had a wonderful breakfast and a nice swimming pool and exercise room

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

breakfast had alot of choices and was delicious

think of anything , it was convenient location ( we went to the arc) the staff was friendly, the breakfast was very good , and most importantly it was very clean

there were little seats at the breakfast place.

no pet fee

entrance was open and welcoming with clear area for breakfast and indoor pool

cleanliness, brightness and a very good hot breakfast.

the pool heater was broken but they were trying to get it fixed

breakfast was great

the pool was super small!

also, there was to be laundry facilities but that was not so, i had to find a laundromat

clean, quiet. variety of foods for breakfast.

laundry dryer was thumping against the wall

got great sleep in the comfy bed and was happy to wake up to fresh waffles in the breakfast room

staaff member from the front desk, housekeeping, breakfast staff was so pleasant

pool and other facilities were nice as well

not a lot of parking out front

pool was small and had chipped paint on the bottom

at first it was a problem with the pool being closed on our first day

the wifi somehow logged in to my phone and my accounts were hacked

loved the large room, breakfast, nightly kickbacks included, and popcorn available during the day

wonderful breakfast with several delicious options

complementary dinner and breakfast. in shower toiletries. decor

needs a seat or safety bar in shower

the hot tub/pool area was really nice, and having the restaurant on site was a bonus

the pool area is awesome and the hot tub was above board

no spa or hot tub it was out of service.

the pool. and definitely the heart shaped room we had

everything, good experience, love my spa in my room aswell.

the heated spa and swimming/gaming area

excellent stay. staff, breakfast rooms are awesome.

the fitness center was a nice touch, and i was able to get an early morning work out in.

not enough breakfast

price was okay. good restaurants around. had a fitness room.

room is great, free breakfast every morning!!

almost a full size fridge and freezer with counter space and kitchen sink

hot breakfast and pool staff was super friendly

clean, quiet room and great breakfast

an indoor swimming pool. cream cheese for the bagels

the staff brought thanksgiving food and there was hot breakfast every morning and towels were clean and the hot tub was big and

someone was working out in gym with music on at bedtime

updated and clean rooms with comfortable beds and nice little kitchen

are so specious, liked new built in cabinets and small nice kitchen , that provided enough space for clothe for 5 people in the room, rooms and halls are very

the indoor pool was a great way to burn some energy, and the staff was always very friendly and helpful

bed smell from laundry in fitness room, seems ventilation system not working properly

i was able to prepare some meals in the room, kids loved the pool and had plenty of room to sleep

roaches by the food at breakfast

how clean the rooms was and the down stairs area where they did their breakfast..

kids playing in the hallway, too many people allowed in one room

kids yelling until 12:30 pm

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

not able to have shuttle available

convenient location right off the interstate and free parking is great

decor was nice, parking was easy, room set up was functional

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

hotel advertised a nice indoor pool

the bed was so comfortable that we overslept and missed breakfast all three mornings

didn't like that breakfast wasn't served after 9:00 a

beds were clean and comfortable. pool condition and cleanliness was good.

that it was too early to make use of the pool.

breakfast was waffles and muffins.... everything was fine... location, cleanliness, value

kids and i were disappointed to say the least

you also stated there was a pool and to our disappointment it was closed

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

the breakfast was nothing to brag about. more centered in kids eating.

the breakfast was good and the staff was super helpful

breakfast was good and the staff was great

great breakfast and service by the young lady serving breakfast.

indoor pool

breakfast was really good

the price was right and the pool was great for the kids

breakfast could have been a little better.

we were also pleasantly surprised by the breakfast

my kids watching spongebob all damn day lol

swimming pool not in service. gym to small.

free breakfast was great!

amazing staff, clean property, and excellent breakfast

being able to do our laundry since we were there four nights was very helpful

tried calling the front desk to find out the shuttle schedule (which ended up being consistently 45 min behind) couldn't get ahold of anyone and

the access to a laundry room and clean rooms.

on-call hotel shuttle service to and from cvg is good

the hot tub, pool, free breakfast, pets allowed

great pool and hot tub

the pillows and towels smell bad i think it's the laundry detergent they use

breakfast choices could be expanded.

