cosy, quirky and a lovely place to stay. great wifi!

he was then excellent again providing a very good breakfast

good parking on site

it was clean and tidy, plenty of parking spaces and near to the town.

welcome, lovely big room, and excellent breakfast

in keeping with the style of building, very warm in bar on a cold day/night

the breakfast bar was ok and the cooked options really good

for a slightly early check in

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

the bar downstaire was super nice

the wifi was intermittent and is essential for a business trip

lovley pool and sauna at the hotel beds are comfy and nice and clean

feel hugely amenable to kids, pool is definitely more for adults and kids felt frowned upon

wifi a bit dodgy. there's nothing else i can think of.

kids chicken nuggets were a bit spicy so kid would not eat them

was lovley and comfortable, kids loved it

no phone in the room. no immediate access to wifi. no booklet explaining anything.

contrary to information on booking, no wifi

bathroom every 2 minutes; the tv only worked on some channels - no bbc; the bathroom was dirty; wifi didn't work; breakfast was shambolic and tasteless, not easy for a full english breakfast

they were great with the kids and were generally very flexible and helpful

fab location five mins from centre. citypubhotel bar and staff fab also .

lovely bar downstairs with great cocktails, and the manager is a lovely chap

an early check in which was super helpful

bar was great as was location

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

had something to eat in the hotel bar, so it wasn t to much of an inconvenience, though the kids were hyper about

how confusing the supposed free wifi was to organise. ended up having to buying it.

the kids really enjoyed the pool

staff allowed us a complimentary late check out and done anything to help us

allowed early check in, great staff, great stay, amazing location

great bar

checked in early , warm welcome from everyone in the bar too

the bar was very good, with a great atmosphere and friendly

if you stay make sure you have a few drinks in the bar - lets keep pubs like this running

feel of the building which is one of its great attractions there is a little noise from the bar and traffic in the street (the building is directly on the footpath) but not excessive by any

the court yard rooms with parking outside each room

outside the door was a big bonus and dog friendly and 5 minutes from the city with a wonderful bar and restaurant highly

kids running around in the bar area

breakfast room parking staff

and dinner was excellent along with the bar and evening entertainment

rooms are spotlessly clean, friendly staff and a great pint and breakfast

bar prices compared really well with tourist prices in town centre

was clean the breakfast was ample found a nice working men's club nearby easy to get bus into

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

i didn't have the breakfast as i don't eat breakfasts

manager also met our request for early check in

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

the bar served great beers and the local company was super friendly and accommodating

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

not enough chairs at the bar or enough drink options

main reason for using this hotel is the good price and rapid ev charger in the car park

breakfast and additional facilities are in the other locations and while you are with a small kids running out of building meaning you need to be fully dressed and in pushchair which is really

loved the onsite swimming pool, jacuzzi, steam room and sauna and was happy to pay the discounted price of £15 pp ud83dude00

member serving at the gym cafe were very unfriendly to the point i didn’t want to order a further drink

breakfast was a little disorganised no menus and wet floor still cleaning bar area was bit messy

atmosphere in the bar & restaurant is typical english pub - fantastic

bar and dinner was terrific, cozy and the people were extremely nice

friendly bar maid for check in and breakfast services

was delicious and plentiful, asked for early check in and this was facilitated

kids were governed by time for the use of the spa facilities

kids bunk beds were very wobbly and made a noise every time the kids moved which meant they

this hotel has it all spa, large pool, two golf courses and a two excellent a la cart restaurants

lovely place to stay for a get away for myself & my husband for our birthdays without the kids

update needed on wifi, particularly superior rooms area of

staff kept the bar open longer for us

the breakfast menu was extensive and everything was cooked to order and delicious

hotel spotless, owner very attentive and friendly staff, breakfast well cooked and good portion

requested an early check in was no problem

plenty of car parking

we had a meal delivered by room service

not informed of breakfast times & how a tab would need to be opened to order room service, so had to go to hotel bar to

we got upgraded to a chalet which was unexpected but really lovely, the spa bath is huge and easily fit both of us and it was nice to have a place to sit outside

the wifi connection was slow.

screaming kids running up & down the corridors, slamming doors

kids beds were great

no bar no restaurant

a wee dustpan and brush would be a great addition to the kitchen/dining space

sofa bed and extra bed was ideal for the 2 kids

my kids like chinese food so we ordered takeaway delivery to days inn

area is brilliant, people were so friendly loved the breakfast.

the decor of rooms and bar is great

plenty of parking, great bar area, lots of tv screens and a pool table

staff nice room music was excellent in bar nice atmosphere reasonably priced drinks really enjoyed the stay was only one night but enjoyed

the team are really friendly and the breakfast was amazing

a mixed party of 8 the location of the hotel in relation to the superb golf course next door suited the gents while the ladies went on shopping and tour trips, everyone

handy for the golf club and durham cricket ground

knights restaurant and library bar very pricey for us .

