no movies to order in room, no safes in the rooms and no swimming pool

breakfast was great and appreciated

breakfast

there is anything it was the breakfast that was there

breakfast was great! services were perfect !

funky interior design, spacious rooms, spacious lobby with pool table, gym.

the bar food/drinks were also pretty yummy

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

it's a real gym with a locker room

i didn’t use fitness room but i used the pool

bed was comfortable. breakfast was good. location excellent for our purpose.

liked the friendly staff, clean rooms, and breakfast was great

very clean great breakfast

i liked the comfort of the room, the quality of the gym and the service of the staff.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

24 hr pool. too many kids to wanna swim

the pool was closed which was understandable because of covid

great location! kids loved the pool and the rooms were great! breakfast was phenomenal.

the fact that the pool was not open due to covid-19.

free wifi and complementary breakfast were much appreciated

the second room had nothing i needed for the kitchen

always fresh lemon water and coffee, the staff was amazing, the bed was super comfortable, and breakfast was included

finally, breakfast on every day we staid but saturday was literally scrambled eggs and dry sausage with some

early start to the breakfast buffet and a gym on-site were also great perks to this place

the motel didn’t offer that but provided us with a 2 king and pullout couch room with a kitchen which was amazing

staff cleanliness, late check-out option, near casino and restaurants,quiet

comfy bed, super clean, large bathroom, very nice receptionist, good breakfast

breakfast was fantastic

close to casino and cincinnati children’s hospital

microwave and mini fridge plus a smart tv to get you own apps to watch your fav shows the breakfast was great

the lighting, customer service, pool and gym area, parking, lounge and our room

ended up having to take tiny gym towels

there were clumps of food and dirty cups left in the coffee bar area

the bar area for getting together with family after our event.

a full breakfast n better room service

including the pool hours i was impressed they were open until 11pm

hotel is very beautiful and equipped with a gym and swimming pool which i didn't use but i saw some children having fun swimming

great amenities including the bar, pool, fitness center and free breakfast

the breakfast bar was outstanding and the staff was very attentive

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

we spent a lot of time in the pool, which was great, and used the laundry as well

the lights are dim and the main light in the kitchen only had one of the two florescent bulbs working

didn’t have breakfast

the rooms are large, comfortable, and have plenty of conveniences, like the near-full-size kitchen, great desk/work area, plentiful shelves and drawers, and even well-placed hooks

expensive. pool closed. no hot breakfast.

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

clean, close to shops and restaurants nice breakfast

very nice pool, clean rooms, clean lobby

the gym, and location

good choices on breakfast bar

breakfast area was well kept very clean

huge suite rooms, amazing breakfast selection, good functional gym

very clean nice breakfast bar

pool was busy with families

breakfast options were more than adequate for this type of facility

huge suite rooms, amazing breakfast selection, good functional gym

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the breakfast.

the kitchen and that i was about to cook instead of going to a restaurant everyday.

didn't have the complimentary breakfast so can't comment on that

easy access, very clean, complimentary breakfast.

this covid mess came about, haven't been able to take advantage of the free breakfast

�

also, the wifi wasn't very good, even the guy at the front desk didn't understand the problem

the price is good quite location is great parking is great

i had to ask 3x for room service to get clean sheets and towels and then they were rude about proving a service i was

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

the hotel has a bar inside it

out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

the pool was way too cold

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

only complaint is that the pool is only 3

the pool was excellent and our room was so cozy and provided everything we could possibly

there was no rail or bar to hold on to

breakfast was wonderful with wide variety!

great location! the staff were nice and great breakfast!

breakfast was good.

property is in a safe location just minutes from fountain square and the casino

wasn't heated and was an ice bath so kids couldn't swim-part of why we selected this hotel was it had a pool and paid more vs one w/o a

once getting to a room at 9pm (with 3 kids under 8) to pull back the

you attend football or baseball game, the room was recently renovated and looks very nice, the breakfast was excellent

lobby bar and comfortable spacious room.

