness center