wifi not so good

parking nice food bed and bathroom

staff, parking, clean comfortable room with loads of extras - good food in fact we ve already booked for

location, mostly good food, ample parking

good food in the bar and very good food in the stern room

food was very nice and the range of drinks at the bar was varied

i had to work in the bar area, not what i was hoping for

clean and comfortable. excellent customer service. food at breakfast was great. real ale served.

breakfast was good, could have done with more coffee and toast but very lovely location and venue

location and a friendly place nothing to much trouble. great breakfast.

parking was first come, first served, by the side of the building

only thing that i would pick point on would be the wifi signal in my particular room was poor i had to connect to my phone in the end

parking was no problem when we visited

easy parking and easy to find

pretty room lovely smart bathroom and very comfy beds, parking just outside the front of the place and good breakfast

communal lounge with comfortable furniture, a huge tv screen and even a very reasonably priced bar which was open until 9

i brought my car and there's ample parking as they have a car park at the rear of the property, it's not signed posted so look out for

breakfast menu had a wide choice including vegetarian option

great and a bonus with parking

free parking at the back was extremely useful and the perfect place to watch ryde carnival

rooms and bath were spacious enough and comfortable- the bar area amazing to visit with family and friends

location with parking

the big wardrobes, large size fridge and washing machine, air cons in all rooms and next door parking

wifi was terrible in my room, unfortunately i missed a meeting due to it dropping out all the time

great location near beach, excellent parking, comfortable temperature in room

very good value for money and fantastic wifi

building, old furniture, fungus under shower, weak wifi, no ventilation in bathroom

if i had been in a car it would have been no problem and there was ample parking

parking, but appreciate it was free

on site parking, walking distance to restaurants, price not expensive, quiet guests

the breakfast was lovely great choice and variety

breakfast choice was really good

bar lovely and staff really friendly and helpful

very friendly, enjoyed my evening in the cosy bar with a view of the sea!

breakfast was good with a wide selection on offer

there is a kitchen and lounge area with everything you need if you dont want to eat out or, as i did, took a

great room. clean, comfortable, great view and reasonably priced. great veterans bar downstairs.

amazing facilities, shared kitchen and lounge/dining area was really good. great location.

showed me the kitchen and lounge so it was as well i remembered it was there

the bar is wonderful, with lots of friendly locals

great apartment - everything we needed, clean and good location with off road parking

off road parking to the front of the property

wifi and tv were included also

by host leaving croissants, butter, milk, teabags & biscuits ud83dude0a oh and was good for parking

the kitchen was a wonderful addition and i was well able to cater for myself

breakfast included, car parking free & free wifi

the wifi was really bad

sadly we were above a bar which was noisy until the early hours

bar food is excellent the scampi is the best i ve had, very fresh and well

yelf whose family were already established as wine merchants in what s now the black sheep bar adjacent

parking was very restricted for number of rooms.

to other guests) , a cafe for light snacks opening out onto terraced gardens and ample car parking, a large bar & entertainment area for live music

but most of all, the staff is very friendly

car parking was limited

parking space wasn't big enough but that isn't an issue plenty of parking near by which is free

single room was ok not as nice as twin but very good deal entertainment was good and bar was a good stocked bar with reasonable

lack of car parking

car parking only room for 5/6 cars

should have more parking

the fried breakfast was excellent

very helpful : the two ladies at check in, the housekeeping staff, the lady who served us at the bar and the gentleman who made us dinner

there was off-street parking available, but it was a bit limited.

everything perfect, ud83dudc4c breakfast, out door sauna and pool an absolute plus

parking was a little tricky, but not enough to be a downer!

