highly recommend staying here there is evening entertainment on over the weekend in the pubic bar downstairs bar prices are very reasonable there is also a shop just across the road that stocks

was some choice language from some of the locals at the bar

accommodating for an early check in (having travelled 6 hours for a friends funeral) & an early (4am

bar area was comfortable with plenty of entertainment on the weekend evenings

lovely bar with original features and nice outdoor seating area, dog friendly

the large bar has a relaxed atmosphere, and the breakfast room looks great

would have been helpful to be told what time food service ended which included room service.

was better than the double we stayed in last time breakfast was delicious spa and facilities were on

the separate wellness gym and pool, sauna and jacuzzi area are modernised as it is meant to be by the time of return in

on line check in was efficient- gym was decent, breakfast was very good with a good choice of hot and cold food

also i'm not sure what the green light is in the kitchen wether it's for fire safety or not but it was really bright all night and couldn't get it

very clean room comfy bed kitchen good

well equipped gym although we personally didn't take advantage of it

had a gym

adjoining bar was perfect and food was lovely, ate dinner and breakfast with 2 children and was great value

a gentl at the bar said my larger was flat i couldn't tell but the barman threw it away and brought in other staff

beautiful grounds and enjoyed the fire engine bar and a meal in the restaurant

room service was excellent, the bus was quirky we loved it we were attending my best friends

good choice at breakfast and plenty of staff serving in the restaurant

the breakfast was good it was nice to have room service. the outdoor area was lovely.

wifi is very good, tv streaming easy

no room service

wifi very intermittent

friendly staff. ample parking. great breakfast choices and quality of food served.

staff from reception, restaurant, room service to the gardeners just can t make you feel anymore welcome

wifi, very weak and reception in general very poor.

big, comfortable bed. early check in.

we had an evening meal which was very nice (good kids menu aswell) and the breakfast was excellent, plenty of choice, hot food was cooked to order

we were in was very comfortable and impeccably prepared too, with easy access to the reception, bar and restaurants

am aware of high standard of hotel ,comfortable seating in bar area ,clean carpark and tidy golf course nearbye

ample parking space i will be back

helpful staff good restaurant and outstanding breakfast convenient location by a68 ample parking

the staff were very friendly and accommodating allowing us all to check in earlier and have a late check out

room was comfortable with everything i needed, and the whole ambiance cosy, with a traditional bar too

access to wifi was a problem and that was the only thing that made messaging difficult

location, clean, comfortable good food in the bar . lovely view .

lovely staff , bar great, food amazing , big comfy bed , breakfast was fab

just a tiny bit dated in terms of furniture in restaurant and bar area

the food , absolutely lovely , every meal we had gorgeous , good selection of drinks , breakfast was spot on both mornings

beautiful rooms, friendly staff and amazing breakfast.

staff great with kids

wifi was available only at the bar area downstairs; it would be fantastic if available in the room

an old tv that did not work and no wifi

was lovley and comfortable, kids loved it

they were great with the kids and were generally very flexible and helpful

there was no noise from the bar at all and it was nice to open the curtains in the morning and see the sheep in the field

food from the bar outstanding, speciality was pizzas and the cooked breakfasts were to die for

excellent comfortable room .superb bar with friendly staff

bar was very quiet as it was out of season, but there was a good range of beers at reasonable

stay - loved our very spacious, comfortable room, the staff were friendly and helpful and the bar was warm and welcoming

room was perfect for our stay evening meal and next day breakfast were very nice and couldn't fault it

area is brilliant, people were so friendly loved the breakfast.

the team are really friendly and the breakfast was amazing

great location bar area and bedrooms immaculate

plenty of parking, great bar area, lots of tv screens and a pool table

the restaurant and bar area are really comfortable and welcoming

excellent dog friendly bar & restaurant

requested an early check in because we were attending a family funeral and we needed to change clothing after

the bar and restaurant were spacious, comfortable and cosy

fresh milk available from the bar and a teapot in the room small but important things

for a slightly early check in

realised i was overcharged on my bar bill that was added to my room bill, didn't notice till i left

in keeping with the style of building, very warm in bar on a cold day/night

the breakfast bar was ok and the cooked options really good

two girls behind the bar are very polite and helpful

and warm room, comfy beds, friendly staff, accepted early check in request

breakfast was fabulous, plenty of choice & served efficiently & cooked perfectly

the breakfast was lovely

location and beautiful view. song birds right outside window. laundry service.

