the staff were exceptional and a credit to the venue. the breakfast was out of this world.

place, really great staff, olde worlde bar and restaurant, brilliant food and breakfast

outside bar was fabulous for watching the women's euro

the bar and restaurant is a clean tidy place to eat and drink and the service is great, the staff do a

the bar and restaurant is lovely the service was outstanding very friendly but professional collum

wifi was erratic and top room with roof slope disappointing

the staff were so friendly and helpful - letting us check in early and offering free parking.

we had a bar meal outside in the evening which was lovely and very

friendly excellent staff. food was great. room lovely. parking available. location brilliant.

wifi could of been better

a lovely stay at the hotel all the staff were fabulous breakfast and restaurant meals excellent well

wifi connection was very poor - bare walls in the room drew attention to the cracks in the wall.

drinks at the bar were a little expensive

staff, nice breakfast taxi drivers were great

we chose this hotel because of the ev charging on site and on arrival it wasn't working and the hotel does not bear responsibility on

we also used the room phone and room service which was perfect

gripe was my daughter couldn t join me in the gym or jacuzzi

the hotel had interconnecting rooms which suited us perfectly with 2 small kids

i hope to bring my kids on a weekend

shame kids have limited time slot in the pool (but understandable if you have no kids).

delay getting our twin room ready (we asked for an early check in, if possible ) but resolved half an hour before actual check in time

to get an early check in that was nice

no soap bar in bathroom, no mini fridge , no hash browns or toast at breakfast .

very modern, lots to do in the bar area downstairs and enjoyed a free cocktail on arrival

very friendly staff lovely hotel loved the bar and games area

room and nicely different to a standard hotel room, perfect for a night away with the kids before travelling on

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

they kindly were able to let us have an early check in as we had to be at a wedding at a certain time

i was a little worried about him going up alone but the kids loved their den bed so it wouldn’t put me off booking it again

full bar with food a definite plus

swimming pool and sauna and gym were great

lovely stay with great staff, loved evening at the bar and the restaurant food was very high quality and a peacfull intimate experience

open reception/play area for kids great and safe for them to be playing there

the pool, gym and spa were a lovely touch and really made our experience even better

open reception/play area for kids great and safe for them to be playing there

bar area good martina is great

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check in

very friendly and i even got an early check in

the hotel was kind enough to let us have late check out for no extra charge but did not end up needing it anyway

food was super along with happy hour in the bar in evening

no laundry (although many travel websites say it does)

would have liked a self service laundry

room was overlooking 24h mcdonalds and kids shouting and cars doing wheelies

bunk bed is fun for the kids

can do late check out at 11

room, breakfast and location

breakfast superb staff friendly,foods hot.

breakfast at sister hotel was amazing. staff were all lovely

fact the bar was open until 1

i am travelling with two kids, aged 10 and 2

restaurant harbar on the 6th, the room and balcony , the pool spa and mud rasul and also the rose petals and the balloons being set

kids' room smelled like weed, when we entered the room

clean spacious rooms . the spa & gym is great too

fab quality breakfast facilities lovely restaurant and bar with roof terrence only mark down room service breakfast could have been serviced more hot

we loved that there were two restaurants at the hotel, a rooftop bar, a gym and a spa - the hotel literally had everything you need for a weekend away

john was a lovely welcoming host allowing me to store my luggage as i arrived early mid morning and also offered an early check in

choice of bar meals was goid however the there was nobextra parmesan available for the rigatoni

took 40 minutes to successfully order room service

i couldn't sit there at the bar because the smell was giving me migraine

and my four kids really enjoyed our night over at the leonardo hotel

didn't use room service but looked good woth some options available 24hrs

of free parking , lock up shed for bikes, surrounded by the new forest, very smart furnishings, comfortable

the food was amazing but took a long time which the kids struggled with a bit

perfect location, kids love it

no one in the hotel bar to serve friday evening

great location, large comfy room, plenty of parking and a lovely garden.

nice bar with little beer garden outside

the attaching bar was very cosy, we had a lovely few drinks in the beer garden and listening to the passing

jacqui was very accommodating to give us an early check in and also kept our bags after checkout so that we could collect them after the game

if you needed an early night you would be unable to sleep

bit disappointed the bar wasn't open on sunday evening but it didn't spoil our stay.

car parking arrangements and limited signage

spa facilities at the location of the hotel

parking. due to building work spaces are limited.

need to bring your own car to be able to use spa facilities in sister hotel

are no spa facilities, so for that reason i think it is not value for money and also that the price i had

staff are fantastic, little cocktail bar underneath was brilliant

was a very large park a very short walk which was great for walking the dog, there was also a bar / restaurant located in the same building which made hunting for somewhere to eat very easy

good place for people without children. you can eat, drink and dance in the bar downstairs.

