stayed on the 7th floor and had kids room next door with connecting doors which was a bonus

was lovely in manner though) forgot to apply late check out

lovely hotel. great staff. nice gym. comfy beds.

both my kids enjoyed it too which dosent happen too

also no ev charger on

the pool and gym were also great and we enjoyed a drink in the bar

kids not allowed in jacuzzi

we ate in the bar and spent the majority of our time in there, food was very good, lovely and fresh

kids not allowed in jacuzzi

staff were excellent. room was very comfortable. pool and spa area lovely.

helpful staff, room very lovely and clean which is vital for me, lots of lovely soft towels, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

wifi wasn't great and we didn't have a long mirror in our room which for women getting ready is

did not give name of pub where in is located and post code not on first page so unless you have wifi or 4 g you could not find it on your phone

couldn't get onto wifi

early check in. good clean room, not a bad pub.

free wifi&buffet breakfast

of food they were getting was ridiculous, they had absolutely no control over there children, kids we're throwing food all over the floor, they were disrespectful to the staff and came for

there was anything, the wifi was down when we arrived but it was due to the weather, but it was up and running the

breakfast was a bonus and the kids liked it

as i had asked for an early check in

comfortable and room service was great

location was good. views

family rooms are the largest we have come across and having the attached pub means with kids can have meal and then relax

about the place that why i m booking in march two night and having a kids party there

great location overlooking the golf course & very quiet

the staff were lovely in the bar / restaurant

no reception facilities and little contact with staff, unless you go into the bar

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

limited parking or appeared so and wifi not that good

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and competent and helpful staff

it was a cracking english breakfast, i ate in the bar on the evenings and the food and menu were very good

early check in , friendly staff, parking easy

the bar and bistro was a lovely place to settle in with drinks and excellent food after a day of

bedrooms and bathrooms are all newly updated, bar and restaurant are now a joy to use

breakfast was excellent as they was a wide choice of things to eat and drink

there was no bitter in the bar just pale ale and

excellent breakfast. ideal location near station buses dockyard and shopping.

it had a lovely cosy bar with great dinning

fi signal very poor and temperamental, room service at an additional charge per order,and not clear instructions on how to action the call

and the room was warm and cozy with complementry tea and coffee and digital tv the included breakfast was also delicious and set me up for the day

liked the modern feel and vibe to the room, the kids toy section, the breakfast was very yummy and great value for money

dinner in the bar great value for money

hand gel on arrival and on the bar

all were lovely, reception, bar staff, chamber maids, restaurant staff

breakfast was not consistently good

bar and restaurant onsite also

great breakfast

breakfast was lovely and so much choice

from my church fratton park was an absolute bonus excellent will definitely use again and great breakfast

very nice accommodation, all the beds are new, easy access for family and kids

the night i stayed had many party s of kids staying so was rather busy for the staff but they did a good job

location excellent didn't have breakfast

location and wifi

i paid extra fir early check in

wifi was a little irratic

early check in. clean quiet room on top floor. good quality breakfast. great location.

location, free parking for 24 hours, attractive facilities, superb breakfast

friendliness of the staff quick early check in

wifi was occasionally a tiny bit slow/choppy, but it was absolutely fine most of the time

i booked the breakfast to be room service

good parking

the staff were very helpful and gave us room service to enable us to have a drink in the quite of our room

free parking. friendly bar staff and reception. quiet. restaurant was very good.

needed a late check out and they were extremely helpful

breakfast service by sharon was excellent room service was quick,pleasant and efficient reception was equally

located on good place, huge sitting place inside bar and restaurant.

wifi connection not free and hassle having to go through filling out online account to connect

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

was central and the food and dining room service was excellent

nothing.. the staff when contacted about early check in was rude and unhelpful

the room was great, the location was fantastic, there was even a laundry on the next block

the manager help accommodate for early check in and to store my bags for the day before i caught my train

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

good standard of accommodation, clean and fresh laundry

last night when we were sitting at the bar area, the coldness was coming through

room service trays left in corridor for hours.

the spa and pool were excellent as was the bar! ud83dude0a

pool was very busy with kids for a club which was unexpected

spacious, good breakfast and nice small gym and swimming pool

night receptionist and bar tender were amazing

great location & parking

i could not get connected to wifi at all but for one night stay it was alright.

