huge suite rooms, amazing breakfast selection, good functional gym

huge suite rooms, amazing breakfast selection, good functional gym

rooms are very nice and clean. great breakfast as well.

the breakfast was a little disappointing. food was cold and definitely not as advertised.

from the front desk all the way to the morning breakfast crew

the swimming pool

was a ton of litter in the parking lot and the landscaping made it look very poor

did not like how room service continued to knock on our door after we were telling them no thank you

parking, location

i had to ask 3x for room service to get clean sheets and towels and then they were rude about proving a service i was

limited breakfast

quickly breakfast was replenished with the amount of guests eating

breakfast area was spacious and tables spread out-i didn’t feel jammed in next to people,

the kitchen and that i was about to cook instead of going to a restaurant everyday.

the breakfast.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the pool was on the small side and was a max depth of 4 feet deep

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

the pool was out of order

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

garbage bags unavailable for trash in kitchenette

staff was hospitable and friendly. room was comfortable. breakfast was good

very good breakfast, nice outdoor area with some games

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

breakfast and the bed on the pullout couch. it was old dirty and thin

pool was clean

location was wonderful, plenty of parking, very clean facility, wonderful gym and pool.

the room was very clean, the entire hotel was very clean, we didn t swim or work out but the pool looked nice and the gym look very up to

love the room kids enjoyed the pool will stay again

a full breakfast n better room service

the rooms were not complete and there was no complimentary breakfast as advertised, no iron, microwave, hair blow dryer

there was no breakfast, even tho when i booked the room it was stated that it was

the breakfast was not setup as advertised

smell of smoke in the room and no breakfast provided.

was no breakfast, only coffee

the gym, and location

they have a great breakfast selection!!!

pool seemed to have a lot of things/ stuff floating in it like it hadn’t been cleaned from the

good choices on breakfast bar

the breakfast was amazing, fresh and hot.

breakfast was decent

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

no pool

there is anything it was the breakfast that was there

staff is very friendly and the room is always nice and clean and the breakfast was nice all the comforts of home is why we choose to stay here any time ,,it's always a

the staff was exceptional. from front desk to room service, everyone was kind and attentive.

very modern clean hotel my husband luved the convenience of the covered parking garage

staff, options and facilities like the gym.

their is a very nice reasteraunt called

stayed there and there was a dog barking next door all night i called room service and they did

the breakfast is great and the pool was nice and warm

currently being renovated so the pool and the gym were not available

good location and easy parking

breakfast was delicious, pool was nice, beds were comfortable

the pool and gym was closed

it was brights and colorful especially for kids

staff was very helpful, especially african american female working at the bar in the evening!

the kids thought it was really neat

also loved that they had a coffee bar inside the lobby and they make the best americano

the gym was nice and had peloton bikes

hotel was very clean and the staff very nice and helpful, the gym has a nice machines with do a good workout

the breakfast for both days were not to my liking.

the pool is nice too but a smidge

very clean great breakfast

i liked the comfort of the room, the quality of the gym and the service of the staff.

liked the availability of a kitchen if you want to save on going out and cooking your own meals

the breakfast was good

early start to the breakfast buffet and a gym on-site were also great perks to this place

early start to the breakfast buffet and a gym on-site were also great perks to this place

the lady working the breakfast was exceptionally nice enjoyed her very much

the free breakfast had a good variety and the facility included a pool and gym although i didn't use either

breakfast was fantastic

staff cleanliness, late check-out option, near casino and restaurants,quiet

the gym was mediocre. could be improved

it was new, clean; we liked the pool and gym

rooms were great, the breakfast was good and the staff was friendly.

they woke up my kids

the bar was nice and breakfast was great

offers on site bar and snacks and free breakfast

pool temp was too cold

pool was closed and we were not made aware before stay. we had some very disappointed kids :(

lots of kids when i stayed so it was impossible to keep the common areas clean

free wifi and complementary breakfast were much appreciated

the room was spacious, the gym was nice

breakfast was very good. fresh cooked items. large spread.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

more selection for breakfast and the pool could be warmer, but just a minor change.

