wifi did not reach our room

staff friendly, near golf course

the breakfast is delicious

friendly staff breakfast was cooked well lovely coffee and orange juice too

kids play area in restaurant

food was excellent, bar good and plenty of parking

napkins, cool coffee, staff in and out to grab a

complimentary parking on hotel grounds

room was clean we were given the option of having the room service

the property was great. they made sure i had a reserved parking spot for my car and trailer.

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

wifi unreliable

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

we did not eat in dining room but had food off the bar menu which was very good value for money,breakfast was very good as part of our stay and lasted

lady behind the bar wasn't the most engaging and wasn't happy at having customers come in after 9

friendly welcome by the bar staff and shown to my room which was clean and tidy.

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

the bar area is beautiful and i loved that the floors are all uneven

allowed early check in, looked after me

the interior design of the bar and rooms was excellent

the spa was nice after 8pm it was adults only and nice and quiet

enjoyed the spa area

of the barman i think he was the bar manager not happy and bubbly like the others didn't smile very

nice rooms good bar great location for our needs

the reception staff and the bar staff were all so lovely and helpful. lovely spacious room.

didn't like the fact that my kids were not allowed to use the jacuzzi, cos they were under 17 years of age even though they were

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room and huge

i booked this hotel as i had stayed previously and i checked online to see if they had ev charging facilities -- they did

good bar with plenty of choice and good staff

such a nice gym and pool facilities too

facilities available were great, clean and hygienic swimming pool and gym

was lovely dinner was great big portions of nachos and chicken tenders woo yummy and i paid for late check out so quick and messy and it well worth the bit extra

screens in main bar were numerous and big

confirmed, however at the property was told the message was generic and that id be charged for a late checkout

the snacks left on the kids bed and the vip robes

it's lovely to have a drink in the evenings on the sofas by the bar with the kiddies

the pool and spa were still closed due to restrictions

topped off my great room service and delicious breakfast

location was great; car parking, big size and quiet room; good facilities; wifi

come on a bottle of water for kids

were ignored for 5 mins at the bar when trying to check in

fold out sofa bed for kids to sleep on was also of good quality

room service was available but there isn t anywhere to eat dinner in the room

clean, it s dog and child friendly ud83dude03, the location is great, the room service was fantastic, it s modern and up-to-date, you can use the swimming pool and spa in

very good stay spa isn t the greatest and food is abit pricey but apart from that very good!

break only things available was a tiny sauna and small pool jacuzzi was out of order as was the gym

the area and grounds the building was amazing and spa health area was pritty awesome to

everything was good, sauna, pool, gym where all clean and easy to find

room, breakfast, room service!

wifi could connect options from i ohone to tv could be included in future

tv net was not working the head end of bed was bit noisy no info was given regarding wifi

size rooms very comfortable and clean bar restaurant area nicely set out and clean food quality very good and very good value for money

wifi wasn't great and we didn't have a long mirror in our room which for women getting ready is

bar can get a bit lively on a friday and saturday evening but you can t hear anything from the

good gym with free parking, excellent breakfast

didn't dislike anything food and bar was good

fee for wifi

the room was neat and nice. the golf resort is quite pretty.

the pool is great staff all fantastic and lovely with kids

breakfast was excellent

early check in , friendly staff, parking easy

location near the dockyard with parking, a lovely little swimming pool and view of the spinaker

lots of amenities - the library and laundry room were brilliant bonuses and i liked looking at all the navy history

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and competent and helpful staff

breakfast was excellent as they was a wide choice of things to eat and drink

the location, the staff, and the breakfast

beds nice and comfortable and breakfast was exceptional

liked everything food staff there was a well stocked bar served by a very nice bar man the cleaner was very polite to us the staff were really nice

excellent breakfast. ideal location near station buses dockyard and shopping.