bar was wonderful and the staff were great

they have a bar and restaurant attached to the hotel and the food was amazing and not overly expensive

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

only used the room and the bar but the hotel was everything we expected

was great, i took my dog and had no issues going into the bar etc with her, little extras for my dog was included (bowl / dog food/toy/poo bags)

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

wife went n slept in the spare kids bed

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

breakfast was very nice and so the vibe of the dining area

good choices on the breakfast and dinner menu and good quality food

had eggs benedict for breakfast was okay but was lacking something in tastes

comfortable hotel in a lovely old building with a lot of charm, lovely room, breakfast very nice

cooked breakfast was great, though fruit, yogurt and cereals would also have been nice, if they had been

the restaurant and bar was closed

wonderful room, staff were amazing, helpful with parking and lovely bar staff

gastro bar food was great, service was good for most part just a little lacking at other times

slightly early check in as we arrived early

cannot fault anything,though perhaps bar prices could be reviewed

i was disappointed by my room service order

coffee making facilities, great wifi

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the room service from the florence pub was outstanding service

a room service person and this option wasn't available

the drinks in the bar were a little overpriced

lovely room , good bar and restaurant nearby,

very polite and friendly reception girl gave me late check out .

staff delightful, bar chic and stylist, excellent

heated towel bar could be turned off in may

the cocktail bar was good

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

bar is overpriced

breakfast bar was on the small side

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

was friendly children was happy, is a good place for family with kids

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

theyre kids

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally loud

bed, plug socket next to bed on both sides, quick, easy check in, offered early check in, as i was already in town, easy walk to beach, to bus, to local shop, to pub

my kids were in the room that was furthest away from our room

excellent location beautiful decor spacious rooms great spa lovely people very welcoming

nice hotel and room, friendly staff, excellent food and excellent gym, pool and sauna

bar meals reasonable price and tasty

was much needed) but the new look is great especially liked the new bar restaurant, glad the televisions have gone at

no welcome pack in room no information on wifi code

we didn t have breakfast, but had dinner the in the evening

i've tried to phone the kitchen so the room service number but it didn't ring

we requested an early check in at 1pm and got it, which we really appreciated, as it enabled us to get changed and

the locals also frequent the bar which is always a good sign

we couldn t make wifi work in the room but this may have been our fault

bar staff, making great cocktails

when we arrived we were told the wifi wasn't working but no apology for that

wifi non existent in the room, had to go to the lounge to get wifi, which was very disappointing

the bar and restaurant are great and staff were attentive and helpful

brill breakfast

i was particularly pleased as that they put on an early breakfast as a number of people were going to the goodwood festival of speed

arrival we were taken to our room through the bar which was quite busy but we used a side door after that which was much easier

breakfast was very good with good choice to choose from

very comfortable room, friendly staff and great breakfast

no breakfast as advertised

great breakfast.

excellent location. great rooms. fantastic breakfast.

lovely room and good breakfast

was very good with parking available to the rear

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

friendly welcome by the bar staff and shown to my room which was clean and tidy.

the bar area is beautiful and i loved that the floors are all uneven

bit noisy from the bar but nothing to stop me staying again

the bar downstairs is lovely, good food and drinks

the hotel seemed quite full when we stayed so the pool and breakfast room were also a little busy but that was well within expectations

great to have swimming pool and spa facilities which were quiet for a while when we first arrived before filling up later on with

gym and pool excellent as was breakfast

the pool facilities were a nice bonus to have

free onsite parking also very

hotel with excellent facilities - we particularly liked the pool and health facilities and the breakfast was great

to gracie and the gym staff too who were always helpful and generous with their time while i was there

pool and gym were great and not too busy

the children would of stayed in the heated swimming pool all day if she'd let them

bar staff lovely

staff in the bar of an evening didn t look like they wanted to be there at all and didn t even smile once

cost of breakfast was a bit high as it was the same for children as for adults, usually kids pay half price

pool was nice and

room,friendly reception staff,ample parking,tranquil setting,lots of refreshments and

well the ease of logging on to the wifi could have been better.

the spa and pool was amazing

really good facilities - good gym and pool. very comfy bed and good food.

