room set up was remarkable - the kitchenette was amazing - really more like an efficiency

the rooms are a good size, with comfortable beds and a nice size kitchen if needed

pool was clean and towels well stocked

the casino was nice

good breakfast

the breakfast was very good

the next morning, i used the gym, and there was sign saying to tell the staff when you leave the gym so they can sanitize it

room was comfortable. staff opened up the firepit to us which the kids really enjoyed.

breakfast was great, location was good close to creation and the ark

breakfast was unfortunately a grab and go

the people in the room across had 4 kids who were up at 7 am and screaming for half an hour which woke us up

breakfast was okay. i would like the full breakfast back open, hot options.

good staff and it was clean . guest laundry

travel with our dogs and appreciate no additional pet fee

zero pet fee

have like a few hot foods for breakfast

there is a fitness and laundry room

nice full kitchen

pull out sofa bed was not comfortable for our kids

the laundry facility was very convenient and appreciated as we were half way through our trip and

friendly staff, great breakfast and good location and amenities.

suite had the best kitchen layout with sophisticated storage system

the entire facility was clean, staff helpful and friendly, good breakfast variety for all, great pool, and the location close to restaurants, shopping and

and the staff could not have been more accommodating and friendly - checkin, checkout and the shuttle driver, all 10/10

pool looked

wife and i, breakfast ( coffee, muffins and oatmeal) was a plus since we have a stove and small kitchen in room , we like king beds better but queen did the job

it would be nice to have a full breakfast-eggs, meat, juice, tea etc

the kitchen was a great benefit for our stay

we found dirty laundry sticking out from behind the dresser that should have easily been found it the room was

kitchen

we also love the shuttle service and ability to park our car at the

the pool was on the smaller side is really the only negative i can think of.

pool was out of order so that was a huge bummer for our kids.

breakfast was different. considering our current situation, it worked. pretty creative thinking.

front desk and shuttle drivers were very personable and made us feel welcome

bar could’ve stayed open a little later than 10 o’clock maybe 12

no hot tub at the pool meant not much for parents to do while kids

we waited for the shuttle for an hour to pick us up from the airport.

and no pool to use

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

breakfast was great, staff was very kind

was clean the pool was nice

there is also a casino in a short walking distance

the breakfast was really good

shuttle service.

newly remodeled,quiet, decent breakfast

breakfast was a sack of goodies

my kids watching spongebob all damn day lol

water in sink went down slowly, no swimming pool.

price and the breakfast. staff very attentive to guests.

the room is big, kitchen is good, very nice staff

hotel is clean, the staff is friendly & it’s an affordable price for it to have a full kitchen included

very clean close to attractions personalized kitchen good value for the money

nice to have a working kitchen.

there was no real breakfast, but that maybe because there was a kitchen in each room.

great pool and hot tub

kids were there the last of 5 night for me

pool was a bit cold for the kids.

pool and hot tub clean and well kept

clean room and comfortable bed, breakfast was good. staff was friendly and professional.

the room was very well laid out, and the bathroom was amazingly spa like

breakfast was awesome fresh and hot

she told her everything to do for the airport shuttle

pool area had way to much chlorine in it

shuttle to airport, friendliness of staff, pool for kids, spacious rooms, comfortable beds.

great shuttle service and driver to cvg

pool was closed, even though it was outdoor and the weather was perfect

an airport shuttle was available for a very early flight

close to the airport, great staff, and easy shuttle run in the morning.

night desk clerk lied about the unavailability of 24/7 airport shuttle when i arrived at airport at 1am

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

close to airport and my business venue a free shuttle that helped

the shuttle to the airport deal is awesome to have, super convenient and great

shuttle was prompt

the shuttle to and from the airport was nice. driver was very courteous.

convenient location right off the interstate and free parking is great

no pool

decor was nice, parking was easy, room set up was functional

location and shuttle to/from the airport

print must be read: i even called to confirm a shuttle ran to and from airport -if there s a shuttle driver, the shuttle only runs from

that it was too early to make use of the pool.

i enjoyed this hotel, good breakfast, clean, quiet, and great staff.

breakfast gave some variety--only hard boiled eggs

vending machines not overpriced, breakfast was great, pool was clean and well maintained

my two nights here, swim in the pool, deep sleep, serene view from the 3rd floor, friendly and accommodating staff, delightful

needed a choice of breakfast food for

breakfast-delish

the shuttle driver was a bit gruff.