breakfast or room service - we were out late so didn't make breakfast at all would have been nice if we could

myself and friend were at the bar until 2am and we met 2 lovely staff one called steve and the other jack

breakfast wasnt great

i paid extra fir early check in

free wifi too

wifi is weak at best and if you are on 2nd or 3rd floor it s awful to zero

the herbal sausage at breakfast wasn't nice, in my opinion.

breakfast was very nice

to age the ceilings run down, bathroom modern but shelf and light broken only thing let it down , room service cleaned, towels bright white with free quality products to use , the food lovely had s

dusty in places by the legs of furniture would of been nice to have a welcome pack in room, with wifi code, bar opening times, breakfast times,

check in, parking and ev charging available which was a bonus

nice clean room and a lovely bar man

evrn had ev charge points

breakfast is 12

great location - helpful staff - great breakfast

needed a late check out and they were extremely helpful

amazing breakfast. spacious rooms, comfortable beds.

and accommodating in finding us a travel cot, convenient location for stop over for ferry, wifi was fast and

breakfast great, location ideal for channel island travel stays .

kids didn't like the breakfast. bacon rind was soft.

breakfast very good value

was clean staff very helpful and friendly , breakfast was brilliant , swimming pool was great too , all round a lovely

no room service past midnight

spa if it could open on xmas day.

staff all around especially in the bar area , breakfast was one of the best i've had in a hotel for a long time

keep kids from touching food at breakfast buffet

evening bar staff were friendly, bed was comfy

the room was above the bar and being friday night it was quite noisy again our fault for not checking

bar and outdoor seating on site

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

no reception facilities and little contact with staff, unless you go into the bar

the staff were lovely in the bar / restaurant

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

which point they are super helpful)

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

the manager help accommodate for early check in and to store my bags for the day before i caught my train

the room was great, the location was fantastic, there was even a laundry on the next block

nothing.. the staff when contacted about early check in was rude and unhelpful

good standard of accommodation, clean and fresh laundry

only used the room and the bar but the hotel was everything we expected

outdoor garden , bar was amazing, it was like being abroad

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

everything you could need in a room also a very nice bar and restaurant

bar area very clean and comfortable

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

excellent bar with real ale and guinness

great welcome in the bar and very professional and friendly management and staff, very dog friendly

couldn't get wifi

it's a bit run down and dated, could do with a lick of paint, a little tlc but for a family with kids, it's perfect

good value for money, plenty of parking

some of the restaurant furniture is showing its age. the main restaurant can be noisy with kids.

breakfast wasn't included

50 for each as much as you like xxx plus kids eat free

love the fact that at any time the kids where hungry there was always food and drink ready

there was no wifi connection on the tv so no access to youtube or netflix which was not good for kids

kids loved throwing themselves off the bunk bed.

so many people turned up for breakfast, not good

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

great location, friendly and helpful staff. good breakfast range.

the breakfast was amongst the best we've ever had, with fab service

a lovely cooked breakfast was provided too

breakfast was very nice and so the vibe of the dining area

had eggs benedict for breakfast was okay but was lacking something in tastes

the cocktail bar was good

breakfast bar was on the small side

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

bar is overpriced

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

gastro bar over the road was a good option and the food was excellent, we ate there twice during our three

the restaurant and bar was closed

only no bar in same builing.

wonderful room, staff were amazing, helpful with parking and lovely bar staff

slightly early check in as we arrived early

the drinks in the bar were a little overpriced

very polite and friendly reception girl gave me late check out .

staff delightful, bar chic and stylist, excellent

the bar drinks were a bit pricey

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

coffee making facilities, great wifi

the room service from the florence pub was outstanding service

wifi worked very well and our request for

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

was friendly children was happy, is a good place for family with kids

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally loud

probably not great for young kids who can’t sleep but fine

also breakfast good as well

very god breakfast

to stay while grounds were lovely great meeting place for us as family lived near by swimming pool was lovely but could do with a fan in the changing room to get rid of

gorgeous lake and lots of room for kids to

the pool wasn’t open, which wasn’t surprising as it’s november, but this didn’t impact us in