sea view was minimal but we knew that in advance - parking minimal but doable

location massive bedroom with king size bed and a whopping tv the sea view is spectacular parking belting breakfast cooked to

have been nice to have better access to the bar and possibly a restaurant open for meals apart from breakfast, which was nice

we had a lovely breakfast every day, and polite and kind all-around hosts (you're the man, steve (+)sausages are my favourite and steve the owner got some in for me so made breakfast perfect our room was peaceful and overlooked the sea saw amazing ships and yachts, bed (+) went out of the way to provide vegetarian chapatti for breakfast over all was very (+) mr steve tried to make breakfast, but with that view, you'd sleep like a baby (+) amazing breakfast too (+) perfectly cooked breakfast (+) owner lovely and great breakfast (+), worked hard throughout our stay to make sure we were comfortable, as well as cooking a great breakfast with plenty of choice and continuing with the renovations (+) great breakfast with lots of choice (+) really lovely breakfast highly recommend to everyone

main entrance, and a few minutes walk to restaurants, phone signal was not great in room but wifi was really fast

it's being refurbished the bar was closed would have been nice to get a drink before we went out

very friendly and helpful, room was very clean , with view out to sea, breakfast was lovely everyday

super views , stunning garden , great staff fantastic breakfast

it was all good. enough car parking, good wifi, lovely rooms and great position.

lovely view, lovely people and smashing breakfast!

nice choice of hot dishes at breakfast, as well as full english

in a good location ( a short walk from old shanklin, shanklin chine and the beach ) with private parking

took family room and they provided en suite with additional small room inside with two beds for kids

parking in hotel premises

the room is fine and facilities are all ok. there is parking at the hotel.

location, staff, parking, access to the beach

dogs care/treats and ev charging were a bonus

for your dog for breakfast, outdoor pool and hot tub

plenty of car parking

the breakfast was excellent with lovely friendly staff and very prompt service

whole hotel was lovely, bag of haribos in the room was a lovely thought, we spent the day by the pool which was lovely and clean and the staff were also very friendly and

facility for kids

location, staff, car parking, view

pool and sauna lovely

entertainment in the bishop bar was very welcoming

breakfast was lovely too

it is only a short distance from the family centre and beach for kids

travelling with more than 2 kids it is challenging to find reasonable priced places to stay

theyre kids

and comfortable stay for one night,the bunk beds where a little awkward getting on and off as the kids weren't used to

beds were cheap and extra creaky so everytime one of the kids moved, the noise was ridiculous

we could have used a drink and snack and there was nothing available due to the 10pm closure of bar and room service

bar staff at the hotel's associated gastro-pub (the florence) need to be more welcoming and to

bar is overpriced

place, great location, breakfast was gorgeous, welcome was lovely and the bar was a gorgeous touch

breakfast bar was on the small side

heated towel bar could be turned off in may

the drinks in the bar were a little overpriced

the bar drinks were a bit pricey

for a drink and told to go to bistro even tho the hotel information pack in the room states the bar is open till 11 (this needs to be amended if staff are not going to serve) asked about

very polite and friendly reception girl gave me late check out .

the evening meal i had was on room service and because it comes from the pub it arrived and was not very warm and it did not

i was disappointed by my room service order

coffee making facilities, great wifi

the room service from the florence pub was outstanding service

a room service person and this option wasn't available

early check in

only no bar in same builing.

gastro bar food was great, service was good for most part just a little lacking at other times

wonderful room, staff were amazing, helpful with parking and lovely bar staff

the restaurant and bar was closed

great location, excellent breakfast.

place to stay, staff are very friendly, food was lovely, breakfast hit the spot

lovely staff and breakfast

breakfast was very nice and so the vibe of the dining area

great location, friendly and helpful staff. good breakfast range.