pool /spa that is open late , fitness center and even a laundry room

no weights in the gym only treadmill

great breakfast, nice pool area

she told her everything to do for the airport shuttle

we enjoyed our stay, breakfast was awesome!!!!

breakfast was not as good as usual but i understand due to covid

staff was wonderful from the women at the front desk , the people in the kitchen, maintenence to housekeeping

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast but was well

open floor plan in the kitchen flowing into the living room was great

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

lots of extras that added to its comfort and convenience. great breakfast.

very clean, nice warm pool

the main reason we booked this specific hotel was because they had an outdoor pool

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

an airport shuttle was available for a very early flight

being fresh, spacious, modern, clean, amenities. excellent gym, very nice bathrooms.

the room is big, kitchen is good, very nice staff

everything was clean and we really liked the kitchen

very clean close to attractions personalized kitchen good value for the money

there was no real breakfast, but that maybe because there was a kitchen in each room.

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

friendly staff, great location, 24 hour shuttle, pool, clean room.

airport shuttle service was an excellent experience!

friendly staff, great location, 24 hour shuttle, pool, clean room.

staff is friendly, the hotel is clean, our room was clean, the pool area is clean

grace was absolutely wonderful at the front desk and driving the shuttle.

the kitchen was the nice. the bathroom was great. and i liked the tables so we are able to work.

the kitchen was a great benefit for our stay

not eat the breakfast

full service kitchen in my room

improve breakfast options

very comfortable & quiet room; airport shuttle was so appreciated!

only thing would be that when we booked it, they didn’t mention that the restaurant and bar were under construction

the good news is that the menu is small but diverse, the meals are prepared fresh, and the bar is stocked to allow the numbing of nerves before the bill is presented

, he escorted me to the main lobby, helped with my bags, loaded them on the shuttle and, then he even carried my bags into the airport (delta ticket counter)

was very nice and plenty of amenities including bar, pool & fitness center

lack of options for breakfast

selection at breakfast including hot sausage and eggs

very nice staff. kids loved the pool. everything was clean

24/7 shuttle, breakfast included, clean and comfortable, great staff

the staff at the front desk were very friendly and the breakfast was great

everything seemed new, amazing breakfast, the staff was super polite and there was lots of stores close to the hotel

excellent breakfast

loved breakfast!

super clean, great amenities such as pool and continental breakfast, room was fabulous

room, nice kitchen with a full size fridge, clean, free laundry, indoor pool still open this time of year, plenty of parking, fireplaces out back to hang

pool was small but kids will always have fun with water.

pool was out of order so that was a huge bummer for our kids.

nice breakfast, the pool and exercise room. room was spacious beds were comfortable.

the pool was too small and the water was very cloudy

screaming kids in the pool all day, so didn't get to take a dip

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and attractions

full kitchen with a full size fridge, microwave, stovetop and all silverware/dishes, which would be

saltwater pool, clean and well equipped gym, cleanliness, location & staff were great

breakfast—omelette were awful and needed better breads and healthier cereals

the breakfast was great and well organized. the pool was nice and clean. location was great.

traveling with kids this hotel is highly recommended from us

the fact that there was a kitchen was a plus

awesome kitchen with full size refrigerator

the kids would have liked gravy and biscuits for breakfast but that's just a personal preference

excellent location and staff. full kitchen!!

travel with our dogs and appreciate no additional pet fee

zero pet fee

good staff and it was clean . guest laundry

breakfast was okay. i would like the full breakfast back open, hot options.

pool closed

out our window the pool looked a nasty green, totally grossing out my kids

was okay they had ran out of some of the food and kids were working to help refill the bar

good breakfast

handicapped room but we asked if there was any way we could move to a room with a bathtub for our kids

traveled with 4 adults and 4 kids on a church trip

great breakfast and cleanest pool ever

good coffee, decent breakfast, bed comfortable, clean bathroom, clean towels, quiet

clean comfortable room, friendly staff. we loved the pool as well.

room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

shuttle was prompt

did not have time for breakfast. i caught the airport shuttle at 6:30.

the staff is amazing! they made sure we had a room to accommodate my family. 24 airport shuttle.

the shuttle to and from the airport was nice. driver was very courteous.

breakfast-delish

great breakfast

loved the two bedroom suite with full kitchen

it was nice having 2 separate bedrooms and full kitchen area. breakfast was good.