good parking on site

atmosphere, clean and spacious room.. nice pool

spa and reception staff very friendly and helpful

kids menu

swiming pool was a hit gor the kids

staff, great location, very clean and fantastic leisure facilities my 6 year old loved the pool

dog friendly with lots of garden area and access to breakfast room

free parking and free for dogs

top hotel in newcastle centre before - and being refused to take our dog in to the restaurant or bar - plus having to pay extra for a pet

there is wifi in rooms you need to ask for code from bar

comfy bed and room service was great too

allowed early check in which after an early morning start was very useful.

i appreciated the late check out which helped with specifics on my stay

ambiance and bar was so welcoming & enjoyable

or, if you prefer, a golf club or cricket grounds or a stream to fish in for entertainment

as a family with kids, we wanted a castle stay on our trip and this one was just awesome

nothing except that the bar menu is a little limited but not a problem

with my adult son, who has a learning disability - he is prone to anxiety, but the staff in the bar and restaurant couldn't have been more welcoming and accommodating

didn't have breakfast

couldn’t do enough for us, really professional and great breakfast, really good valve for money

nice hotel . very quiet. lovely reception. only wish they did a hot breakfast

early check in, reasonable check out time... hotel was clean, and staff were lovely ..

we would have preferred to have a proper breakfast rather than the 'grab and go' breakfast

staff were all really friendly and room service came so quickly

the breakfast had a large selection and a menu, which i ordered from for an omelette, which was

swimming pool facilities were rather busy but still able to enjoy

the only thing was we thought breakfast was a little high and drinks at the bar .

the fact that they also have a very good room service menu is definitely a plus

what we needed, rooms was very clean and comfortable, breakfast was really good plenty of choice, kids had some breakfast so that says alotud83dude03, free parking was a bonus, staff were very

with two young kids, we appreciated the extra seating area and thoughtful room layout that provided both

breakfast was very good with lots of choices

too hot in the room and the laundry underneath us made a lot of noise during the night

breakfast good plenty of choice especially for kids, great parking, in the middle of everything fab place will definitely go again

stayed there to be close to a party which was being held at a nearby golf course and was suitable for needs

noise, kids running around the corridors at night, bathroom very old and needs updating and draft coming

definitely recommend for all people especially with kids

big car park with enough room to park my truck

was superb, nice to have a bar downstairs and food was great

free, fast wifi

some issues connecting to the wifi

breakfast was fantastic plenty of variety and the kids loved it.

warm welcome, kids get wristband and free ice cream. comfy rooms, decent shower, hot breakfast.

i hadn t realised that kids ate for free so that was a lovely surprise

it says on the tin- spotless, comfortable, best john smiths pint at great value and a fantastic breakfast

excellent breakfast . there is nothing i can fault about this hotel. !!! superb

great carvery and breakfast as we decided to stay over.

food in the bar was so tasty and super filling

breakfast was really good

beds very comfortable, late check out, shower very powerful, reception staff and cook very friendly and helpful when we

nice breakfast included, pleasant staff at night in the bar and in the daytime

the best but i dont mind it overall its in a quiet area really good place to stay and take your kids to

the little touches like leaving a chocolate bar and bottled water made it a lot more personable than other hotels

the lady on reception/ bar was fantastic and our evening meal was lovley

the staff couldn’t do enough when we arrived, had a drink in the bar and had a great breakfast

little bar, room was decent enough just very squeaky floors and bed, and noise of kids outside wasn’t the best but if you make the most of the bar you don’t really care

bar was great as was location

an early check in which was super helpful

lovely bar downstairs with great cocktails, and the manager is a lovely chap

tried to do as asked with the towels so that they weren t replaced but room service replaced them

one of the few hotels that still charge for wifi. 10 is a joke!

