wifi should be available in rooms not just specific communal areas such as lounge/ reception areas

good but it s a shame kids not free

the beds all looked like kids divan beds from the 80s and didnt feel particularly structurally sound

yelf whose family were already established as wine merchants in what s now the black sheep bar adjacent

sadly we were above a bar which was noisy until the early hours

communal lounge with comfortable furniture, a huge tv screen and even a very reasonably priced bar which was open until 9

) there is free car parking and wifi and the rooms always smell very pleasant

great breakfast nice bar great staff

free parking at the back was extremely useful and the perfect place to watch ryde carnival

) there is free car parking and wifi and the rooms always smell very pleasant

breakfast a little cold.

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

drew at the bar

breakfast was superb

wifi quality is heterogeneous

there is a kitchen and lounge area with everything you need if you dont want to eat out or, as i did, took a

general location good, private side entrance to come and go as you wish. nice bar downstairs

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

i spent a lot of time in the veteran bar downstairs too and all of the staff and regulars were incredibly friendly

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

off road parking to the front of the property

lovely bathroom area & kitchen

there was even some items for breakfast in the kitchen and a little vino to sweeten the deal

newly decorated, first floor, one bedroom flat with open plan kitchen and large bathroom

the apartment is very close to high street and has onsite parking, so was super convenient

with free parking on site, free wifi and a variety of teas and coffees in the room, we lacked for nothing

extremely bad wifi

rooms and bath were spacious enough and comfortable- the bar area amazing to visit with family and friends

the manager was very friendly and helpful, the room was beautifully decorated and the food in the bar of a very high standard

facilities were great, including breakfast made the stay way worth the money, the bar had good food and drinks and especially prompt service even in a busier period

they have parking available.very nice location.

if i had been in a car it would have been no problem and there was ample parking

the tv didn't work as it didn't have wifi

parking space

friendly welcome, free parking, room clean and tidy, communal kitchen, sea view ud83dudc4d

the bar was run professionally and also so was the restaurant and breakfast bar one of the few hotels

it was super close to the ferry port and there's lots of parking

as for the swimming pools, if you could arrange that if its kids time no adults are allowed except for the kids and their parents and when kids time is over

excellent breakfast. pool and spa good.

ly 2 in working conditions) hot tub

there was no telephone in the room to link with reception or room service

we went downstairs to the bar for dinner, which was lovely, i was slightly concerned that staying above a bar might be noisy,

a greater selection at breakfast time - but it was perfectly adequate

the locals also frequent the bar which is always a good sign

hotel bar next door or space to sit outside

our host (george) was excellent and provided a wonderful breakfast

only thing that i would pick point on would be the wifi signal in my particular room was poor i had to connect to my phone in the end

guests we would have liked a garenteed parking space but there is a carpark just opposite if needed

had a great night sleep every night bed was comfy beer and food in bar was good will return

the owner, george, did breakfast so great to meet him

our room was directly above the bar so wad noisy at night until the pub closed.

friendly staff, beautiful room with everything you need, fantastic food, parking all set in a lovely

plenty of off road parking

off street parking , nicely situated

no designated parking spaces for overnight guests. car park can get easily become full.

in house restaurant & bar super

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

wife went n slept in the spare kids bed

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

bar is overpriced

breakfast bar was on the small side

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

the cocktail bar was good

it is only a short distance from the family centre and beach for kids

theyre kids

i loved that the staff remembered us from last time and my kids, lovely to chat too

probably not great for young kids who can’t sleep but fine

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

the spa and pool were excellent as was the bar! ud83dude0a

plus a swimming pool which the kids loved

room service was fantastic and very helpful

we were offered free room service but there was not where to eat apart from on the bed

pool area is a little dated

with a 15month old we decided to have room service and the food was excellent

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

cannot fault anything,though perhaps bar prices could be reviewed

gastro bar food was great, service was good for most part just a little lacking at other times

the restaurant and bar was closed

very polite and friendly reception girl gave me late check out .

the drinks in the bar were a little overpriced

the bar drinks were a bit pricey

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

staff delightful, bar chic and stylist, excellent

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

a lovely cooked breakfast was provided too

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

great location, friendly and helpful staff. good breakfast range.