the studio apartment with kitchenette

well-appointed rooms with full kitchens

shuttle to the airport was just over 5 min

kids ate free at restaurant

it had a wonderful airport shuttle service that helped me get to the airport on time.

desk, we were to walk through the halls with the staff member on duty, to get blankets from the laundry room

they provided airport shuttle. restrauant food was very good! nice place to stay.

michael held a room for her and her kids until we got there and was more than accommodating

the shuttle driver even got up earlier than expected to make sure we got to the airport on time

to airport was great; room met all of our needs; we went to an outside vendor for breakfast

is a truck driver, and the manager was helpful in showing him where to park his 18 wheeler

breakfast was plentiful and diversified. quite a spread.

breakfast was delicious, pool was nice and clean

guest laundry area and fitness center

pool room was very warm but the pool was a bit cool

our room was spacious and clean and liked having the sofa and small kitchen area.

excellent breakfast

location, breakfast, service, pool.

1st floor room, early check in

have my money back, i couldn't go check the room first, and the woman stood there doing personal laundry in

staff was friendly, updated shower, nice pool, everything was wonderful

clean affordable friendly wifi breakfast

an indoor swimming pool. cream cheese for the bagels

my rooms have been clean; and there is a variety on the hot breakfast that is offered

the pool was great

the outdoor pool was perfect, clean and temperature

comfortable beds. easy to get to. pool.

grace was absolutely wonderful at the front desk and driving the shuttle.

very good breakfast with a machine that made fresh pancakes

friendly staff, great location, 24 hour shuttle, pool, clean room.

but we missed the breakfast each day because we needed to sleep in

the indoor pool was an added bonus

free breakfast, free dinner/drinks mon-thur, large rooms, great pool, clean, good location

we enjoyed the freshness of the foods. the kitchen staff was helpful.

room size was super, the kitchen was helpful, and the breakfast good, i was wanting more options at breakfast but was well satisfied with the eggs and

open floor plan in the kitchen flowing into the living room was great

the amount of chlorine in the pool

the breakfast was wonderful

on-call hotel shuttle service to and from cvg is good

everything was great. room was clean. staff was so kind and helpful. breakfast was delicious.

breakfast ud83cudf73

same breakfast menu everyday.

almost a full size fridge and freezer with counter space and kitchen sink

breakfast was good and staff was nice

kids without control

the breakfast is great

only issue was the bathroom floor wasn't properly clean and when they said that breakfast was included it wasn't

wasn't even shut when we got to our door and the lights qouldnt come on i had 3 small kids in tow and did not feel safe

the staff was friendly and helpful. the pool was open, you get a hour but it was cool

the pool

breakfast was good and the staff was great

family loved the breakfast, the beds were very comfortable, the young guy at the front desk could not have been more

breakfast was good …. could’ve had some meats

indoor pool was amazing, our granddaughter loved the gym

clean, modern and close! staff was amazing!!! pool was wonderful for the kids.

not cold enough to keep the kids out of it though

was great, right there with restaurants, gas stations plenty to do for kids and families

the gym and pool area was warm and clean

the breakfast was good and the staff was super helpful

kids and i were disappointed to say the least

clean , excellent decor, breakfast was well set up.

urged us to get up and have breakfast and told the times but didn’t say that all that was available was wrapped up bagels a

everything was good, wish the pool could have been open.

rooms were nice and the pool was great

the pool and the heart shaped spa tub in the room

everything, good experience, love my spa in my room aswell.

the heated spa and swimming/gaming area

was different themes of the room, there was an inside pool, & hot tun & arcade room in the pool & there was a jacuzzi in the hotel room

excellent stay. staff, breakfast rooms are awesome.

staff, breakfast, indoor pool

not enough breakfast

room, the staff and the delicious breakfast in the morning were all very much to our liking

was fine only disappoint i like to use the physical fitness machines and most were out of order please get new treadmill would b

loved the large room, breakfast, nightly kickbacks included, and popcorn available during the day

night for swimming and being in the hot tub because we were unable to use it due to the amount of kids in there

the price with breakfast and dinner was excellent

hot breakfast buffet with biscuits and gravy

the pool was clean

hotel, clean, beds very comfortable and shuttle in the morning to the airport

very close to departure doors! great 24 hrs shuttle to those doors too!