good gym and pool

very clean abd modern room. but breakfast isn't great

the breakfast wasn't great

brand new hotel that was very comfy and clean, would be great for a long stay really nice kitchen features

breakfast was great and nice pool in a nice area

was the most comfortable bed i think i've ever slept in, the pool area was cute and clean, the spa shower was awesome, and the staff was really friendly

breakfast was very good

we were able to get in the room early; room had plenty of space and great amenities (especially the spa shower); staff was very attentive, and promptly

pool didn't have many chairs, and it was freezing cold water.

very nice, very clean! with the small, very clean kitchen perfect for longer stays

i like that there was a small kitchen in our room

the location was okay, the breakfast sucked could have been a little bit more in a variety.

the breakfast was continental, but get minimal.breakfast bars etc the pool wasn't the cleanest.

breakfast - a muffin, cereal bar, apple and coffee is not breakfast but a snack

while i didn’t eat a full breakfast here, i did grab a muffin and checked out the rest of the offerings, which were typical

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

the breakfast wasn't that great either

it was cleaning and had parking on spot. plus late check out times.

breakfast was okay but not many options.

pool's great room was clean and comfortable

the location near so many restaurants, things to do, and the breakfast bar

to the great american baseball park, close to restaurants and shuttles to the game, breakfast included, friendly staff and stayed last yr as

elevator when hotel full takes longer to get to your floor, also would like breakfast to last till

problem i had with the hotel is it there clock was set 1 hour ahead of time, and i got down for breakfast at 5:00 instead of 6:00, after you get cleaned up dressed and everything you can't go

pool was ccccooooollllld

pool water was very cold. didn't offer free breakfast.

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

the pool was way too cold

i took my kids out the pool and went back to our room

very hospitable. i enjoyed every minute from the valet to room service

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

roof top bar was awesome

polenta breakfast bowl was delicious!

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

hot breakfast was great and the location was beautiful and convenient

no room service

i have rarely experience such pride in one's work that was on display daily, especially the kitchen personnel

friendly staff, nice breakfast offering

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

withe a weekend away from kids, a girl just wants to take a hot bath

rooftop bar was closed - highly disappointing!

om service delivery) but some were lacking and disinterested

the spa was great

the location was amazing, breakfast was top notch and i got a really good deal price wise.

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

the kitchen staff was amazing!! also cleaning lady with blond hair was great

the bar was not open on a friday night

bed compfy and breakfast good

free breakfast, good location, nice gym.

delicious breakfast and great location

the morning for breakfast was outstanding

liked that the gym was so easy to find and pretty clean

only thing i did not like was that we missed the breakfast

wish they had room service

there really wasn't anything for kids to do

street noise, half mirror in bathroom, no room service

no room service

the hotel was going through a large remodel and the kitchen was closed ie no restaurant, room service, or continental breakfast

sticky floors in kitchen and bathroom- yuck

breakfast was wonderful with wide variety!

the front desk, housekeeping, bartender, valet, and breakfast attendant were all great

everything. gym is nice

breakfast was the typical hotel free breakfast

lobby bar and comfortable spacious room.

great bar and restaurant on site

excellent bar and restaurant

location, restaurant and bar on the bottom floor

room was very comfy - really nice bed and the bar area was fun after a long day of work

we had a great time at the aquarium and the pool, gym, and surrounding amenities were above expectations

the pool table and outdoor life sized jenga was alot of fun!

the bar hours are limited but it’s lively, when they are open

the gym needs a little more throughout the brand

the pool table, the outside sitting area and fire pit

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

didn't really have a dining room to eat breakfast

what an experience and to just get away from the kids and focus on us as a couple, it was a great experience

the room was wonderful and the staff at bar was wonderful

the service at the bar was outstanding

the kids in the next room were loud the first night

pool is actually located in a gym, and closed early

room service was great no long wait

no room service

everything including the kids and i experience was wonderful!!!