for my son's boxing event at pyramid centre couldn't b more helpful including extra bed late check out advise on location

good parking facilities

easy parking and convenient to the ferry

spa was so luxurious and relaxing, the bed was super comfortable and the rooms are stunning

it was super close to the ferry port and there's lots of parking

also the kids enjoy the pool a great deal

in house restaurant & bar super

only used the room and the bar but the hotel was everything we expected

building, lovely relaxing bar and other spacious well furnished and beautifully decorated public areas

ceilings and a four poster bed for the adults with a secure en-suite twin for the kids was perfect

a very large bed for myself and my husband and a separate sleeping area with twin beds for the kids

most uncomfortable furniture in the bar area

breakfast and swimming pool

and impressed with this place, very clean, good food excellent breakfast good drinks, pool and spa very well managed good covid controls , all the staff we met went above and beyond for you ,

the offer of wifi code, and 2 key cards instead of 1.

we were nit told or given wifi codes

you need be no higher than floor #1 to get effective wifi

we went downstairs to the bar for dinner, which was lovely, i was slightly concerned that staying above a bar might be noisy,

really nice fresh, home cooked evening meal and breakfast

the locals also frequent the bar which is always a good sign

but hey after logging into the wifi i was able to watch movies i had on my amazon prime

nothing.. the staff when contacted about early check in was rude and unhelpful

good standard of accommodation, clean and fresh laundry

the room was great, the location was fantastic, there was even a laundry on the next block

with bikes ,and needed a hotel that we could store them ,very helpful stored them in the laundry room ,even when we had an early start he said wake him up to collect bikes defo use

the manager help accommodate for early check in and to store my bags for the day before i caught my train

needed a late check out and they were extremely helpful

all were lovely, reception, bar staff, chamber maids, restaurant staff

breakfast was not consistently good

ev charger in the car park didn’t work

nice clean room and a lovely bar man

very helpful staff. good location with parking and ev charger

is not separate to sleeping area, if you have older kids i wouldn t want to step straight into room

location excellent didn't have breakfast

friendly staff. ev charges just outside the main doors.

lovely breakfast continental

excellent stay. fine breakfast and very handy near fratton park on a wet evening

breakfast wasnt great

location is perfect, staff excellent and the breakfast had a nice variety

tv was good as was wifi

wifi, comfortable beds, fan was provided, perfect location for shopping

more variety for breakfast

good breakfast included

the location, the staff, and the breakfast

there was no bitter in the bar just pale ale and

the breakfast bar was stocked well with fresh fruit , yogurts, various cereals, white and brown bread for toast,

the breakfast is lovely and the view is

parking.

lack of parking

the bar and bistro was a lovely place to settle in with drinks and excellent food after a day of

breakfast was excellent

i had a bar meal in the bar as i felt too casual for the dining room

ease of parking, warm welcome, cosy bar area

car parking area was large, plenty of room

? the bar very noisy!

parking first class

breakfast, friendliness, and location, easy parking. comfortable bed

no room service till day before we were leaving, so tea and coffee and milk wasn't replaced, had same

wifi wasnt available in our room, but it was available on the corridor

definitely a plus was the pub and kids play area.

201 television signal bad on some channels so may need to replace the antenna wifi signal often blips so this will need to be checked bathroom had a hint of cigarette smell

the hotel is connected to a greene king chain, the hungry horse which was great value to take the kids to for dinner and breakfast the following day

there were no wifi in the room, they just have wifi for the hall! it was uncomfortable.

no wifi

the room service was also good

good wifi

the wifi signal was really bad, and the tv was not working properly.

we went to the cocktail bar underneath and the staff there were brilliant, chatty, helpful and a good laugh

plenty of parking nearby and a loading bay directly outside which made check-in and checkout easy

parking 1 minute away and cheap 1 overnight

parking

just a little tricky to find the parking

lunch and breakfast was lovely

breakfast which was included

allowed early check in

flyover is near otherwise very central. wifi was rather positional.

great staff, breakfast and central location

room, in a great english bar with very friendly and helpful staff

the week i visited it changed hands mid week no problem with room allowcation and breakfast, speaking of which you could not have asked for a more large full english breakfast

some shampoo would've been nice and maybe a simple welcome handbook in the rooms with wifi code, some local points of interest etc, but this is all very minor

check-in allows up until the bar closed, which on saturdays is midnight

no welcome folder information, no explanation of air conditioning, no wifi code

my husband was a little disappointed that the bar wasn’t open longer, but since the pandemic, customer numbers have fallen

bed comfy very quite breakfast delicious.

