wifi and tv signal, was patchy at times

hotel bar next door or space to sit outside

the staff were very friendly nice clean hotel and good breakfast

really nice fresh, home cooked evening meal and breakfast

we went downstairs to the bar for dinner, which was lovely, i was slightly concerned that staying above a bar might be noisy,

bit noisy from the bar but nothing to worry about..

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

allowed early check in, looked after me

the bar area is beautiful and i loved that the floors are all uneven

friendly welcome by the bar staff and shown to my room which was clean and tidy.

room service, i don't want to sit alone in a bar and eat, i'd like a meal in my room after

good parking

room service was not good we stayed for 2 nights, between nights bed was pulled up but not made,

eccellent parking, good wifi, friendly bar

this hotel is around 100 a night without offers quite a bit of the furniture in bar and restuarant was looking tired and appeared dirty

i booked the breakfast to be room service

we had room service at the night, it was perfect for us

easy access to the motorway great breakfast very helpful staff secure parking

the wifi was difficult to connect to but once you where connected it was fine the bed is smaller then

charge), i was not disappointed, it was amazing

breakfast for a king

waiter at breakfast couldn't do enough for us

0545 we had kids running around on the floor above

fantastic walks nearby along the estuary and around the golf course

it was conveniently located for us as we were visiting family and for £98 for 3 (1 adult and 2 kids) was worth it

enjoyed the spa area

were very impressed with room and beds, and the gym, pool and spa was excellent, the staff were very helpful it was a very enjoyable

not appealing, not helpful for a wheelchair user but not impossible, pool was cold due to

spa didn't provide

wasn’t there fault but put more people on the bar in the evenings especially for a saturday, we had to keep waiting and there was a few that did

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast,

liked everything food staff there was a well stocked bar served by a very nice bar man the cleaner was very polite to us the staff were really nice

hotel areas (foyer, bar and dining room) all refurbished and done to excellent standard

breakfast was excellent as they was a wide choice of things to eat and drink

location for early check in a portsmouth harbour condor ferries, very close to gunwarf keys staff very friendly

that the spa pool was not working.

thing what would of been nice is to have room service of food/drink to room would of been perfect for myself and daughter

only issue was limited parking ,

i appreciated the guest laundry facilities

facilities enhanced by a smiling, helpful and enthusiastic crew - from reception to room service

separate bar area would be nice

breakfast, staff extremely helpful, especially the 2 ladies working sunday evening at reception , bar area

od, laundry) must be able to get closer that would have enabled me a quick pick up

breakfast wasnt great

excellent wifi which is an added bonus and was free

the bar was still open when i returned late

however, the experience at breakfast was very poor and disappointing

massages in the spa was booked for 1

the pool facilities, the bar and restaurant were all lovely

kids even got ice lollipops, during check-in, thought it was a great gesture considering the hot

good choice at breakfast and were happy to accommodate dietary requirements

grounds, nice outside bar area

it was also a shame the restaurant and bar were both closed during our stay - i don't believe this was mentioned on the website

plenty of parking, good food in the restaurant, friendly staff.

and cook breakfast was amazing

needed a late check out and they were extremely helpful

would be nice to have more choice at breakfast

all went above and beyond and appreciate very much the late check out

staff in the bar were extremely friendly and welcoming

the bar staff in the evening were friendly and efficient and in the morning the staff were again very

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

advertised ev charger but no one knew how to work it.

all were lovely, reception, bar staff, chamber maids, restaurant staff

the room was clean although the ensuite was rather cramped. the breakfast was very good.

nice clean room and a lovely bar man

location for ferry and good sleep and bit to eat and breakfast

fi didn t work in my room though) and the breakfast was ok

sereeta in the bar was absolutely delightful too, even though we were a little late leaving the bar

lovely cosy room, great bar with open fire, food was fantastic and the staff were great too

breakfast was excellent too

wifi in room plastic cups in room instant coffee only no free parking

in house restaurant & bar super

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

outdoor garden , bar was amazing, it was like being abroad

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

i asked at the time of booking for an early check in which was provided

isle of wight and to the venue at which our event was taking place and because i had used their bar area in the past and knew the food, drink and service were excellent

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

organised events all week so didn't get chance for other meals, but did get a few drinks and the bar staff were friendly

lovely hotel, great location, super cocktails at the bar and very friendly staff.

great room amazing bar with some very interesting tipples to be had

once inside you need to head to the bar to check in, the bar was shut when i was there but looked very smart

from bar area on saturday night

nice bar in an open spacious room

you can starve restaurants are plenty all over around the location , and a bar at same premises

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

the anchor bar staff were exceptionally helpful and really lovely

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

the rooms were above the pub i didn’t have to go through the bar to get in

the breakfast was perfect every day - cooked to perfection

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

great breakfast very good value and we will not certainly be back thank

beautiful garden. lovely location great breakfast

the ev charging facility was very handy also

excellent kitchen facilities. very comfortable bed. very clean.