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

they don't have a bar and don't sell any beer.

we had a great time at bar and the bartender was fantastic

went to the brick & morter bar & restaurant or drinks

didn't get breakfast because no one was working at the breakfast bar and no food was available

to the pool to relax and a lot of rowdy kids came to the area and were very loud, parents didn’t say anything to them either but kids

they have a nice gym and a pool too

indoor pool was very nice for our kids

the only hotel bar drinks were really awful.

to the pool to relax and a lot of rowdy kids came to the area and were very loud, parents didn t say anything to them either but kids

not have breakfast at the hotel

early check in friendly staff

location and breakfast!

expensive parking like all downtown hotels. no comp breakfast or drinks.

location entire hotel was very clean balcony room late check out option valet parking

i asked for an early check-in but was unable to be accommodated, however i was able to have a late check out which was more beneficial in the end

pool open and great

the gym was nice clean breakfast was very good and all the staff were friendly and helpful

early check in

the pool water burned like straight bleach

great location clean breakfast was good

the breakfast was really good and healthy

the bed was extremely comfortable and breakfast was amazing.

staff was friendly and helpful and the complimentary breakfast was upscale and really good

the rooftop bar was amazing & the breakfast was pretty standard but hot & fulfilling

would not take kids there

less than 5 minutes away from the casino

my kids had left items behind in the room after we checked out, but they located them and gave them

fact that there’s a pool but couldn’t use it

it was comfortable. it met my needs for my visit. my kids enjoyed their time in the pool.

the room stank like mould and the wifi doesn't work in the bedroom

also nice that you provide complimentary guest laundry services and an awesome omelet as well

really enjoyed the cooked to order breakfast and happy hour and snacks each evening

the pool and bar not being open.

bathroom had some rust and corrosion, the employees seem generally unhappy, the breakfast line was generally long

very friendly and room was clean , continental breakfast was good

i think breakfast should be extended until 10 am

very nice and comfortable. plus you get breakfast and they are pet friendly.

the breakfast was really good and the whole experience felt special

the hot breakfast! and everything was very nice!

the pool and hot tub were clean and relaxing

pool/spa very nice

pool area with kids until late night

the kids loved the pool and hot tub

love the included breakfast and nightly snacks

gym had limited equipment

nice staff throughout and also liked the pool and gym

the bed was very comfortable, breakfast was great. the pool & spa was very nice.

we used the ev charger, which was one of the reasons we chose this place

free breakfast and afternoon snacks - delicious and plentiful

i needed a late check out and they approved it for me

upkeep of parking lot and pet area

i liked no pet fee and the staff was friendly.

a little pricey but balanced out with not having a pet fee.

pool could have been a little warmer

hot tub and indoor pool open late. friendly staff. good breakfast.

kids way too loud at pool. area outside was not cleaned up. trash everywhere

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment will never stay again it should be named (no quality inn) worse hotel i have ever

breakfast was simple but convenient

pool was closed for whatever reason and the laundry facility was closed as well

pool was closed.

the lobby was beautiful, the room was big and clean, and the breakfast was also fabulous

we also enjoyed the gym

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

kids playing football in hallway doors slamming

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

had kids so was disappointed pool was closed. understandable though.

the staff was nice. the pool area very clean

for breakfast that was considered a buffet, but it is just continental breakfast

did not provide any room service

getting back was a little more difficult but they had given us a number of a young man that did golf carts from to and from the hotel so we were able to have him come and pick us up since the

the fact i was charged $7 for parking at the hotel after paying over $200 for a room.

ended up calling the front desk) and in the morning they hadn't yet set up the

their shuttle service was excellent

we had to order room service for a pot of coffee

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious (+) bar drinks were delicious (+) the lobby bar creates delicious and beautiful handcrafted cocktails to order (*) welcoming staff and delightful bar with excellent restaurant (-)bar was closed during our stay and restaurant for a private event (+) mini bar was fun (large bottles of

great hotel, would be great to have a gym for business guests

the pool could you and update

front desk very nice ask if we wanted first, second floor, we stayed in first floor close to pool

pool was soooooo cold

early check in the associate who printed a few things from her computer for me

we loved how clean it was, how friendly the staff was! the pool was also heated!