was actually a $60 hold) on my card

needed room service

the restaurant and bar were great to have on site

fitness room was

heated pool was not that warm and they didnt have proper ventalation in pool room

pool and other facilities were nice as well

the wifi somehow logged in to my phone and my accounts were hacked

ended up using cell service instead of wifi), toilet was loud and made a

also, there was to be laundry facilities but that was not so, i had to find a laundromat

staaff member from the front desk, housekeeping, breakfast staff was so pleasant

breakfast was great,cooks were always there to replace any items running low

i'm so thankful ur employees ok my service dog to stay here no pet fee

room was next to laundry room with cursing employees entering my room without knocking

beds were extra hard, shuttle service was an inconvenience, and the dinner we ordered was bland and overpriced

a contractor storage unit, so there were less parking spaces available

shuttle for rental location and airport

loved that we had a perfect view of the airport for my kids to see. the gym was excellent.

not a variety of food. to expensive, no kids menu

breakfast was great and had lots of choices

spa tub

thought the breakfast could be improved

the room was very clean and comfortable i would definitely recommend this room with the jacuzzi spa to couples the room was very

very clean quiet and comfortable. breakfast was good and pool facilities were good.

clean hotel, great breakfast, close to the airport. i would definitely stay here again.

the checkout was 12p was nice to give kids pool time

pool needed cleaning. not enough tables/chairs for breakfast.

enough people to clean and pick up the trash, dirty towels or even bring fresh clean towels, the gym was dirty

didn't have a shuttle to and from then airport so it cost us a total of $35 to and from using a taxi

the pool was nice, it even had stocked towels and was clean

kids enjoyed the pool

not much breakfast one day

the breakfast was excellent with lots of options

breakfast was good

staff was great to accommodate my kids to get to use the pool.

they offered to let the kids use the pool or me to switch the kids' clothes to go on some outings they just went above and

way too much chlorine in indoor pool, kids had red eyes

breakfast, was great, the room was clean, and the staff was great, and if i every come back to

2nd night kids in the hallway and slamming doors at 11.30 pm

upgrades to rooms were great. downstairs bar quaint

staff was wonderful, room service food was excellent.

pool was great for the kids

restaurant were nice, but the tables were too close together, the seating on the side of the bar was a tight fit and i wouldn't order the pizza again, crust was too chewy, not like any other

due to covid the pool and restaurant at the top were closed but they did have a nice restaurant on the first floor

was absolutely thrilled to find that my pet room came with a full kitchen

breakfast and bed and toilet

had to ask for glasses as it has a kitchenette but you order what you need in room and they bring it up

the stay was quiet and in a convenient location, had a kitchen and washer and dryer room.

said it had breakfast, i guess i was hoping for more

charge for parking. that's a new one for a holiday inn.

the fact i was charged $7 for parking at the hotel after paying over $200 for a room.

bed was very comfortable. enjoyed the complimentary breakfast.

friendly, comfortable, great walk-in shower. nice breakfast.

appeared from the breakfast menu in my room that room service was available

had kids so was disappointed pool was closed. understandable though.

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

their shuttle service was excellent

ended up calling the front desk) and in the morning they hadn't yet set up the

friendly staff, super clean, stylish interior, excellent food, well equipped modern gym

staff was phenomenal, bar was fun (and open late) and food in the restaurant was delicious (+) bar drinks were delicious (+) the lobby bar creates delicious and beautiful handcrafted cocktails to order (*) welcoming staff and delightful bar with excellent restaurant (-)bar was closed during our stay and restaurant for a private event (+) mini bar was fun (large bottles of

great hotel, would be great to have a gym for business guests

everything about it my kids slept well thanks

bed in a clean room, friendly and helpful staff, good breakfast served early

the pool was great and the bar on the 12th floor and the location.

you attend football or baseball game, the room was recently renovated and looks very nice, the breakfast was excellent

that it was close to bogart’s and the casino

the pool and bar not being open.

bathroom floor had stains on tile, wifi is very week, and wasn t sure where the machine was

ancakes or waffles) turkey saugage

also nice that you provide complimentary guest laundry services and an awesome omelet as well

really enjoyed the cooked to order breakfast and happy hour and snacks each evening

did not know motel was going through refurbishment. no pool, fitness room kind of weak

exceptionally clean! immaculate pool area! friendly staff!