a room service person and this option wasn't available

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

i was disappointed by my room service order

wifi worked very well and our request for

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

location and a friendly place nothing to much trouble. great breakfast.

specious parking space

i had to work in the bar area, not what i was hoping for

parking was tight

no disabled parking at the moment but this is being addressed

needed a late check out and they were extremely helpful

staff in the bar were extremely friendly and welcoming

the breakfast was exceptional

all went above and beyond and appreciate very much the late check out

very friendly especially the nutty lady who served breakfast made us laugh

bed comfy very quite breakfast delicious.

i paid extra fir early check in

however i am sure that hotel deliveries

tv was good as was wifi

lack of room service, found sweets from previous occupier on the floor

good breakfast selection. cleanliness of room. friendly staff. location.

hotel areas (foyer, bar and dining room) all refurbished and done to excellent standard

location for early check in a portsmouth harbour condor ferries, very close to gunwarf keys staff very friendly

the staff were very attentive and extremely accommodating with our request for an early check in

there was no bitter in the bar just pale ale and

hotel was fab - amazing location the room was brill and fine and clean and breakfast was amazing

i recommend the oat pancakes for breakfast they were delicious

parking is easy and free

beautifully designed bar which served a range of cocktails

food

the dinner and breakfast were superb

the manager help accommodate for early check in and to store my bags for the day before i caught my train

nothing.. the staff when contacted about early check in was rude and unhelpful

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

good standard of accommodation, clean and fresh laundry

that the spa pool was not working.

parking convenient

laundry... clothes were still damp out of dryer .. might boost it a bit.

breakfast was excellent

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and competent and helpful staff

very nice breakfast, central location and car park with ev chargers (even if one wasn't working)

breakfast is 12

location and parking - and ev charging. plus staff flexible on parking. breakfast ok.

nice clean room and a lovely bar man

all were lovely, reception, bar staff, chamber maids, restaurant staff

allowed early check in

breakfast was very good too

pecially the eggs); lovely wee family run business, we loved the design of the room

ads of hot water) good breakfast

everything! lovely stay, lovely room, lovely breakfast

view was of a brick wall -there was no shower, only a bath, a shower is definitely more handy -wifi wasn't very

poor wifi connection. it didn't reach my room however worked perfectly in reception area.

good wifi

i was in room 33 and couldt access wifi as i think i was too high up!

there were no wifi in the room, they just have wifi for the hall! it was uncomfortable.

parking 1 minute away and cheap 1 overnight

wifi was very poor on the floor we were on

disappointing that the bar / restaurant was closed

hoped it was a smart tv) the bathroom floor was creaky

room fridge, a dimmer switch in the bathroom, some glasses and cutlery, the tv didn't connect to wifi

lovely breakfast both morning, and we had dinner in the bar friday night which was also really good

wifi vg, which was the reason i selected this hotel, as i needed to take part in an on-line meeting

lovely breakfast both morning, and we had dinner in the bar friday night which was also really good

we had a delicious meal in the bar one evening also and were served by a lovely and knowledgeable bartender who put up with my 10

wifi was not working at all.

kids loved throwing themselves off the bunk bed.

50 for each as much as you like xxx plus kids eat free

kids loved throwing themselves off the bunk bed.

from my church fratton park was an absolute bonus excellent will definitely use again and great breakfast

there was no wifi connection on the tv so no access to youtube or netflix which was not good for kids

the rooms were above the pub i didn’t have to go through the bar to get in

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

the anchor bar staff were exceptionally helpful and really lovely

lovely hotel, great location, super cocktails at the bar and very friendly staff.

our room was simply beautiful, bed was comfortable and bar well stocked

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

from bar area on saturday night

the bird bar was amazing

i asked at the time of booking for an early check in which was provided

bar prices were a bit higher than i expected, but wasn’t a show stopper

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

staff were friendly, the room was nice

breakfast next door in the cafe was delicious

no idea why but poor security - wifi didn t work at all in our

sereeta in the bar was absolutely delightful too, even though we were a little late leaving the bar

breakfast the next day was delicious, they accommodated our specific requests without any issue,

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

the ev charging facility was very handy also

the breakfast was perfect every day - cooked to perfection

great breakfast very good value and we will not certainly be back thank

great breakfast. very comfy and big bed. lovely garden.