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant couldn't have been more welcoming and accommodating

maybe a link for deals with the golf club for residents

good breakfast

absolutely spotless rooms, clean bar area and restaurant..

lovely room, good value for money. dinner and breakfast were excellent. 10 mins from durham

lovely bar area comfortable and clean staff great nice room bathroom modern shower lovely view around

beautiful room. super friendly staff. breakfast was fantastic.

also right next to a restaurant and there's a shop opposite a starbucks not far kitchen was very well maintained

everything, clean amazing staff are friendly and a fabulous bar attached.

size of rooms was good an it had a kitchen

gain access for guests only to the rooms i liked the size of the room and the added bonus of the kitchen which i didn’t

information about the gym, can guests use it

we slept in

for where we wanted to visit, the hotel took every precaution to make sure guests and staff save, breakfast wonderful as usual

food at highfield was still exceptionally good though choices limited to bar meals with chips or a thai restaurant

room was huge, with separate space for kids

was a bit too warm and didn t fancy opening the balcony doors through the night when we had the kids

really excellent full english breakfast got the day off to a flying start good quality ingredients and plenty of it

good choice at breakfast and plenty of staff serving in the restaurant

breakfast was excellent and very plentiful.

a gentl at the bar said my larger was flat i couldn't tell but the barman threw it away and brought in other staff

all our food was served hot and tasty and a delicious breakfast the following morning

early check in as was in the area for a wedding, after a phone call to the hotel they arranged for

excellent breakfast . there is nothing i can fault about this hotel. !!! superb

breakfast was fab

the staff are really helpful and friendly,food is delicious, breakfast and evening meals

it says on the tin- spotless, comfortable, best john smiths pint at great value and a fantastic breakfast

of table chairs in room - restaurant was fully booked so we had to have room service but there was nowhere for four to sit

debbie lovely restaurant plenty of parking discount of beamish

the stables where they had the dining room and bar was simply stunning

not over priced, breakfast very good a lot of choice, the hotel was quite , well decorated wifi very good

frustrating that the wifi reception as intermittent.

great bed, shower, breakfast and for a do at bishop auckland golf club, perfect location

clean and comfortable, easy access and plenty of parking

parking is exceptional

eventually ended up in the golfclub to ask directions

parking, easy to find, ground floor, fast check-in

staff were very friendly and the bar had a lovely pleasant atmosphere

lovely bar area

lovely rooms, comfortable bed and very clean. downstairs bar is very nice with friendly locals.

highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

bar prices was good lower than expected

little gem, spacious room that accommodated family with 3 kids

good food and quaint and comfortable bar area

the young boy behind the bar was miserable and made serving our drinks look like a chore he didn't want to do

reserved parking for residential guests as the bar area and restaurant was busier on the friday evening with locals and parking was a bit tight

the desk was very well positioned for doing some work on my laptop with very good wifi

paid for wifi but could not get any coverage in the room.

we also ate dinner in there once and got room service, food was good

one room turned into a very small fitness suite to de stress from kids or keep up with fitness if away for work

duty manager was very helpful and the receptionist helped me with safe parking of our motorcycles

lovely bar and restaurant on site

location and quick parking late check out at 12 ...

nice breakfast included, pleasant staff at night in the bar and in the daytime

the lady on reception/ bar was fantastic and our evening meal was lovley

food in thai restaurant exceptional and nice bar downstairs for drinks

golf course in hotel grounds

area is well set out and the food was very nice good portion sizes nicely presented the bar / lounge area was comfortable to relax after a nice meal and a busy day we also liked the fact

was lacking good heat, rubbish hairdryer, 2 plug sockets weren't working and the wifi barely reached the

room was a nice size with plenty of space, and easy access to a unique parking place through a patio door

bar service was excellent, friendly and professional throughout our evening

breakfast was good perfect poached eggs

bar food lovely, great room and breakfast

clean, great food, spacious room, late check out. will def stay again. ate too and food fabulous

breakfast was cooked and ready at the time agreed the nite before

breakfast cooked to order

the restaurant and bar area are really comfortable and welcoming

excellent dog friendly bar & restaurant

requested an early check in because we were attending a family funeral and we needed to change clothing after

the bar and restaurant were spacious, comfortable and cosy

fresh milk available from the bar and a teapot in the room small but important things

big car park with enough room to park my truck

it wouldn't put me off visiting again but would probably avoid xmas time if bringing kids