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

location, comfortable room, lovely shower, nice big self-catering kitchen and lounge area, everything you could need straight off the hovercraft

the kitchen & dining room included

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

wifi quality is heterogeneous

howercraft noise nearby but kids like it too :)

a few points, unfortunately the wifi doesn't reach the rooms which is a shame, it is a little bit tired in places but its a hotel

a small shelf in the shower just to put a bar of soap on, it's annoying holding it or leaving it on the floor

bar could have been a little nearer to the dance floor

wifi should be available in rooms not just specific communal areas such as lounge/ reception areas

sadly we were above a bar which was noisy until the early hours

wifi had weak signal, breakfast was quite salty

the wifi was really bad

the only problem is the wifi

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

breakfast fantastic - we really loved our stay, the honesty bar and the views - thank you

amazing cooked breakfast too

has wifi, kettle and bottled water etc

there is easy car parking, 1gbt wifi, an honesty bar and terrace for summer morning breakfasts

parking is a little neat and you wouldn't want to park a long, low vehicle

nothing to dislike! maybe wifi could be better

arrived late at 930 pm and the young lady behind the bar offered to make us a sandwich

were quite good and it was such a lovely evening we just decided to go out and enjoy it, and the kids just went to bed a bit late

location with parking

with free parking on site, free wifi and a variety of teas and coffees in the room, we lacked for nothing

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

good standard of accommodation, clean and fresh laundry

nothing.. the staff when contacted about early check in was rude and unhelpful

the room was great, the location was fantastic, there was even a laundry on the next block

the manager help accommodate for early check in and to store my bags for the day before i caught my train

the parking is very good as is the location of the hotel

there is parking and a veranda overlooking the beach where you can eat or have drinks

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

parking on site

very perfect reception, easy simple instructions, plenty of parking and great customer service

there was even some items for breakfast in the kitchen and a little vino to sweeten the deal

the kitchen was stocked with milk coffee eggs breakfast stuff which is really

the apartment is very close to high street and has onsite parking, so was super convenient

the kitchen was a wonderful addition and i was well able to cater for myself

safe parking

breakfast menu had a wide choice including vegetarian option

friendly staff. quiet at night. no waiting for breakfast.good bar service

staf ware exalent room nice breakfast very good

itain's

the bar could have been better. limited range of drinks.

breakfast bar was on the small side

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

the cocktail bar was good

they have a small bar and lounge with very reasonable prices cant wait 2 stay there

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

breakfast was very nice and so the vibe of the dining area

a lovely cooked breakfast was provided too

great location, excellent breakfast.

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

had eggs benedict for breakfast was okay but was lacking something in tastes

all good but only a mini bar in the room would be a bonus.

the web site the pictures i believed showed the bar in the same building ,but it wasn't

early check in

the restaurant and bar was closed

cannot fault anything,though perhaps bar prices could be reviewed

heated towel bar could be turned off in may

the drinks in the bar were a little overpriced

very polite and friendly reception girl gave me late check out .

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

the bar drinks were a bit pricey

it is only a short distance from the family centre and beach for kids

in the dining room at 11pm at night trying to get my kids to sleep, men laughing and joking and being generally loud

probably not great for young kids who can’t sleep but fine

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't used to

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

a room service person and this option wasn't available

i was disappointed by my room service order

the room service from the florence pub was outstanding service

there was no room service for making our bed cleaning bathroom we were told on arrival this is not available

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

very good value for money and fantastic wifi

if i had been in a car it would have been no problem and there was ample parking

could not connect to wifi

on site parking, walking distance to restaurants, price not expensive, quiet guests

good hotel, but very limited parking. not everyone gets parking space.

parking is easy

you couldn t call that a spa, the indoor pool area is way too small and boiling

shower in pool area needs fixing.