enjoyed the pool facilities

it had a spa which was extremely refreshing after a long, arduous journey

good kids meal

room service was terrible

i also enjoyed the quietness of the rooms and facilities in the room and the wifi which allowed me to work

room service was brilliant too

comfy bed and room quiet breakfast had plenty of choices

,our room had a view over the golf course so could see

we had a baby with us we used room service & found the portions slightly small for cost of

room service was very good and quick, although there isn t the biggest choice of food and it is

the room warm and cosy good menu and bar friendly polite staff have stayed before at this hotel good service on both visits not much in

great location & parking

good wifi

great parking check in easy and quick great place staff and food was great definitely book again

there was no wifi in the room ...

if provide some kids facility would be bonus.

breakfast was plentiful and items were replenished whenever they started to run out

staff, especially breakfast manager( very helpful)and service lady, also bar staff, nice and clean, a lot of space in car park, definitely recommend this hotel

very clean and i felt safe there with my kids.

the distance from southampton center. long breakfast queue.

10 per day on esplanade

great location and wonderful breakfast, room had tea coffee and bottled water.

staff were friendly, the room was nice

disappointing breakfast. check out too early. no wifi in bedroom

and atmosphere breakfast was delicious and good range on the menu loved the atmosphere of the bar down stairs and couldn't hear anything from in the

i wish they where more activities for the kids but i generally we enjoy it

my kids were in the room that was furthest away from our room

paid for a classic double room - which was very lovely and clean and could easily have slept 2 kids or 1 adult and 1 kid

parking, leisure facilities, reception staff, room service

nothing to dislike for us, breakfast full but kept well stocked and beautiful views

food

lovely welcome, wonderful restaurant and bar and great location!

beautifully designed bar which served a range of cocktails

a lovely bar and gardens to have a drink before we left for the evening

food - the breakfast was very good with a full menu and in a beautiful room

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

general location good, private side entrance to come and go as you wish. nice bar downstairs

showed me the kitchen and lounge so it was as well i remembered it was there

i spent a lot of time in the veteran bar downstairs too and all of the staff and regulars were incredibly friendly

excellent kitchen facilities. very comfortable bed. very clean.

wifi didn't extend to my room but staff helped me find a solution.

breakfast was good with a wide selection on offer

for a family room no lock on door smaller kids could easily let themselves in the middle of night

wifi couldn't get connection in room

great breakfast and friendly bar in the evening

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

organised events all week so didn't get chance for other meals, but did get a few drinks and the bar staff were friendly

staff were amazing - especially luke in bar - great customer service.

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

the bird bar was amazing

lovely hotel, great location, super cocktails at the bar and very friendly staff.

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

loved the small bar which was open late and enjoyed the local

breakfast included, car parking free & free wifi

bar staff also superb

wifi in room signal was weak.

free wifi which is great and worked really well

king size bed nice bar and good food

the anchor bar staff were exceptionally helpful and really lovely

the rooms were above the pub i didn’t have to go through the bar to get in

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

you can starve restaurants are plenty all over around the location , and a bar at same premises

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

wifi only in public areas which was not so good as i needed some wifi for work.

wifi was terrible in my room, unfortunately i missed a meeting due to it dropping out all the time

parking would ve been a bit difficult on the saturday as there was a wedding on but luckily we

free parking onsite

really great to have free parking

if you needed an early night you would be unable to sleep

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

good location and handy for the bar downstairs

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

beautiful garden. lovely location great breakfast

friendly owners, delicious breakfast

the breakfast was outstanding, the room was nice and comfortable

great location, friendly, relaxed hosts. super breakfast!

to order to the prince of wales as they didn't serve evening meals and we were able to eat in the bar and were even given plates and cutlery

friendly staff. good breakfast.

bar and pub downstairs did amazing evening meals

the room the bat and the breakfast

would be nice to have more choice at breakfast

has wifi, kettle and bottled water etc

only problem was there was only limited parking on the top level

kind, friendly people with great local knowledge.great breakfast!

the character, position, service and breakfast are all first class

breakfast was very good, something for everyone, good selection of cereals/granola/yogurt

the bar could have been better. limited range of drinks.