has wifi, kettle and bottled water etc

amazing cooked breakfast too

parking is easy and you would struggle to find a better location

only negative was the location on a hill, but with parking available near the entrance it was alright unless you had mobility problems

breakfast fantastic - we really loved our stay, the honesty bar and the views - thank you

views, standard of rooms & breakfast choice & allowed a early check in

and they didn t pick up the phone quickly when you called room service from your room

bar was extremely reasonable

parking was very restricted for number of rooms.

parking space wasn't big enough but that isn't an issue plenty of parking near by which is free

lovely old house lovely bar and dance floor

lack of car parking

one tip - the parking area is bigger than you initially think

excellent wifi very fast. room was very well presented.

needed an early night but the singer in the bar sang through to 11:30am keeping me awake

very hands on, nothing was too much trouble facilities were great, lovely relaxing bar area, free wifi, seating available outside, heated pool, sun loungers with mattresses

welcoming and very hands on, nothing was too much trouble facilities were great, lovely relaxing bar area, free wifi, seating available outside, heated pool, sun loungers with mattresses

the pool was amazing and coupled with the good weather we had during our stay you would have thought we

parking was a little tricky, but not enough to be a downer!

simon behind the bar was an expert with cocktails

parking limited first come first served. however we managed ok

enough car parking spaces in front of hotel

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

there is parking and a veranda overlooking the beach where you can eat or have drinks

there isn t much parking.

main entrance, and a few minutes walk to restaurants, phone signal was not great in room but wifi was really fast

bar being open would have been a bonus but we loved our stay and look forward to it being up and

it's being refurbished the bar was closed would have been nice to get a drink before we went out

inside, the bedroom we had was fine - comfortable beds, shower, plentiful hot water, good wifi connection, tv, kettle

have been nice to have better access to the bar and possibly a restaurant open for meals apart from breakfast, which was nice

nice choice of hot dishes at breakfast, as well as full english

excellent breakfast

breakfast / bar / patio were great.

th sea views) and a bonus having a bar on site

breakfast was suitable and delicious

in a good location ( a short walk from old shanklin, shanklin chine and the beach ) with private parking

the room is fine and facilities are all ok. there is parking at the hotel.

took family room and they provided en suite with additional small room inside with two beds for kids

parking in hotel premises

location, staff, parking, access to the beach

the inn is a pub, it is clean and parking is not a problem

location was great for travelling around and good parking onsite

as described its a room above the bar area and overall not too disturbing

good food from the bar menu with generous breakfast, the home made marmalade recommended

bar and good food on site

breakfast was perfect with fantastic seaside and garden views

nice hotel, not very big but has everything you need, kids just love the pool

plenty of car parking

dogs care/treats and ev charging were a bonus

facility next door was excellent and mini golf was fun, breakfast was top notch with great selection of food, playroom and leisure facilities

swimming pool, sauna and facilities very good

location, excellent facilities including the spa and the staff go out their way to make sure we had the best

we are a mature couple but if you have kids there is plenty here to keep them occupied, 2 swimming pools, outside play areas and a games

location, staff, car parking, view

parking.

family rooms are the largest we have come across and having the attached pub means with kids can have meal and then relax

the 'cloud wifi' was all but useless

breakfast was fantastic value for the money we paid. a big choice catering for everyone

breakfast excellent choice, and staff.

great parking too

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

car parking is an added bonus

parking, easy to find

the room was lovely, both the room service and breakfast were delicious.

breakfast bar was lovely there was a wide choice between a selection of hot breakfast and cold breakfast

ample parking, food was 12/10 and room service was quick and delivered with a smile

the room service was prompt however the selection again could do with some improvement as there was no

gym and spa area , the beds are also really comfortable

menu in bar could be better

would have preferred to access the wifi simply from my phone with the hotel's wifi passcode rather than logging in my details such as

they didn't mind the noise from the kids or the dogs roaming around the pub and were so kind and friendly after a very long and

i loved breakfast and the location!

wifi didn t reach my room and there were no plugs near the beds to charge phone or laptop for

all 4 staff we met, two behind the bar, dealing with the golf doo, and really friendly to my partner and i

the atmosphere was so nice and the kids were excited as they thought it would be haunted

missing ev chargers!