no mini bar in the room. the curtains were dirty.

we enjoyed everything about our stay from breakfast to the facilities

nice big bedroom ,clean , friendly staff, extra touches-kids pack and dressing gown

nice big bedroom ,clean , friendly staff, extra touches-kids pack and dressing gown

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not want to wait

spa and gym are also great

cute kids welcome pack, little dressing gown and slippers

room , the twin rooms for the kids was even better than the adults double bedroom

large rooms, stylish, clean & comfortable. prompt room service and tasty food options

fabulous room service pizza from the parsons collar

quick which was great with the kids, hot and inexpensive

very clean and spacious, bed, towels, tv and wifi worked well

didn't like the fact that my kids were not allowed to use the jacuzzi, cos they were under 17 years of age even though they were

staff gave us a late check out so that we could change before travelling home

location is good, there is a 24hr tesco next door (which is always handy when travelling with the kids), there is also a mcdonalds, kfc, pizza hut, costa etc

lifts - spin door kids

the gym and pool area were small enough to enjoy and the bar and restaurant were spacious and welcoming

paying an extra 5 to use the gym

kids not allowed in jacuzzi

we was charged 30 for a breakfast bag with a small orange juice, a frosties kids cereal bar and a small yogurt

one tiny thing - i ordered sparking water with my meal via room service and when the staffer came to my room he told me they had run out of sparkling water so

5) and grabbing a starbucks from downstairs

clean, friendly helpful staff- stayed before breakfast excellent

very nice accommodation, all the beds are new, easy access for family and kids

also ev charger very reasonably

tv and wifi worked

brilliant wifi, great value, clean rooms.

late check out of midday was helpful post party

tv net was not working the head end of bed was bit noisy no info was given regarding wifi

room was excellent great wifi and the upgraded breakfast was

they were really accommodating and very welcoming despite the lateness of the hour

couldn't get onto wifi

family rooms are the largest we have come across and having the attached pub means with kids can have meal and then relax

5) and had been out for some time

about the place that why i’m booking in march two night and having a kids party there

nice area close to local areas and good parking, friendly helpful staff, great bar and food, 24hr reception

couldn't get wifi

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

the wall seems to be quite thin, can hear the noise from the next room and the bar closing/cleaning/moving chairs around

bar area very clean and comfortable

location was stunning and the hotel restaurant / bar was excellent

excellent bar with real ale and guinness

garden space with lavender and rosemary safe space for kids to smell and run around

wifi is great in all areas

as i had asked for an early check in

kids didn't like the breakfast. bacon rind was soft.

amazing breakfast. spacious rooms, comfortable beds.

lovely rooms great garden, laid back relaxing! fabulous breakfast, great staff!

was friendly but no mention of wifi information or local highlights like we heard someone else talking about the next day

wifi was hit and miss and often was unavailable

wifi didn t reach the third floor that our room was on

a bar was listed as a facility there was no actual bar

view was of a brick wall -there was no shower, only a bath, a shower is definitely more handy -wifi wasn't very

i was in room 33 and couldt access wifi as i think i was too high up!

good wifi

no wifi

there were no wifi in the room, they just have wifi for the hall! it was uncomfortable.

found parking very difficult due to maximum stay in multi-storey 4 hours no overnight stay so at 6pm you

bar wasn t open in the evening

we went to the cocktail bar underneath and the staff there were brilliant, chatty, helpful and a good laugh

t then we also didn't ask again)

music from the bar but not really a criticism as such probably just down to our age ud83dude42

having the breakfast room on the first floor works well

lovely breakfast both morning, and we had dinner in the bar friday night which was also really good

the breakfast was very good

lovely clean rooms very friendly staff and breakfast excellent would highly recommend

room, in a great english bar with very friendly and helpful staff

loved the access to the pool and gym

was stunning glad there was a gym and pool bar restaurant was stunning the decor the beautiful pictures all over in frames it was like a

for a spa break only things available was a tiny sauna and small pool jacuzzi was out of order as was the

lovely rooms, excellent room service, very tasty breakfast.

parking excellent

plentiful safe parking

having a golf course around you is the extra hidden talent as lovely to watch but at night so quiet

breakfast was great, huge choice. pool was great for a dip with kids.