the cocktail bar below was very noisy on a saturday night

there was a cocktail bar there, not noisy which we thought it might be

i was there with my kids and we had a nice stay

brilliant breakfast selection, easily accessible and great for the kids

when we checked in, they gave us gift vouchers for the kids covering drinks and meal deal as they were too old for the kids gifts

clean and great breakfast

breakfast

most hotels suffer; why, oh why when there are two people in a double room is there only one tiny bar of soap and sufficient toiletries for one

and feel relaxed in nature before enjoying a lovely dinner and board games in the restaurant and bar areas

giant chess set was missing some pieces so not able to play with our kids who were really looking forward to it

bed was a bit uncomfortable and our room was quite noisy at night which made it difficult for our kids to sleep

to me wjen they talked and from upstairs ceiling squeaked everytime they moved about and they had kids with them

we had room service which was amazing and the breakfast was great

i didn't use the wifi but my phone reception/4g was fantastic

paid for the breakfast and wasn t dissatisfied, just what you expect from a hilton

great breakfast good location for stone ham golf course

kids disappointed the pancake machine didn't work in the morning breakfast

were upgraded to a room with two single beds for the kids, when we had booked the pullout sofa

leave the kids at home ud83dude05

for getting to paulton's park / peppa pig world nice sized room for a family of 2 adults / 2 kids blue badge parking directly in front of hotel entrance affordable pricing for a last minute

friendly, extremely helpful, knowledgable and great with my 2 kids

even provided us withe some sweet treats for the kids

lovely room and superb breakfast. friendly staff.

location, price, parking, breakfast and staff

we requested a late check out and it wasn’t an issue

the food served in the restaurant was excellent, and there was a nice atmosphere in the bar and restaurant

hotel was beautiful, staff was so friendly & helpful and breakfast was just lovely

no bar for a late evening drink

lovely big rooms well equipped kitchen , comfy beds big tv

the staff were great . especially marco who helped us with our laundry .

hotel no bar but good value for money staff excellent as was location

was awful and it made us feel so relieved that we had the space in the cottage and could use the kitchen and sit in the comfortable lounge

placed for all attractions, clean, comfortable & friendly & has an excellent restaurant & bar if you don't want to venture too far

presented venue super welcoming and friendly team good food and bar facilities must mention debbie and steve who were the perfect hosts a huge thanks to them and

it’s a hotel in a pub but the bedrooms are a fair way from the bar so there’s no evening noise to disturb the children

clean, nicely appointed, great atmosphere, wonderful breakfast and bar area.

that my partner wanted to watch f1 (mentioned when we booked in ) and put it in for him on the bar tv

was nice we could take our dog along with us and the onsite pool was a hit with the kids with late opening times too

the room was very clean and the unexpected bunk beds made the kids happy

you have to utilise the pool

great rooms, swimming pool, breakfast, and location

smart tv didn't work in the evenings due to high demand on wifi

recommend you try their food breakfast was fantastic, lovely staff team well run restaurant & bar great for families or couples or buisness trips was extremely impressed with the main course

nice rooms, restaurant and bar area

excellent bar with real ale and guinness

point and also cleaning, but i did object to the hoovering being done during breakfast in the bar area near the food, a little off putting, but we still

great welcome in the bar and very professional and friendly management and staff, very dog friendly

there was no room service

the style of the hotel was lovely along with the variety at breakfast

poster bed, fab cocktails, central location with onsite free parking

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not even fresh towels and nothing offered; small and poor quality in-room tv with

breakfast was very good

very clean and i felt safe there with my kids.

was set up brilliantly and covid safe breakfast perfect for us and the kids staff were brill and couldn’t do enough for

excellent early breakfast, comfortable and warm room, very helpful staff.

wifi was great which is a big deal for my kids

good location free parking good breakfast buffet clean room good shower comfortable bed

to the spa on the sunday afternoon and discovered the pool was full of very boisterous and unruly kids - some jumping in off the sides which made swimming a gentle length practically impossible

the spa was very good but kids pool time was very limited

use of the swimming pool at the spa was a bonus

hotel is and grounds are attractive, especially the bar and dining areas

swimming pool options for kids very limited

so helpful and friendly room spotless views over golf course breakfast was a 10 loved everything thank you we will be staying

would have considered if there was a reasonably priced set menu during the evening including a kids menu, something to consider

were kids on our floor that were costs you running up and down outside for the majority of our stay

the elegance and the breakfast

so quite considering there was a golf course and so many other facilities

great wifi and ensuite

accomodation,super comfortable room and bed,breakfast included a really lovely stay i recommend this hotel and i will be returning

ample parking facilities

like everything about the place including the bar and restaurant moldy fig

lack of room service

no information pack in the rooms- had no idea about wifi/breakfast times/spa/food/what is happening around the area

adequate car parking. good breakfast choice.

the atmosphere and communal areas , breakfast was amazing

shower was not very powerful in our bedroom and showers out of order in the pool on occasions.