for the kids, like the cookie, robe and slippers, chocolate dip treat, drink carton and activity pack is

cute kids welcome pack, little dressing gown and slippers

restaurant and bar were lovely

here for a wedding at the golf club

room , the twin rooms for the kids was even better than the adults double bedroom

free wifi, that worked well

no wifi! not that we could see anyway.

very comfortable, i was expecting to hear foot traffic being so close to the lift and above the bar but it was very quiet

the welcome to the breakfast, and every detail in between, our stay was quite incredible

friendly great staff ud83eudd70 perfect get away with a good stocked bar and menu ,)) cozy restaurant

room service drinks delivered in about 2 minutes

on-site parking at rear of hotel close to room was convenient and seemed secure

shower so many extra pork scaring bottle cider apple good tea tray fresh milk and ground coffee ,breakfast, and a great pint of london

there was secure parking for our bikes in a garage

easy check-in, clean and modernly furnished room, and really nice continental breakfast served by a very lovely lady

plenty of parking

lots of parking for your car

staff were so attentive and provided an excellent and welcoming experience, breakfast very good - delivered on time and everything we needed thank you

has what you need bar is excellent and cannot fault the staff or the people who frequent this place welcoming and

great communal kitchen and well thought out areas for those who may choose to spend longer than one night, or go

there is a kitchen and lounge area with everything you need if you dont want to eat out or, as i did, took a

good size communal lounge and kitchen area

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

bar could have been a little nearer to the dance floor

the breakfast was lovely great choice and variety

breakfast was good with a wide selection on offer

howercraft noise nearby but kids like it too :)

breakfast choices, room view was amazing over the sea

arrived late at 930 pm and the young lady behind the bar offered to make us a sandwich

good for parking staff excellent

the bar was great too, had a couple of really nice cocktails

facilities were great, including breakfast made the stay way worth the money, the bar had good food and drinks and especially prompt service even in a busier period

wifi was terrible in my room, unfortunately i missed a meeting due to it dropping out all the time

the wifi was really bad

breakfast included, car parking free & free wifi

walk to the sea front and shops, good breakfast selection, excellent prices in the bar and restaurant

bar staff and breakfast staff were very welcoming

good but it s a shame kids not free

adequate breakfast to get the morning started, friendly staff free wifi which never let me down

room with nice touches

wonderful breakfast, porridge was yummy and good vegetarian breakfast

breakfast menu had a wide choice including vegetarian option

free wifi is good and michael and his colleagues are hard working and helpful

we asked for an early check in as we were there to attend a funeral and this was immediately accommodated

newly decorated, first floor, one bedroom flat with open plan kitchen and large bathroom

by host leaving croissants, butter, milk, teabags & biscuits ud83dude0a oh and was good for parking

the kitchen was stocked with milk coffee eggs breakfast stuff which is really

the apartment is very close to high street and has onsite parking, so was super convenient

not feel clean, significant road noise, poor facilities eg noisy fridge, broken shower, flashing wifi light in room disturbed sleep

could not connect to wifi

parking, but appreciate it was free

good hotel, but very limited parking. not everyone gets parking space.

on site parking, walking distance to restaurants, price not expensive, quiet guests

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the noise from the bar below

evening bar staff were friendly, bed was comfy

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

bar and outdoor seating on site

nice rooms, restaurant and bar area

bar area very clean and comfortable

everything you could need in a room also a very nice bar and restaurant

location was stunning and the hotel restaurant / bar was excellent

excellent bar with real ale and guinness

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

nice place , helpful staff and plenty of parking

plenty of parking - just installing ev charge points too, but not active yet

pleasant check in experience. excellent buffet breakfast with plenty of choice.

opening times if gym

scrambled eggs are terrible, the mushrooms look like they was from the previous night and the breakfast is not hot but, no one listens so it won't change and i'll keep writing these

also breakfast good as well

only thing that let this hotel down was the breakfast room

the bar staff were also really lovely

the pool was closed on the night. i was there apart from that it was amazing.

i had a wonderful stay here overnight for a work trip but managed to grab an hour in the pool area before it closed and left feeling thoroughly refreshed

breakfast was very good and onsite facilities fine, - lounge area, bar & restaurant

parking was easy with lots of spaces

think that the continental breakfast goods need more space - they were all a bit cramped on the bar counter

the gin shed is a very fun touch, you choose your gin from a large selection and take it to the bar to be made up for you

en) likely due to being on the top floor

location easy walk to village clean room could make a cuppa with biscuits comfy bed wifi

only possible drawback was that the wifi was slightly weak

the bar and restaurant was closed during my stay but ye old village inn is less than 10 minutes away

only thing that i would pick point on would be the wifi signal in my particular room was poor i had to connect to my phone in the end

comfortable and clean and a nice breakfast served by the genial host

as for the swimming pools, if you could arrange that if its kids time no adults are allowed except for the kids and their parents and when kids time is over

breakfast was delicious

the view ,spa and services

in the room were too small and felt old; lots of kids in the pool - maybe restricted hours for kids and or adults

easy parking and convenient to the ferry

of decor was fabulous and very attractive, parking, location, dinner and breakfast were excellent, staff all very friendly

good choice at breakfast and were happy to accommodate dietary requirements

food - the breakfast was very good with a full menu and in a beautiful room

drive from east cowes red funnel terminal, ample parking, location for touring round island, near osborne house

i recommend the oat pancakes for breakfast they were delicious

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

breakfast was excellent and the meal we had in the restaurant was superb too

would be nice to have more choice at breakfast

very friendly especially the nutty lady who served breakfast made us laugh

the beer garden is great for drinks, and i had an evening meal and breakfast which were both excellent

no breakfast

she runs the bar as well as the accommodation and despite the pub being busy, was keen to check the room met our

wifi in the room at all, and the network is very poor in the area, too

all mod cons including wifi, tv, free view, fan, hair dryer, iron and ironing board

free wifi was good and very necessary

staff were amazing - especially luke in bar - great customer service.

bar prices were a bit higher than i expected, but wasn’t a show stopper

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

our room was simply beautiful, bed was comfortable and bar well stocked

great room amazing bar with some very interesting tipples to be had

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

from bar area on saturday night

loved the small bar which was open late and enjoyed the local

you can starve restaurants are plenty all over around the location , and a bar at same premises

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

the rooms were above the pub i didn’t have to go through the bar to get in

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

plenty of off road parking

wifi was absolutely shocking.

wifi did not work in the bedroom.

the music from the bar below our room was audible until 11pm.

no designated parking spaces for overnight guests. car park can get easily become full.

the breakfast was outstanding, the room was nice and comfortable

beautiful garden. lovely location great breakfast

great breakfast. very comfy and big bed. lovely garden.

great breakfast very good value and we will not certainly be back thank

cooked breakfast on the spot was of good quality and taste

there is also a bar with an honesty box if you fancy a drink later on

best breakfast i ve had in a long time. what a great veiw!

parking at the front is small however, additional parking elsewhere

parking is a little neat and you wouldn't want to park a long, low vehicle

kind, friendly people with great local knowledge.great breakfast!

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

the parking is very good as is the location of the hotel

the staff were nice and parking was easy

very perfect reception, easy simple instructions, plenty of parking and great customer service

parking on site

the bed was comfy. the breakfast was excellent.

breakfast was good, could have done with more coffee and toast but very lovely location and venue

parking was a bit tight.

comfortable, great breakfast, great location

excellent and the food form the bar was fantastic

room service was brilliant too

spoons for cereal - whether it's because the difference isn't obvious to everyone, or because the kitchen isn't keeping up

so quite considering there was a golf course and so many other facilities

wifi was a bit erratic this time

ed a a car park for the golf club)

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can an accident is waiting to happen also

wifi was great which is a big deal for my kids

calmness of the staff, always accommodating everyone, even when there are 20+ families with young kids ( peppa pig world visitors

food price was i little over priced for adults but good on kids meals.

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

ffet breakfast really good...staff friendly...will be back!

the bar serves a wide range of drinks and nibbles, and the food looked amazing

nice size for two - excellent wifi - bus stop right outside property - friendly staff loved all the roman names used for the

very clean and the breakfast was

free parking, the room, and an ideal location for walking to everywhere we wanted to go.

had a delicious light supper from the menu with a drink, a good night's sleep and a lovely cooked breakfast

the food and bar has a great atmosphere

even when we arrived 10 minutes after breakfast had finished they happily served us without complaining

dinner was brilliant just needed soft poached eggs at breakfast exceptionally dog friendly

beautiful room, breakfast and service. stunning location.

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

if you needed an early night you would be unable to sleep

nice bar with little beer garden outside