my hubby bought kids swimming goggles coz he didn’t know i had carried some with us when we went to the shop to

loved pool and jacuzzi and nice bar in

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

the noise from the bar below

evening bar staff were friendly, bed was comfy

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

the room was above the bar and being friday night it was quite noisy again our fault for not checking

no wifi or mobile signal.

only possible drawback was that the wifi was slightly weak

) wifi was patchy, but it is a rural location and we were meant to be on holiday, so not a big

only thing that i would pick point on would be the wifi signal in my particular room was poor i had to connect to my phone in the end

all of the bar staff are extremely well trained with a great attitude

the bar was great ,food was great recommend ham eggs and chips

parking was plentiful

great parking

as described its a room above the bar area and overall not too disturbing

bar downstairs great value great putdoor area to sit i'm hot weather would definitely stay

friendly, convenient parking, very nice bar and bar staff, bedroom very comfortable, tea and coffee in rom

i didn't use the spa as it was under refurbishment

staff are very friendly and helpful, especially the lad who sets up and takes your breakfast order if i'm ever in the area again i will stay again thanks

swimming pool and spa available

was only here for 1 night and didn't use the bar or restaurant

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

no reception facilities and little contact with staff, unless you go into the bar

the staff were lovely in the bar / restaurant

which point they are super helpful)

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

excellent bar and restaurant

i am sorry our stay was so short, this is a wonderful hotel and the bar in the evening was comfortable and very friendly

breakfast great quick service staff very attentive and freindly

i liked the whole experience comfortable room easy parking friendly staff

parking first class

nice bar with little beer garden outside

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

if you needed an early night you would be unable to sleep

good location and handy for the bar downstairs

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

parking nice food bed and bathroom

good food in the bar and very good food in the stern room

wifi could have been better.

wifi was terrible

the bar friendly and fun

good kids meal

should open earlier for kids, especially when check out is 11am pool steps diseving inside pool i slipped with toddler in

restaurant room service everything apart from bedroom

access to the pool/ sauna/ steam room was a welcome addition

noise from laundry below my room

great view over the golf course. attended a wedding and had a lovely time.

enjoy our stay in the one bedroom suite with my two kids

breakfast is lovely with plenty of choice of food and eggs cooked to order

breakfast was brilliant and what a view as well

same menu choices in all restaurants/bars and room service

we went to the bar in the evening and the staff was very friendly

free parking but not sure if because of covid 19 restrictions or machine not working ?

and parking, as close to family

friendly excellent staff. food was great. room lovely. parking available. location brilliant.

no room service available any time

our stay was 4 days breakfast was delicious

in the restaurant was very slow for our late lunch and our breakfast the next day, but we weren't in any hurry in the morning, so it wasn't a big issue

parking can be difficult if you arrive during peak times, especially in fine weather.

parking was tight

we're greeted by lovely staff who checked us in early, breakfast was tasty and food in the evening was fantastic

opposite is an impressive golf course for golfers amongst you

rush at breakfast time it was like a free for all, kids and adults just pushing past and grabbing what they can an accident is waiting to happen also

very clean and i felt safe there with my kids.

the breakfast was excellent and the room was very clean and the facilities in the room were excellent

food price was i little over priced for adults but good on kids meals.

there was no wifi in the room ...

free parking

they have a bar and restaurant attached to the hotel and the food was amazing and not overly expensive

good wifi

am responding for a work colleague - a great stay, very comfortable, excellent parking

great location, reception, bar and dining areas just been refurbished.

didn't use the bar area but looked really nice with lots of seating

there is a bar area and restaurant

big shout out to jade on the bar who kept me topped up and laughing throughout the evening

my kids were in the room that was furthest away from our room

restaurant harbar on the 6th, the room and balcony , the pool spa and mud rasul and also the rose petals and the balloons being set

enjoyed the included free use of the gym and swimming pool

we were looking for an exclusive dinner in an upmarket hotel, not hen parties, screaming kids and poor service

didn’t go in, too many people trying to have a dip with their kids

minimum some of them were not happy to be there the swimming pool was very restrictive because kids can go for a certain time and even if my daughter and i were in at the time others didn’t

room and nicely different to a standard hotel room, perfect for a night away with the kids before travelling on

the lounge/living room was a nice spot for relaxing in the evenings and the gym a nice add on

lovely spacious accommodation and the late check out was excellent for our needs

laundry room needs to have better instructions - or at least for americans

they allow us for late check out with a little cost, thank you for consideration