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

nice common and golf course next door to stretch your legs after a long journey

was superb, nice to have a bar downstairs and food was great

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

excellent comfortable room .superb bar with friendly staff

staff where amazing we where at a wedding at the old pump house 5 minutes away arranged early check in as wedding was at

thing would be if you wanted an early night bar doesn’t shut until 11pm but perfect for me as was drinking in pub with my dog

one lady bar person we saw was very welcoming and friendly and went out off her way to help us and made ur

no food served in the bar but was told i could get take away

also the bar downstairs was friendly and the girls ordered a taxi for us to go to our venue

it was so nice being able to use the spa facilities for no extra cost and again the staff were extremely helpful and friendly

did not have a separate option for kids breakfast. paying the same for all did not make sense.

small side and a bit tight for room

staff accommodated a 45 minute early check in - albeit reluctantly

om 4) unable to get any channels on the tv unable to get wifi in

spa was our only thing we could say needed improving but we still enjoyed ourselves and looking to

the pool and spa area is in need of renovation - i believe these are already planned for future

the large bar has a relaxed atmosphere, and the breakfast room looks great

room service great

on line check in was efficient- gym was decent, breakfast was very good with a good choice of hot and cold food

access to the gym and pool as part of the room is great

the breakfast was superb and had everything you could want and was really tasty

great location with private parking.

an old sock and kids lunchable packet under the sofa bed

food was amazing. bed comfortable. spa was fine

from check in, the bar area, the bedroom, breakfast and check out it was an excellent experience

the staff arranged an early check in which really helped me to get ready for my sons wedding

the breakfast was amazing

staff all very welcoming and helpful ,and huge thanks to the reservations team for arranging early check

room available for early check in

size room, comes with a breakfast and you can add on

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

amazing fresh breakfast!

didn't have breakfast

.everything except the breakfast

the room is very neat and clean. nice pub bar & karaoke life band and parking space too

the bed was very confy. the bacon was gorgeous. great parking.

early check in as room ready on arrival

everyone very helpful landlady very friendly good breakfast hood bar food.

early check in and late check out

couldn't fault our stay at all, also must stay if your having a drink in the bar during your stay the bar has a great vibe and gets busy

the hotel accommodated my request for an early check in free of charge

of the amazing little town of sedgefield and had the pub downstairs has sport on tv and friendly bar staff

staff from reception, bar and breakfast , early check in which was a bonus, great bar with breakfast exceptional, looking

poor kitchen staff rushed off there feet.

was all really lovely, the pool was great, the grounds and outside was really nice, the hotel was clean and comfortable - the

old building and mature grounds with enough parking and ev charging

wifi connection was a bit hit and miss

love the facilities, and food to see they ve ev charging stations despite non evs parked in the spaces blocking them

lovely room,bed was really comfy and room service was on point .

parking, good location, staff super friendly, cheap late check out, what more could you ask for

not great when you are traveling with family & kids

kids got up through the night to use the loo and drunk people falling in from the night out coming

the blinds didn’t close properly waking kids up super early! a small thing in comparison tho!

room spray smells extraordinary, quiet place and big parking place offered me a nice continental breakfast

nice bar with a pool table downstairs

went into the bar and everyone was friendly

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

lovely stay lovely bar lovely people, really nice for a nice little get away!

room was excellent x bar drinks good value x close to places of interest

location and pool

the late check out was great, the bed was really comfy and the breakfast was amazing.

very clean and spacious room, great that you can use the gym and pool for free!

ordered breakfast in the room whilst hubby went to gym

too hot in the room and the laundry underneath us made a lot of noise during the night

breakfast was nice

the staff were all very accommodating to me with early check in and late check out so i was very thankful for that

an early morning bumming noise like laundry machinery.

with two young kids, we appreciated the extra seating area and thoughtful room layout that provided both

staff were lovely. very comfortable and warm. breakfast bags were great. kids loved it

and go out and pay for breakfast elsewhere, not what you want on a sunday morning with two kids in tow

size room, bathroom clean, breakfast, we have lovely night and rest on a journey across england

lovely clean rooms .. polite staff … lovely breakfast

some areas a little run down ,but close to eateries large gym and shopping area,s short walk away

perfect for event at healey barn breakfast was lovely, just what we needed staff couldn't do enough for

the breakfast was freshly cooked and was also delicious

a separate entrance at the front of the pub, just in case anyone does not like walking through bar areas

plenty of parking, good hosts

wifi info in the room needs updating but i was able to find out the info easily directly from the

for a superior room which is meant to be early check in and late check out

also there's a science centre right across the road if u are planning on coming with kids as well there's plenty to do

new towels were immediately brought up to my room but it made me suspicious of how detailed thier laundry is

also there's a science centre right across the road if u are planning on coming with kids as well there's plenty to do

big room, free late check out and voucher for money off the bar

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

complimentary room upgrade, a superb and spacious room, good cardio gym, loyalty membership and very professional and friendly staff

clean room and good breakfast.