beds were a little smaller than expected and the breakfast wasn’t what most hotels offer and no

that the staff could have really done, but we never got much of a breakfast bc there were a lot of hungry men that got up earlier than our kids( even at 7ish) and

room has kitchenette room and hallway are clean proximity of restaurants and highway

had to ask for glasses as it has a kitchenette but you order what you need in room and they bring it up

breakfast and bed and toilet

location was awesome. staff at bar and restaurant were awesome.

did not like that the bar and reception hour is closed on thursday

need more parking in the front of the building.

happy hour and breakfast.

the price that we paid for these rooms, we were expecting the room service and swimming area

the outdoor smoking area and pool table are great for the kids.

the pool was gross

great breakfast

we enjoyed the gym and pool

amazing breakfast and loved the lobby. pool and gym super clean and rooms very comfy!

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

breakfast options are lacking due to covid. guests didn't follow social distancing on elevators.

2nd night kids in the hallway and slamming doors at 11.30 pm

staff was great to accommodate my kids to get to use the pool.

there was a large group of kids staying, and the staff kept up with towels, breakfast service and genuinely great client

very clean room. loved the shampoo and the pool.

clean. easy to get around. has a pool

pool area was very loud

breakfast menu good. coffee excellent. service very good.

the pool is very convenient for the kids

staff was friendly, the room was clean and roomy, the pool was nice wasn't expecting it to be open but it was and my daughters and granddaughter loved it

the beds we're super comfortable and the views amazing! excellent staff and room service!

price and parking and pool

gym is very little no great choices no even weights

the bar was nice with happy hour specials on food

the parking lot is spacious

example; gym equipment, the door to our room and the entry side doors were unsecure

they offered limited breakfast including cereals, yogurt and muffins

staff was nice, room was clean. the pool was fun, breakfast was well stocked in the morning.

uldn't switch to all shower head), no water in old gym, breakfast was minimal but okay, main space was hot as

clean and kitchen well stocked with utensils and cooking supplies

the laundry room was clean

i loved the small kitchenette inside the room

laundry facilities too

liked having in room toaster and 24 hour laundry and exercise access.

love that you have a little kitchen

that you had the accessibility to cook if you wanted to and do laundry.

the staff very very accommodating and friendly the laundry lady!

quiet, very inexpensive for what you get, full kitchen!

separate bedroom and nice kitchen

staff was friendly and my family enjoyed the pool.

great breakfast. super nice staff !

priced, nice rooms, pool, free parking, internet and free breakfast, courteous staff and convenient location

very clean. excellent breakfast. quiet neighborhood, large room.

good hot breakfast, hotel was clean and comfortable beds.

huge room, super clean, really nice breakfast, friendly staff

the pool was very cold.

breakfast was a knockout

of the two rooms was not ready until 5 pm and the indoor pool was freezing cold

the gym was big with lots of things to use and they had tvs mounted on the wall (my son used the gym)

kids loved the pool, and it was nice to see the notice about it being a saline pool

love the microwaveable breakfast combos.

kids loved the pool, and it was nice to see the notice about it being a saline pool

unsupervised children in the pool and kids running in the hallways

breakfast, customer service, and there was good cable channels to watch

advertise a lounge with cocktails not the case disappointed pool area ok needs hot tub

friendly staff i was able to book a reservation for the swimming pool which i had all to myself for an hour

breakfast was amazing and the location was great

easy parking / friendly staff / very nice breakfast

we enjoyed our stay and breakfast was great

the breakfast and the room

omelet, sausage, juice, cereal, milk, coffee, waffles, lovely setting clean pool and fitness room with accessible

the pool water could've warmer

only complaints no pool/fitness center

very nice; clean comfortable bed and bathroom. i also enjoyed the variety of breakfast items.