bar and pub downstairs did amazing evening meals

the bar staff in the evening were friendly and efficient and in the morning the staff were again very

great location and really tasty breakfast!

bar efficient

grounds, nice outside bar area

the dinner and breakfast were superb

and cook breakfast was amazing

beating my mum at scrabble while enjoying an after dinner drink in the bar was also great fun

good food from the bar menu with generous breakfast, the home made marmalade recommended

parking was a bit tight but i did arrive late in the evening the landlady was very helpful and i

great location,large parking, easy access to bus stops. on busy junction but room very quiet

it was what one would expect staying in a pub on occasions you could hear the people in the bar downstairs but its a nice place very friendly the food

bar and good food on site

of food they were getting was ridiculous, they had absolutely no control over there children, kids we're throwing food all over the floor, they were disrespectful to the staff and came for

garden space with lavender and rosemary safe space for kids to smell and run around

free wifi&buffet breakfast

breakfast choice was excellent room big and modern location was so close to main road bed really

kids didn't like the breakfast. bacon rind was soft.

ample parking, food was 12/10 and room service was quick and delivered with a smile

the swimming pool and gym were clean and staffed, and the bar/restaurant was clean and efficient overall 10 out

phoned reception at midnight to ask for late check out staff were friendly and helpful with this

a very comfortable hotel, big beds, they have a very nice gym and starburck coffe

the pool and gym were also great and we enjoyed a drink in the bar

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

the rooms were above the pub i didn’t have to go through the bar to get in

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

the anchor bar staff were exceptionally helpful and really lovely

bar staff that also does the check inn can be hit or miss some being friendlier then others but it

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

loved the small bar which was open late and enjoyed the local

lovely hotel, great location, super cocktails at the bar and very friendly staff.

great room amazing bar with some very interesting tipples to be had

our room was simply beautiful, bed was comfortable and bar well stocked

looked after by nicky ❤️ they had live music in the bar, so a great atmosphere

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

bar prices were a bit higher than i expected, but wasn’t a show stopper

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

i asked at the time of booking for an early check in which was provided

she runs the bar as well as the accommodation and despite the pub being busy, was keen to check the room met our

no wifi in the rooms, but none of the pubs in cowes have wifi in the rooms so...

the rooms, food and bar are all excellent, and you couldn't ask for a better location for the town

wifi in the room at all, and the network is very poor in the area, too

no idea why but poor security - wifi didn t work at all in our

the staff were really helpful in every area from reception to breakfast and the bar area in the evening

lifts - spin door kids

location is good, there is a 24hr tesco next door

also no ev charger on

lovely hotel. great staff. nice gym. comfy beds.

great breakfast. very comfy and big bed. lovely garden.

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

the breakfast was outstanding, the room was nice and comfortable

the ev charging facility was very handy also

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

staff throughout, beautiful cozy clean room , lovely bar / restaurant atmosphere lovely food amazing

bar can get a bit lively on a friday and saturday evening but you can t hear anything from the

we were offered early check in at no extra cost

couldn't get onto wifi

they were really accommodating and very welcoming despite the lateness of the hour

ry helpful)

wifi was a bit weak at times and there was a bit of a wait at the bar at times also.

were a family of 5 with 3 kids but we had to spiit rooms on different floor, i hsve wish we had adjoining rooms but that was

great location, reception, bar and dining areas just been refurbished.

wifi kept cutting out, but not a major issue

kind, friendly people with great local knowledge.great breakfast!