breakfast was room service due to covid but was on time and very nice

wifi a bit slow. no seeds at breakfast.

lovely room and offered upgrade and early check in

friendly staff, lovely clean property, beautiful spa with great hours (including for kids 7am-9pm)

could not work out how to open the mini bar asked staff and still didn't work.

pool a bit small and there is no sauna although there is a steam room.

breakfast was sooo good, so much choice

the staff were really kind and friendly with the kids when we went down for breakfast

location, clean, friendly staff, gym and sauna

room, staff very friendly, extra effort made for kids (own breakfast things and welcome activity

kids swimming lessons going on in a pool that was already quite small

spa in hotel was lovely had a sauna steam room hot tub & pool

gym is great for a hotel gym

paid for room service for breakfast which was 30 for 2 poached eggs 2 glasses of orange juice and 4 brown

wifi: you must become a

hotel bar and restaurant was good as well

the gym wasn't particularly well-equipped but i survived!

was more like a kids toilet the mattress was old and knackered no glasses in the room staff were very unfriendly

value for money lovely and clean comfortable room late check out

with lots of school kids/youth near the park etc

i never expect breakfast to go. that was quite disappointing for my kids.

(at this price point, i also thought the breakfast bags were a nice bonus

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to bring us a cup of tea

tv didn't work, flaky wifi. no in room heating contold

the wifi stops working as soon as you get in the room

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

wifi connection was great too

property was in a nice setting, even wee park if you had the kids etc the room was lovely an cosy when we got there

the outside area with tut-tut and bus was great, lots for kids, i would like to bring my 6 year old granddaughter to stay

when looking at the menu there wasn't anything on there apart from the kids menu

little hotel fantastic food great reception and bar staff was disappointed at 9

breakfast was nice too, nice relaxing atmosphere in bar area with views of tyne

facilitated early check in prior to graduation ceremony which we were very grateful for thank

room given, blood on curtains, was rudely disturbed in my room 3 times by cleaner even tho i had late check out added on

hardly anything! bar prices were a little high but it's a hotel bar in the city so expected.

the staff were amazing and so good with the kids and very patient. the rooms were very clean.

as a member the early check in and late check out was a massive bonus

loved the little extras and hot chocolate/sweets for the kids, very thoughtful and great value for money

very helpful on our arrival, i found it hard at 65 with suit case etc, not being able to leave kids alone, leaving was

the bath water was fine and my kids could take baths, but neither my husband or i were able to shower because the water was

i had read about that in a previous review and brought a sound machine with us so that my kids could sleep through it

room was immaculate and had so many added extras including some sweets on the beds for the kids

the immediate area was quiet but only a short walk to great bars and restaurants

lovely breakfast, staff were all attentive throughout my stay. location was ideal.

on 10th floor, although smallish, overlooked the quayside, the breakfast was all we needed and fresh, the location of the hotel was excellent, both for car access

one evening which were disappointing after the quality of food and drinks we had in the redwood bar and the maven

sadly the wifi was patchy in the reception area and non existent in my room.

coffee at breakfast was poor. bar shut at midnight.

very comfortable bed and drinks in the bar were lovely , cocktails ud83cudf78

location was brilliant , staff were excellent with early check in and parking .

our room was noisy from the kitchen fans. we'll request a different room next time.

gym & breakfast

good location and good late check out!

of full english items, breads and cereals, we didn't try it but there seemed to be plenty of room service meals

the breakfast buffet was tasty and there is an evening meal/ bar option until 9

the staff were excellent and the early check in was much appreciated.

complimentary late check out of 12pm

they were even able to accommodate my early check in which really helped

, nice bar and good and really friendly bar staff

friendly place lovely clean room a d great full english breakfast and nice sports bar 5* from

loved the gym, very small and nobody there

everything else! great room; lovely breakfast

breakfast was excellent, plenty of choice, all fresh, room was spotless

helpful staff, supported with early check in and offered to keep my luggage when i went for work

great use of the gym as well

had trouble trying to contact the hotel to request and earlier check in and late check out until the morning of the stay, this was a bit of a worry for me incase it couldn’t

2 staff on when we arrived were excellent lots of friendly banter , got in room early plus got us late check out with hampton honours , perfect location, breakfast excellent, room nice particularly

we would have liked more time to use the spa facilities as we didn't get the chance.

the wifi was strong but the registration process was long winded and

before stayed somewhere who provided free water, orange and choc bar from mini /ar, replaced daily

a problem with the hotel but kids running up and down in a room above me untill 10pm and started again at 6am also the homeless

could connect to the wifi but but i was not able to connect to the internet to use