the pool was great how they limit how many people can be there at once

it was clean, quiet, and a very good breakfast

had an indoor pool and fitness area

it was very clean and the pool was nice and the gym was exceptionally nice

nice clean room and beautiful breakfast/lounge area

breakfast selection was amazing

breakfast were really good,entree changed each day plus lots of daily items too

the pool was clean and was relaxing

pool was cold, the temperature in the shower wasn’t great (either too hot or too cold), i

early check in

new facility. opened dec. 2017. very nice. quality breakfast.

pool temperature was very cold

a little more gym equipment would be nice, but it was a good space and functional.

we weren't allowed to have an extra cot for our kids

hospitality, location, cleanliness, and the pool.

indoor pool was very nice for our kids

they have a nice gym and a pool too

rooms, staff, restaurant, pool! my family had a great time!

bananas at breakfast

entrance was open and welcoming with clear area for breakfast and indoor pool

the continental breakfast was as good as it gets

breakfast was excellent

room was huge and my daughter had a blast in the pool

and with the addition of the spa tub, the rest of the bathroom was quite small

location was great! lobby bar and staff are amazing! room service spectacular!

, to talk with and entertain the kids

unfortunately, the family next to us had several kids that were allowed to run wild,yelling,screaming and ruined the experience

everything including the kids and i experience was wonderful!!!

the location was near both stadiums and the bar street and was only about a 15 minute walk from all of them

the lady working the front desk and the bistro bar were so so nice

they don't have a bar and don't sell any beer.

went to the brick & morter bar & restaurant or drinks

my colleague and i stopped at the bar on the second floor at 5:00 for happy hour, we had one of the worst and weirdest experiences

early check in friendly staff

the price, i feel there should have been a complimentary breakfast included in the room rate

location entire hotel was very clean balcony room late check out option valet parking

the breakfast.

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

very. lean and comfortable. laundry was a bonus.

kitchen sink was dirty, but it was easily remedied

stayed 2 nights including new year’s eve and the bar was closed by 10pm

friendly staff, cleanliness, large windows in breakfast area and the layout, pool table, and a pool

great location! the staff were nice and great breakfast!

and wanted to sleep in as much as we could as it was our only night off without our two kids and housekeeping banged on our door two times that morning

no room service from the on-site restaurant was the only thing that i didn't like.

too many kids in the hot tub

the kids running the halls all night knocking on our door throughout the evening

when we travel, we look for a place where my kids can swim so i we were very disappointed they closed their pool years ago

excellent bar and restaurant

location, restaurant and bar on the bottom floor

information about the lobby bar opening hours on the website is incorrect

lobby bar and comfortable spacious room.

great bar and restaurant on site

wish they had room service

there really wasn't anything for kids to do

the room was lovely with huge spa bathroom. location is perfect, and staff was very attentive.

no room service

guest services to come to the room several times and no one showed up saturday the kids above us running all hours of the day and night

the gym had decent equipment

delicious breakfast and great location

the gym could do with another bench for free weights. there were 2 of us lined up to use it.

great value for the location. continental breakfast was very nice!

only thing i did not like was that we missed the breakfast

great breakfast

nice, the rooms were large and the furnishings were comfortable, it was quite, clean, and the kitchen was well equipped

the lighting in the kitchen area could be brighter

kitchenette

room was great. liked having the kitchen.

location was good and the roof top bar was cool, the bartenders were very good and my drink was excellent

the rooftop bar was heavily advertised and we were so excited to experience it

we loved the location. it was close to attractions. the rooftop bar was nice.

fun and vibrant look! the bar area was very nice!

the bed was extremely comfortable and breakfast was amazing.

breakfast was good and the kitchen staff did well restocking the buffet as needed

new build and a great breakfast

the kitchen was very useful

the breakfast was really good and healthy

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

good for families with kids, alot of inappropriate nude arts and magazines

room service food very expensive and not very good

loved that had a spa and bar. beds were so comfortable. loved the nice big bathroom

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

one highlight was the hotel gym has a peloton which i rarely see at even 4-5 star hotels - an excellent perk

the pool isn’t anything i could use for exercise

pool and gym breakfast was amazing cleanliness

breakfast was great and the location was perfect

breakfast was very good and the staff at breakfast was very nice and helpful

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff all were wonderful

reakfast was outstanding

everything else. especially the kitchen.