the kitchen staff not so friendly

affordable room clean room good breakfast friendly staff

clean rooms, good breakfast, friendly staff. i love it here

the staff is awesome, it's clean, and breakfast they serve is very good and a variety

nice clean hotel good price decent breakfast

clean affordable friendly staff. great breakfast waffles cereal bagels juice coffee

airport shuttle was wonderful and the driver was very accommodating.

the pool was out of towels and took a while to replenish

breakfast buffet at the restaurant was excellent, worth the money.

great breakfast

the pool and hot tub were nice

host at the hotel who came to pick me up at the airport despite the fact that their shuttle service was technically not running at that time

the room was spacious. the bed was comfortable. and breakfast was delicious.

lowest cost long-term car parking, with reliable airport shuttle

michael held a room for her and her kids until we got there and was more than accommodating

location shuttle to airport staff helped with luggage and was a lot cheaper to park and shuttle to airport

pool was very very very cold

was actually a $60 hold) on my card

had a early flight out of cincinnati and the hotel had a shuttle to the airport and it was about three minutes away

needed room service

bar and the pool were closed.

rooms were spacious, breakfast was plentiful, newspapers and other amenities added to our stay

girl that checked me in was fantastic but all the other “kids” at the desk never even looked up

great staff! very family friendly! kids everywhere!

did not know motel was going through refurbishment. no pool, fitness room kind of weak

pool had issues

very clean quiet and comfortable. breakfast was good and pool facilities were good.

very clean and the pool area was excellent. offered a variety of snacks in the lobby.

every thing was great except spa tub was week

i really enjoyed the hotel. very nice and clean. loved the spa tub.

the kids loved the pool

told me about a $5 room service charge after i placed my order

stayed at the bar, had drinks and dinner

from room service was ok, nothing special

free breakfast, very expensive breakfast instead, we have 3 kids so well probably stay next door next time, hotel is fine, just a large addition

especially for kids

my kids absolutely loved the breakfast

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

hot breakfast, pool, laundry room, location is all excellent.

the gym was excellent

well maintained and close to the airport and provided shuttle service.

we were taking luggage to my car, then coming in for a breakfast bag and to checkout

the kids loved the pool

it was a quick trip and not able to use the pool.

nice clean room and beautiful breakfast/lounge area

provided no usb ports for charging breakfast is very minimalistic and didn’t taste good gym is small with not much equipment pool is small i asked the front desk to bring an extra bed

the customer service (tyler was awesome), room was exceptional, breakfast, pool,

clean room breakfast pool

breakfast was one of the best i've had

new facility. opened dec. 2017. very nice. quality breakfast.

pool was cold, the temperature in the shower wasn’t great (either too hot or too cold), i

the room was like a suite. very nice and clean great pool an awesome gym!!

breakfast was good

room was great and my 5yr old enjoyed your pool.

the breakfast was very good

hot breakfast not great,had better at holiday express

staff was friendly, the room was clean and roomy, the pool was nice wasn't expecting it to be open but it was and my daughters and granddaughter loved it

we were celebrating my daughters 14th birthday and miss betty made sure our room had the best wifi (essential to teens) our room was immaculate and cozy (-)wifi was slow and didn t like staff knocking on door at 935am wanting us to leave. (-)wifi service was very poor (-)the wifi sucks! (-) the best wifi connection around (-)wifi wouldn t work on the 17th floor, was told because of location of satellites or something on (-)the wifi parking fee luggage cart tire was flat. people smoking on balcony (-)balcony was very small, wifi sucks, over priced (+) wifi was good

the door flag for room service breakfast was very convenient

they did like other facilities and have 1 hour slots available for reservations for the pool and gym

wish it had a hot tub or sauna for adults to enjoy while kids swim.

the pool was great fir the kids

breakfast was excellent! everything was very clean

batter during breakfast and couldn't find anyone to ask to replace, and that was only thing my kids would eat

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were perhaps being difficult

friendly staff. free parking. free breakfast. clean room.