great bar and restaurant on site

location, restaurant and bar on the bottom floor

excellent bar and restaurant

information about the lobby bar opening hours on the website is incorrect

no breakfast

no breakfast available but provides free coffee.

the breakfast was not setup as advertised

there was no breakfast, even tho when i booked the room it was stated that it was

was no breakfast, only coffee

funky phone system, very hard to place a room service order

was nicely located for our purposes, good room service food from the attached restaurant, the room was clean and maid was

room service food very expensive and not very good

but they gave us a couple drink coupons and we just sat at the bar until they

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

the bar was not open on a friday night

muffins, granola bar and coffee

great breakfast

it wasn't even an early check in, it was 6:45 in the evening

great breakfast friendly staff spacious room

the morning for breakfast was outstanding

great value for the location. continental breakfast was very nice!

breakfast was wonderful

everything from the rooms to breakfast. they always do a great job.

liked that the gym was so easy to find and pretty clean

to front desk and room service out of order tv did not work our first visit we will give another try

inoperable wifi 2

free wifi

i requested room service and towels were thrown on table

i chose a 4-star expecting access to food, drinks and wifi

wasn't nothing open around there! no fault of the hotel. couldn't access the wifi.

opted for the bigger room as we had 3 adults and 2 small kids

we rented a small section of the restaurant on a night the restaurant and bar were closed and they opened the bar just for us

was no hot water, no wifi, was told there was no room service when we were told that there was room service when we

the bar restaurant food and drinks are exceptional but very pricey

breakfast was delicious. great choices for menu.

the service at the bar was outstanding

had to ask for house keeping no laundry facilities

need another person to help with cooking the breakfast

our concert we all came back and sat at the bar and then we moved to the lobby

indoor pool was very nice for our kids

�

great breakfast, large room and great receptionist

the indoor pool was a bit cold; my daughter still swam but it ws too cold for me.

for our family - room was clean and comfortable, kids loved the pool

everything else. especially the kitchen.

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

kitchen wasn t equipped very well and have to valet park for $33 a night- not overly close to a

rooms were big and all have a little kitchen

excellent hotel with amazing hot breakfast!!

the bar, restraunts, room service were all open regular hours

breakfast was excellent

having the bar in the lobby was excellent for waiting in between events

friendly and helpful staff, which included the valet, front desk, bar tenders

absolutely amazing service, very clean and updated facilities. awesome bar and restaurant!

they don't have a bar and don't sell any beer.

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

food was just bar food and very mediocre

we had a great time at bar and the bartender was fantastic

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

breakfast with hot and healthy options, room very clean and comfortable

breakfast was good but both mornings there was no coffee

breakfast was okay but not many options.

the breakfast wasn't that great either

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

breakfast was a little weird

the location, the bar in the lobby and the gym were great.

the gym was great, everything was clean

expensive parking like all downtown hotels. no comp breakfast or drinks.

we were able to get an early check in

the breakfast bar was awesome

could use bigger and more towels at pool. ok for small children but not adults.

pool's great room was clean and comfortable

the pool area was refreshing

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

needs to be a few options for kids,that said the food tasted good

seem to hog the pool the entire weekend and let their kids run around wet throughout the hotel - wish something was

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in the various areas

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

gym

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

room clean/ breakfast service still great although modified/ kids loved the pool

the gym was nice clean breakfast was very good and all the staff were friendly and helpful

the breakfast was better than the last time but could still use a little boost

breakfast selection

i stayed there last year for the gymnastics meet

chlorine in the pool was a but harsh

breakfast was great! room was spacy! pool was nice!

was cold, no wifi, pool was only 4ft, found out day after we had to pay 12 every time we left and came back when

the pool was closed the day that we were there

the breakfast buffet had many options very delicious

great location clean breakfast was good

staff was friendly and helpful and the complimentary breakfast was upscale and really good

my kids enjoyed going up to the roof top bar and looking around the city

breakfast was good and the kitchen staff did well restocking the buffet as needed