the rooms have a suite and full kitchen

good bar food and breakfast

the rooftop bar didn t disappoint as it was a wonderful evening to enjoy the skyline of cincinnati and a few

appreciated the complimentary breakfast for two our first stay as well as the complimentary shuttle to get to/from nearby spaces

very hospitable. i enjoyed every minute from the valet to room service

having the bar in the lobby was excellent for waiting in between events

the shuttle service was top tier

pool temp and pool area was freezing

pool was ccccooooollllld

wish the pool had been open

the pool was way too cold

nd my lady had good time she got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice

my boys enjoyed it very much as well as the gym

there were little seats at the breakfast place.

had a wonderful breakfast and a nice swimming pool and exercise room

indoor pool and breakfast was a bonus, room and shower well kept and friendly staff

very clean hotel great breakfast

no pet fee

needs to be a few options for kids,that said the food tasted good

“lobby” has a full bar and a pool table as well as a snack area

gym

pool table was free

no restaurant; no breakfast; bar closed too early.

breakfast with hot and healthy options, room very clean and comfortable

the breakfast was nice

breakfast was okay but not many options.

there is absolutely no reason that the breakfast should be generating loads of paper, disposable garbage and plastic cutlery every single

the breakfast wasn't that great either

pool wasn't super huge and even though it was 90 degrees outside the pool water and room were cool

they had a clean heated pool and grab and go breakfast

the location near so many restaurants, things to do, and the breakfast bar

pool's great room was clean and comfortable

pool area and gym were mostly clean

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

good laundry unit

swimming pool it felt great

lots of kids when i stayed so it was impossible to keep the common areas clean

the pool was closed which was understandable because of covid

service,location,breakfast and the gym

they need to have a full cocktail bar with some sort of outdoor patio to socialize with other guest

rooms were great, the breakfast was good and the staff was friendly.

the bar was nice and breakfast was great

pool temp was too cold

breakfast was excellent, good variety and quality

the entire staff were awesome, especially the ladies working the breakfast area....

close to casino and cincinnati children’s hospital

less than a mile to the casino about 2 miles from venue close to down town

the breakfast was nice but wished there was a little more variety

small pool, could improve hot breakfast food quality.

breakfast was good and well stocked

good coffee and a great breakfast. close location the the zoo.

breakfast could have been better

breakfast was suitable

the lady working the breakfast was exceptionally nice enjoyed her very much

beds a bit stiff and the pool was highly clorinated

we enjoyed the pool and the delicious breakfast

was very clean the breakfast food was good and the staff was very attentive to cleanliness the pool was

the breakfast for both days were not to my liking.

we did not eat breakfast because we had a surgery scheduled at 5:30 am

funky interior design, spacious rooms, spacious lobby with pool table, gym.

food and bar closed at 11 and there is nothing nearby

how it was decorated, kids loved it to, very nice hotel will definitely stay here again next time

the bar was open longer

my kids appreciated it

approved our early check in

no movies to order in room, no safes in the rooms and no swimming pool

laundry room and pool hard to locate

no pool or hot tub to relax in

gym and laundry room were a plus

i didn’t like that the pool was very small and they didn’t have a hot tub

the room was very cozy. the breakfast was excellent and available until 10am which was nice.

clean, very pleasant & helpful staff, well stocked gym

clean, modern, new hotel property with great features, including the best equipped gym i've ever seen in this class of hotel property

indoor pool only. we would have preferred an outdoor pool.

there were clumps of food and dirty cups left in the coffee bar area

it was pricey. breakfast was not included. bar set up was odd.

love the room kids enjoyed the pool will stay again

no shower gels provided, only a tiny bar of soap to use at sink and shower

didn t like they the bar wasn t off in its own room, and that the hotel didn t offer continental

the breakfast was fine.

really good staff! the lady at breakfast was super nice every morning

covid 19 taking away breakfast buffet.

its was updated had outdoor pool and breakfast

everything was awesome! breakfast was great. pool was perfect

breakfast was exceptional

clean, close to shops and restaurants nice breakfast

the breakfast was amazing, fresh and hot.

the free breakfast was nice

good choices on breakfast bar

staff was hospitable and friendly. room was comfortable. breakfast was good

upon arrival the major kitchen lighting was burnt out. thought that odd. it was fixed .

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

excellent gym, nice pool, wry good breakfast. clean rooms, well equipped kitchen.

didn’t have breakfast

the pool was on the small side and was a max depth of 4 feet deep

the pool was out of order

but the downside was the pool was too cold

pool a little small but fun. wifi didn't work well in our room.

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice