wifi very weak

and free parking right behind so extra bonus

to the train station for if you want to go into portsmouth and not worry about driving in and parking

am responding for a work colleague - a great stay, very comfortable, excellent parking

they have a bar and restaurant attached to the hotel and the food was amazing and not overly expensive

when we arrived we were told the wifi wasn't working but no apology for that

dislike really but it would be more convenient if guests could pay against their room bill at the bar rather than having to return upstairs to fetch a credit card

only gripe is the wifi

the wifi was poor in room 15 not enough plugs and sockets in convenient locations

wifi was ok but could be a bit stronger

hotel is in a great location, offers a great well being gymnasium, swimming pool, jacuzzi, steam room

wifi was a bit weak at times and there was a bit of a wait at the bar at times also.

great parking,well equipped room,plenty of hot water and super breakfast.

kids loved the pool and the hotel is in a good location.

nice hotel and room, friendly staff, excellent food and excellent gym, pool and sauna

garden space with lavender and rosemary safe space for kids to smell and run around

breakfast was good, shame no fried eggs! kids loved the pancakes. location was perfect

breakfast was a bonus and the kids liked it

wifi is great in all areas

garden space with lavender and rosemary safe space for kids to smell and run around

a warm welcome from tom and the team, local beer, the bar had a really nice ambience and the locals were more than welcoming

located in the middle of the village with reasonable parking to the rear

friendly staff, good value for money, plenty of parking spaces.

staff , all of them from bar staff to owners to the cleaners were so helpful and nice

lovely room and good breakfast

the staff were lovely in the bar / restaurant

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

no reception facilities and little contact with staff, unless you go into the bar

which point they are super helpful)

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

order food to room via the app although u can oder at the bar and they deliver to your

location, great for the kids with the wacky warehouse they had a right bundle in there

e foto of cups after room service was completed; interior

ower armature; hole in the floor; the entire hotel:

makes it ideal for coming with the kids

couldn't get onto wifi

liked everything, the staff are lovely, rooms are clean which is vital for me, good wifi access, i stay regularly as part of my work and i always get to stay in the same room which is

late check out of midday was helpful post party

early check in. good clean room, not a bad pub.

size rooms very comfortable and clean bar restaurant area nicely set out and clean food quality very good and very good value for money

service at reception, bar and restaurant

i was particularly pleased as that they put on an early breakfast as a number of people were going to the goodwood festival of speed

car parking area was large, plenty of room

well maintained property on a very large plot with extensive parking

breakfast was amazing, hot and fresh and good quality ingredients

the swimming pool and gym were clean and staffed, and the bar/restaurant was clean and efficient overall 10 out of

the swimming pool and gym were clean and staffed, and the bar/restaurant was clean and efficient overall 10 out

love the rooms, massive tvs, comfy beds, great room service, nice beds

the facilities are great and the bar has loads of choice and the food delicious

the room service was prompt however the selection again could do with some improvement as there was no

late check out

fridge in the room wich is big plus for family trip with kids

pool was a big bonus as the day we stayed, it rained all day long and this kept the kids happy

location, connecting room for a a family with grown up kids, decent breakfast, comfortable and spacious room and huge

if this is a local guy who uses your gym /spa he is not treating staying customers with respect

kids love the lights around the

the night i stayed had many party s of kids staying so was rather busy for the staff but they did a good job

tv and wifi worked

there was no wifi connection on the tv so no access to youtube or netflix which was not good for kids

excellent stay. fine breakfast and very handy near fratton park on a wet evening

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

nothing.. the staff when contacted about early check in was rude and unhelpful

the room was great, the location was fantastic, there was even a laundry on the next block

good standard of accommodation, clean and fresh laundry

the manager help accommodate for early check in and to store my bags for the day before i caught my train

breakfast was lovely everything was hot and very nice

clean, nice bar area and breakfast was good

bar and restaurant onsite also

the room was clean although the ensuite was rather cramped. the breakfast was very good.

breakfast was not consistently good

sunday roast was exceptional breakfast was awesome

laundry... clothes were still damp out of dryer .. might boost it a bit.

the swimming pool is nice and warm and clean

the wifi is really fast

early check in very good breakfast

needed a late check out and they were extremely helpful

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the room service from the florence pub was outstanding service

wifi worked very well and our request for

i was disappointed by my room service order

breakfast was very nice and so the vibe of the dining area

great location, friendly and helpful staff. good breakfast range.

good choices on the breakfast and dinner menu and good quality food

lovely staff and breakfast

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

heated towel bar could be turned off in may

staff delightful, bar chic and stylist, excellent

the drinks in the bar were a little overpriced

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

with a 15month old we decided to have room service and the food was excellent

gastro bar food was great, service was good for most part just a little lacking at other times

was shame that the bar was not open in the afternoon / evening as the weather was nice for a change for the easter

wonderful room, staff were amazing, helpful with parking and lovely bar staff

the web site the pictures i believed showed the bar in the same building ,but it wasn't

breakfast was excellent as they was a wide choice of things to eat and drink

beds nice and comfortable and breakfast was exceptional

location for early check in a portsmouth harbour condor ferries, very close to gunwarf keys staff very friendly

liked everything food staff there was a well stocked bar served by a very nice bar man the cleaner was very polite to us the staff were really nice

hotel was fab - amazing location the room was brill and fine and clean and breakfast was amazing

clean laundry left outside room

however i am sure that hotel deliveries

the breakfast has more choice than previously - always appreciated

location with spacious clean rooms - super friendly staff and an excellent breakfast

early check in. clean quiet room on top floor. good quality breakfast. great location.

i loved that the staff remembered us from last time and my kids, lovely to chat too

probably not great for young kids who can’t sleep but fine

it is only a short distance from the family centre and beach for kids

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally loud

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

the cocktail bar was good

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

breakfast bar was on the small side

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

the outside bar was buzzing on sunday afternoon with a dj and sunshine

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

outdoor garden , bar was amazing, it was like being abroad

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

great staff. brilliant breakfast. good vale for money

quiet and slept well, wifi worked

health gym was good facilities even though the sauna was out of action, staff helpful and suggested best

keep kids from touching food at breakfast buffet

outstanding food, spa had short opening time due to holiday period, spa staff member pushed us to leave earlier so

early check in was available and door for out of hours

the food was excellent and the bar had an excellent range of wines,beers etc

to have a car to access

good entertainment on until late, we stayed right by the bar and couldn t hear a thing which was great

shower so many extra pork scaring bottle cider apple good tea tray fresh milk and ground coffee ,breakfast, and a great pint of london

ffet breakfast really good...staff friendly...will be back!

good parking was a bonus

strong wifi signal in rooms, and good amount of parking

plenty of parking spaces

for breakfast you fill in a slip the evening before, my kids loved having so much choice and absolutely loved breakfast itself

0545 we had kids running around on the floor above

dinner in the bar great value for money

i loved breakfast and the location!

no room service due to minimal staff,on website states otherwise

fantastic walks nearby along the estuary and around the golf course

the breakfast was amazing with excellent quality produce

breakfast was good and location was lovely

secure bike parking

lots of parking for your car

easy check in with bags of parking

there is no longer room service

charge), i was not disappointed, it was amazing

very quiet location and parking at the back

easy access to the motorway great breakfast very helpful staff secure parking

enjoyed a very tasty scampi and chips from the bar menu on the terrace which i m looking forward to having again :)

was central and the food and dining room service was excellent

comfy bed. close proximity to town. excellent parking. excellent restaurant

she asked me if i had eaten and if i didn t want to eat in the restaurant i could have room service

location was easy to find with ample parking. didn t have breakfast had an early start

good parking

comfortable and stylish property with ample parking and great food and fabulous staff

mobile dead spot and their free phones or wifi weren't working

in the restaurant and for breakfast is a bit slow

stunning views, lovely food and drink, ample parking, it feels like you re staying in your own little cottage

plenty of parking, very little traffic noise, no light pollution

but hey after logging into the wifi i was able to watch movies i had on my amazon prime

couldn't get the wifi to work, and we had low signal in our room

breakfast bar prices

no welcome pack in room no information on wifi code

hotel bar next door or space to sit outside

the breakfast was amazing.

friendly staff and really good full english breakfast

private parking

breakfast was very good and we also had an evening meal that was excellent

i sat in the bar in the evening and morning using my laptop instead which was not a problem

dinner was excellent in their busy restaurant, and we enjoyed a relaxed drink in the bar beforehand

asked for more teabags for the room at the bar in the evening

location, easy off-street parking, friendly staff

we couldn't get wifi in our room

breakfast was very good and onsite facilities fine, - lounge area, bar & restaurant

comfy rooms, noisy bar in the evening but we were up for a party and we were warned about that

served us a delicious breakfast and was very attentive to our needs

room was very cosy warm clean breakfast was delicious and staff very helpful

friendly and helpful welcome, lovely clean rooms, great location finished off with a delicious breakfast

room was lovely, comfortable bed, breakfast was lovely, not noisy

wonderful breakfast, made to order nice and fresh, and fast too

wifi needed very personal and unnecessary data to access

wifi dropped out a couple of times in my room

wifi was intermittent which was a problem as i had some business emails to send

the breakfast was excellent. the staff, both upstairs and downstairs, were very helpful.

disappointed spa not open due to maintenance work

stay spoilt by having to change rooms due to poor wifi but otherwise a lovely hotel

the spa and restuarant were lovely

spa staff excellent and we had the place to ourselves

sadly the car park gets rammed but was free, and the wifi was good

ground floor right by bar and restaurant

breakfast had a good choice of food, hot bacon and egg pastries, sweet pastries, croissants, fresh

friendly staff, good breakfast, nice accommodation

breakfast was good too

i enjoyed a meal in the bar on friday

having to go to reception to sign into the gym is a little bit of a mare.

the pool facilities were a nice bonus to have

the pool is good here with access to a spa pool and sauna as well, the changing area was clean and well kept

t see below)

i think some spa music in the background when your in the pool and leisure centre .

staff friendliness. location. luxurious rooms

breakfast and choices

good food at dinner and excellent breakfast - very friendly staff , nice bedrooms

food and breakfast

breakfast & room both excellent.

the gym and pool were modern and easy to use

in the pool was a little cold so our kids kept going into the jacuzzi where they are not allowed

was irritating having to switch room keys for the gym and pool keys

room service good

no mention of chile ingredients on menu and not able to have without as it came to kitchen pre packed

the bar area is beautiful and i loved that the floors are all uneven

nice bar at the ground

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

the bar downstairs is lovely, good food and drinks

lovely pool gym weights room

swimming pool and sauna were relaxing and fun for the kids

i think this is a missed opportunity for the hotel, given that you have a lovely pool and a gym, people will want to use these facilities before they eat and then will not really want to go

cost of breakfast was a bit high as it was the same for children as for adults, usually kids pay half price

my hubby bought kids swimming goggles coz he didn t know i had carried some with us when we went to the shop to

facilities were great, including breakfast made the stay way worth the money, the bar had good food and drinks and especially prompt service even in a busier period

location with parking

wifi could of been better

the bar was great too, had a couple of really nice cocktails

arrived late at 930 pm and the young lady behind the bar offered to make us a sandwich

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

everything. hotel was very clean. staff were really friendly. breakfast was amazing.

breakfast choice was really good

breakfast a little cold.

drew at the bar

general location good, private side entrance to come and go as you wish. nice bar downstairs

i also loved the kitchen and dining area - those were super pleasant surprises

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

great communal kitchen and well thought out areas for those who may choose to spend longer than one night, or go

i spent a lot of time in the veteran bar downstairs too and all of the staff and regulars were incredibly friendly

pool and gym were great and not too busy

also the bar is open late which is a nice touch

enjoyed the spa area

they could have more sort of fruits for breakfast, but there was nothing i didn't like.

good spa with two saunas and the bubble bath

communal lounge with comfortable furniture, a huge tv screen and even a very reasonably priced bar which was open until 9

) there is free car parking and wifi and the rooms always smell very pleasant

when you sat where the bar was it was so friendly

i brought my car and there's ample parking as they have a car park at the rear of the property, it's not signed posted so look out for

the bar could have been better. limited range of drinks.

walk to the sea front and shops, good breakfast selection, excellent prices in the bar and restaurant

breakfast included, car parking free & free wifi

bar staff also superb

bar staff and breakfast staff were very welcoming

wifi in room signal was weak.

ambient bar atmosphere and great breakfast

friendly, family run and very comfortable. excellent evening meal and breakfast.

the wifi wouldn't send!

the rooms were comfortable & clean, the staff were polite & friendly & there was ample parking.

helpful staff- very good breakfast - good wifi - close to several other pubs take w always and convenience

off road parking to the front of the property

newly decorated, first floor, one bedroom flat with open plan kitchen and large bathroom

safe parking

stunning living room, kitchen area, bedroom and bathroom

so close to town with parking

could not connect to wifi

the tv didn't work as it didn't have wifi

good hotel, but very limited parking. not everyone gets parking space.

ly for a few cars), which is very convenient as it is hard to park in ryde centre

they have parking available.very nice location.

the owner, george, did breakfast so great to meet him

guests we would have liked a garenteed parking space but there is a carpark just opposite if needed

had a great night sleep every night bed was comfy beer and food in bar was good will return

breakfast a little early for us late risers!

only possible drawback was that the wifi was slightly weak

the snacks left on the kids bed and the vip robes

room service was very good and the pub next door provided a good alternative to the hotel

wifi details not obviously communicated.

ich was a shame and i look forward to come back and

room service breakfast was sensational, great quality fresh food

dn't really get room cleaning done by the late

free wifi, that worked well

room , the twin rooms for the kids was even better than the adults double bedroom

quick which was great with the kids, hot and inexpensive

fabulous room service pizza from the parsons collar