2nd night kids in the hallway and slamming doors at 11.30 pm

wish they had a hot tub, and i kind of hated that the kids ran amok but that wasn't anything the staff could do that was poor parenting skills

2nd night kids in the hallway and slamming doors at 11.30 pm

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

said it had breakfast, i guess i was hoping for more

we did not get up in time for breakfast. area was good but i wanted closer to ball park.

breakfast wasn't as big of a variety as the picture looked

free continental breakfast was like warm coffee and pre packaged mudfins

:) the rooms are spacious and i enjoy the mini-kitchen

were working properly, the beds had clean sheets and pillows, friendly staff, easy check in, easy parking, a better grab and go breakfast than a lot of these hotels are having right now

pool was down the first night

great beds - very clean- standard hi express breakfast- good location- easy parking

ol, gym) due to my schedule

the breakfast is great and the pool was nice and warm

coffee maker didn t work, the bathroom toiletries were open and used, and the qr for the room service menu was

the only downfall was the parking.

stayed there and there was a dog barking next door all night i called room service and they did

did not seem to have a lot of parking for overnight guests.

very modern clean hotel my husband luved the convenience of the covered parking garage

wasn t super pleased with having to pay for parking

the open gym, and the bathrooms were clean, overall good rooms

12.99 breakfast

there was free internet and parking

charge for parking. that's a new one for a holiday inn.

had kids so was disappointed pool was closed. understandable though.

were able to ask for late check out without incurring a fee.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

i came to the thinking that pool was open so had to disappoint my kids

they did like other facilities and have 1 hour slots available for reservations for the pool and gym

pool was a little outdated and freezing

the indoor pool was fun for the kids, and was well maintained

warmer pool area

the staff was nice. room service was fairly cheap. room design was great.

i ordered room service from coppin s and though the food was delicious and served quickly, the temperature

we had to order room service for a pot of coffee

ended up calling the front desk) and in the morning they hadn't yet set up the

food was delicious

we were provided a free shuttle to the game

clean, great breakfast in the morning.

very late, got up in the morning, ate breakfast and left, so we were not able to utilize the pool

pool was small. beds felt more like full size instead of queens.

indoor pool only. we would have preferred an outdoor pool.

also, the breakfast was also very nice, and the staff was very friendly

the pool was awesome

breakfast and kick back were both excellent

pool area with kids until late night

didn’t like the fact that kids were allowed in the dining area in bare feet from the pool dripping

pool too cool for kids

i think breakfast should be extended until 10 am

only thing i disliked, was there really wasn't a variety of breakfast choices to select from

the breakfast was really good and the whole experience felt special

smelled clean, great breakfast selection , very comfortable hotel staff very friendly

friendly staff and breakfast was good

a little pricey but balanced out with not having a pet fee.

upkeep of parking lot and pet area

i needed a late check out and they approved it for me

i liked no pet fee and the staff was friendly.

there was not hot tub and the electric equipment in the gym didn't work

gym was closed

we drove down hoping to use the pool to wear the kids out after the drive and it was unfortunately closed

pool was closed.

were in room 802 it was kids loud cussing for 3 hours straight could not get any sleep

breakfast - a muffin, cereal bar, apple and coffee is not breakfast but a snack

i like that there was a small kitchen in our room

it was great having the kitchen area and all the different seating areas

the free breakfast was lacking.

especially if it's an extended stay, as there is a kitchen area to utilize if need be

pool was too cold

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free with your stay

breakfast was simple but convenient

we enjoyed the pool & hot tub, and the breakfast was excellent

they offered a spa and a pool which of course we took advantage of and we can't forget the hot breakfast served for free

i did not like the breakfast. it can be better.

covid 19 taking away breakfast buffet.

the pool wasn't open at the time.

the beds were comfortable.the pool cut up our

loved the pool

the breakfast wasn't great

very clean abd modern room. but breakfast isn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

good gym and pool

more selection for breakfast and the pool could be warmer, but just a minor change.