breakfast was excellent, hotel bar and restaurant were good and the staff were very helpful and friendly and swiftly dealt with a

had something to eat in the hotel bar, so it wasn’t to much of an inconvenience, though the kids were hyper about

no free wifi...bit mean!

breakfast was excellent- great quality and choice

breakfast was nice

the restaurant/ bar were lovely well priced drink’s excellent menu for dinner and a substantial breakfast

we were tired from traveling so didn't want to have evening meal in the bar just wanted to stay in our room

the bar area is also very welcoming, with excellent food

bed was ok to sleep and they allowed early check in and later check out

as i arrived early, i was able to remote work in a quiet bar area of the hotel and was then offered early check-in free of

nice bar downstairs and if your going out in the town this location is good, it’s a 10 minute taxi

lovely stay lovely bar lovely people, really nice for a nice little get away!

it is excellent value for money with a bar down stairs and a lovely breakfast in the morning

if you stay make sure you have a few drinks in the bar - lets keep pubs like this running

man behind bar so helpful on arrival showing me where to park

checked in early , warm welcome from everyone in the bar too

early check in

great bar

gym and leisure isn't bad considering it's a posh hotel.

chose this hotel for its facilities especially the swimming pool, gym and sauna and wasn't disappointed

was our 8th visit to slaley hall with the kids and our dog

we also used the spa facilities which were

was busy as expected this time of the year, kids are of so people are out on vacations

10am and went in to ask if i needed to register my car before heading back out but they gave us early check in

that we did not eat the police riot squad swarmed this place thank got we didnt have our kids do not beleave the photos off this hotel do not

the windows the cold water for the shower didnot work so i could only have a scalding shower kids couldn't use the shower or they wouldn't of been burnt

got from the staff, i and my friend had a nice stay in that hotel, we got free nice continental breakfast in the morning, excellent parking space they had and it's free which is really good for

the icing on the cake was a group of drunk kids right outside our room at 4-5am shouting and screaming and eating kebabs

staff ignorant booked early check in no response breakfast not great needs upgrade bit

parking easy. check in easy with good staff. good wifi quiet with comfortable bed

was lovely and helpful we arrived at 3 30am staff helped us with bags up to room and also free room service to bring us a cup of tea

friendly staff all 3 diff members of staff o saw were briiant, was very clean throughout, free wifi tv with a enough channels very clean room the bed was that comfty was a shame to have to get

the wifi stops working as soon as you get in the room

wifi connection was great too

were very helpful, we arrived early and they were able to accommodate an early check in, great value for money at only a 20min

no bar yet not for familys but clearly states that.

good location for our event at exhibition park. good bar area. just what we needed and clean.

shower facilities , very spacious room ,pool table was fantastic , excellent buzzing bar , the staff were great too , tv excellent

the hotel staff, bar and pool table

i didn't have the breakfast as i don't eat breakfasts

were lovely, the room comfortable and clean, the bathroom was clean and powerful shower, the breakfast great

was close to major roads, plenty of food outlets nearby, bar downstairs

comfortable beds, great breakfast . allowed early check in.

staff were amazing and very accommodating to our request for late check out would defiantly be staying here again in the

we had a family emergency and we unexpectedly needed our 2 kids to stay with us even though we had only paid for a double room they let us have the

late check out is a bonus

was more like a kids toilet the mattress was old and knackered no glasses in the room staff were very unfriendly

the nicest part of town and there was a lot of noise from a bar close by, locals (kids and people arguing in the street

it was like kids breakfast

good parking

acomodation of dietary requirements and the room service

everything. the room was great value, parking great, loved the bar area & food menu too.