) there is free car parking and wifi and the rooms always smell very pleasant

) there is free car parking and wifi and the rooms always smell very pleasant

room ,up one flight of steps was lovely, compact, with ensuite, tv, tea/coffe facilities and free wifi

wonderful breakfast, porridge was yummy and good vegetarian breakfast

enough car parking spaces in front of hotel

there isn t much parking.

very perfect reception, easy simple instructions, plenty of parking and great customer service

there is parking and a veranda overlooking the beach where you can eat or have drinks

parking on site

ease of parking, warm welcome, cosy bar area

breakfast was lovely- they even made us fresh vegan sausages as we don t eat pork

breakfast was amazing, hot and fresh and good quality ingredients

breakfast, friendliness, and location, easy parking. comfortable bed

old building with modern decor, friendly, helpful staff, nice breakfast with plenty of choice, bar and beer garden part of the hotel

lovely bathroom area & kitchen

really well equipped, looks a recent bathroom, good kitchen equipment, off-road parking

really well equipped, looks a recent bathroom, good kitchen equipment, off-road parking

kitchen area contains everything needed including dishwasher and washing machine for the use of

safe parking

road parking

building, old furniture, fungus under shower, weak wifi, no ventilation in bathroom

if i had been in a car it would have been no problem and there was ample parking

parking on site

could not connect to wifi

great location and lovely bar and restaurant.

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

wifi was ok but could be a bit stronger

perhaps a little pricey. wifi a little slow/intermittent.

we couldn t make wifi work in the room but this may have been our fault

there were great bar stools see photo

excellent room large and airy with bags of character staff friendly excellent parking and

very clean and tidy excellent value for the money breakfast excellent

was very good with parking available to the rear

very friendly staff. excellent breakfast. dinner meals were wonderful.

staff were so attentive and provided an excellent and welcoming experience, breakfast very good - delivered on time and everything we needed thank you

breakfast was good and location was lovely

plenty of parking

easy check-in, clean and modernly furnished room, and really nice continental breakfast served by a very lovely lady

secure bike parking

in the room were too small and felt old; lots of kids in the pool - maybe restricted hours for kids and or adults

pool was quite chilly breakfast staff looked down upon us, as though they were judging breakfast

excellent breakfast. pool and spa good.

bar being open 24/7 that made a huge difference

breakfast was fantastic, sausages were delicious and the poached eggs were amazing

the cocktail bar below was very noisy on a saturday night

helpful receptionist nice spacious room clean and tidy, bar staff service and attentiveness excellent, easy on site

good place for people without children. you can eat, drink and dance in the bar downstairs.

information about loud music until midnight in the bar below the hotel

to the river hotel with cocktail bar and good vibing music staff very welcoming and

room service prompt

only negative comment is, if you try to order room service, it takes several attempts before someone answers the phone, if at all

the wifi was poor in our room

didn’t go in, too many people trying to have a dip with their kids

bed is very comfy, good spa treatment, lovely meal and room service, warm and comfortable, good parking

and parking, as close to family

parking is easy next to hotel

wifi could of been better

friendly excellent staff. food was great. room lovely. parking available. location brilliant.

room service aswell as we arrived late, they really took in consideration of the allergies we had

great food for dinner and breakfast

safe and private parking which was great for our bikes

the food was soooo good, especially the breakfast

room service drinks delivered in about 2 minutes

clean, stylish and well equipped. free parking. excellent facilities

the pool is very nice too, and there's a sauna you can use

kids will love

great value. very clean and warm. quiet. plenty of parking.

spa pool not working which was a shame

would definitely stay again,, also loads of parking

they allow us for late check out with a little cost, thank you for consideration

allowed early check in and late checkout

late check out option

the gym facilities were excellent

maybe a bit more options available from the snacks bar (like cereal or something) but it was fabulous