wifi whole stay no towels

was what my kids call bougie the only thing that got me was the pool looks so much bigger in the pictures then it really is

everything…location, clean, and breakfast

it takes too long to return the $15 deposit per night. the bar doesn't server draft beer

when carrying suitcases, car parking area is quite a distance from the rooms

location off i-75, clean updated comfortable room, pool, fitness area, and friendly front desk

the property

wifi sucked

and kind of confusing to find the rear lobby entry for parking

and list of nearby restaurants and bar hrs

room was not properly cleaned, fitness center was closed

very nice, modern hotel. good breakfast, great staff. very comfortable beds.

the breakfast was great

kids are allergic … not sanitary the front desk staff not only checked us in but did laundry and replaced towels

laundry room is all coin operated with not coin machine or atm on site

that is all i liked oh yeah laundry room that was ok

breakfast was bananas and capri sun

continental breakfast consisted of coffee and lemon danish.

better beds and better breakfast choices and just alottle mpre cleaner

there was no breakfast and it was close to where i was visiting friends

breakfast or coffee, mattress was old.

i loved the breakfast for my kids and the big refrigerator

nothing to complain. breakfast was ok but not great..... i guess it's a typ. american standard

the kitchen

clean, the kings size bed was awesome and the pull out bed for my kids was the perfect size

breakfast was poor with few options

they have room

my husband, myself and our 4 kids ages 2,3,7 &9

were a lot of noisy people in the parking lot after midnight, which is not the fault of sonesta

first day pool was close. no xtra pillows, no room service, we had to ask for xtra toilet paper

i like the apartment feel of the room with the full kitchen. it felt like home.

that u had to ask for kitchen stuff!

convenient, price,staff,laundry room

i believe it was because there was a kitchen in the room; it smelled like cooked food of some sort

surprised by the little kitchen!

the kitchenette

modest acomodation, but very clean and functional (specially the mini kitchen)

i loved the stocked kitchen

liked a full kitchen, comfortable bed, cleanliness

has the kitchen set up but no pots or pans or dishes

the location and the kitchenette

the pool was nice

nice workout room and swimming pool

the petite filets were excellent from room service.

clean/good mattress and pillows/easy free parking/older room furniture/ remote channels do not match channels on spectrum guide/free average

bar tender needs to go back to school or take a class

great breakfast too

breakfast setup was nice and always clean

fact that you need your room key to use ev chargers

breakfast was very good

did not get to eat the breakfast

the breakfast was great!

customer service was the best i have encountered. they set the bar with their customer service.

was comfy, breakfast bar was well stocked & fresh, and staff was attentive to keeping breakfast bar well supplied

need an indoor pool.

early check in.

breakfast little later than 9

overall cleanliness, cigarette buds in hallways, trash in the parking lot

comfort and refrigerate and microwave parking space was good

hotel i ever been to i should have asked for my money back put it was late at night in i had my kids

they failed to have anyone plow their parking lot and i got my car stuck in the back lot

plus last year pool was open til 9

booking. com stated breakfast was included. i checked with staff, no breakfast included.

the pool was clean. that's it...

the pool was closed and covered up

the price was way to high. i just wish i was allowed to take breakfast to the room to eat.

not a good breakfast.

breakfast could be a little richer (it was very very basic), a kettle in the room would help..

can't really think of anything other than maybe more of a breakfast.

free version of the wifi was very slow and the free breakfast consisted only of individually wrapped muffins and granola bars

wish it had better breakfast

was beautiful, immaculately clean, perfect size with all the needs of a new furnished home with a kitchenette

the kitchen supplied with some dishes, soap, and dishwasher.

breakfast was really good compared to a lot of hotels and the pool and gym facilities were nice

rooms were nice size and comfortable. the kitchen area was a great, nice size fridge

the room was really nice, clean lots of storage and the mini kitchen was a plus.

beds had cigarette burns all over them and said they didn’t have any more because laundry wasn’t done

laundry facilities on site. close location to food.

the location it’s very new to us calm setting not to busy and has a pool

we were able to check in early, had a very clean room and the pool was refreshing

tub didn't drain well. pool needed vacumed

the kitchen in the room.

the room did not have a full kitchen

like that the kitchen was entirely bare