room was basic, i would strongly recommend an upgrade to a 'smart tv', so can be used with all wifi options and with modern technology like tablets and mobile phones

the lounges and the honest bar was a nice place to end the evenings in

excellent breakfast

always had a parking space

parking was tricky as the hotel car park is quite small but we managed to squeeze into a space each

there is parking and a veranda overlooking the beach where you can eat or have drinks

parking limited first come first served. however we managed ok

very perfect reception, easy simple instructions, plenty of parking and great customer service

the parking is very good as is the location of the hotel

well maintained with character conveniently positioned excellent parking

located on good place, huge sitting place inside bar and restaurant.

the room was clean and comfortable, large bed, good size tv, good wifi signal

location was easy to find with ample parking. didn t have breakfast had an early start

breakfast bar was lovely there was a wide choice between a selection of hot breakfast and cold breakfast

all good, once you find the route, to get to the place ! nice small bar and outside area

the atmosphere was so nice and the kids were excited as they thought it would be haunted

waiter at breakfast couldn't do enough for us

free wifi

and the room was warm and cozy with complementry tea and coffee and digital tv the included breakfast was also delicious and set me up for the day

did not like the food we bought food from the bar turkey roast and partner had scampi it was all very dry not much

the wifi

i could not get connected to wifi at all but for one night stay it was alright.

delicious home cooked food, and plenty of parking spaces

am responding for a work colleague - a great stay, very comfortable, excellent parking

the property was great. they made sure i had a reserved parking spot for my car and trailer.

napkins, cool coffee, staff in and out to grab a

there is no longer room service

very quiet location and parking at the back

enjoyed a very tasty scampi and chips from the bar menu on the terrace which i m looking forward to having again :)

perhaps a little pricey. wifi a little slow/intermittent.

spacious dining and bar area

internet wifi was superb the best i have experienced in a hotel

great location and lovely bar and restaurant.

bar staff, making great cocktails

(but there is wifi btw, practically speaking we all need (+) wifi worked very well (+) good, fast easy-access wifi (+)pretty property, comfortable rooms, lovely location, good wifi (+) rooms are clean, adequately furnished, comfortable with decent wifi but there are no tvs, the rooms are not cleaned/made up if you stay more than one night, (+)easy check-in, great wifi, comfortable, clean rooms and toilet facilities. would stay again (+) tea/coffee and wifi in room

friendly welcome by the bar staff and shown to my room which was clean and tidy.

the bar area is beautiful and i loved that the floors are all uneven

bit noisy from the bar but nothing to worry about..

the bar downstairs is lovely, good food and drinks

i spent the evening in the bar locals very friendly had a quiz too and the lady behind the bar lottie is hilarious and she

5 star accomodation bar staff were very polite and extremly helpful. 5 star service

which point they are super helpful)

the staff were lovely in the bar / restaurant

the room was comfortable and spacious. jamie at the bar downstairs was a big help!

didn't top up sugar and milk but minor things i'm sure i could've asked in bar or something.

nice chill in the spa area

very well equipped gym

of the barman i think he was the bar manager not happy and bubbly like the others didn't smile very

excellent breakfast and dinner.

gym is excellent

breakfast and choices

staff friendliness. location. luxurious rooms

good food at dinner and excellent breakfast - very friendly staff , nice bedrooms

food and breakfast

and very cozy, very welcoming&friendly staff, the dinners at the restaurant were a joy and the breakfast was nice & plenty of options

early check in, which was a nice courtesy

great bar with ample seating as well as a nice outdoor seating area at front of inn

friendly staff, good value for money, plenty of parking spaces.

bar restaurant was pleasant and the food was good

super but small wine menu breakfast was excellent

ich was a shame and i look forward to come back and

very poor wifi

happy about having to pay extra to use the pool and gym - just stopped me using it

the spa and pool was amazing

loved the swimming and gym facilities

clean, modern rooms. comfy bed. fast room service.

very clean and spacious, bed, towels, tv and wifi worked well

plenty of parking and convenient restaurant bar with good range of choices

quick which was great with the kids, hot and inexpensive

were ignored for 5 mins at the bar when trying to check in