said it had breakfast, i guess i was hoping for more

:) the rooms are spacious and i enjoy the mini-kitchen

breakfast and bed and toilet

had to ask for glasses as it has a kitchenette but you order what you need in room and they bring it up

free breakfast only consisted of coffee, hot water, tea bags, oatmeal packs, wrapped muffins and granola

was no kitchen aid with a mini fridge you could not use full of items

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious (+) bar drinks were delicious (+) the lobby bar creates delicious and beautiful handcrafted cocktails to order (*) welcoming staff and delightful bar with excellent restaurant (-)bar was closed during our stay and restaurant for a private event (+) mini bar was fun (large bottles of

walked to paul brown stadium not to bad 30 min they need shuttle bus

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

ended up calling the front desk) and in the morning they hadn't yet set up the

the pool was nice!

also, no room service if you are staying more than 1 night

i didn't use the gym but it had your basic equipment

12.99 breakfast

the morning breakfast was wonderful and the hours were perfect to accommodate all guests.

were able to ask for late check out without incurring a fee.

i came to the thinking that pool was open so had to disappoint my kids

i came to the thinking that pool was open so had to disappoint my kids

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

kids playing football in hallway doors slamming

loved the building and room service.

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

could not get on free wifi

the pool and bar not being open.

room service every 4 days! this is unbelievable

the bed was extremely comfortable and breakfast was amazing.

great location clean breakfast was good

rooms were large with full kitchens (no oven, just a cooktop)

loved the full kitchen with anything needed to cook, even though we weren’t staying in the room for that purpose

my kids enjoyed going up to the roof top bar and looking around the city

that the pool was to cold.

pool should be bigger

it was very clean. the bed was comfortable. breakfast was good.

didn't like the laundry room or the bathroom in my hotel room

would not take kids there

location and breakfast!

breakfast was a little weird

the location, the bar in the lobby and the gym were great.

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

the price, i feel there should have been a complimentary breakfast included in the room rate

very clean and fresh decor! breakfast was a surprise at all the different choices!

staff was friendly, everything was clean and well kept, the pool and gym were nice

the breakfast was better than the last time but could still use a little boost

very clean. great new hotel . location gym

staff was great and a decent breakfast, which is always nice

great gym

the pool

for our family - room was clean and comfortable, kids loved the pool

the room service and no pizza :

gym

they don't have a bar and don't sell any beer.

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

we had a great time at bar and the bartender was fantastic

went to the brick & morter bar & restaurant or drinks

the lady working the front desk and the bistro bar were so so nice

the room service lady you said that we 'smelled like pizza'

breakfast was good and my kids loved it.

the location and the gym was by far the top 2 things

beautiful hotel, bar and rooms!!

the room was comfortable and quiet... room service was excellent.

i feel like bar prices for drinks were over priced.

was bad kids in the hot tub and pool when we got there with our girls

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

staff was so nice when i asked for a late check out so i could get some more rest before my flight in the afternoon

cleanliness, room service, and staff were excellent

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the rooftop bar was heavily advertised and we were so excited to experience it

there really wasn't anything for kids to do

was uncomfortable, wifi cost extra and was terribly slow

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

free wifi

also, it wasn't mentioned that they are currently remodeling which meant the restaurant, room service, and bar were unavailable

room was very comfy - really nice bed and the bar area was fun after a long day of work

we really loved the bar area

information about the lobby bar opening hours on the website is incorrect

excellent bar and restaurant

lobby bar and comfortable spacious room.

breakfast was wonderful with wide variety!

it’s beautiful, clean and my daughter loved the pool. staff are very friendly as well

only complaint is that the pool is only 3

kitchen sink was dirty, but it was easily remedied

breakfast could have had more options.

breakfast was wonderful

great value for the location. continental breakfast was very nice!

the gym had decent equipment

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

very clean, great breakfast and the staff was polite and courteous!

suite features for kitchen use to whip up snacks and meal on a rainy night in cincinnati

garbage disposal didn't work so kitchen sink would back up when running water or using garbage

hotel was very clean, staff was friendly, breakfast was great and valets were on point

breakfast was very good the gentleman serving was very hospitable and pleasant rooms were spacious

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

loved the decor, pool table and friendly staff! amazing location! late checkout is a nice bonus!

a lot of kids running around

cool vibe, great staff, happening bar with awesome unique specials added to the experience

gym

we came with our kids so that was the only reason i would not go back if i had my kids

good for families with kids, alot of inappropriate nude arts and magazines

the rooftop bar is a little small.