kids running past nocking on door and running away from 6

ample parking facilities, learned this stay it s dog friendly too which is fab

it would be better if you had access to the gym the next day before you check out

the spa and breakfast bar

that you had to pay more to use the pool

the staff in the hotel and the spa bar were very friendly and helpful

staff were friendly hotel was amazing and spa was lovely

early to our early check in just on the off chance we could get in

had late check out so went shopping left cases in room when we returned we had been locked out had to

also there's a science centre right across the road if u are planning on coming with kids as well there's plenty to do

was put in a disabled room stains on curtains and carpet and cracked tiles kids running about after 11pm

wifi access

fresh pastries, cereals,cold meats cheeses and much more lunch/evening restaurant is the bar and grill dietary requirements catered for and gluten free options available , we opted for

free parking and wifi was a bonus

early check in and late check out

good bar and lots of entertainments available

spacious clean room, very comfortable bed and free parking on-site.

staff, clean rooms, decent bar and free parking

thank staff enough, come to newcastle for a rvi hospital appointment and we got free late check out due to an afternoon appointment for our child

the breakfast was included and was self-service

we must of went up and down the multi storey carpark trying to find a space not good with 2 kids in the car,we got and left my husband to carry to finally get a

was more than perfect, breakfast was lovely and a fab choice to choose from, staff very friendly, hotel and rooms were

early check in - this was very accommodating

room service ended up being complimentary due to an alternative ingredient in late night sandwiches

could not work out how to open the mini bar asked staff and still didn't work.

good facilities, excellent breakfast and overall nice hotel

lovely room and offered upgrade and early check in

clean very nice staff spa facilities very good

best we have had from any hotel stay ,rooms decent prob due modernising, but ye a good hotel good bar ,good sleep and great breakfast in the heart of where you need to be thank you

good wifi

and helpful staff with great range of restaurants and pubs nearby and an additional bar on sight

nice room, good location and it has a gym!

room service for meals was very good and the food great

parking could be difficult if the restaurant was busy.

lovely clean room in a quiet location. very pretty garden and good parking.

staff kept the bar open longer for us

breakfast was exceptional and the team could not have done any more to make us feel welcome

was amazing, huge spa bath

the room was lovely, good size, extras treats (for easter) for the kids, comfortable, clean and well well equipped

the room, very clean, the staff. particularly the staff at bar and restaurant.

should be a manual in each room explaining the facilities, wifi etc

laundry service because my children have autism and have accidents but there were no prices for kids clothes and the prices are expensive

hotel has a great location with great views of the tyne and close to the vibrant key side bars and restaurants

went well, just our timing on breakfast as some items were missing, or the kitchen had runout

great location. early check in. breakfast ok.

if you ask for early check in, you get an automated response saying they will try their best - they don t

rticularly the room service team who were great ambassadors for the hotel)

location, ambience, price, parking, gym, restaurant. rooms nice and modern.

1pm, receptionist was lovely did her best to find us a room, a bonus to get a early check in, lovely breakfast next morning, plenty of choice, loads of room in dining room,

is excellent plenty to choose from & we like the option of a early check in ( hilton honours member) and the 12pm check

early but the very kind and efficient receptionis checked us in and told us how we could secure late check out

met my needs very helpful staff complimentary late check out

the breakfast was good. perfect location and very comfortable stay. me and the kids loved it.

with all i needed including iron, ironing board and hairdryer plus good quality tv and free wifi

the wifi was strong but the registration process was long winded and

checking in staff indifferent, waiting for a lift

grand hotel, has indoor pool & gym, but i didn't get chance to use these, maybe in my next stay

breakfast was excellent,good choice on the menu no marmalade or jam though

i had a couple of occasions to call room service and they answered my query, and were there within seconds when i requested towels

breakfast was great too i'll look forward to coming again

we had room service

bedroom style. location. gym. restaurant. overall pleased with everything.

the breakfast last year was buffet style for the hot food, but not this time

kids (14 and 10) and me have spent 3 nights in this hotel

the staff were excellent and the early check in was much appreciated.