) good internet wifi

i have good experience with us there are perfect and excellent customer service i was happy with room service or reception desk service

nice modern hotel with clean rooms and facilities. pool and hot tub are nice.

great bar atmosphere and very friendly staff

gym noise sunday morning was a bit loud, but not

could hear the gym music quite early in the morning and late, stopped at 10pm

friendly and professional staff comfortable room lovely pool

breakfast room service was great, bed was comfy

plenty of parking and the entrance was warm and welcoming

although i didn't have breakfast myself, the kids loved it, as couldn't stop talking about how nice the sausages were for breakfast

the small swimming pool in the basement was a bonus & kids had a fab time

and bar staff really friendly and food was lovely

the bar man on our arrival was extremely welcoming and very efficient with his service

comfortable beds, stunning outside garden, lovely bar and restaurant, not to

next to brockenhurst college so parents park in car park waiting for kids and generally a bit hectic at 9 and 4 but this is just a minor informative comment that

a suite, but the bedroom was smaller than my kids standard king size

was only here for 1 night and didn't use the bar or restaurant

only thing that let this hotel down was the breakfast room

cereals etc for the kids were fine

gorgeous lake and lots of room for kids to

to stay while grounds were lovely great meeting place for us as family lived near by swimming pool was lovely but could do with a fan in the changing room to get rid of

kids would have liked a more kid-friendly range of breakfast cereals

the restaurant is lovely with a delicious menu including catering for kids and vegan

really lovely with the kids

great breakfast, lovely evening meal with a good bottle of wine.

had thought that all our family would be sleeping in one room but in fact the kids had a separate room within our own little apartment which was much better than we expected

pool was heated, even on the hottest summer day

the kids playroom is a nice touch and went down well

went above and beyond for facilities for the kids and ensuring there was a cot and playroom and cutlery at breakfast -anything you forgot was

the spa facilities were excellent

the pool, gym , jacuzzi and sauna were lovely

breakfast options and the choice to eat in the restaurant or outside

cosy bar area and lunch menu runs until late afternoon

excellent - lovely location - had great lunch sitting outside - cosy bar area - very friendly

the breakfast was very good and a good choice on the menu

breakfast offered a good choice

can hear noise from the bar late at night, but to be fair it is a pub and i stayed over a weekend

the noise from the bar below

bar and outdoor seating on site

was tiny, tv noise transferred from next room / customer noise from bar area downstairs

evening bar staff were friendly, bed was comfy

we like the location the large rooms the ease of parking and the friendly atmosphere

the wifi was good too

great value & nice selection food on the menu for dining & room service

restaurant room service everything apart from bedroom

all room size extras like a fridge service breakfast excellent

next to restaurant bar where you had breakfast

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors at 8am & sounding like they are in your room disappointing no

room , the twin rooms for the kids was even better than the adults double bedroom

noisy neighbouring rooms with kids screaming at 7.30am on a sunday morning!

brand new place, shame that they hadn't paid more attention to soundproofing, kids running down the corridors at 8am & sounding like they are in your room disappointing no

we all loved the spa, the pool, the little touch for the kids, the beds were extra comfy

really nice touch for the children with own robes, cookies and kids packs on bed

and that meant we had to join a waiting list to use the pool etc, not great for a family with kids who may not want to wait

cute kids welcome pack, little dressing gown and slippers

really good facilities - good gym and pool. very comfy bed and good food.