was nicely located for our purposes, good room service food from the attached restaurant, the room was clean and maid was

room service was unfriendly.

entrance to the rooftop bar is outside...

was disappointed that there was no grab bag breakfast available daily.

the rooftop bar steals the show and is highly recommended for adults that need a night out alone

the room room was awesome and the breakfast was great!!!

over charged no room service no parking was not mentioned poor location

i had a chicken sandwich at the bar in the lobby and it wasn t cooked thoroughly.

the food was delicious at the bar as well as breakfast room service

the bar, restraunts, room service were all open regular hours

room, breakfast

roof deck, staff lobby bar bartender all amazing.

the breakfast was horrible. need to explain the options better. and need more options

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

pool temp and pool area was freezing

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

i took my kids out the pool and went back to our room

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

breakfast with hot and healthy options, room very clean and comfortable

the breakfast was nice

breakfast was okay but not many options.

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

the breakfast wasn't that great either

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

they had a clean heated pool and grab and go breakfast

the location near so many restaurants, things to do, and the breakfast bar

pool's great room was clean and comfortable

pool area and gym were mostly clean

my room, which it was, but they didn't tell me that you have to reserve times for the pool so my kids didn't get to swim

everything was great! i loved the pool. the food was great! and the rooms were beautiful!

hotel is very beautiful and equipped with a gym and swimming pool which i didn't use but i saw some children having fun swimming

they woke up my kids

offers on site bar and snacks and free breakfast

free wifi and complementary breakfast were much appreciated

clean, great front desk and breakfast staff

lots of kids when i stayed so it was impossible to keep the common areas clean

laundry facilities available

per machine), rooms are pretty clean, everything is quite new.

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

the entire staff were awesome, especially the ladies working the breakfast area....

close to casino and cincinnati children’s hospital

less than a mile to the casino about 2 miles from venue close to down town

the breakfast was nice but wished there was a little more variety

small pool, could improve hot breakfast food quality.

breakfast was good and well stocked

good coffee and a great breakfast. close location the the zoo.

breakfast could have been better

breakfast was suitable

the lady working the breakfast was exceptionally nice enjoyed her very much

kids had fun in the pool

inside pool free breakfast the space of the room location was very easy

everything great. maybe in renovating add larger pool space and hot tub?

the staff was helpful and the breakfast was as good as it gets.

the breakfast was awesome and well stocked with an assortment food

pool needed to be warmer!

pool doesnt have tinted windows

the bed was very comfortable the staff was so kind will definitely use a sister of this hotel breakfast was devine the showers were beautiful with glass doors very large nice bath towels full

breakfast was very good

location was phenomenal and you could sit out with a nice fire, bbq, swimming, 5star breakfast

beds a bit stiff and the pool was highly clorinated

breakfast was delicious

liked the friendly staff, clean rooms, and breakfast was great

breakfast. we got there at 9. another empty. no cups. placed trashed.

i didn’t use fitness room but i used the pool

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

as kid friendly, while the kids love all the fun details as much as we do, there are a lot of party aged kids and the walls

we enjoyed the bar food/drinks, they were surely overpriced ($12 for 2 soft pretzels) - keep this in mind and

my kids appreciated it

the kids thought it was really neat

was paying for 4 rooms for my kids

i wish there had been an indoor pool for the girls.

too many younger kids running around without adult supervision maybe more signs would help

the included breakfast was great

no pool

the breakfast was good

anything that we didn't like the only thing i could say maybe is if you had pancakes or toast for breakfast with everything else but other than that like i said nothing we didn't

the staff was super friendly and courteous, and the breakfast setup and options were great

the breakfast was nice

the staff,breakfast,early check in accomodation, the condition of the room were excellent.

cigarette smoke even though it's non smoking, someone was smoking marijuana and there were always kidsrunning

very filthy, not just rooms but parking lot

fridge or microwave in the room and i was travelling with 3 kids

we were on the first floor which was great for our kids who like to run around

clean nice people can park truck near food restaurants

the room service breakfast was plentiful and tasty

wish it had laundry of some sort

it is a clean, new hotel with a friendly , helpful staff and free parking in a safe, quaint town

in house restaurant and bar were nice

easy parking too