view outside an rooms are all spacious, family rooms are great they section adults section off to kids with a section wall to your side of room with double bed side tables an tv an unit then other

it’s very very clean every part of this hotel even my kids love it here

didn't realise this hotel did room service and was pleasantly surprised

just young kids

we had the most amazing time using the facilities; the gym has high end equipment and the breakfast was outstanding with lots of options and healthy

view was beautiful and the staff on front desk were very helpful and room service was speedy

loved our stay on boxing day for my hubbys birthday the whole entire experience was great the spa was a brilliant way to unwind after christmas, the room was very clean only down fall was

everything, it was amazing for our anniversary. the pool facilities and food was excellent

and we had a great breakfast sausage was good quality and eggs cooked how you wanted them

the pool and spa and gym was very organised

gym, swimming pool and sauna was fantastic with the kids and the room was very spacious and comfortable

building was fantastic the staff so nice the only problem was swimming pool was very busy but my kids loved it and breakfast was very

the room service was quick and drinks were ice cold

great breakfast options on the morning

wifi during the week is terrible, better on weekends and it's not password protected

breakfast and service

quiet and good wifi

location. breakfast fantastic

very spacious rooms with kitchen area. breakfast was good too.

not well equipped gym and very slow unusable wifi

due to our situation we needed early check in which couldn t be guaranteed but staff did everything they could to accommodate

brilliant location,room was perfect for us and two kids who absolutely loved the bunks!

good wifi, lovely view

gym on site

beds are very comfy, shower was so hot we were in a quiet room service was amazing , i said we were coming for my sisters birthday and she was treated to a

the room service robot is something my kids will remember forever

sat down; higher quality coffee; sky movies/netflix available in the room; more vegan options via room service; recycling bins

was a bit short/rude on arrival when asked was there a chance of an early check in other than this all the rest of the staff were

great bar with pool table and tv. lovely restaurant. great size and very clean rooms.

beds spacious rooms awesome bathroom excellent toiletries adequate tea bar attached indian

had a lovely restaurant and bar . would recommend a visit, definitely will stay there again.

even though there was a busy restaurant and bar underneath the bedrooms, never heard a thing from downstairs

bonus of a nice bar and excellent bonus of an indian restaurant attached to the hotel/pub

was pretty much perfect except wifi is very poor

the hotel offers room service, the room was very nice, the bed was comfortable

check in at 2 pm and 10 pound per hour for late check out

oven out of use for room service so couldn't order a post gig toasted sandwich

pet fee was a little higher than i expected, i think it was lower a year ago

spa swimming pool shouldn’t be full of small kids screaming and jumping in and throwing things around

room service could be on later, especially on weekends.

place to stop enjoyed it definitely recommend it i ll be back to play golf and my wife will use the spa

thing this time was the pool was out of commotion for service or repairs but that couldn't be

steam room, lack of public transport, spa was turned off in the middle of the afternoo

there is laundry facilities

bar area is a

clean hostel with a nice bar and pizza s are lovely

staff were helpful and friendly and having a laundry room helped with 3 young children

very good transportation nearby free laundry

bar was

friendly bar maid for check in and breakfast services

loved it i asked for extra tea bags and was given about 20 of them staff so pleasant and nice late check out no extra cost got loads of work done and drank some of that tea

appearance of the pub inside and out is very clean & warming the owners & the bar staff are very pleasent & helpfull the atmosphere of the regulars are relaxing & friendly, the

bar and dinner was terrific, cozy and the people were extremely nice

i particularly enjoyed having access to the gymnasium which was clean and tidy

the wifi was a did iffy but that was being fixed the day we left.

size of the room was good, coffee and tea facilities were great, room service was prompt and good

ev charging points on site easy to get to

the location and the gym

we loved the decor of the whole hotel. stylish rooms and relaxing bar area.

there was room service throughout the night so i was able to order at 2am which was perfect for my working

good wifi, helpful staff and the beds are so comfortable

no hot breakfast with room service

also they had kids and you could hear

very clean and excellent staff we got checked into room prompt and late check out great stay

late check out was also a bonus

the room service was acceptable, but it could be better for a 4-star hotel

room service provided blow heater

room service food - had to wait 1 hour 20 mins for food

good to have bar and restaurant within the hotel and room was comfortable with everything there that was

taking kids out until after 11 at night

loved the home style decor and kids loved the large shower /wetroom and the viwe was beautiful.

staff were fab, especially the young lad who was on the bar on saturday night, very friendly and chatty

little hotel fantastic food great reception and bar staff was disappointed at 9