location is good, there is a 24hr tesco next door (which is always handy when travelling with the kids), there is also a mcdonalds, kfc, pizza hut, costa etc

kids were upset they had to leave, they loved the pool!

kids were upset they had to leave, they loved the pool!

pool was a big bonus as the day we stayed, it rained all day long and this kept the kids happy

we had room service at the night, it was perfect for us

food was excellent, bar good and plenty of parking

nice room and breakfast . good staff on all round good

room was clean we were given the option of having the room service

breakfast was good and plentiful

i liked the whole experience comfortable room easy parking friendly staff

? the bar very noisy!

breakfast was lovely- they even made us fresh vegan sausages as we don t eat pork

arrival we were taken to our room through the bar which was quite busy but we used a side door after that which was much easier

parking first class

the bar area is beautiful and i loved that the floors are all uneven

bit noisy from the bar but nothing to stop me staying again

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

friendly welcome by the bar staff and shown to my room which was clean and tidy.

the bar downstairs is lovely, good food and drinks

great place to come with kids and dog, very comfortable and spacious, super polite staff

the free wifi is

of food they were getting was ridiculous, they had absolutely no control over there children, kids we're throwing food all over the floor, they were disrespectful to the staff and came for

breakfast was good, shame no fried eggs! kids loved the pancakes. location was perfect

breakfast was clean and tasty

most hotels have wifi with a simple password

late check out of midday was helpful post party

early check in. good clean room, not a bad pub.

helpful staff, room very lovely and clean which is vital for me, lots of lovely soft towels, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

wifi could connect options from i ohone to tv could be included in future

pool was an added bonus

the spa was nice after 8pm it was adults only and nice and quiet

pool and gym were great and not too busy

drinks at hotel are really reasonable and the reception and bar area is nice and modern and welcoming

gym and health club excellent

not recommend to have a dinner at the restaurant, at least don’t order kebab and burger for kids, the meat was so dry and plain that we couldn’t finish it, even with bottle of wine

excellent location beautiful decor spacious rooms great spa lovely people very welcoming

not enough disabled parking spaces

i wish they where more activities for the kids but i generally we enjoy it

hotel is set in a beauiful location and has an indoor pool with sauna stream and spa , with a gym and classes

room service didn't answer during the evening breakfast price

nice big bedroom ,clean , friendly staff, extra touches-kids pack and dressing gown

room service breakfast was sensational, great quality fresh food

loved the swimming and gym facilities

location was great; car parking, big size and quiet room; good facilities; wifi

clean, modern rooms. comfy bed. fast room service.

amazing place, close to paultons park & local beaches :) kids didn t want to leave

didn't see any options for room service

plenty of parking and convenient restaurant bar with good range of choices

unable to have an evening meal this time as already had been to a 50th wedding event at the local golf club but all the food looked very appertising and will certainly book in for a meal on our

night receptionist and bar tender were amazing

high street room warm clean tidy basically short trek from reception free car parking tv & wifi desk chair

the wifi

needed a early check in for my first passage in this town

delicious home cooked food, and plenty of parking spaces

which point they are super helpful)

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

no reception facilities and little contact with staff, unless you go into the bar

the staff were lovely in the bar / restaurant

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

location was stunning and the hotel restaurant / bar was excellent

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

nice rooms, restaurant and bar area

excellent bar with real ale and guinness

we couldn t make wifi work in the room but this may have been our fault

when we arrived we were told the wifi wasn't working but no apology for that

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

the bar and restaurant are great and staff were attentive and helpful

bar staff, making great cocktails

was stunning glad there was a gym and pool bar restaurant was stunning the decor the beautiful pictures all over in frames it was like a

manor house, value for money, cleanliness, staff

the hot tub in the pool suite was out of order again.

free onsite parking also very

poor for parking spaces hard to find you have to wait about for someone to leave

the pool is great staff all fantastic and lovely with kids

golf courses are amazing but unfortunately couldn t play as course was too

no room service.. limited menu for dinners

we didn't use the gym or spa but all was open and free to use

think they should keep up with cleaning on spa area and give the costumer some sandals so we can walk safely around the spa area

bar and outdoor seating on site

the noise from the bar below

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

evening bar staff were friendly, bed was comfy