the room was very nice and the pool and the staff was great

the pool could you and update

the room was near the pool

early check in the associate who printed a few things from her computer for me

pool was soooooo cold

kids lined the pool i liked the no carpet

i loved the common area with the pool table and the gym was the nicest i’ve been in

great breakfast

hydration refill station available, wifi, fridge in each room, gym, pool, breakfast was amazing

the breakfast was a bonus

the towels and wash rags were for kids

they failed to have anyone plow their parking lot and i got my car stuck in the back lot

the towels and wash rags were for kids

so checking in took over 2 hours and my family had to wait in the hot parking lot until we finally came to a resolve and the manager finally agreed to honor what was

been alright if guests could control their kids

didn't make breakfast! pool was great for the kids

the pool always had plenty of fresh towels on stock

informational pamphlets in room with pool or breakfast hours, events or businesses near by or if room service was available

room service was excellent

the only thing was the pool was freezing so my kids refused to get in which was one of the main reasons for booking this hotel with 2 kids

efficient front desk staff. nice pool. clean great breakfast.

they had a pool

no breakfast served

negative was that we got to breakfast at about 8:50, and at 9:00 a staff member came in and just immediately started taking

it was clean & we had the pool to our selves! staff were nice!

the bar was great plus. everything was great

it was really nice & the pool area was nice and clean....

room service did not show up for entire

i loved the location of the hotel. we loved that there was plenty for my kids to do onsite.

water heater was out for a few hours which caused my kids and i to be late to prior

everything was great, friendly staff, awesome breakfast, would definitely recommend

pool was a bit disappointing

they're nice rooms and the breakfast is great

pool was disappointing cold and in need of repairs.

no indoor pool

kids are allergic … not sanitary the front desk staff not only checked us in but did laundry and replaced towels

laundry room is all coin operated with not coin machine or atm on site

i usually can request the 3rd floor close to the laundry room, but got the 1st floor where the sink did not

i also am a fan of the laundry room that is just the perfect size and convenience for me to do loads of laundry

people not watching kids around pool especially the little ones

customer service, pool is closed but was not posted

pool, it was it poor shape not filled only 1 vending machine and it didn’t have much in it 1 ice

they lied on the online add saying there pool was up they had breakfast ect they didn’t even give you a coffee pot

no breakfast

online they offer breakfast

the spa shower feature our room had was amazing. nice pool and workout area. great location!

the breakfast was really good. the kids had fun in the pool

was the most comfortable bed i think i've ever slept in, the pool area was cute and clean, the spa shower was awesome, and the staff was really friendly

the hotel was clean modern. the staff was friendly. the breakfast was amazing.

the rooms were spacious with a wonderful spa shower.

wish it had better breakfast

breakfast could be a little richer (it was very very basic), a kettle in the room would help..

free version of the wifi was very slow and the free breakfast consisted only of individually wrapped muffins and granola bars

not a good breakfast.

breakfast was good, location was quiet

breakfast options below par on weekend,; advertised as full kitchen but no cooktop/stove

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

clean rooms, great pool

stove and the same staff that checked me in told me i can come to the front desk and pick up a kitchen kit

the room was really nice, clean lots of storage and the mini kitchen was a plus.

breakfast was bananas and capri sun

better beds and better breakfast choices and just alottle mpre cleaner

breakfast or coffee, mattress was old.

breakfast was nice

no breakfast but there’s an absolutely amazing mexican grocery store across the street so it’s

that is all i liked oh yeah laundry room that was ok

were needing to be wet mopped; black when i wiped up a spill live insect in the tub at night breakfast

the hot breakfast was nice.

ran out of towels, breakfast was nasty, hotel was not very clean, old elevator, smelled a lot of weed for being non

the breakfast was about the only redeeming quality here.

breakfast options needs improvement, beds weren't so comfortable and linen

pool is clean

the kids had their own bed and bathroom

the kitchen and the things they had for kids

the staff was friendly and helpful. the pool was a nice attraction for the kids.

clean and spacious, like having the full kitchen.