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what i was served was very

breakfast for adults is delicious

class a proper reception rooms an absolute delight cocktails perfect breakfast amazing will return top tip

issues with wifi

very good breakfast with waitress service.

the restaurant would not allow the dog but they had the bar area available for us

great hotel, staff very friendly, good for the dog, cozy bar are with fire.

and a golf course adjacent which, when it’s wintry and empty, means that non golfers like me can do

at the golf course great staff nice room

are so friendly and helped me plan the best weekend for my partner from golf, restaurants and spa treatments

the other staff were attentive especially reception and bar staff

30pm when it wakes all the kids

it was very clean, spacious and had pretty good wifi which was great as phone reception was horrendous

parking very easy

parking should be improved as there was an event from honda's which didn't help the parking area

also the bar is open late which is a nice touch

i was able to grab more mugs from the bar though

drinks at hotel are really reasonable and the reception and bar area is nice and modern and welcoming

fantastic leisure facilities - for once a hotel with great gym, very hot steam room, hot sauna, lovely bubbly jacuzzi and nice pool

the bar staff where nice however would be nice if they acknowledged people awaiting with a smile or a

i completely understand if you don't do room service but she should at least try to understand what had happened already

the spa facilities could do with an upgrade.

n't expect augusta quality putting surfaces but still good fun)

great food,warm welcome,upgraded on arrival,brilliant with kids and allergies

there were tennis courts, a golf driving net, table tennis table - plenty to do if you want to be active and a short drive into

didn’t meet the ghost in my room though ud83dude02ud83dude02ud83dude02 special thank you to the bar maid, who although very busy kept my glass topped up for me, you can’t ask for

bit noisy from the bar but nothing to stop me staying again

the bar area is beautiful and i loved that the floors are all uneven

friendly welcome by the bar staff and shown to my room which was clean and tidy.

bit noisy from the bar but nothing to worry about..

the parking is very good as is the location of the hotel

if i had to say one thing the car parking is first come first served basis but in practice was not a problem even on a busy bank

parking on site

very perfect reception, easy simple instructions, plenty of parking and great customer service

there is parking and a veranda overlooking the beach where you can eat or have drinks

breakfast excellent choice

very welcoming, lovely open fires fantastic breakfast and friendly staff

comfortable rooms specially if you have two kids

staff were very friendly ,breakfast amazing quility and choice

beautiful & bar / lounge area, good menu

lots of parking

great location for our golf the next day. hotel roomy and staff excellent.

loads of parking, breakfast was excellent, huge choice, of continental and cooked options, the staff were

must make a special mention to craig who works the bar so funny and friendly and certainly an asset to the hotel

the room service menu stops at 9

only problem was there was only limited parking on the top level

parking is a little neat and you wouldn't want to park a long, low vehicle

the piano bar is a great touch too

only negative was the location on a hill, but with parking available near the entrance it was alright unless you had mobility problems

always had a parking space

friendly owners, delicious breakfast

everything was wonderful, the rooms were clean, the staff were lovely, breakfast was amazing!

great breakfast very good value and we will not certainly be back thank

great breakfast. very comfy and big bed. lovely garden.

such a beautiful place the couple were friendly & very kind & helpful made us feel very welcome , breakfast was well presented and very nice both mornings we enjoyed the accommodation was very

breakfast was very good

the breakfast was first class would definitely recommend this place to anyone looking for a short break

the waiting and bar staff were excellent

hotel very clean, bedroom and en-suite of a high standard. nice breakfast.

downstairs was a lounge area, a bar area with access to a terrace with garden furniture and the dining room

no breakfast

location, staff friendliness, room and breakfast were all excellent.

great room, friendly staff and a great breakfast

10 per day on esplanade

all mod cons including wifi, tv, free view, fan, hair dryer, iron and ironing board

staff were amazing - especially luke in bar - great customer service.

location is next to red jet dock the staff are friendly to our dogs has a nice bar and restaurant with delicious and various meals, drinks

i asked at the time of booking for an early check in which was provided

inn right on a lovely high street with a very comfortable bar area

were made to feel very welcome all the way through from breakfast in the morning to drinks in the bar in the evening, for which we are very grateful

loved the small bar which was open late and enjoyed the local

great room amazing bar with some very interesting tipples to be had

the bird bar was amazing

our room was simply beautiful, bed was comfortable and bar well stocked

there are so many lovely personal touches, a bar as well stocked as any in shoreditch and a wonderful welcome

pub food was served, also very acceptable, and the bar has real ales

nice little bar and garden

friendly staff; very good prices for food; lovely atmosphere in the bar; easy parking; rooms really comfortable and clean

to go to bed eventually as the bar was closing

breakfast good bar area, drinks prices not excessive staff were very attentive and with a pleasant

raffaele, karen, joe and the lady at the bar (i didn’t get her name) did their best to help in a timely manner when i mentioned that i had

1 room key allowed is ridiculous my wife ordered an irish coffee at the bar and it came as a shot of whiskey with black coffee, no cream wi-fi inadequate didn’t work in

the rooms were above the pub i didn’t have to go through the bar to get in

location was great the bar and food excellent and the atmosphere was very happy i would stay there again the television in

you can starve restaurants are plenty all over around the location , and a bar at same premises