on the second floor there is a laundry room with two washers & dryers

breakfast

the continental breakfast provides

breakfast was good close to our location

breakfast could have been better

had more than just waffles for breakfast

overslept for the breakfast and the woman in charge was putting everything away

desk guy was very rude about the pool

they pool is open to a decent time and the area is kept clean and stocked with towels

the complimentary breakfast accommodations were wonderful, convenient and a good menu

breakfast was superior

bed was very uncomfortable and so was the sofa pullout for the kids

there was kids in the pool and hot tub

no air conditioning in fitness center

they do have a swimming pool & fitness which i didn't use but had i more time i might

didn't like the fact that me and my kids was stuck in the elevator for about 10 minutes

pool and sport court were great for kids

never ate the breakfast or the dinner they offered tuesday through thursday

not much parking

laundry is convenient

disappointed in the breakfast as there were no waffles for kids and the omelet bar wasn't open - just not what has been offered in the

kids said the wi-fi wasn't great - couldn't get any videos to play

pool area needs some monitoring, way too many out of control kids running and jumping into pool, splashing lots of water onto concrete along

what a welcome reprieve, when traveling with young kids

happy hour and great breakfast staff made stay great

great location and breakfast and the mini bar in the front lobby for adult only

for the price it seems that some sort of breakfast should be included.

this was a great hotel. very family friendly. nice pool. great stay!

it didnt have a continental breakfast but i knew that making the reservations

breakfast wasn't included and pretty pricey

love that you have a little kitchen

the rooms with kitchenette

quiet, very inexpensive for what you get, full kitchen!

rooms are suites with a nice size kitchen for the same price that i pay for rooms in other hotels that only have a bed

availabilty of miny kitchen and pots and plates

no change machine for guest laundry.

liked having in room toaster and 24 hour laundry and exercise access.

the laundry room was clean

location,staff was super friendly, loved the kitchen in the room with full size fridge,very

close to everything we did and kitchen was a plus.

breakfast, spacious gym, large room with kitchen

super clean, very quiet, super comfortable bed and the kitchen was just right.

that in the kitchen area , we had everything but a mini stove. i thought there was one present.

area was super slick and kids were falling everywhere, breakfast was absolutely horrible, the pictures in the elevator look

the pool was too cold to enjoy

room was very clean pool was excellent

good hot breakfast, hotel was clean and comfortable beds.

clean gym and pool

clean, nice area, pool

breakfast was mediocre, but most hotels seem to be mediocre now.

was simple but clean, staff were quiet but allowed us early check in and not rude

they were very clean and the breakfast was amazing

friendly staff, nice breakfast, clean room.

the beds and the breakfast time

the breakfast and the room

that the pool was closed, but it was because of the pandemic, so we know there was little the hotel could do

no hot breakfast.

breakfast was amazing and the location was great

nice and big very beautiful elegant food was great love the waffles and the fact it had indoor pool was great and the fact that the couch had another bed it was very nice and

large pool, large rooms and a good breakfast.

clean and nice breakfast

little league team made pool very noisy

location clean great breakfast friendly staff

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

breakfast was amazing, it could use one more waffle maker ☺️

rooms were not clean, my pillow case had mildew all over one side they did not pick up our room service order off the door so we waited and had to call and order and wait another 1hr1/2

four nights and no room service

breakfast and amenities

plenty of parking. semi-truck accessible. nice variety for breakfast.

it was a little dated but clean nice and good breakfast nice pool and weight room

the kitchen area in the room

my kitchen kit did not have a skillet. pretty minor issue.

full kitchen and can walk to starbucks

comfortable, helpful staff, kitchen, clean, close restaurants., affordable.

especially in the basement near the laundry room

only take and go breakfast - not updated on website to reflect this

the room had a full working kitchen

there was a variety for breakfast however some fresh fruit would have been enjoyable.

was clean pretty spacious and well laid out (the kitchen was modern and functional, liked the gym and the location was great for me as i had both business and family activities to get to in

the breakfast was also very good